Hotel de la Coupole Sapa - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 1,813 reviews

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Hotel de la Coupole Sapa - MGallery Collection - Image 4

Description

Hotel extras

  • The only 5-star international hotel in Sapa

  • Direct access to Fansipan cable car station

  • Shopping mall located on the 2nd & 3rd floor of building

  • Unique selection of bars and restaurants

  • 249 uniquely decorated rooms with authentic experience

Our accommodation(s)

Book this hotel
Room 1

This characterful, Indochine-inspired Sapa hotel room features a private balcony. Set on the 5th or 6th floor with two single beds – an easy fit for friends or family sharing, up to three guests.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 33 m² / 355 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
  • Most of the accommodation: Balcony

This couture-inspired hotel room with a balcony in Sapa is a spacious, refined base for conference or wedding guests alike. Unwind with modern comforts including a 43-inch LCD TV, mini bar and rain shower.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

With twin beds and the option of an extra adult or child bed, this Sapa hotel room is an elegant retreat for business, leisure or family stays. Enjoy a restorative drink on the balcony, and rejuvenate in the stylish bathroom with a rain shower.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

A sanctuary for a couple's escape or solo pause, these king rooms in our Sapa luxury hotel feature striking jade-green walls echoing the hills and valleys outside. An open-plan marble bathroom pairs a soaking bathtub with a walk-in rainfall shower.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

These spacious Sapa hotel rooms on the 8th and 9th floors are ideal for families up to 4, with twin beds and the option to add extra beds or a crib. In warm mustard tones with a walk-in shower, plus a balcony.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Suite

EXECUTIVE SUITE , 1 King Size Bed

Deep rose-wine hues wrap this expansive king suite in our Sapa hotel, and an oversized tub sits beneath large windows. Rainfall and walk-in showers complete the bathroom.

  • Most of the accommodation:

    Balcony or Corner Room

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Suite

PRESIDENTIAL SUITE , 1 King Size Bed

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Hotel location

Hotel de la Coupole Sapa - MGallery Collection

1, Hoang Lien Street, Sapa District, Lao Cai Province
33000 SAPA
Vietnam

GPS:22.334686, 103.840433

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 249 rooms
  • 2 rooms for people with reduced mobility
  • 36 connecting rooms
  • 249 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • French
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Room service

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years

Well-being

Le Grand Bassin

  • Covered
  • On site

Athleticum

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking

Accessibility

  • Elevators

A French style bakery featuring master crafted Marou chocolates, freshest bakeries, pastries, and macarons perfectly blended with Cacao's signature hot chocolate drink.

A rooftop bar and lounge featuring a combination of wine, cocktails and tapas. With an external fireplace for guests to enjoy the mountain range, Absinthe is where effortless luxury and natural surrounding meet to create a unique sense of place.

Savour a breakfast buffet in Sapa with Continental and American options, plus signature pastries where French artistry meets homegrown spices. Or immerse yourself in traditional local options like the famed Bac Ha noodles with their distinctive pink hue.

Le Grand Bassin must be seen to be believed. With emerald green marble columns, bronze statues and pink chandeliers over the vast swimming pool, Le Grand Bassin on 7th floor provides the ultimate indulgent swimming experience.

Our fitness centre, Athleticum, is equipped with everything you will need to continue your fitness regime while away from home. The French haute couture theme continues here, with a stiking deep blue décor and refined period features.

Nuages Spa is located on the 7th floor and offers guests a range of treatments and services that blend the finest products and techniques with Traditional Red Dao wisdom.

Our Sapa luxury hotel wedding venues range from an Art Deco-inspired ballroom for grand celebrations to an atmospheric courtyard for intimate gatherings. Our planners manage every detail, with on-site dining, wellness and accommodation for your guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,813 reviews

Customer review rating 3.5/5

James A. F. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Raymond O. B. Couples - Confirmed reviews ALL

Dear Mr. Raymond, Thank you for sharing your review. We are delighted that your stay lived up to your expectations and that our team made you feel genuinely valued from arrival to departure. It is especially rewarding to know that the warm welcome and flexibility with your check-in and check-out helped make your experience even more enjoyable. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back to Sa Pa for another memorable stay. Warm regards,

Customer review rating 4.5/5

Lorenzo X. L. S. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Carlos G. Couples - Confirmed reviews ALL

Dear Ms. Carlos, Thank you for such a wonderful review. It is truly rewarding to know that your stay has become one of your most memorable hotel experiences. We are delighted that you enjoyed the distinctive retro elegance of our interiors, the warm welcome from our team, our dining experiences and the convenient access to Fansipan. It is especially lovely to hear that our pool was the perfect place for you to unwind after your mountain adventure. Your kind words mean a great deal to us, and we sincerely hope to welcome you back to Sa Pa one day for another unforgettable stay. Warm regards,

