Hotel Mercure Paris 17 Batignolles 4 stars

Customer review rating (ALL Rating) 4.7/5 1,334 reviews

Hotel Mercure Paris 17 Batignolles - Image 1
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Description

Hotel extras

  • Patio, shaded inner courtyard

  • Duplex suites, view of the Parisian monuments

  • Burgundy bar, selection of Grands Crus from Burgundy

  • ALLSAFE-certified hotel

  • Creator of à la carte stays for unforgettable holidays

Our accommodation(s)

Hotel location

Hotel Mercure Paris 17 Batignolles

118 Rue De Tocqueville
75017 PARIS
France

GPS:48.888137, 2.306853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR A BOURGOGNE

Discover the wines of Burgundy. Our Bar a Bourgogne bar is the ideal place to savor the regions beautiful appellations, including Chardonnay and Pinot Noir.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,334 reviews

TripAdvisor Rating  4.5/5  253 reviews

Certificate of excellence 2023

Excellent service

Customer review rating 4.5/5

Patricia T. Solo - Confirmed reviews ALL

Rooms are quite comfortable, very good breakfast selection and outstanding service from staff. Location however, is the only one thing that was disappointing to me as it is not within walking distance from main city attractions. Otherwise my stay was very pleasant.

Dear PATRICIA T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Not upto expectations. No value for money.

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

No secure WIFI for guests. Occasional rude lobby staff behavior. Breakfast spread very limited and few veg / vegan options. No toiletries provided. No weighing scale (balances) for airport bags. No steam iron for inhouse ironing. No doorbell option to the room. Staff entering room during day without informing if tag is not put outside on door. No emergency medicines or doctor on call. No support with lunch / dinner food deliveries in case of sick guests (sickness due to travel and non-contagious). 1/2 closet provided. Fridge inside the closet. very narrow table. not useful for writing or working. Very small room. Very minimum services provided for the price charged.

Dear DEEPTI VISHAL A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Steam iron available on request. Wifi available for free. Nuxe products in addition when reserving a “Privilege” room category. It is forbidden to provide medicines for our customers, we are not doctors. The reception can call SOS doctor if necessary. Put display DND if you do not want to be disturbed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

A very expensive hotel lacking in services. Don’t waste your time.

TripAdvisor rating 2.0/5

Magisno1 Families - TripAdvisor review

After checking in, my wife and I decided to have a drink in the bar. My Bourban was 4 ml which barely covered the bottom of the glass. My wife ordered a rum and Coke and a water. Price was 33 Euros or $37 USD. We spent the day at the Louvre getting back mid afternoon for a rest before our dinner cruise. The maid banged on the door at 2:30 pm apparently looking to service our room. We explained we were resting and didn’t want to vacate the room, but would like replacement towels and bath mat. The maid refused. This hotel is apparently tour group central and not a relaxing pleasant experience. Save your money and apply it to a quality French hotel.

Dear Mr Mark Garton, Thank you for taking the time to tell us about your experience at the Mercure Paris 17 Batignolles hotel. Concerning your drinks at the bar, the menu and prices are at your disposal before ordering so I do not understand your remark. We appreciate you sharing your concerns and hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Great Hotel, Possibly dim lighting?

Customer review rating 4.5/5

Deb Solo - Confirmed reviews ALL

Nice hotel, quiet neighborhood. restaurants, patisseries nearby. I'm all for saving the planet, but the room lighting has been annoyingly dim in some of the hotels I've stayed in the past week. I forget if this hotel was one of them.

Dear DOUGLAS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Like home!

Customer review rating 4.5/5

Lluís F. Business - Confirmed reviews ALL

I am a very frequent customer and cannot say anything but good things about the personel. They always treat me like if I am a movie star! Thank you Brune, Ben, Mael, Elianne, etc!!!!

Dear LLUIS F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

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Other web-users rate our hotel

  • 419 reviews 8.9/10 Location
  • 723 reviews 7.7/10 Room
  • 682 reviews 8.7/10 Service
  • 7 reviews 5.9/10 WiFi
  • 420 reviews 7.9/10 Comfort
  • 299 reviews 7.5/10 Cleanliness
  • 284 reviews 8.1/10 Breakfast
  • 180 reviews 9.5/10 Vibe

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