Fairmont Makati 5 étoiles

Note Avis clients (Note ALL) 4.6/5 3 424 avis

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Description

Les plus de l'hôtel

  • Exclusive San Lorenzo address, in the heart of Makati’s shopping district

  • Across the street from Greenbelt Park and a short walk to Ayala Museum

  • Willow Stream Spa and extensive fitness facilities

  • Stylish rooftop swimming pool with bar area

Nos hébergements

Localisation de l'hôtel

Fairmont Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
Philippines

GPS:14.5513, 121.0231

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  3 424 avis

Note TripAdvisor  4.5/5  2 787 avis

Certificat d'excellence 2023

Service irréprochable et très professionnel

Note Avis clients 5.0/5

Claude En couple - Avis confirmés ALL

Nous avons séjourné deux jours dans cet hôtel au cœur du quartier très vivant de MAKATI avant de prendre notre vol retour. Sa localisation est donc parfaite. Le personnel est d’une gentillesse extraordinaire et a toujours fait preuve d’un grand professionnalisme. Les chambres sont très propres, bien décorées et très confortables. Nous recommandons fortement cet établissement pour tous les voyageurs posant leurs valises dans la capitale des Philippines. Bravo à toute l’équipe et à sa direction.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Fairmont Makati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Santiago Guest Relations Specialist

Très bon service

Note Avis clients 4.5/5

Rachel En famille - Avis confirmés ALL

Votre hôtel et le service est top.

Dear Ms. H., Thank you for taking the time to share your feedback about your recent stay at Fairmont Makati. We are delighted to hear that you enjoyed our hotel and found our service to be top-notch. Your kind words are greatly appreciated and will be shared with our team. We strive to provide exceptional service to all our guests, and it is always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back to Fairmont Makati in the future. Sincerely, Levylyn Manahan Guest Experience Manager

Tout est parfait

Note Avis clients 5.0/5

Olivier B. En couple - Avis confirmés ALL

Les chambres sont spacieuses, la literie est parfaite. La salle de bain est bien équipée. Le petit déjeuner est copieux et varié. Niveau bien être la salle de sport et le spa sont complets et permettent de se détendre.

Dear Mr. B., Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful experience during your stay at Fairmont Makati. It is great to know that you found our rooms spacious and comfortable, with well-equipped bathrooms. We are also pleased that you enjoyed our hearty and diverse breakfast options. Moreover, we are glad to hear that our fitness center and spa provided you with a complete and relaxing experience. We appreciate your kind words and hope to welcome you back soon for another exceptional stay. Sincerely, Levylyn Manahan Guest Experience Manager

Superbe hotel

Note TripAdvisor 5.0/5

bbtfrance En couple - Avis TripAdvisor

Chambre spacieuse et bien équipée, pareil pour la salle de bain. Le petit déjeuner est copieux et varié. L'accès au Gold Lounge est une merveille avec boissons et canapés à volonté. La salle de sport, la piscine et le spa sont très agréables.

Bien situé mais manque de charme

Note Avis clients 3.5/5

Chris Professionnel - Avis confirmés ALL

Bien situé. J’ai été surclassé dans une grande chambre avec vue agréable Service correct Manque de charme et d’attention. Petit déjeuner dans une salle pas très agréable. Assez bruyant et qualité de la nourriture moyenne Rom service pour un plat de pâte vraiment pas très bon

Dear Mr. R., We very much appreciate your comments regarding your stay at the Fairmont Makati. Your insights are incredibly valuable as we continuously strive to enhance the experiences of our esteemed guests. We are thrilled that you found our location convenient and that the upgrade to a larger room with a pleasant view contributed positively to your stay. However, it is with regret that we acknowledge your comments regarding the perceived lack of charm and attention during your visit. We apologize for any inconvenience caused by the ambiance of the breakfast area and the disturbances you encountered. Your feedback concerning the level of attention to you as a Platinum member and the quality of our room service dish has been noted, and we are committed to ensuring that every guest, especially our loyal patrons, feels appreciated and valued. Furthermore, we have shared your comments regarding the overall food quality and room temperature control with our respective teams. Rest assured; we will take the necessary steps to address these concerns promptly to avoid future occurrence. Mr. R., your satisfaction is paramount to us, and we sincerely hope to have the opportunity to regain your trust. Should your future plans bring you back to our area, please feel free to reach out to us anytime. It would be our pleasure to oversee your stay arrangements personally to ensure a truly exceptional experience. Thank you again for choosing Fairmont Makati. We look forward to serving you again in the near future. Sincerely, Levy Manahan Guest Experience Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 857 avis 9.6/10 Site
  • 1 298 avis 8.2/10 Chambre
  • 2 156 avis 9.3/10 Service
  • 34 avis 6.7/10 Internet
  • 530 avis 8.5/10 Petit déjeuner
  • 500 avis 7.8/10 Propreté
  • 141 avis 9.3/10 Espace bien-être

Dispensé par Trustyou

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