Raffles Jakarta bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 2.007 ulasan

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Deskripsi

Keistimewaan hotel

  • Kamar Raffles luas mulai 60 m², area huni terpisah dan layanan butler Raffles legendaris

  • The Dining Room menyajikan kuliner lezat yang imajinatif dan kreatif

  • Terletak di kawasan pusat bisnis Mega Kuningan

  • Tersedia trek joging luar-ruang, gym, klub anak, dan Raffles Spa pemenang penghargaan

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Lokasi hotel

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.8/5  2.007 ulasan

Peringkat TripAdvisor  5.0/5  2.796 ulasan

Sertifikat keunggulan 2024

The best hotel so far this trip

Catatan Tripadvisor 5.0/5

Welly9898 Couples - Ulasan TripAdvisor tersertifikasi

Very nice hotel. Located in kuningan. Just next to lotte mall. The room is spacious. We got upgraded to Artis suite which is almost 100sqm. They offer threadmill machine in the room. Food was awesome. We try alot different nice food. Breakfast was plenty of choice. Gym also above standart. All if the equipment is technogym. Will definately comeback soon. They also have range rover velar for the airport transport. Luxury experience

Best family hotel in Jakarta

Catatan Tripadvisor 5.0/5

Sasa-sia Ulasan TripAdvisor tersertifikasi

This was my first time to combine both work and leisure so I was very appreciative and I also want to thank the details you made in making my little girl stay enjoyable, from the pretty hairband, to the cookies decoration and when we came back with colouring book and also children’s shower and shampoo. And even the bathrobe and slippers for her. She is really appreciative and enjoying the pampering. Even for the last day when we were at the pool for a swim before we head home, the staff brought fruits and water and it’s little details that will make raffles Jakarta my first choice when it comes to my work or family stays in the future. We also enjoyed the very spacious room !

Birthday Staycation

Catatan Tripadvisor 5.0/5

JamNora R Couples - Ulasan TripAdvisor tersertifikasi

Beautiful hotel with direct access to Lotte Mall . The room was luxurious, spacious and clean. But had the room facing the city so the noise from passing loud exhaust vehicle can be heard . Breakfast at arts cafe was delicious but on our 1st day it was super crowded and the staff forgot our order . Spa was excellent , relaxing and enjoyable . Worth a try . It was a birthday staycation , receive a nice surprise and a big shout out to the staff especially Rhanny, Thaha, Leiry for decorating the room with balloons and cake . Service at the hotel was great , warm and sincere . We felt very welcome especially all the staff that we met seems to know and wished a happy birthday even on the next day . The pre check in request were all met and prepared upon arrival. The cute towel messages and notes were also sweet gesture. Request for a later check out but was denied alternatively was offered other options. Overall it was a memorable experience, love the butler service and WhatsApp comms . A hotel worth to stay in .

Dear Mrs. JamNora, Thank you so much for your kind and detailed review on Tripadvisor. It was a pleasure to host you and Mr. Hariman for your special birthday staycation at Raffles Jakarta. I’m delighted to hear that you enjoyed the luxurious comfort of your room, the heartfelt surprise decorations with balloons and cake, and the warm wishes from our team members. We are so pleased to have been part of your celebration and to hear that these small touches made your stay memorable. I appreciate your kind mention of Thalia, Leiry, and me. It was our absolute joy to help create a birthday to remember. I’m also thrilled that you found our butler service and WhatsApp communication convenient and helpful. I want to acknowledge your comments about the city noise and the busy morning at Arts Café. We value your feedback and will use it to improve future experiences. It’s wonderful to hear about your recent trip to Bandung, where you explored Ciwalk and Dusun Bambu and rode the Whoosh train. I hope your staycation at Raffles added another delightful chapter to your travel experiences. We look forward to welcoming you and Mr. Hariman back for another memorable stay. Perhaps for your next visit, we can arrange a room with a quieter view to ensure even greater comfort. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Lovely & strategic place to businnes, to work, to our big family, with nice staff and helpfull, delicious food ,coolllll

Catatan Tripadvisor 5.0/5

Poppy G Ulasan TripAdvisor tersertifikasi

Raffles was be my favorite hotel for work, for business, because the they has strategic place, cozy, the food taste is delicious & variant, the staff is helpfull, they give us the big meeting room, and our clients ove this hotel too, thank you Raffles Hotel 🙏

Good hotel but breakfast was bad

Catatan Tripadvisor 3.0/5

tbd19982022 Ulasan TripAdvisor tersertifikasi

The hotel is good, nice facilities with direct link to Lotte Mall. We also did a couple massage at the Spa which was amazing. Staff is super friendly and also offered us a room upgrade. However, we had 3 breakfast here and the experience was really bad: First day there was a worm in my girlfriend vegetable 2nd day the miso soup was plain cold even though it was an ordered dish 3rd day was super crowded and the staff seem to forget my order Will try the Fairmont next time

Dear tbd19982022, Thank you for taking the time to share your feedback. We are grateful for your kind words about our hotel, facilities, spa, and the friendly service you experienced during your stay. Your satisfaction is our top priority, and we’re glad you found many aspects of your visit enjoyable, including the room upgrade and your spa experience. I am, however, truly sorry to hear about the disappointing breakfast experiences you encountered. Please accept our sincere apologies for the issues with the vegetable, the cold miso soup, and the service delays. These incidents are not up to the high standards we strive to uphold, and we are addressing them directly with our team to ensure this does not happen again. We value your feedback as it helps us improve and better serve our guests. Jennyfer, our Food & Beverage Manager, has reached out with a personal message to express our apologies and to extend an invitation for a future visit, which we hope will be more reflective of the exceptional experience you deserve. Please feel free to contact either Jennyfer or me directly if you wish to discuss this further or plan your next stay. Thank you again for your constructive review. We hope to welcome you back to Raffles Jakarta with an improved breakfast experience and the service you expect. Warm regards, Rhany Guest Experience Manager Raffles Jakarta nuryanti.achmad@raffles.com

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 323 ulasan 8.9/10 Lokasi
  • 882 ulasan 9.4/10 Kamar
  • 1.494 ulasan 9.6/10 Pelayanan
  • 6 ulasan 8.5/10 Internet
  • 525 ulasan 8.9/10 Makanan
  • 435 ulasan 9.4/10 Fasilitas
  • 399 ulasan 8.9/10 Kenyamanan
  • 373 ulasan 9.5/10 Suasana

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