Mövenpick Hotel Jakarta City Centre bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.551 ulasan

Jaminan Harga
Terbaik
Mövenpick Hotel Jakarta City Centre - Image 1
Mövenpick Hotel Jakarta City Centre - Image 2
Mövenpick Hotel Jakarta City Centre - Image 3
Mövenpick Hotel Jakarta City Centre - Image 4
JALAN PECENONGAN No 7-17, KEBON KELAPA, 10120 JAKARTA, Indonesia

Deskripsi

Keistimewaan hotel

  • Keunggulan Kuliner: Menawarkan beragam menu bersantap

  • Akomodasi Premium: Dengan 256 kamar dan suite yang tertata apik

  • Ruang Acara Serbaguna: Lengkap untuk pertemuan bisnis dan segala acara

  • Clemente Wedding Pavilion: Menawarkan pemandangan kota yang memukau

  • Lokasi Strategis: Dekat dengan tempat wisata lokal, perkantoran, dan kantor kedutaan

Akomodasi kami

Lokasi hotel

Mövenpick Hotel Jakarta City Centre

JALAN PECENONGAN No 7-17, KEBON KELAPA
10120 JAKARTA
Indonesia

GPS:-6.16566, 106.82605

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  1.551 ulasan

Catatan tamu Avis 5.0/5

Christine D. Pasangan - Ulasan terverifikasi ALL

Thank you sudah membuat wedding 1st anniversary saya dan suami memorable. Dari awal check in di assist baik dengan Mr. Reho. Lalu dikamar sudah disiapkan mirror art dan compliment yg luar biasa dari Ms. Aurel. Dan pada saat lunch time di La Floriane dibantu dengan Ms. Vira dan satu laki2 tapi saya lupa namanya, beliau sangat membantu sekali. Pada saat pesan dijelaskan menu2 favorite dan detail tiap menu di La Floriane. Menu di La Floriane enak dan approved, cocok untuk romantic lunch or dinner. Menj breakfast sangat variatif, hanya saja ada salah satu staff dibagian dessert yg sedikit cuek dan kurang ramah. But all services and facilities was nice. I will back soon 🥰

Dear Ms. Christine D., Thank you very much for taking the time to share your wonderful feedback regarding your recent stay at Mövenpick Hotel Jakarta City Centre. We are truly delighted to hear that you had a memorable experience celebrating your first wedding anniversary with us. It brings us great joy to know that you appreciated our prime location, comfortable accommodations, and the variety offered in our breakfast menu. We are particularly pleased to learn that our team made a positive impression on you. Reho, Aurel, and Vira are indeed commendable members of our staff, and it is gratifying to hear that their efforts contributed to the enjoyment of your special occasion. Your kind words about the assistance you received during your lunch at La Floriane are greatly appreciated, as we strive to ensure that our guests enjoy both the service and the culinary delights we offer. We also acknowledge your feedback regarding one of our team members at the dessert station. Please be assured that we take guest comments seriously, as they provide us with valuable insights into our service delivery. We will continue to enhance our training for all staff members to ensure that every interaction reflects our commitment to exceptional service. We look forward to welcoming you back to Mövenpick Hotel Jakarta City Centre for another memorable stay in the near future. Best regards, Tamara AUDY Guest Experience Manager

Catatan tamu Avis 3.0/5

Elice N. Keluarga - Ulasan terverifikasi ALL

Kamar mandi air menggenang, tidak bisa otomatis masuk ke saluran air. Petugas housekeeping jorok. Waktu mengganti handuk, handuk dijepit didagunya. Dilipat di dagu. Melanggar hygiene sanitasi.

