Raffles Jakarta bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 1.985 ulasan

Raffles Jakarta - Image 1
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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, 12940 Jakarta, Indonesia

Deskripsi

Keistimewaan hotel

  • Kamar Raffles luas mulai 60 m², area huni terpisah dan layanan butler Raffles legendaris

  • The Dining Room menyajikan kuliner lezat yang imajinatif dan kreatif

  • Terletak di kawasan pusat bisnis Mega Kuningan

  • Tersedia trek joging luar-ruang, gym, klub anak, dan Raffles Spa pemenang penghargaan

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Lokasi hotel

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.8/5  1.985 ulasan

Peringkat TripAdvisor  4.9/5  3.063 ulasan

Sertifikat keunggulan 2025

Above and Beyond: My Exceptional Stay at Raffles Jakarta

Catatan Tripadvisor 5.0/5

Ivan S Ulasan TripAdvisor tersertifikasi

From the moment I arrived at Raffles Jakarta, everything felt seamless and personal. As soon as I stepped through the entrance, the team greeted me by name, recognized my Platinum status, and invited me to check in at the Level 12 lounge. I was escorted upstairs by Stacy, who casually asked about my wife and daughter. I didn’t think much of it at the time, but it turned out to be the start of a very thoughtful surprise. At the lounge, Kevin handled the check-in process and informed me that I had been upgraded all the way to the Gallery Suite, even though I had booked the lowest room category. Such a generous surprise. While settling in, Eto offered drinks and snacks with a warm, friendly attitude that immediately made the lounge feel comfortable. The Gallery Suite itself was spacious, beautifully designed, and extremely comfortable. That evening, I had a dinner invitation at Arts Café, and every dish was genuinely delicious. When I returned to the room after dinner, I found a soft toy and a handwritten note addressed to my daughter. It was such a sweet gesture. Thank you to Butler Oshel and of course to Stacy for arranging it. The next morning, I chose to have breakfast at Arts Café instead of the lounge so I could eat with my relatives. The food was surprisingly very good. It was much better than my visit in October 2024, and everything I ordered was excellent. Jojo helped with several à la carte dishes and took great care of us. Toward the end of the meal, Gio, the restaurant manager, stopped by to check how everything was, which added to the warm impression. I actually had to leave earlier than planned. If not, I’m sure they would have offered a late checkout as well, considering how consistently attentive the service had been from the moment I arrived. Overall, Raffles Jakarta delivered a truly outstanding hospitality experience. From the upgrade to the personal touches and the genuine warmth from every staff member, everything felt special. Definitely will come again.

Dear Mr. Ivan, thank you for sharing such a beautiful reflection of your stay with us. It warms our hearts to know that the thoughtful welcome the surprise for your daughter and the genuine care from our colleagues created moments that felt personal and uplifting. We are truly delighted that every part of your journey from the Gallery Suite to your breakfasts and dinners brought comfort and joy. It is our passion to make each visit feel enchanted and memorable and we cannot wait for the day we welcome you and your family home again. Warmest regards Rhany Guest Experience Manager Raffles Jakarta

Catatan tamu Avis 5.0/5

Pranowo S. Bisnis - Ulasan terverifikasi ALL

Pelayanan dari mulai buka pintu sampai check out sangat menyenangkan dan ramah, waktu check in diarahkan untuk bagaimana cara mendapatkan diskon, waktu check out malahan diberi kenangan juga keren ini. Karena ada pembanding, boleh saya bandingkan, Pullman Jakarta, saya lebih suka Raffles hotel, waktu di Yunmeng Shandong China dan internasional hotel inner Mongolia sama-sama bagus bedanya kebersihan WC/KM umum yg di luar bau padahal *5, Raffles punya lebih baik. Pemandangan Krn berbeda sama-sama bagus. Bedanya Yunmeng ditengah² daun dan waktu winter, juga di inner Mongolia sepi dan bagus juga. Pembanding dengan waktu saya 3 bulan di Namibia, agak susah membandingkan, klu secara umum kebersihan, makanan hotel sama. Untuk lantai kamar mandi licin di Raffles, takut terpeleset , sabun dan shampoo saya suka waktu di China dan inner Mongolia, aroma Ylang-Ylang menenangkan

