Mövenpick Hotel & Residence Hajar Tower Makkah 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 2.654 görüş

En iyi fiyat
garantisi
Mövenpick Hotel & Residence Hajar Tower Makkah - Image 1
Mövenpick Hotel & Residence Hajar Tower Makkah - Image 2
Mövenpick Hotel & Residence Hajar Tower Makkah - Image 3
Mövenpick Hotel & Residence Hajar Tower Makkah - Image 4
P O Box 17700, The Clock Towers, Makkah 21955, Near King Abdul Aziz, 21955 MAKKAH, Suudi Arabistan

Açıklama

Otel ekstraları

  • Few steps from the Holy Kaaba

  • elegantly renovated Patrial Haram & Kaaba view rooms and Suites

  • Enjoy an exceptional dining experience.

  • Stay connected with complimentary high-speed Wi-Fi

  • Convenient laundry and pressing services

Konaklama olanaklarımız

Otelin konumu

Mövenpick Hotel & Residence Hajar Tower Makkah

P O Box 17700, The Clock Towers, Makkah 21955, Near King Abdul Aziz
21955 MAKKAH
Suudi Arabistan

GPS:21.419114, 39.824608

Telefon
Faks +966 12 571 7100

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  2.654 görüş

TripAdvisor Derecesi  4.3/5  2.022 görüş

10/10

Tripadvisor puanı 5.0/5

Yosif M TripAdvisor onaylı yorum

Thanks for miss Anwar I'm very happy with this hotel, 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰 Excellent sirves and restaurant is very good

Dear valued guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. It is truly rewarding to know that you had a wonderful experience and that our employees were up to standards and showed the true spirit of Movenpick as we strive to show it to all of our valued guests. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely yours, Khamis Alahmadi Assist Guest Service Manager Mövenpick Hotel Residences Hajar Tower Makkah

Phenomenal experience and service

Tripadvisor puanı 5.0/5

Omar A TripAdvisor onaylı yorum

Had a pleasant staying with the utmost amazing experience facilitated by Raghad from guest experience. Everything was up to professional standards from amenities, food, services, neatness and cleanliness. I’d highly recommend visiting as this would be my get go staying destination from now on.

Dear valued guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely yours, Khamis Alahmadi Assist Guest Service Manager Mövenpick Hotel Residences Hajar Tower Makkah

Definitely not a 5 star hotel

Tripadvisor puanı 1.0/5

Aziz U TripAdvisor onaylı yorum

Definitely not a 5-star hotel Calling this a 5-star hotel is honestly shocking. I have no idea who certified it as such — at best, it’s a 3-star. The hotel itself is poor, management is worse, and the overall experience was extremely disappointing. Housekeeping was lazy and did only half the job. On top of that, they seemed to expect tips every time they cleaned the room, despite the poor standard of work. ❌ Bad points Rooms are very outdated Carpets are dirty Poor lighting — only lamps, making the room dark Very dusty No bathtub, only a shower Bathroom is outdated, small, and dark Facilities such as the TV, sink, and cooker were either not working or in very poor condition Shower head was mouldy Breakfast was awful — same food every day with very limited options (only ate there once during a 5-day stay) Lifts take a very long time and are confusing to use Room numbering/signage is unclear and poorly marked ✅ Good points Bed and pillows were comfortable (although the bed was only a small single) Nice views if your room faces the mosque Very close to the Haram Directly connected to the Clock Tower Mall Convenient access to food and shopping ❗ Final thoughts I would never stay at this hotel again. You’re far better off spending a bit more and staying at Swissôtel or Hilton — they are much better in every way.

Dear Valued Guest Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment you experienced during your stay. This is certainly not the level of service or comfort we aim to provide our guests, and we truly regret that we fell short of your expectations. Your comments regarding housekeeping, room condition, facilities, and breakfast quality have been noted and will be shared with the relevant management teams for immediate review and improvement. Guest feedback like yours is taken very seriously, as it helps us identify areas that require urgent attention. We would really appreciate the opportunity to discuss your experience further and address your concerns directly. Kindly share your booking number and contact details to the following email (hotel.maakah@movenpick.com), so our team can reach out to you personally. Sincerely yours, Guest Relation Team Mövenpick Hotel Residences Hajar Tower Makkah

All good

Tripadvisor puanı 5.0/5

Fearless25665668828 TripAdvisor onaylı yorum

Its all good, from the breakfast until the room. Thee food is good, the housekeeping is kind. Live too live in movenpick makkah

Dear valued guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely yours, Khamis Alahmadi Assist Guest Service Manager Mövenpick Hotel Residences Hajar Tower Makkah

Avis müşterileri puanı 2.0/5

Beren K. Aileler - ALL için doğrulanmış yorumlar

İlk gittiğimizde bize verilen oda hijyen olarak sıfırdı her yer tozlu ve kirliydi ve oda kötü kokuyordu sonra bizim ısrarımızla ikinci gün odamız daha güzel bir yere alındı yemekhane güzeldi ama odanın konumu kötüydü kabeyi hiç görmüyordu

Değerli Misafirimiz, Zamanınızı ayırıp otelimizle ilgili yorum yazdığınız için teşekkür ederiz! Bu tür eleştiriler sayesinde hizmet kalitemizi yükseltebiliyoruz. Misafirlerimize en iyi konaklama hizmetini sunmak isterken görülüyor ki bu sefer başarılı olamadık. Güveninizi tekrar kazanabilmek için bize bir şans verirseniz, diğer misafirlerimizin vazgeçemediği muhteşem konaklama deneyimlerini size de yaşatabilmek için elimizden geleni yapacağımızı garanti ederiz. Saygılarımızla,

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 2.162 görüş 9.6/10 Konum
  • 5.370 görüş 8.5/10 Oda
  • 14.773 görüş 9.7/10 Hizmet
  • 91 görüş 3.4/10 Wifi
  • 3.352 görüş 9.1/10 Hijyen
  • 3.141 görüş 9.2/10 Yemek
  • 1.692 görüş 8.3/10 Kahvaltı
  • 7 görüş 10/10 İçkiler

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