فندق مركيور Mercure سنغافورة بوجيس 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 4,440 أراء

فندق مركيور Mercure سنغافورة بوجيس - Image 1
فندق مركيور Mercure سنغافورة بوجيس - Image 2
فندق مركيور Mercure سنغافورة بوجيس - Image 3
فندق مركيور Mercure سنغافورة بوجيس - Image 4

الوصف

خدمات الفندق الإضافية

  • يقع في قلب الحي التجاري والفني والثقافي في سنغافورة Singapore

  • قاعة حفلات وقاعات اجتماعات بإضاءة طبيعية مناسبة للأعمال أو المناسبات الاجتماعية أو حفلات زفاف.

  • يقع في موقع مناسب بالقرب من محطات مترو الأنفاق من بوجيس وبنكوولن إلى براس باسا في غضون 5 دقائق

  • بالقرب من مركز مؤتمرات رافلز سيتي وسونتك ومارينا باي ساندز وعلى بُعد 15 دقيقة سيرًا من أوركارد

  • خدمة WIFI مجانية ودخول صالة الألعاب الرياضية على مدار 24 ساعة وسطح علوي وحوض سباحة لا متناهي

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موقع الفندق

فندق مركيور Mercure سنغافورة بوجيس

122 Middle Road
188973 سنغافورة
سنغافورة

نظام تحديد المواقع العالمي (GPS):1.299523, 103.853104

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  4,440 أراء

تقييم TripAdvisor  3.8/5  1,803 أراء

Very Disappointed regarding the Check-in Experience – Mercure Bugis

ملاحظة Tripadvisor 1.0/5

Jihan M تقييم TripAdvisor المعتمد

Dear Management Team, I am writing to formally express my deep disappointment regarding the very unpleasant experience my family and I had during our check-in at Mercure Hotel Bugis on Christmas Day. We had planned to celebrate Christmas at your hotel as a family, and this was our first time staying at Mercure, especially with our son. Unfortunately, the experience was ruined due to the unprofessional handling of our check-in by your staff member, Mr. Kenny Tay. During check-in, Mr. Kenny Tay insisted on seeing a physical NRIC. As residents of Singapore, we are now using the digital NRIC via Singpass, which is an official government application and widely accepted. Despite explaining this, he refused to acknowledge or consider the digital ID, which was very disappointing and unreasonable. What made the situation worse was his response. Instead of offering a solution or providing assistance—such as allowing us to check in first and requesting the physical ID later—he told us to cancel our booking simply because we did not have the physical card at that moment. This is unacceptable. A hotel staff member should be trained to assist guests, not dismiss them. Furthermore, his attitude lacked sincerity, empathy, and professionalism. There was no proper explanation, no effort to resolve the issue, and no apology. His behavior left a very poor impression of Mercure Hotel and completely ruined what was supposed to be a joyful Christmas celebration with our family. In the end, we were forced to cancel our reservation, and we will not be returning to Mercure Hotel if this is the level of service provided to guests. I sincerely hope that management will take this matter seriously, review your check-in procedures, and provide proper customer service training to your staff so that other guests will not experience the same disappointment. Thank you for your attention to this matter.

Highly recommended and great value for money

ملاحظة Tripadvisor 5.0/5

Neil F تقييم TripAdvisor المعتمد

Extremely comfortable bed, probably the best shower I have ever taken and very conveniently located. Staff were kind and professional allowing us a very early check in.

Great service from Mr Ryan from the Bar.

ملاحظة Tripadvisor 5.0/5

Nomad59207949716 تقييم TripAdvisor المعتمد

I brought my friend to have drinks at level one bar. We met Ryan who serve us. He realised that is my friend first time to this hotel and he extended a warm welcome to my friend. Mr Ryan check on us regularly to see if we required any addition service from time to time. My friend is very impress with his excellent service level. My friend did ask me to arrange for another session soon at this same place with some of our former office staff. We will be back soon for more drinks. Thank you Ryan

A great hotel strategically located in the middle of everything any foreigner would need!

ملاحظة Tripadvisor 5.0/5

ALMIRA D تقييم TripAdvisor المعتمد

The location is very strategic. I loved it there! I hope you could give me a great discount should I come there again with my kids. No other place, hostel, or hotel would I choose, only Mercure Bugis. Best differentiating factor is your Asst. Manager, Royston Christopher Wu. He is the best! He is an expert in his field, knows the pulse of every nationality he speaks with. He deserves a promotion.

Dear 305almirad, Thank you for sharing the wonderful review and your loyalty to Mercure Singapore Bugis. We are delighted to know you and your family receive our warm hospitality, and we truly appreciate your kind words about our Assistant Front Office Manager, Royston. We look forward to welcoming you back for another great stay.

Good service

ملاحظة Tripadvisor 5.0/5

Bernard T تقييم TripAdvisor المعتمد

Ryan at the bar has provided us a very good experience and services. Top notch service and I definitely will be back again.

Dear X5459MYbernardt, Thank you for sharing your experience, highlighting Ryan whom made your visit exceptional. We look forward to welcoming you back soon.

بالاشتراك مع TripAdvisor

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