Hotel Pullman Jakarta Indonesia Thamrin CBD bintang 5

-Service : Excellent -Location : Perfect -Cleanliness : Perfect -Room : Clean and spacious -Food / Breakfast : taste good but less options Staffs : friendly Fast check in & check out process. Will definitely come back again in the future.

We have nice stay and enjoy our nite in mid of Jakarta. Good service and fully under health protocol. Our room with Thamrin street view, so just open window can see lights of Thamrin and Malls. Room is rather small and old fashioned of TV.

Minor issue, window not quite sound proof since I cam still hear vehicle from my room. Hopefully this will be fix soon. Due to pandemic breakfast delivered to my room, but hoping it will be treated as buffet no limitation, since I always order room woth breakfast and enjoy large meal in the morning

Staying here with my bestie, the location is very strategic. The foods and cleanliness are good. And still can't get rid of how nice and polite the front office staffs. We will get back soonest for sure. And, Pullman always win my heart indeed.

It is rather an old hotel but nicely refurbished. The service is good and friendly, food is good too. The location near Plaza Indonesia is excellent for shopping.All commodities are nearby. The gym room and jacuzzi needs a visit

Since my first visited Jakarta 6 years ago, Pullman had been my preferred hotel because of its location and high standards. I was not even an Accor member back then, but now I am a Gold member. Here are the areas that felt below my expectations: 1. Booked car transfer from them and driver failed to show up, causing great distress. 2. Rooms in so-so conditions, was not modern or up to date. I've addressed all the issues to the team, which they did apologise. 3. My friend visited me with her car, upon leaving, computer system failed to register her car and insisted she had to pay for parking. Called operator (2 am) and nobody picked up the call, I had to go down to front desk to sort out problem in my sleep clothes. Naturally, they got an earful form me for all these non sense. That really was the last straw that broke the camel's back. Basically, Pullman suffers from, what my local friend says, typical Indonesian attitude problem, "If it's not my problem why should I care?". They always smiled and pretend to listen to you, but at the end nothing is done, probably amused by my frustration. So, I have had enough, I shall move on to another Accor hotel, or another chain. Fortunately, they are so many good choices around. I love Jakarta, but sorry, not Pullman anymore.

Book 3 rooms in this hotels when a promotion (include Breakfast) and has been paid. 1 Day before I was called by Accor that they can't allowed the promotion for 3 rooms but maximum 2 rooms. So we need to pay different rate for 1 room (not include Breakfast) which is more expensive. Rooms is standard, quiet small. We also book 1 apartment room type but coffeemaker can't work properly and on the kitchen side there's a leak which make the stove full of water. The good things is location and Breakfast.

Impeccable service as always, staff are friendly and the facilities are top notch, the room is so comfortable and I always get a good night's sleep every time I stay. The room service menu is fantastic.

This never happened at any hotel I stayed before that the I received a very warm welcome from Pulman Jakarta the greeting written is very warm pair of dogs made from towel, pictured attached on bedside panel, is really very surprising. Also welcome fruit, and greeting call totally made my stayed is very welcoming and different. Thank you, definately will come to stay on other occassion. warmest regards, Hendry Juparky and fam

Picked this hotel for its brand reputation and the location, very pleased with my stay. Impressive lobby and some nice restaurants and bars. Staff is very professional and friendly. Rooms are indeed small, but not too small I would say. I was pretty annoyed to scan everything all the time to enter the hotel, but that seems to be everywhere in Jakarta.

Pullman Jakarta is really accessible and serve the best breakfast around the area. The price of the hotel is very affordable for corporate travel. Its one of my favorite hotel to stay in Jakarta. I totally enjoy my stay in Pullman. Not to forget to mention the service staff in the hotel are all well trained and friendly.

Brunch is Perfect! Got upgrade at Apartment... room is bigger, nice and clean! Kids-club was enjoyable for the kids...(need more attaction) Location is near the shopping mall. Easy to to have mid night sale.

Very convenient to the nearby shopping centers and food store and restaurant. The MRT station just in front of the hotel. The traffic light control is there to help you cross over to the shopping center and need not to go for a big round.

Overall was very good, but the only thing was I had to pay for a broken tumbler. And it was not cheap, US$18 for 1 piece. I am ok to pay if this tumbler was for use in the mini bar but not when it was one that was used in the toilet. Why put such an expensive item in the toilet and why used such a shape. It does not make sense.

It's my first time to visit Jakarta and my first impression was it does look and feel like Manila, my home town. Staying at Pullman made it extra special as I was treated to world class facilities and service. The staff was very helpful and warm despite of the strict security. I didnt feel discomfort my whole stay. The location is convenient to malls, trains, buses, and other forms of transportation. My breakfast was also delicious and the spread is perfect. Overall I never felt I left home except for the language barrier other than that Ill definitely go back and recommend Pullman!