Raffles Jakarta bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 2.026 ulasan

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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, 12940 Jakarta, Indonesia

Deskripsi

Keistimewaan hotel

  • Kamar Raffles luas mulai 60 m², area huni terpisah dan layanan butler Raffles legendaris

  • The Dining Room menyajikan kuliner lezat yang imajinatif dan kreatif

  • Terletak di kawasan pusat bisnis Mega Kuningan

  • Tersedia trek joging luar-ruang, gym, klub anak, dan Raffles Spa pemenang penghargaan

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Lokasi hotel

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.8/5  2.026 ulasan

Peringkat TripAdvisor  4.9/5  3.064 ulasan

Sertifikat keunggulan 2025

Catatan tamu Avis 5.0/5

Muhammad A. A. Keluarga - Ulasan terverifikasi ALL

Pelayanan terbaik di bantu oleh bpk rico dan pak fahmi

Dear Bapak Muhammad a. A., Thank you for your kind words regarding your recent experience at Raffles Jakarta. We are thrilled to hear that our team members, Rico and Fahmi, provided you with exceptional service. Your feedback is invaluable to us, as we continually strive to maintain high standards in hospitality. We look forward to welcoming you back soon for another memorable stay. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Catatan tamu Avis 5.0/5

Faiz S. Keluarga - Ulasan terverifikasi ALL

Di saat sampai hotel, kami di sambut dengan ramah tamahan seluruh staf hotel. Terutama saat kami melakukan cek in kamar hotel, banyak hal yang di bantu urus. Sehingga mudahkan kami untuk segera masuk kamar, btw kamar kami juga di bantu up grade dengan pemandangan semua sisi. Membuat pengalaman menginap yang sangat menyenangkan

Dear Tamu Kami Yang Terhormat, Terima kasih atas ulasan yang begitu hangat dan lengkap. Kami sangat senang mengetahui bahwa sejak kedatangan, Bapak merasakan sambutan yang ramah dari seluruh tim, proses check-in yang lancar, serta bantuan yang memudahkan Bapak untuk segera menikmati kamar. Kami juga gembira bahwa peningkatan kamar dengan pemandangan yang menyeluruh turut menambah magic dalam pengalaman menginap Bapak dan menciptakan momen yang enchanting selama berada di Raffles Jakarta. Apresiasi khusus kami sampaikan atas pujian untuk rekan kami, Rico Agustian. Pengakuan Bapak akan kami teruskan kepada beliau sebagai bentuk penghargaan atas dedikasi dan pelayanan tulus yang diberikan. Kami juga berterima kasih atas apresiasi Bapak terhadap kebersihan hotel serta komitmen kami terhadap inisiatif keberlanjutan, termasuk pengurangan penggunaan produk berbahan plastik. Kami turut menghargai dan berterima kasih atas loyalitas Bapak sebagai ALL Platinum member. Dukungan dan kepercayaan Bapak menjadi dorongan bagi kami untuk terus menghadirkan pengalaman menginap yang personal dan berkesan. Kami menantikan kesempatan untuk menyambut Bapak kembali di Raffles Jakarta dan mendoakan Selamat Tahun Baru, semoga tahun yang baru membawa kebahagiaan, kesehatan, dan perjalanan yang menyenangkan. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

An Amazing Experience

Catatan Tripadvisor 5.0/5

Fearless35700722632 Ulasan TripAdvisor tersertifikasi

We stayed five nights for our wedding. The room was spotless, breakfast had plenty of options, and the service was exceptional. Our butler Pak Bayu, and Pak Gio at Arts Cafe were very attentive and accommodating. We truly enjoyed our stay!

Dear Valued Guest, Thank you for sharing such a beautiful review and for choosing Raffles Jakarta to celebrate such a special occasion. We are truly delighted to know that your five-night stay for your wedding was an amazing experience. It is wonderful to hear that you enjoyed the spotless room, the variety at breakfast, and the exceptional service throughout your stay. Creating moments of magic and an enchanting atmosphere for milestone celebrations is always our aim, and we are honored to have been part of your wedding journey. Your kind recognition of Bayu, your Butler, and Giordy at Arts Café will certainly be shared with them as a heartfelt appreciation for their attentive and accommodating service. We look forward to welcoming you back for many more enchanting stays filled with magic. Until then, we wish you a very Happy New Year, and once again, our warmest congratulations as you begin this new chapter together. Kind regards, Etha Director of Guest Experience, Quality, and Loyalty

