Swissôtel Makkah 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 6.803 görüş

En iyi fiyat
garantisi
Swissôtel Makkah - Image 1
Swissôtel Makkah - Image 2
Swissôtel Makkah - Image 3
Swissôtel Makkah - Image 4
King Abdul Aziz Endowment, Ajyad Street, 0 MAKKAH, Suudi Arabistan

Açıklama

Otel ekstraları

  • Free WiFi

  • limited available parking slots

  • Easy access to Holy Haram

  • Easy access to Abraj mall

  • 24 hours room service

Konaklama olanaklarımız

Otelin konumu

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
0 MAKKAH
Suudi Arabistan

GPS:21.418042, 39.825781

Telefon
Faks +966 12 571 8111

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

AL RUWAD RESTAURANT

Serving an international buffet for the 3 meal periods with famous cuisine from around the world from Mediterranean to Indian, Chinese, South East Asian and Continental cuisines and not forgetting the local Arab cuisine too.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  6.803 görüş

TripAdvisor Derecesi  4.3/5  3.890 görüş

2025 mükemmeliyet sertifikası

Great staff

Tripadvisor puanı 5.0/5

R A TripAdvisor onaylı yorum

Great hotel and staff. Dawood and Majid in concierge were very helpful, genuine and I pray they are promoted. They were attentive and made the stay so much better.

Dear Guest, thank you for taking the time to share your positive feedback. We will make sure to share your feedback with Mr. Dawood and Mr. Majid personally, to keep up the amazing work. We are waiting to serve again soon.

Unhelpful and rude reception staff

Tripadvisor puanı 4.0/5

YasminaJohannesburg TripAdvisor onaylı yorum

We booked 4 rooms for a family months ago. I checked in at 4am as we had a booking for the night of 19/11. My family, my daughter, her husband and 3 children were booked from 20/11. I had specifically requested the agent to request their rooms to be if not next to each other but on the same floor, When I check in, i showed the Reception the hotel voucher and I asked reception to please allocate them rooms on the same floor. When the family arrived, they were allocated one room on 38th floor and one on 25th floor. They have a 16 year old daughter who now was 13 floors away from her parents! I called and spoke to someone called Mina to no avail. We went to reception everyday from check in to request a room to n the same floor. Today we are checking out and not one person ever came back to us. This is my 3rd stay at Swisshotel and have always enjoyed the service and hotel as the majority of staff are excellent. From the waiters to the security we have had excellent service. I can’t say the same about the Reception staff. They are rude and extremely unhelpful. I do understand that the hotel was exceptionally busy but the level of service from them was very very poor! Each time I have stayed here I have had a problem with the reception staff and their attitude has not changed. Given how busy the hotel was it was extremely inconvenient having children on a different floor to their parents.

Dear Yasmina, may Allah accept your good deeds. Thank you for sharing your experience with us. Please note that your opinion about staff and reservation have been shared with the relevant department. And we strive to provide great service for our guests. Waiting for your next visit.

Avis müşterileri puanı 3.5/5

Emine Y. Aileler - ALL için doğrulanmış yorumlar

Otel cok kurumsal kabeye çok yakın fakat akşam üzeri çaylar ücretli bu saçmalık. Bu otelde çok kıymetli deniz ürünlerini bile ücretsiz yiyebilirsiniz ama o da ne bir sallama çay için 45 sar ödemeniz gerekir. Bu hiç hoş değil.

Sevgili Emine, yemeklerimiz ve Kabe'ye doğrudan bakan konumumuz hakkındaki olumlu geri bildiriminiz için teşekkür ederiz. Sizi Swissotel Mekke'de ağırlamaktan her zaman onur duyarız. Bir sonraki ziyaretinizde tekrar hizmet vermekten mutluluk duyarız.

Location and breakfast 👏

Tripadvisor puanı 5.0/5

Golftaf TripAdvisor onaylı yorum

Excellent hotel, so close to Masjid al-Haram. Stayed in quad room which I think personally are a bit small for 4 adults. Beds were good and bathroom was clean. Think the hotel was one of the originals so needs an upgrade. Breakfast was excellent and lots of choices and was busy. I would recommend for location and breakfast. Thanks to all the team for their help and advice.

Dear Guest, thank you for your positive feedback towards our beds, bathroom cleanliness, breakfast variety and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. We take your comment about the room small into our consideration to improve our services. Waiting to serve you again on your next visit soon.

Swissotel Makkah

Tripadvisor puanı 5.0/5

Vaxson TripAdvisor onaylı yorum

Swissotel hotel amazing with a good location for shopping and food. Door step away from the main doors of kabba the views from room breathe taking It’s There are many shops within the building as well as several restaurants serving Bangladeshi and Pakistani food. Overall, a very comfortable place to stay with everything you need within

Dear Guest, thank you for your positive feedback towards food buffet, room view and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 3.870 görüş 9.5/10 Konum
  • 6.940 görüş 8.4/10 Oda
  • 10.052 görüş 9.3/10 Hizmet
  • 116 görüş 4.3/10 Wifi
  • 3.653 görüş 9.1/10 Hijyen
  • 2.234 görüş 8.8/10 Kahvaltı
  • 16 görüş 3.2/10 Wellness Bölümü

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Mecca şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.