Pullman Jakarta Indonesia Thamrin CBD bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 591 ulasan

Jaminan Harga
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Jl M H Thamrin No 59, Jakarta Pusat, 10350 JAKARTA, Indonesia

Deskripsi

Keistimewaan hotel

  • Hotel kota di depan pintu dua mal mewah Jakarta: Grand Indonesia dan Plaza Indonesia

  • Berlokasi strategis di area CBD, menghadap bangunan paling terkenal di Jakarta

  • 23 ruangan pertemuan canggih, termasuk satu ballroom yang mampu menampung hingga 1000 orang

  • Pilihan bersantap semarak dengan 7 gerai

  • Akses mudah ke transportasi umum

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Lokasi hotel

Pullman Jakarta Indonesia Thamrin CBD

Jl M H Thamrin No 59, Jakarta Pusat
10350 JAKARTA
Indonesia

GPS:-6.193499, 106.823695

Telepon
Fax +62 21 31923333

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  591 ulasan

Peringkat TripAdvisor  4.6/5  4.621 ulasan

Sertifikat keunggulan 2025

Everything is Poor

Catatan Tripadvisor 1.0/5

jokl78 Ulasan TripAdvisor tersertifikasi

Horrible experience here. Everything is poor from top management down. Booked 2 rooms under my name. Checked in was smooth. However, there are many shortfall with this hotel. Room power socket is not working properly. Have to find it's sweet spot to get the power working. Complaint and they sent the maintenance team to the wrong room. Told them about then only they came to the right room. Breakfast service at the main restaurant is horrible. Table was not setup even after telling them to set it up. One morning 2 of the waiters were serving some drinks on a push cart from table to table. Upon reaching my table, they ignore me and just skip my table. Complaint to restaurant manager and they don't have an answer to why they skipped me. Due to this, the room director sent an apology letter and some snacks that contains some berries and granula. And guess what, it was sent to the wrong room again. This is really a joke. They thought that they are apologetic by service some cheap snacks that i can even get it during breakfast. Totally unacceptable and not sincere. Beer serves in executive lounge is not replenished and it's not chilled. Very disappointed. Next day breakfast at the executive lounge is another let down. Ordered fried rice and fried noodle. In the menu, the fried rice should come with satay and fried egg. When the food came, satay and egg is not there. Asked why? Then she said 'oh, you want the complete set?' Told her yes, took 10 mins for her to bring me the food but this time the rice and noodle is already ice cold. Food served during the evening session is one of the worst in my experience around the world. So limited and barely nothing is there. Checked with the staff and was told they are aware of the situation as i'm not the first to complaint about the evening food served. Seems like the management just don't care and want to maximise their profit. Very very poor managment from top down.

Unforgettable moment

Catatan Tripadvisor 5.0/5

Daydream66106024478 Ulasan TripAdvisor tersertifikasi

Pullman hotel at Jl. M.H. Thamrin No.59, Gondangdia. The staff here very friendly and caring. I like the atmosphere, very comfortable and chill. I room is clean. It's worth it if you stay here because the place are strategic, across the street is Plaza Indonesia Mall.

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Catatan tamu Avis 4.5/5

Siti M. Keluarga - Ulasan terverifikasi ALL

Saya sangat senang pas break fast..tamu benar benar di perlakukan kaya ratu..dan TDK membedakan tamu..padahal dandanan saya nggak mewah, makanan enak..nanti aku balik lagi

Ibu Siti M. yang terhormat, Terima kasih telah memilih Pullman Jakarta Indonesia sebagai destinasi meginap Anda. Kami dengan tulus berterima kasih karena telah meluangkan waktu untuk berbagi pengalaman positif Anda bersama kami. Merupakan kehormatan kami untuk membaca tanggapan positif Anda mengenai pengalaman menginap yang menyenangkan bersama kami. Kami yakin bahwa penilaian positif ini akan berfungsi sebagai motivasi kami untuk terus berusaha meningkatkan kualitas layanan kami. Sekali lagi, kami berterimakasih karena telah berbagi pengalaman Anda. Kami menantikan untuk dapat menyambut Anda lagi di masa mendatang dan menciptakan momen yang tidak terlupakan, sekali lagi. Salam Hangat, Jennifer Indrajaya Guest Experience Manager

Services

Catatan Tripadvisor 5.0/5

nurul s Ulasan TripAdvisor tersertifikasi

Thank you to everyone at the hotel for making my trip amazing! The service was superb, and your team went above and beyond to make me feel comfortable. I’m very grateful and hope to return soon. “Thank you to Jessica, Rona,Esti & Eka for the decoration room services memorable’’

Dear Ms. Nurul, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Heartists were able to make a positive impression during your stay, especially Jessica, Rona, Esti, and Eka. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Hotel Experience at Pullman Thamrin Jakarta

Catatan Tripadvisor 5.0/5

Edward T Ulasan TripAdvisor tersertifikasi

During my stay at Pullman Thamrin Jakarta, I faced an issue with the HDMI port in my room, which prevented me from projecting my laptop screen onto the TV. Despite making four calls to the operator, no one followed up as promised. Two technicians eventually came to assist, but they were unable to resolve the problem. However, the situation improved significantly when Acha from the customer experience team contacted me in the evening. After learning about the issue, she escalated it to her manager, Jennifer. The next morning, several staff members—including the restaurant manager and Executive Chef Koay—greeted me warmly by name, showing clear attention to my case. Jennifer later met with me to understand what had happened and took immediate action. Knowing I was expecting guests from the Indonesian military (TNI), Jennifer arranged for my meeting to be held in a proper meeting room, which impressed both me and my guests. Their thoughtful service turned a frustrating experience into a positive one. I am grateful to Jennifer, Acha, Koay, and Sugeng from the restaurant for their exceptional effort in delighting a previously unhappy customer.

Dear Mr. Edward T, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Heartists were able to make a positive impression during your stay, especially Mr. Sugeng, Ms. Acha, Chef Koay and Ms. Jennifer. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 570 ulasan 9.5/10 Lokasi
  • 739 ulasan 6.1/10 Kamar
  • 884 ulasan 8.9/10 Pelayanan
  • 8 ulasan 8.1/10 Internet
  • 340 ulasan 7.9/10 Fasilitas
  • 303 ulasan 9.4/10 Sarapan
  • 303 ulasan 3.8/10 Kenyamanan
  • 239 ulasan 7.4/10 Kebersihan

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