Memorable Experience

Catatan Tripadvisor 5.0/5

Paradise13334531430 Ulasan TripAdvisor tersertifikasi

I stayed at Raffles Jakarta for one night for a staycation with my sisters, and it was such a memorable experience from start to finish. Thank you to the entire team for their warm hospitality — we truly felt well taken care of throughout our stay. When we arrived, we were warmly welcomed by Ciki from Concierge, which immediately set the tone for a pleasant visit. The check-in process with the duty manager, Pak Rey, was smooth and efficient, making everything feel effortless. The room was comfortable and beautifully prepared, giving us the perfect space to relax and enjoy our short getaway. Breakfast the next morning was excellent, with a great selection and attentive service that made the experience even better. We also spent some time at the pool, and it was such a refreshing and relaxing part of our stay. A special appreciation goes to our butler, Rio, who was incredibly helpful and proactive. His attentiveness and initiative made our stay feel even more personalized and enjoyable. Before we left, the check-out process was also smooth and seamless, assisted by Rizky at Reception, which concluded our stay on a very positive note. Overall, we truly enjoyed our time at Raffles Jakarta and would absolutely love to come back. ❤️❤️

Dear Paradise13334531430, Thank you so much for taking the time to share your beautiful reflections from your stay with us. Your kind words truly lifted our hearts today. Knowing that your sisters getaway became a collection of joyful little moments means everything to us. I am delighted that Ciki set the tone with her warm welcome, that Pak Rey ensured a smooth arrival, and that your room felt like the perfect sanctuary for a short escape. It is wonderful to hear that breakfast, the pool, and every touchpoint along the way added comfort and happiness to your experience. Rio will be especially thrilled to know that his attentive care made your stay feel even more personal. And I am glad that Rizky was able to complete your visit with a seamless and gracious farewell. At Raffles, we believe in creating an inspiring and uplifting world for every guest, and it warms us to know that you felt this throughout your journey. Please know that you and your family will always have a home here and we would be truly delighted to welcome you back whenever your heart leads you to another moment of enchantment. With warm gratitude Rhany Guest Experience Manager Raffles Jakarta

Why Raffles Jakarta Continues to Be My Favorite Hotel

Catatan Tripadvisor 5.0/5

K J Ulasan TripAdvisor tersertifikasi

We celebrated my wife's birthday at Raffles Jakarta, and it was truly an unforgettable experience. The team prepared a beautiful surprise with a birthday cake, balloons, and heartfelt birthday wishes. As a Korean, I was especially touched when the staff sang the birthday song in Korean — it made the moment incredibly special. My sincere gratitude goes to Mr. Reza, the Guest Relations Manager, for arranging everything so perfectly. The service at the Raffles Jakarta Lounge is consistently outstanding. Typically staffed by three to four team members, both men and women, they are all professional, attentive, and genuinely warm. Even though the lounge was quite busy during our stay, the team welcomed every guest with grace and exceptional hospitality. The butler service is excellent as well. Everything from dry cleaning and turndown service to checking the possibility of a late checkout is handled easily via WhatsApp. The convenience and promptness truly enhance the overall experience. Finally, the lounge’s cocktail hour, breakfast offerings, and beverage service are all of a very high standard. I have been staying at this hotel once a month for over two years, and while it has become more popular recently—with many more guests enjoying the lounge’s happy hour and cocktail service—the quality of service has remained impressively consistent. Raffles Jakarta continues to be my favorite hotel, and this stay reminded me once again why I keep coming back. I highly recommend it.

Dear Mr. KJ, Thank you so much for your beautiful review and for continuing to choose Raffles Jakarta as your home in the city. Your words brought a smile to our entire team, and it means a great deal to us that your wife’s birthday celebration became such a meaningful memory for your family. We are especially happy to know that the surprise prepared for your wife, along with the Korean birthday song, touched your hearts. Fachrul and the whole team were truly inspired by your appreciation and will be thrilled to know their efforts made the moment unforgettable. It is wonderful to hear your kind words about our Lounge and Butler colleagues. Even on the busiest days, they take great pride in creating a warm and effortless experience, and your acknowledgment of their grace and consistency will deeply encourage them. Thank you also for sharing how our Butler WhatsApp service and the lounge offerings enhanced your stay. Knowing that you have stayed with us once a month for more than two years is something we treasure deeply. Guests like you remind us why we do what we do and why each day is a chance to create something magical. We look forward to welcoming you and your family back home to Raffles, where you will always be part of our family. Until then, please take care and know that our doors and hearts are open for your next visit. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 326 ulasan 9/10 Lokasi
  • 951 ulasan 9.4/10 Kamar
  • 1.723 ulasan 9.6/10 Pelayanan
  • 6 ulasan 9.2/10 Internet
  • 556 ulasan 8.9/10 Makanan
  • 528 ulasan 9.6/10 Fasilitas
  • 505 ulasan 9.6/10 Suasana
  • 432 ulasan 9.3/10 Kenyamanan

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