Dear Ms. N., Thank you for sharing your feedback with us and for appreciating the friendliness of our staff. We sincerely apologize for the inconveniences you experienced during your stay. We regret to learn about the issue with the bathroom drainage and understand how uncomfortable this must have been. Please be assured that we have shared your comments with our Engineering team for immediate inspection and corrective action. We are also very sorry to hear about your experience regarding the towel replacement process. Cleanliness and hygiene standards are very important to us, and we sincerely apologize that your experience did not meet our standards. Your feedback has been shared with our Housekeeping team for further evaluation and retraining to ensure this does not happen again in the future. In addition, thank you for sharing your suggestions regarding room fragrance, ease of access, and connection speed. We regret that the room fragrance caused discomfort during your stay, and we understand that strong scents may not be suitable for all guests. We have shared your feedback with the related team for evaluation and consideration. We also appreciate your comments regarding accessibility and internet connection speed, as these are important aspects of a comfortable stay experience, especially for our guests’ convenience and productivity. Thank you once again for your valuable comments. Your feedback is very important to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back for a better and more comfortable stay in the future. Warm regards, Imam Jazuli Duty Manager

Catatan tamu Avis 4.5/5

A. A. Bisnis - Ulasan terverifikasi ALL

Menginap pertama kali. Fasilitas seluruhnya tidak ada kendala. Menu sarapan variatif dan rasa enak. Pelayanan ramah dan membantu.

Kepada Bapak A., Terima kasih banyak atas ulasan dan penilaian yang baiknya. Kami senang mendengar bahwa pengalaman menginap pertama Bapak berjalan dengan nyaman dan berkesan. Senang mengetahui bahwa fasilitas, variasi sarapan, serta pelayanan dari tim kami dapat memenuhi harapan Bapak. Apresiasi Bapak akan kami bagikan kepada seluruh tim sebagai motivasi untuk terus memberikan pelayanan terbaik. Kami berharap dapat menyambut Bapak kembali di Mövenpick Hotel Jakarta City Centre pada kunjungan berikutnya. Salam hangat, Imam Jazuli Duty Manager

Catatan tamu Avis 4.0/5

A. A. Pasangan - Ulasan terverifikasi ALL

late check out hanya bisa sampai jam 14, di tempat lain bisa sampai jam 17. petugas tidak menjelaskan fasilitas yg di dapatkan as member accor

Dear Mr. A., Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Hotel Jakarta City Centre. We are pleased to know that you enjoyed your accommodation, breakfast selection, cleanliness, and several aspects of your stay with us. We also sincerely appreciate your loyalty as an ALL Gold member. At the same time, please allow us to apologize for the inconvenience and disappointment regarding the late check-out arrangement during your departure. Kindly allow us to clarify that late check-out benefits are subject to room availability on the day of departure. Unfortunately, due to the hotel occupancy situation at that time, we were only able to extend your check-out time until 2:00 PM. We truly regret any inconvenience this may have caused and thank you for your kind understanding. Furthermore, we sincerely apologize that our team did not clearly explain the benefits and privileges available for your ALL membership during your stay. Your feedback has been shared with the relevant team to ensure better communication and service delivery moving forward. We also appreciate your comment regarding the size of the drinking water bottles, as it helps us evaluate our guest amenities and sustainability initiatives more carefully. Thank you once again for your valuable feedback and support. We truly look forward to welcoming you back again for a more seamless and enjoyable experience in the future. Best regards, Tamara AUDY Guest Experience Manager

Catatan tamu Avis 3.5/5

Suryanto A. Bisnis - Ulasan terverifikasi ALL

Saya belum dapat poin dari sesi menginap kali ini

Dear Mr. Suryanto A., Thank you for taking the time to share your feedback with us. First and foremost, please accept our sincere apologies for the inconvenience caused regarding the missing ALL Accor points from your recent stay. We are pleased to inform you that the points have now been successfully credited to your ALL Accor account. We also truly appreciate your comments regarding the service experience, as your feedback is very valuable in helping us continuously improve the quality of our services and guest experience. Thank you once again for your continued trust and loyalty as an ALL Platinum member. It would be our pleasure to welcome you back to Mövenpick Hotel Jakarta City Centre and provide you with an even more enjoyable stay in the future. Best regards, Tamara AUDY Guest Experience Manager

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 387 ulasan 8.8/10 Lokasi
  • 833 ulasan 8.7/10 Kamar
  • 1.135 ulasan 9.3/10 Pelayanan
  • 13 ulasan 5.8/10 Internet
  • 524 ulasan 9.7/10 Suasana
  • 460 ulasan 8.8/10 Sarapan
  • 458 ulasan 9.2/10 Kebersihan
  • 309 ulasan 7.5/10 Kenyamanan

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