Mövenpick Hotel Jakarta City Centre bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.303 ulasan

Jaminan Harga
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Mövenpick Hotel Jakarta City Centre - Image 1
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JALAN PECENONGAN No 7-17, KEBON KELAPA, 10120 JAKARTA, Indonesia

Deskripsi

Keistimewaan hotel

  • Keunggulan Kuliner: Menawarkan beragam menu bersantap

  • Akomodasi Premium: Dengan 256 kamar dan suite yang tertata apik

  • Ruang Acara Serbaguna: Lengkap untuk pertemuan bisnis dan segala acara

  • Clemente Wedding Pavilion: Menawarkan pemandangan kota yang memukau

  • Lokasi Strategis: Dekat dengan tempat wisata lokal, perkantoran, dan kantor kedutaan

Akomodasi kami

Lokasi hotel

Mövenpick Hotel Jakarta City Centre

JALAN PECENONGAN No 7-17, KEBON KELAPA
10120 JAKARTA
Indonesia

GPS:-6.16566, 106.82605

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  1.303 ulasan

Catatan tamu Avis 4.5/5

Olivia S. Keluarga - Ulasan terverifikasi ALL

Suka stay disini.. sangat bersih, staff nya jg sangat membantu. Yang paling menarik & memuaskan adalah waktu chocolate hour & breakfast. Pilihan menu yang sangat beragam & dipikirkan juga plating nya agar menarik. Pastry section yang paling captivating. Overall sangat puas menginap di movenpick. Thank u..

Dear Ms. Olivia S., Warmest greetings from Mövenpick Hotel Jakarta City Centre. Thank you very much for taking the time to share your detailed review and for awarding us such a positive rating following your recent family stay. We are truly pleased to know that you had a comfortable and satisfying experience with us. We are delighted to learn that you appreciated the cleanliness of our hotel and the helpfulness of our team. Your kind remarks regarding our Chocolate Hour and breakfast selection are sincerely appreciated. It is gratifying to know that you enjoyed the variety of menu options, the presentation of the dishes, and especially the pastry section. We are also grateful for your recognition of Ferry and our restaurant team member. Please rest assured that your compliments will be shared with them, as such feedback serves as great encouragement for our team. At the same time, we value your comments regarding the pool and our sustainability initiatives. Your feedback is important to us and will certainly assist in our continuous efforts to enhance our facilities and services. It was a pleasure to have you and your family stay with us. We look forward to welcoming you back to Mövenpick Hotel Jakarta City Centre in the near future. Best regards, Tamara AUDY Guest Experience Manager

Catatan tamu Avis 1.0/5

Domis M. P. Teman - Ulasan terverifikasi ALL

Had breakfast , waited for the omelete almost an hour??? And when it comes after hours, pesanan tidak sesuai apa yang saya order .no filling? I requested ham, onion and dice tomato in it! But what ? Nothing inside , just a tiny little pepper, and also the omlete is not well cooked , masih mentah ditengahnya, masih bisa kecium telor mentahnya. Udah nunggu lama, pesanan gak sesuai, dan not well cooked? Untuk standar kelas bintang 5 , kalian bercanda ???) omg worse ever !!! Untuk car parking juga pelit ya , masa tamu ada 2, masing2 bawa mobil, yang bisa free parking cuman 1 ? Wkwkwkw hotel aneh !!!!!! Itu bukan standar bintang 5 !!

Dear Mr. Domis M. P., Warm greetings from Mövenpick Hotel Jakarta City Centre. Thank you for sharing your feedback with us. Please allow us to once again extend our sincerest apologies for the disappointing experience you encountered, particularly in regard to your breakfast experience and the service you received at the restaurant. We fully understand how frustrating it must have been to wait an extended period for your omelette, only to receive an order that was not prepared according to your request and was undercooked. This is certainly not the level of quality and attentiveness we strive to deliver. Please be assured that your concerns have been taken very seriously and have been addressed internally with our Food & Beverage and Culinary teams to ensure immediate improvements in service efficiency, order accuracy, and food quality standards. We also regret that the service attitude you experienced did not reflect the warm and professional hospitality we are committed to providing. Corrective measures and additional coaching have been reinforced with the team to prevent a recurrence of such situations. Regarding the parking policy, kindly allow us to clarify that complimentary parking is extended for one vehicle per room. Nevertheless, we truly appreciate your feedback on this matter, and please be assured that your comments have been shared with our Management team for further review and consideration. At the same time, we sincerely thank you for your positive remarks regarding the room cleanliness and the helpfulness of our housekeeping team. Your recognition of their efforts is greatly appreciated and will be shared with them. Once again, please accept our heartfelt apologies that we did not meet your expectations. We remain committed to restoring your confidence in us and hope to have the opportunity to welcome you back for a significantly improved stay in the future. Best regards, Tamara AUDY Guest Experience Manager

