Pullman Jakarta Indonesia Thamrin CBD bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 645 ulasan

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Jl M H Thamrin No 59, Jakarta Pusat, 10350 JAKARTA, Indonesia

Deskripsi

Keistimewaan hotel

  • Hotel kota di depan pintu dua mal mewah Jakarta: Grand Indonesia dan Plaza Indonesia

  • Berlokasi strategis di area CBD, menghadap bangunan paling terkenal di Jakarta

  • 23 ruangan pertemuan canggih, termasuk satu ballroom yang mampu menampung hingga 1000 orang

  • Pilihan bersantap semarak dengan 7 gerai

  • Akses mudah ke transportasi umum

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Lokasi hotel

Pullman Jakarta Indonesia Thamrin CBD

Jl M H Thamrin No 59, Jakarta Pusat
10350 JAKARTA
Indonesia

GPS:-6.193499, 106.823695

Telepon
Fax +62 21 31923333

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  645 ulasan

Catatan tamu Avis 2.5/5

Ferry A. Bisnis - Ulasan terverifikasi ALL

Saya adalah member all accor platinum, keteika checkin di pullman saya minta untuk early checkin namun saya harus menunggu sampe jam 2 siang Sehingga saya harus menukar kamar saya yang semula city view berikut kamar upgrade beserta ruang tamu menjadi pool view tanpa ruang tamu. Saat itu sy membutuhkan ruang tamu karena akan menerima tamu di kamar namun semua berantakan karena saya lama menunggu checkin dan kamar diganti walaupun dgn level yang sama namun tanpa ruang tamu yang saya butuhkan untuk bicara privasi bersama rekanan saya

Dear Mr. Ferry A., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. It was truly a pleasure to serve you. At Pullman Jakarta Indonesia, we take great pride in delivering the highest level of service to our valued guests. However, I sincerely apologize that your recent arrival experience did not fully meet your expectations. We understand how important a smooth arrival is, especially after an early journey. Kindly allow us to share that our standard check-in time is 3:00 PM. Upon your arrival at approximately 8:30 AM, our team immediately prioritized preparing a room for you, and we were pleased to accommodate you at 12:30 PM, earlier than the standard check-in time, subject to availability. Regarding the room arrangement, upgrades are extended based on availability at the time of arrival, and our team allocated the best available option prepared at that moment. We regret if the room configuration did not fully support your plans during your stay and sincerely apologize for any inconvenience this may have caused. Your feedback is truly appreciated, as it allows us to continuously enhance our service and better anticipate our guests’ preferences in the future. Please rest assured that we will take this into careful consideration for your next visit. On behalf of Pullman Jakarta Indonesia and its Heartists, please accept our sincere apologies for the disappointment experienced. We remain at your disposal should you require any further assistance and look forward to welcoming you back for a more seamless and enjoyable stay. With Warm Regards, Jennifer Indrajaya Guest Experience Manager Pullman Jakarta Indonesia

Catatan tamu Avis 3.5/5

Astuti H. Keluarga - Ulasan terverifikasi ALL

sejujurnya agak berharap lebih ya karena udah lama pengen nginep disini. dateng jam 16.30an dengan harapan ga perlu nunggu lagi, ternyata harus nunggu karena kamar aku otomatis kena upgrade. Dengan santainya mba mbanya bilang, kalau gamau nunggu kamarnya, dapetnya yang ga kena upgrade ya. Sugarcoating dikit kekk bahasanya sama customer :). Kunci dapet pun, ya dikasi gitu aja (orangnya beda sama yang pertama sih). Pasww Wifi biasanya dijelasin dulu, ini engga. Yawdalah naik aja. Telp operator aja buat nanya loginnya. Pas dapet kunci, agak kaget sii ternyata kamarnya ngadep belakang. Buat apa heyy bayar 1,5juta dapetnya pemandangan mobil sendiri, udah kaya di rumah aja. Tapi udah terlalu malas untuk protes. Pas bfast, baru disitu tuhh anak makan tapi harus bayar setengah harga. Katanya sih emang karena aku pakai voucher accor. Kecuali memang ordernya free breakfast, baru deh anak anak kehitung. Tapi sejauh ini, baru ini yang ga bisa negotiable, harus bayar pokoknya. (pernah kaya gini pun tinggal motong voucher saya lagi). Pun ditagihkan bayarnya aku masih makan (selow aja gaksih nanti juga keluar lewat kasir lagi). Mau kabur juga kejar aja ke kamar zzzz. Ga ketemu di kamar ya data saya di kalian kan, telpon aja kalau emang ga bayar. Mana pas banget denger meja sebelah pas ditempatkan duduknya, dijelaskan ada makanan apa makanan apa gt2. Paling sebel liat perlakuan berbeda ke customer hih Kayanya bakal mikir 2 kali sih buat nginep sini lagi. Sebel tapi udah males protes2.