Kepada Yang Terhormat Tamu Kami, Terima kasih banyak atas waktu yang Bapak luangkan untuk menyampaikan ulasan yang begitu detail dan penuh perhatian. Kami sangat senang mengetahui bahwa pengalaman menginap Bapak menyenangkan mulai dari saat tiba hingga proses check-out. Merupakan kebahagiaan bagi kami mendengar bahwa setiap interaksi, mulai dari Royal Host, Receptionist, In-room Dining, Culinary, hingga Housekeeping, memberikan kesan positif bagi Bapak. Pujian dari Bapak sungguh berarti bagi seluruh tim kami. Kami merasa tersanjung ketika Bapak membandingkan pengalaman Bapak di Raffles Jakarta dengan beberapa hotel di berbagai negara seperti China, Mongolia, dan Namibia, dan mengetahui bahwa pelayanan serta kebersihan kami memenuhi harapan Bapak. Terima kasih juga telah menyoroti keramahan seluruh tim kami, proses check-in dan check-out yang menyenangkan, serta penataan kamar saat turn down service yang Bapak temukan bersih, rapi, dan harum. Kami juga sangat menghargai masukan Bapak mengenai lantai kamar mandi yang sedikit licin dan aroma amenities. Masukan Bapak sangat berharga dan sudah kami sampaikan kepada tim housekeeping serta tim produk untuk peningkatan layanan ke depannya. Merupakan kehormatan bagi kami dapat menyambut Bapak, dan kami sangat berterima kasih atas apresiasi yang begitu tulus. Kami menantikan kesempatan untuk kembali melayani Bapak dan menciptakan pengalaman yang lebih berkesan pada kunjungan berikutnya ke Raffles Jakarta. Salam hangat, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Spa treatment like a King

Catatan Tripadvisor 5.0/5

Marcus S Ulasan TripAdvisor tersertifikasi

Raffles Spa: I have been treated like a King in the Spa at Raffles Jakarta. Especially Mury my therapist has been very professional and comforting. Great treatment. And Nurul the receptionist greeted me with a great drink and a well deserved cold towel, very professional and quick check in. Truly 5 🌟

Dear Mr. Marcus, Thank you very much for sharing such a wonderful review of your experience at Raffles Spa. We are truly delighted to hear that you felt treated like a King during your visit, this is exactly the level of care and luxury we aim to deliver for every guest. Your recognition of Mury, for her professionalism and comforting approach, as well as Nurul, for her warm welcome, refreshing drink, and efficient check-in, means a lot to our team. They will be very proud to know that their dedication made your spa experience exceptional. Creating a tranquil and indulgent escape for our guests is at the heart of what we do, and it is an honour to know that your treatment felt truly 5-star. Thank you once again for choosing Raffles Spa. We look forward to welcoming you back for another rejuvenating experience. Warm regards, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Great stay and loves the foods

Catatan Tripadvisor 5.0/5

Ferdy H Ulasan TripAdvisor tersertifikasi

We had a great stay in Raffles while celebrating ou wedding anniversary. The rooms were splendid and we also loves the varieties of foods.

Dear Mr Ferdy, Thank you very much for taking the time to share your kind review with us. It made us so happy to know that your wedding anniversary stay felt wonderful, from the comfort of your room to the variety of foods you enjoyed during your time with us. Moments like these are so special, and we are grateful that you chose to celebrate yours here at Raffles. Our aim is always to create an experience that feels warm, joyful, and full of gentle memories. Knowing that your time with us brought happiness to you and your family means a great deal to our entire team. We hope to welcome you back home to Raffles Jakarta again soon. You will always be part of our Raffles family, and it would be our pleasure to create many more beautiful moments for you in the future. Warmest regards Rhany Guest Experience Manager Raffles Jakarta

Catatan tamu Avis 4.0/5

Rinna E. Keluarga - Ulasan terverifikasi ALL

kamar bagus, nyaman, breakfast sangat bervariasi

Dear Tamu Kami Yang Terhormat, Terima kasih Ibu atas ulasan yang sangat baik. Kami senang mengetahui bahwa lokasi hotel kami strategis, kamar nyaman, dan pilihan sarapan memenuhi ekspektasi Ibu. Terkait komentar Ibu mengenai kecepatan WiFi, mohon izin kami menanyakan sedikit informasi tambahan: apakah kendala tersebut terjadi saat Ibu berada di kamar, di area publik, atau keduanya? Informasi ini sangat membantu kami untuk melakukan pengecekan dan perbaikan yang diperlukan. Terima kasih sekali lagi atas waktu dan masukan Ibu. Kami berharap dapat menyambut Ibu kembali di Raffles Jakarta. Salam hormat, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 319 ulasan 9.1/10 Lokasi
  • 907 ulasan 9.4/10 Kamar
  • 1.655 ulasan 9.7/10 Pelayanan
  • 6 ulasan 9.2/10 Internet
  • 533 ulasan 9/10 Makanan
  • 506 ulasan 9.5/10 Fasilitas
  • 480 ulasan 9.6/10 Suasana
  • 409 ulasan 9.4/10 Kenyamanan

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