Catatan tamu Avis 4.5/5

Muhamad A. Keluarga - Ulasan terverifikasi ALL

Ruangan bersih dan pas tidak terlalu banyak karpet yang buat saya sering mengalami alergi, dan jangkauan kemana2 mudah

Dear Mr. Muhamad A., Warm greetings from Mövenpick Hotel Jakarta City Centre. Thank you very much for taking the time to share your experience and for giving us a wonderful 9/10 rating. We are delighted to know that you and your family had a comfortable stay and appreciated our strategic location, making it easy to reach various destinations. We are also pleased that you found the room clean and comfortable, especially with minimal carpeting, which helped prevent your allergy concerns. Your feedback on this is truly valuable to us. Thank you as well for your positive comments about the ease of booking and for recognizing our team’s service. At the same time, we have taken note of your feedback regarding the process that felt a bit challenging and the WiFi experience. Please be assured that we have shared your comments with the relevant teams for review and improvement to ensure a smoother experience on your next visit. As an ALL Accor member with Classic status, we sincerely appreciate your loyalty and trust. We look forward to welcoming you and your family back for an even more enjoyable stay in the near future. Best regards, Tamara AUDY Guest Experience Manager

Catatan tamu Avis 4.0/5

Budi G. H. Pasangan - Ulasan terverifikasi ALL

Secara keseluruhan menyenangkan, yang perlu diperbaiki adalah area kamar mandi yang hanya dibatasi oleh partisi kaca tanpa pintu, dan karena lantainya tidak terlalu rendah, bila kita mandi menggunakan shower, airnya akan meluber keluar dan membasahi area kamar mandi dan sekitarnya sehingga membuat tidak nyaman karena basah

Kepada Bapak Budi G. H., Terima kasih telah meluangkan waktu untuk membagikan pengalaman Bapak selama menginap bersama kami. Kami senang mengetahui bahwa secara keseluruhan Bapak menikmati masa tinggal Bapak bersama kami. Kami juga sangat menghargai masukan Bapak terkait desain area kamar mandi, khususnya mengenai partisi kaca tanpa pintu dan kondisi lantai yang menyebabkan air meluber ke area sekitar saat digunakan. Masukan ini sangat berharga bagi kami dan telah kami sampaikan kepada tim terkait sebagai bahan evaluasi dan perbaikan ke depannya demi meningkatkan kenyamanan tamu. Terima kasih pula atas penilaian positif yang diberikan pada berbagai aspek layanan kami, termasuk kebersihan, sarapan, keramahan tim, serta koneksi WiFi. Kami juga menghargai loyalitas Bapak sebagai anggota ALL Accor Classic. Sekali lagi, terima kasih atas kepercayaan dan rekomendasi Bapak. Kami berharap dapat menyambut Bapak kembali di Mövenpick Hotel Jakarta City Centre dengan pengalaman menginap yang lebih nyaman di kunjungan berikutnya. Salam hangat, Ruth Desy Duty Manager

Catatan tamu Avis 5.0/5

Rustam R. Teman - Ulasan terverifikasi ALL

Terimakasih mbak tamara dan mbak ruth untuk kamarnya. Untuk mbak Lisa di resto terbaikkkkk lanjutkan mbakk lisa jangan kasih kendor servicenya cinta banget sama cara handle tamunya

Kepada Bapak Rustam R., Terima kasih atas waktu Bapak untuk membagikan pengalaman menginap yang sangat menyenangkan di Mövenpick Hotel Jakarta City Centre. Kami sangat senang mengetahui bahwa Bapak menikmati seluruh pengalaman menginap bersama kami. Apresiasi khusus akan kami sampaikan kepada Ibu Tamara dan Ibu Ruth atas penyiapan kamar, serta kepada Ibu Lisa di restoran atas pelayanan yang luar biasa. Pujian Bapak mengenai cara beliau menangani tamu tentu menjadi motivasi besar bagi tim kami untuk terus memberikan pelayanan terbaik. Terima kasih juga atas kepercayaan dan loyalitas Bapak sebagai anggota ALL Gold, serta atas rekomendasi yang sangat berarti bagi kami. Kami berharap dapat kembali menyambut Bapak di kesempatan mendatang untuk pengalaman menginap yang tidak kalah berkesan. Salam hangat, Ruth Desy Duty Manager

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 311 ulasan 8.6/10 Lokasi
  • 696 ulasan 8.4/10 Kamar
  • 964 ulasan 9.1/10 Pelayanan
  • 11 ulasan 3.8/10 Internet
  • 446 ulasan 9.6/10 Suasana
  • 385 ulasan 8.9/10 Sarapan
  • 373 ulasan 9.2/10 Kebersihan
  • 245 ulasan 6.9/10 Kenyamanan

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