Dear Ms. Astuti H., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. It was truly a pleasure to serve you. First and foremost, we deeply and sincerely apologize for the inconvenience you experienced regarding the readiness of your room upon arrival. We completely understand how disappointing it must have felt, especially as you had been looking forward to your stay with us. Please be assured that the delay was solely due to our commitment to ensuring the room was thoroughly prepared according to our standards before being released. Nevertheless, we regret that this resulted in additional waiting time and discomfort for you. We are also truly sorry if the explanation provided during check-in came across in a way that felt less than warm. It was never our intention to sound dismissive, and we sincerely regret that the communication did not reflect the level of hospitality we strive to deliver. Your feedback has been shared with the team as a reminder of how important tone and delivery are in shaping our guests’ experiences. Regarding the room view and breakfast arrangement, we understand your concerns and acknowledge your disappointment. While allocations and package inclusions follow the applicable terms and availability on the day, we recognize that the overall experience fell short of what you had anticipated. For that, we are genuinely sorry. It is particularly disheartening to know that you felt a difference in service compared to other guests. Please rest assured that we value every guest equally, and we will continue reinforcing service consistency across all touchpoints. On behalf of Pullman Jakarta Indonesia and its Heartists, please accept our heartfelt apologies. Your feedback is truly appreciated and serves as an important reminder for us to continuously improve. We sincerely hope to have the opportunity to welcome you back and provide you with the seamless and memorable experience you originally expected. With Warm Regards, Jennifer Indrajaya Guest Experience Manager Pullman Jakarta Indonesia

Catatan tamu Avis 3.5/5

Sasika P. Keluarga - Ulasan terverifikasi ALL

Lokasi menginap yang strategis di pusat kota, kamar cukup nyaman, interior kamar nampak old, sarapan sangat enak. Sana Sini Resto really recommend. So far so good semoga next bisa ada kegiatan anak yang lebih menyenangkan dan untuk jam check in bisa tepat waktu pukul 15.00 jadi tamu tidak perlu menunggu hingga 15.30 atau lebih untuk check in.

Dear Mrs. Sasika P., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments, and we are glad that you had an enjoyable stay with us, particularly regarding your dining experience. On the other hand, we have received your feedback well in regard to some areas for improvement, including certain facility aspects, children’s activities, and the check-in experience. Rest assured that we will certainly share your feedback with the related department. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and creating memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Catatan tamu Avis 4.5/5

Andi W. P. Bisnis - Ulasan terverifikasi ALL

Lokasi strategis pas di pusat kota. Kamar nyaman

Dear Mr. Andi W. P., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Catatan tamu Avis 4.0/5

Imas I. Keluarga - Ulasan terverifikasi ALL

Hotel stategis dan nyaman untuk keluarga

Dear Mrs. Imas I., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments, and we are glad that you had an enjoyable stay with us. On the other hand, we have taken note of your feedback regarding the varying speed of our response times. Please be assured that your comments have been shared with the relevant departments. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and creating memorable moments once again. With warm regards, Jennifer Indrajaya Guest Experience Manager

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