Swissôtel Sydney 5 stars

Customer review rating (ALL Rating) 4.3/5 7,272 reviews

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68 Market Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

Our accommodation(s)

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Hotel location

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

Telephone
Fax +61 2 9238 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ten Stories

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  7,272 reviews

TripAdvisor Rating  4.5/5  3,768 reviews

Perfect location, beautiful hotel & great service

TripAdvisor rating 5.0/5

Seaside210949 TripAdvisor review

Perfect location right in the heart of the city. Beautiful renovated hotel with a lovely lobby bar and level 10 pool. Service was consistently great. Would definitely star again. And would definitely recommend Swissôtel Sydney.

Dear Seaside210949, We are pleased to hear you enjoyed your stay and the location of our hotel. The shops and transport are very close to our hotel making this a very convenient experience for all our guests. Thank you for visiting our newly renovated rooftop pool and our beautiful lobby. On your next visit, be sure to try our latest menu promotion called the 'perfect prawn roll' at our Arches Bar this May. Your feedback is greatly appreciated as well as your recommendation. We look forward to welcoming you again soon. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Central location to all that Sydney offers

TripAdvisor rating 5.0/5

belindam214 Families - TripAdvisor review

This hotel is centrally located to all the good shops and restaurants. A pool with comfortable outdoor seating with a gym nearby. Staff were efficient and friendly. Breakfast buffet is extensive including an egg station. This is my second stay and it didn’t disappoint.

Hi Belindam214, Thank you for choosing to stay with us for the second time. We are thrilled to hear that you enjoyed your stay, our hotel facilities and our amazing staff. Our location based in the heart of the CBD is always a positive, especially when exploring our beautiful Sydney or simply running some 'city' errands. Thank you for visiting our newly renovated rooftop pool and our beautiful lobby. Our Arches bar located on level 8 besides the lobby area is a must visit location with its unique cocktails available. A worthwhile experience to be at after a busy day shopping. We look forward to welcoming you back again and again. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

A perfect weekend get away

Customer review rating 5.0/5

James A. J. Friends - Confirmed reviews ALL

I stayed overnight with my close friend to celebrate her birthday and the hotel spoiled us with a nice cake and wine. The staff from the concierge to the reception and housekeeping provided exceptional service. They really go above and beyond to make our stay very memorable. The hotel is fantastically nice, modern and clean. We will definitely come back and recommend it to our friends and family. Thanks so much Swizzotel Sydney.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Swissôtel Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saloni Prasai Assistant Front Office Manager

Good central location

Customer review rating 3.5/5

Margaret Couples - Confirmed reviews ALL

Handy to transport. Pleased with the large bathroom and the early check in. Unhappy that that there are no face towels provided. Breakfast mediocre, not as good as previous experience. Found the fridge annoying noisy. Could hear cracking noises from that vicinity every few minutes and found it hard to sleep.

Dear Margaret, We very much appreciate your comments regarding your stay at the Swissôtel Sydney. It is always important to receive constructive feedback. We have taken a note of the issues highlighted and have shared it with the relevant Department Heads. Please accept our sincere apologies for the inconvenience caused. Should you need any further clarifications, please feel Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neenu Saxena Guest Experience Manager

Excellent Location

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Welcoming staff. Great team behind your FOH cleaning and tidying who greeted me cheerfully in the mornings. Staff on the bar and serving meals very professional and friendly. Room very clean. Central location right near trams and shopping. Easy walk from train station after catching the train in from airport.

Dear Catherine, We very much appreciate your comments regarding your stay at the Swissôtel Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In relation to your feedback about the rooms, please be advised that we are already in the process of getting the room upgrades including the pillows. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neenu Saxena Guest Experience Manager

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Other web-users rate our hotel

  • 2,888 reviews 9.6/10 Location
  • 3,562 reviews 7.6/10 Room
  • 3,686 reviews 7.4/10 Service
  • 102 reviews 4.6/10 WiFi
  • 1,105 reviews 7.1/10 Cleanliness
  • 896 reviews 6.5/10 Breakfast
  • 552 reviews 5.4/10 Value
  • 415 reviews 7/10 Bar

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