Customer review rating 5.0/5

Angelo M. Families - Confirmed reviews ALL

Dear Mr. Angelo, Thank you for your feedback. We’re delighted that you enjoyed your stay with us and appreciated the beauty of our hotel, our central location and the warm service from our team. It’s always rewarding to know that our efforts helped make a guest’s stay special. We look forward to welcoming you back to Sa Pa for another wonderful experience. Warm regards,

Customer review rating 5.0/5

Raymond O. B. Couples - Confirmed reviews ALL

Everything moment was perfect we arrived early was welcomed and then allowed into our room 1 hrs early check out was the same we were treated like we really mattered

Dear Mr. Raymond, Thank you for sharing your review. We are delighted that your stay lived up to your expectations and that our team made you feel genuinely valued from arrival to departure. It is especially rewarding to know that the warm welcome and flexibility with your check-in and check-out helped make your experience even more enjoyable. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back to Sa Pa for another memorable stay. Warm regards,

Customer review rating 4.5/5

Lorenzo X. L. S. Couples - Confirmed reviews ALL

Amazing service from start to finish. From our luggage being handled as we checked in, to the front desk making our check-in smooth, to the thoughtful decorations celebrating our anniversary, to the room service, and finally to the easy check-out process. Will recommend this hotel to others!!

Customer review rating 5.0/5

Carlos G. Couples - Confirmed reviews ALL

This will forever be one of my most memorable hotel visits ever. From arriving at the door to be greeted and assisted with luggage to the most opulent rooms and outstanding food and drink areas, it delivered on every level. The location is incredible and gives direct access to the fransipan mountain transport. We had the most amazing stay. After the exertion of climbing to the very top the perfect place to unwind and relax is the hotel pool, the like of which I have never seen before and probably never will! I hope i will make it back there one day!

Dear Ms. Carlos, Thank you for such a wonderful review. It is truly rewarding to know that your stay has become one of your most memorable hotel experiences. We are delighted that you enjoyed the distinctive retro elegance of our interiors, the warm welcome from our team, our dining experiences and the convenient access to Fansipan. It is especially lovely to hear that our pool was the perfect place for you to unwind after your mountain adventure. Your kind words mean a great deal to us, and we sincerely hope to welcome you back to Sa Pa one day for another unforgettable stay. Warm regards,

Customer review rating 5.0/5

Angelo M. Families - Confirmed reviews ALL

Really a beautiful hotel with absolutely amazing customer services.

Dear Mr. Angelo, Thank you for your feedback. We’re delighted that you enjoyed your stay with us and appreciated the beauty of our hotel, our central location and the warm service from our team. It’s always rewarding to know that our efforts helped make a guest’s stay special. We look forward to welcoming you back to Sa Pa for another wonderful experience. Warm regards,

Customer review rating 0.5/5

Kevin W. Couples - Confirmed reviews ALL

I’ve already emailed your global team about the response when requesting a corner room so I won’t waste my time repeating that. Our first morning we went to breakfast at 7.30am and then used our WOW pass to be guided by your staff to the funicular at around 8.30am. We returned around 2.30pm to discover our room had not been cleaned. We had to call to ask for it to be cleaned and went to the pool area to wait. This is appalling. We returned and while the bed was loosely made, not tucked in, the empty trash we left neatly remained in the room. On our third and final morning at breakfast a staff member shouted at my wife after trying to order two coffees. My wife felt humiliated and did not want to cause a scene. We swiftly left. I understand staff are under a lot of pressure but we are not rude or demanding, we love hospitality and the selflessness of the staff usually but you’ve disappointed us and our first experience with Accor puts us off ever returning to a venue owned or run by Accor. I don’t understand beyond the location & design of the hotel, how you’ve managed to secure a Michelin key, and whoever is running the venue needs reviewing against what they’re asking their staff to do because there’s only one trolley and two cleaners working all day and night trying to get around rooms and you missed ours for over 6 hours in full knowledge we were out of the hotel, and your restaurant staff snapped.

