رافلز سنغافورة (إعادة الافتتاح أغسطس 2019) 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.8/5 4,734 أراء

فندق ALLSAFE معتمد

رسالة المعلومات

رافلز سنغافورة (إعادة الافتتاح أغسطس 2019)
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+ 19 الخدمات

خدمات الفندق الإضافية

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, h istorically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles B utler service

  • Nine new restaurants and bars with celebrity c hef concepts

موقع الفندق

رافلز سنغافورة (إعادة الافتتاح أغسطس 2019)

1 Beach Road
189673 رافلز شنجن
سنغافورة

الفاكس: (+65)63397650

تسجيل الوصول من 15h00

تسجيل المغادرة حتى 12h00

  • بالطائرة

    SINGAPORE CHANGI INTL APT عند 18كم / 11.18 ميل

نظام تحديد المواقع العالمي (GPS):1.294, 103.855

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

الخلاصة
  • مسبح
  • موقف
  • مطعم
  • مكيف
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات

الإقامات المتوفرة لدينا

ينقسم كل جناح من الأجنحة النموذجية إلى أربع غرف: غرفة طعام وجلوس تؤدي إلى غرفة نوم ثم إلى غرفة تغيير الملابس وحمام. يدخل ضوء الشمس الطبيعي عبر نوافذ الشرفة. ويمكن فتح كل النوافذ ليدخل الهواء النقي إلى الغرفة.

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 4

  • أقصى حجم: 483 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 300 أشخاص

  • قدرة الاستيعاب القصوى للمأدبة: 30 أشخاص

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رافلز سنغافورة (إعادة الافتتاح أغسطس 2019)‎

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL 4.8/5

4,734 أراء

تقييم TripAdvisor 4.5/5

5,130 أراء

2021 شهادة الامتياز من موقع TripAdvisor
2021 شهادة تميّز

Beyond what i've expected

ملاحظة Tripadvisor 5.0/5

wilometravels 07/04/2021 تقييم TripAdvisor المعتمد

The hotel didn't inspire confidence at first, given the replies before payment. Wrong dates given in emails, slow replies. After payment, it was as though another team took over completely, and replies were speedy. Replies after the stay seem to have slowed down. This was the only inconsistent thing about Raffles, which makes me feel like quality service is only for the people who have paid up for their trip. That being said, I still found my experience with Raffles pleasant. I arrived at Raffles and a photo was taken for us at the grand lobby. I expected to be sold the photo, but it was printed for us and left in the suite's table during the turn down service. The service staff also escorted me and my guests to the suite, which they felt was a personal touch as well. Staff also knew us by names, which was pretty amazing. What made the experience for me was the butler service. I've never seen such a quick response to my requests at other hotels under Accor. I made requests for - Breakfast outside my room (delivered under 30 minutes, they need to setup the entire set menu) - Extra bathrobes (delivered in 10-15 minutes) - Inclusion of my family members on the history tour - Ice Bucket (delivered in 10-15 minutes) - Wine Bucket with Ice (delivered in 10-15 minutes) and there wasn't a time where i ever doubted if they would deliver. I was upgraded to the Personality Suite (booked Palm Court Suite) and really appreciated it. The Personality Suite was in a more secluded area, so it was good for us. The history tour was amazing too ! They helped us to take photos so we did not have to worry about it. Lastly, I wished that it was clearer to Accorplus members on their privileges. Raffles is under Accor, but i was not sure if having Accor status (Gold) made my experience any more rewarding. They do their best for everyone, which is a good thing in itself, but i might be tempted to book over 3rd party sites over Accor, if the privileges are not made clear.

Perfect Staycation

ملاحظة Tripadvisor 5.0/5

anggastef 07/04/2021 تقييم TripAdvisor المعتمد

Although we made a very last-minute booking, the hotel managed to get the room ready for about an hour. Our butler, Sue Xian was excellent. The staff were very welcoming and efficient housekeeping service. Check-in and check-out process was very smooth. Despite being in the city, our room was quiet. kids love to stay here.

The Best Hotel Ever

ملاحظة Tripadvisor 5.0/5

AndrewFromAustralia Couples - 23/05/2017 تقييم TripAdvisor المعتمد

This is without doubt the best service I have ever experienced anywhere! I'll be back whenever I'm in Singapore. The hotel is under renovation now but, it makes little difference unless, your Raffles experience is dependant on the Long Bar experience. It's still that Raffles Tradition & Service. An experience like Raffles is Pricy but, the Raffles quality is worth every penny. The Suites are not spectacularly flashy, they are spectacularly classy! Excellent Stay at an exceptional Hotel with incredible staff. Thanks Raffles.

Dear AndrewFromAustralia, Thank you for taking the time to share your experience here with us. At Raffles, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Raffles colleagues. Indeed, I am pleased to share that we have commenced on our careful and sensitive restoration programme which will be carried out in three phases. Phase One began on 13th February 2017 and areas that are now closed for restoration includes the Long Bar, Long Bar Steakhouse, Raffles Courtyard, Ah Teng's Bakery, the retail arcade and banqueting facilities. The Singapore Sling will still continue to be served at the hotel’s Bar & Billiard Room. The other areas of the property operate as normal. Phase Two will commence in the middle of August 2017 which will involve restoration works on some of the hotel suites. Phase Three will start end of 2017 where the hotel will be fully closed. A grand reopening is planned for middle of 2018. The restoration of Raffles Singapore is designed to ensure that we retain what is so special about Raffles – the ambiance, the service, the charm and the heritage of the hotel. It is also designed for Raffles Singapore to stay relevant and distinctive by moving with the times and with its guests and adapting to the changing needs of the well-travelled and Singapore’s community. We look forward to welcoming you back with us soon! Yours sincerely, Simon Hirst General Manager Raffles Singapore

Absolutely perfect

ملاحظة Tripadvisor 5.0/5

sewingladyCotswolds Couples - 16/04/2017 تقييم TripAdvisor المعتمد

We visited Raffles as the culmination of our ruby wedding celebrations. Every aspect of the care we received was top class, from the huge airy room, the excellent meals we enjoyed to the superb attention each member of staff gave us, always remembering our names and the details of our drinks, food etc. From our first Singapore Sling with Kim , Vanessa at breakfast to the lovely French sommelier and Reuben at dinner, our stay was perfect. Thank you all so much.

Dear sewingladyCotswolds, Thank you for writing this pleasing review of Raffles Singapore and for choosing to stay here on such a special occasion. I am delighted that you thoroughly enjoyed your experience here and we are honored to be part of your wedding celebrations. We pride ourselves on providing exemplary service and I am happy you were able to experience just that through your interatction with our dedicated colleagues. We hope to be able to welcome you back with us in the future. Yours sincerely, Simon Hirst General Manager Raffles Singapore

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