Fairmont Jakarta bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 2.731 ulasan

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Deskripsi

Keistimewaan hotel

  • A selection of 10 distinctive restaurants, lounges and bars

  • Underground passage linking the hotel to Plaza Senayan and Sentral Senayan office towers

  • Sky Suites offering the convenience of home within a 5-star setting, ideal for extended stays.

  • Parking garage and rooftop helipad for maximum convenience

Akomodasi kami

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Lokasi hotel

Fairmont Jakarta

Jl Asia Afrika No8
10270 JAKARTA
Indonesia

GPS:-6.221751, 106.798688

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  2.731 ulasan

Peringkat TripAdvisor  5.0/5  4.114 ulasan

Sertifikat keunggulan 2024

Five Star Feels Like Two Star Hotel

Catatan Tripadvisor 1.0/5

Nerissa A Ulasan TripAdvisor tersertifikasi

I booked fairmont for an office event yesterday. We agreed to allocate rooms to guests at 2pm, but in actual fairmont hand out all the keys almost at 9pm! Many of our guests are from out of town so they are annoyed because they have to wait a long time. I asked to the staff the reason and they said it was because they overbooked! how come a famous hotel like fairmont didn’t have a right system to manage their hotel’s booking? I have to stand at the receptionist to make sure they work properly for almost 2 hours. other than overbooked, they took soooo much time bcs they only have 1 computer to operate and distribute the room which the computer is soooo slow please laaah five star hotel upgrade your computer and equipment?! only 1 computer with slow ram, only 1 card reader for NFC for almost 190 rooms distribution!!!! please consider if you want to book for a big event here

menginap yang menyenangkan

Catatan tamu Avis 4.5/5

Erni Keluarga - Ulasan terverifikasi ALL

sangat menyenangkan menginap di Farmont, lokasi strategis, staf ramah, ruangan bersih

Mewah

Catatan tamu Avis 5.0/5

Coco Bisnis - Ulasan terverifikasi ALL

Pengalaman mewah dengan rate 2.1jt dan berada di pusat kota. Kamar luas, bersih, nyaman, serta dengan layanan breakfast yg lengkap.

a very great & seamless stay but turned out a disaster

Catatan Tripadvisor 1.0/5

jessicasG8828DE Ulasan TripAdvisor tersertifikasi

my stay (1 paid stay and 1 stayplus) was very smooth and seamless from Check in (assisted by Pak Diki), breakfast was with great selection of food, good room upgrade to a Suite (with kitchen), and all staffs were very friendly. upon checkout, i received my Status Night very briefly (which is good). however, i waited for my second Status night (on Stayplus) which never came. So i called the hotel and query about this since i have already added additional paying night to it. The operator (named Dwi Lestari) tried to explain information that does not really meet the definition of Stayplus on T&C. so, i replied that i would like to talk & discuss further with the Loyalty manager since i believe the Loyalty Manager will understand this better rather than Ms Dwi lestari. i further explained that i will wait for the Loyalty Manager explanation since this is not my first time using Stayplus and Ms Dwi Lestari replied me (in a very rude way) that this is also not Fairmont Jakarta's first time handling Stayplus so she is sure she is right. do you understand that this is a rude way of replying to a member? Dwi Lestari is not aware that i am Platinum member. Is this the normal standard of Fairmont Jakarta staff of replying to customer? my stay was very great and seamless but Ms Dwi Lestari ruined everything. Ms Dwi Lestari did not apologize for what she said and she feels it is fine (by her tone of saying by emphasizing that this is not Fairmont Jakarta first time handling Stayplus). In conclusion, dont stay at Fairmont jakarta. many other Accor hotels in Jakarta which can provide great services and great staffs too.

Best business hotel in Jakarta

Catatan Tripadvisor 5.0/5

thomasvietnam136 Bisnis - Ulasan TripAdvisor tersertifikasi

Best business hotel in Jakarta. Always feel like being at home coming back to Fairmont Jakarta. Service and hospitality is amazing, special thanks to Evelyn from Golden lounge who is bringing special care and attention! Last but not least food is great!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 859 ulasan 9.5/10 Lokasi
  • 1.784 ulasan 9.1/10 Kamar
  • 4.844 ulasan 9.5/10 Pelayanan
  • 20 ulasan 7.7/10 Internet
  • 2.343 ulasan 9.6/10 Makanan
  • 1.166 ulasan 9.7/10 Suasana
  • 1.062 ulasan 9.4/10 Fasilitas
  • 868 ulasan 9.6/10 Sarapan

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