Mövenpick Hotel Jakarta City Centre bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.781 ulasan

Jaminan Harga
Terbaik
Mövenpick Hotel Jakarta City Centre - Image 1
Mövenpick Hotel Jakarta City Centre - Image 2
Mövenpick Hotel Jakarta City Centre - Image 3
Mövenpick Hotel Jakarta City Centre - Image 4
JALAN PECENONGAN No 7-17, KEBON KELAPA, 10120 JAKARTA, Indonesia

Deskripsi

Keistimewaan hotel

  • Keunggulan Kuliner: Menawarkan beragam menu bersantap

  • Akomodasi Premium: Dengan 256 kamar dan suite yang tertata apik

  • Ruang Acara Serbaguna: Lengkap untuk pertemuan bisnis dan segala acara

  • Clemente Wedding Pavilion: Menawarkan pemandangan kota yang memukau

  • Lokasi Strategis: Dekat dengan tempat wisata lokal, perkantoran, dan kantor kedutaan

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Mövenpick Hotel Jakarta City Centre

JALAN PECENONGAN No 7-17, KEBON KELAPA
10120 JAKARTA
Indonesia

GPS:-6.16566, 106.82605

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  1.781 ulasan

Catatan tamu Avis 4.0/5

Adhi F. Keluarga - Ulasan terverifikasi ALL

Dear Mr. Adhi f., Thank you for your kind words regarding our service and facilities. We appreciate your feedback about our location and will take it into consideration as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back in the future. Best regards, Tamara AUDY Guest Experience Manager

Catatan tamu Avis 4.5/5

Dwi J. A. Keluarga - Ulasan terverifikasi ALL

Dear Ms. Dwi J. A., Thank you for your generous feedback regarding your recent stay with us. We are delighted to hear that you found our staff to be friendly and responsive, and that you enjoyed the variety and authenticity of our dining options. It is wonderful to know that both the comfort of your room and our pool area enhanced your experience. We strive to provide a memorable stay for all our guests, and your kind words affirm our efforts. We look forward to welcoming you back to Mövenpick Hotel Jakarta City Centre in the future. Best regards, Tamara AUDY Guest Experience Manager

Catatan tamu Avis 4.0/5

Fitriya R. Teman - Ulasan terverifikasi ALL

Dear Ms. Fitriya R., Thank you for your kind words regarding your experience at Mövenpick Hotel Jakarta City Centre. We are delighted to hear that you enjoyed your stay and found our service to be satisfactory. Your feedback is greatly appreciated. Best regards, Tamara AUDY Guest Experience Manager

Catatan tamu Avis 3.0/5

H. H. Bisnis - Ulasan terverifikasi ALL

Dear Mr. H., Thank you for taking the time to share your feedback following your recent stay at Movenpick Hotel Jakarta City Centre. We sincerely apologize for the inconvenience you experienced due to the air conditioning leak in your room, especially as it occurred at 4:00 a.m. We understand how disruptive and uncomfortable this must have been. We are also sorry that you felt there was no appropriate response or follow-up from our management team regarding the incident. This is not the level of service we aim to provide. Please be assured that your comments have been shared with our Engineering and Rooms teams for immediate attention. We will also review our communication procedures to ensure that guests receive timely assistance and proper follow-up whenever issues arise. We appreciate your positive ratings for our check-in, cleanliness, WiFi, sustainability efforts, and check-out experience despite this unfortunate incident. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much smoother and more comfortable stay in the future. Best regards, Ruth Desy Duty Manager

Catatan tamu Avis 3.0/5

Frans L. S. I. Sendiri - Ulasan terverifikasi ALL

Dear Mr. Frans L. S., Thank you for taking the time to share your feedback following your recent stay at Mövenpick Hotel Jakarta City Centre. First and foremost, please accept our sincere apologies that your recent experience did not meet the expectations set by your previous stays with us. As a returning guest, we understand how disappointing it must have been to find that the level of service you remembered was not consistently delivered this time. We are particularly sorry to learn that our team's service left you feeling confused and unsupported. Your comments regarding the need for our staff to be more attentive, proactive, and responsive have been shared with the relevant department heads. We recognize that our guests should never have to search for assistance, and we will continue to strengthen our service standards to ensure a smoother and more welcoming experience. We also appreciate your feedback regarding the check-out process. As an ALL Silver member, your loyalty is truly valued, and we understand your expectation for a more convenient experience. Your comments have been noted and will be taken into consideration as we continue to evaluate ways to enhance the experience for our valued ALL members. At the same time, we sincerely thank you for highlighting our strategic location. We are pleased to know that this was one aspect of your stay that you appreciated. Mr. S., thank you once again for your honest and constructive feedback. It is through comments like yours that we are able to improve. We truly hope to have the opportunity to welcome you back and provide the level of hospitality and service that you have come to expect from us. Best regards, Tamara AUDY Guest Experience Manager

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 435 ulasan 8.7/10 Lokasi
  • 954 ulasan 8.5/10 Kamar
  • 1.283 ulasan 9.2/10 Pelayanan
  • 14 ulasan 6.6/10 Internet
  • 571 ulasan 9.6/10 Suasana
  • 515 ulasan 8.6/10 Kebersihan
  • 510 ulasan 8.8/10 Sarapan
  • 354 ulasan 7.2/10 Kenyamanan

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