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you and your wife encountered, from the delay in servicing your room to the unacceptable interaction at breakfast. We deeply regret that these incidents fell short of the warm, thoughtful hospitality you rightfully expected, and especially that your wife was made to feel humiliated. This is certainly not the experience we wish to create for our guests. Please accept our sincere apologies for letting you down. Your feedback is taken seriously and will be shared with the relevant teams for review and improvement. Warm regards,

Customer review rating 4.5/5

Jayne L. K. C. Families - Confirmed reviews ALL

There are sone hassles such as always issues us with 2 towels, given that we have added another pack in the room with additional charges. No extra efforts for the night shift receptionist who notices that guest asking for early checking due to early arrival from Hanoi via the sleeper bus. The staff should have took down the number and contact the guest when the room is available for check in, not waited until 2pm official check-in time and trying to check physically at the counter if the room is ready.

Customer review rating 4.5/5

Khalid A. Couples - Confirmed reviews ALL

Great location in city center with all attractions close by. Great tam and staff.

Customer review rating 5.0/5

Kate P. Solo - Confirmed reviews ALL

Had a great experience overall! The hotel has lovely rooms and a beautiful building. The breakfast buffet offered a great selection of dishes, and the staff were friendly and helpful throughout my stay. I also enjoyed exploring the different areas of the property. Overall, a wonderful experience and a place I would gladly recommend!

Dear Ms. Kate, Thank you for sharing your wonderful feedback. We are delighted that you enjoyed our beautifully designed rooms, distinctive architecture, and extensive breakfast buffet. It is also lovely to hear that our friendly and helpful team made your stay even more enjoyable and that you had fun exploring the different spaces throughout the hotel. Your kind recommendation means a great deal to us and encourages our team to continue creating memorable experiences for our guests. We look forward to welcoming you back to Hotel de la Coupole – MGallery for another delightful stay in Sa Pa. Warm regards,

Customer review rating 5.0/5

Eric S. Solo - Confirmed reviews ALL

I stayed here to celebrate my birthday while vacationing in Vietnam, and I’m glad I made the decision to stay here. The rooms are incredible works of art that are also extremely well maintained. The staff here made me feel welcome every moment of my stay, willing to provide assistance whenever possible. I would absolutely recommend a stay here for any friends and family who are visiting SaPa.

Dear Mr. Eric, Thank you for choosing Hotel de la Coupole – MGallery to celebrate your birthday during your visit to Vietnam. We are delighted that you had such a memorable stay and appreciated the artistic design and impeccable condition of our rooms. It is especially rewarding to know that our team made you feel welcome throughout your visit. Your kind words and recommendation to your friends and family mean a great deal to us. We hope your birthday celebration was truly special and look forward to welcoming you back to Sa Pa for many more wonderful moments. Warm regards,

Customer review rating 5.0/5

Ian M. Couples - Confirmed reviews ALL

The facilities were amazing. Room the same. Rooftop bar great for a drink. One of the best hotels I have stayed.

Dear Mr. Ian, Thank you for staying with us at Hotel de la Coupole - MGallery Collection and for taking the time to share your lovely review. We are truly pleased to hear that your experience exceeded expectations and that you found our hotel to be both beautiful and comfortable. With its distinctive design by Bill Bensley, Hotel de la Coupole offers a unique journey through the elegance of French Indochine and the vibrant traditions of Sapa’s hill tribes. We are delighted that this atmosphere helped make your visit special. We would be honored to welcome you back again and create even more memorable moments for you in the future. Warm regards,

Customer review rating 5.0/5

Renevil N. Families - Confirmed reviews ALL

the location was close to everywhere we wanted to visit and the staff provided exceptional service

Dear Ms. Renevil, Thank you for sharing your feedback with us. We are delighted that you appreciated our convenient location and the exceptional service provided by our team. We also appreciate your feedback regarding corporate account discounts. Your comments are valuable to us, and we will share them with the relevant team for consideration as we continue to enhance the benefits and experiences offered to our guests. We look forward to welcoming you back to Hotel de la Coupole – MGallery for another enjoyable stay in Sa Pa. Warm regards,

Customer review rating 4.5/5

Shobana K. B. Families - Confirmed reviews ALL

We travelled to Sapa as a family of 4 and stayed in the Hotel de la Coupole Sapa. The rooms were comfortable and cosy. The hotel was nicely located close to many attractions of Sapa ..

Customer review rating 3.5/5

Violetta P. Families - Confirmed reviews ALL

The pool needs cleaning, mould and debris in water, my bathroom needed a deep clean also, for a 5 star this is poor

Dear Valued Guest, Thank you for sharing your feedback. We are pleased that you enjoyed our comfortable beds and breakfast, and we sincerely apologize for the cleanliness concerns you encountered in the pool and bathroom. Please be assured that your comments have been shared with our relevant teams for review and follow-up, as cleanliness and the quality of our facilities are essential to the experience we strive to deliver. We truly regret that we fell short of your expectations and appreciate you bringing these matters to our attention. Warm regards,

Customer review rating 5.0/5

Sydney S. Couples - Confirmed reviews ALL

2 night 3 day stay in Sapa, was the perfect hotel for a first timer.

Dear Ms. Sydney, Thank you for choosing Hotel de la Coupole – MGallery for your first visit to Sa Pa. We are delighted that our convenient location, excellent facilities, and prompt service helped make your two-night stay a memorable experience for you and your partner. It is our pleasure to be part of your journey as you discover Sa Pa, and we hope your time here has left you with many wonderful memories. We look forward to welcoming you both back for another special getaway. Warm regards,

Customer review rating 5.0/5

Brian D. G. R. Couples - Confirmed reviews ALL

The most interesting hotel we have ever stayed in.

Dear Mr. Brian, Thank you for choosing Hotel de la Coupole - MGallery Collection for your stay in Sapa. We are truly grateful for your generous feedback and are delighted to know that your experience with us was such a positive one. Designed by the renowned Bill Bensley, the hotel is a distinctive celebration of haute couture elegance intertwined with the vibrant artistry of the local hill tribes, inspired by the romance of the French Indochine era. We hope your time with us was filled with memorable moments, and it would be our sincere pleasure to welcome you back for another exceptional stay in the future. Warmest regards,

Customer review rating 4.0/5

Ameya C. Couples - Confirmed reviews ALL

The property is very good. The location is at the centre. However the noise from the crowd kept disturbing intermittently during the daytime. I was told during the checkin that the room with internal gallery with the mountains will be allocated but I was not assigned as promised. A bit of disappointment! The staff is super helpful.

Dear Valued Guest, Thank you for sharing your feedback and for your kind words about our team. We are pleased that you appreciated our central location and the helpfulness of our Heartists. However, we sincerely apologize for the intermittent daytime noise and the disappointment regarding the room view you were expecting following our conversation at check-in. We understand how important it is for expectations to be clearly communicated and met, and we regret that this aspect of your stay did not go as anticipated. Your feedback is valuable to us as we continue to improve our communication and guest experience. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay. Warm regards, Hotel Management Team

Customer review rating 4.0/5

Mona B. Friends - Confirmed reviews ALL

We were surprised on how luxurious the hotel is. The reception, the room, the bar, the restaurant and the pool, cannot fault it, we were in awe as soon as we walked in the hotel. Highly recommended.

Customer review rating 5.0/5

Violeta C. Solo - Confirmed reviews ALL

Stunning hotel and amazing service

Dear Ms. Violeta, Thank you for your wonderful review and for choosing Hotel de la Coupole - MGallery Collection as your home in Sapa. We are truly delighted to know that your stay was such a memorable one and that you enjoyed both the beauty of the property and the hospitality of our team. Designed by the renowned Bill Bensley, the hotel reflects a unique fusion of haute couture glamour and the rich cultural heritage of the northern hill tribes, all inspired by the charm of the French Indochine period. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back for another unforgettable stay. Warm regards,

Customer review rating 4.0/5

Raiyan F. Friends - Confirmed reviews ALL

The location is top notch, and so is the property. The staff was very helpful. The only two problems I faced that despite being an Accor Gold member, I didn't get an early checkin nor a late checkout. Also, there were no halal food options which I feel like would've helped make the property a bit more inclusive. While I'd definitely visit again, wanted to point these things out

Dear Valued Guest, Thank you for sharing your thoughtful feedback and for your kind words about our property, central location, and helpful team. We truly appreciate your loyalty to ALL Accor. We sincerely apologize that we were unable to accommodate your early check-in and late check-out requests on this occasion. These arrangements are subject to availability, and we regret any inconvenience this may have caused. We also appreciate your suggestion regarding halal food options and recognize the importance of catering to the diverse dietary needs of our guests. Thank you for bringing these points to our attention. We are delighted to know that you would consider visiting us again and look forward to welcoming you back to Hôtel de la Coupole – MGallery Collection for an even more enjoyable stay. Warm regards, Hotel Management Team

Other web-users rate our hotel

  • 1,240 reviews 9.6/10 Location
  • 1,579 reviews 8.5/10 Room
  • 2,596 reviews 9.1/10 Service
  • 11 reviews 4/10 WiFi
  • 1,472 reviews 9.7/10 Vibe
  • 1,198 reviews 9.2/10 Amenities
  • 843 reviews 9.2/10 Breakfast
  • 713 reviews 9.3/10 Pool

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Garrya Mu Cang Chai 5 stars

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