Pullman ZamZam Makkah 5 yıldız

Name: Pullman Zamzam Makkah, Hotel in Makkah - ALL
Address: Abraj Al Bait Complex, King Abdel Aziz Endowment, MAKKAH, 21955, SA
Telephone: +966125715555
Rating: 4.1

Avis müşterileri puanı (ALL Puanlama) 4.1/5 3.701 görüş

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Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, Suudi Arabistan

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Pullman ZamZam Makkah

Son teknolojiye sahip, seçkin, dinlence ve toplantılar için ideal

Where Spirituality Meets Comfort
Just Steps from the Holy Mosque
The hotel is located within the King Abdul Aziz Endowment and offers immediate access to Al Masjid Al Haram being steps away from Haram.
Designed first and foremost for spiritual retreat, the hotel provides an environment of calm and reverence, ideal for guests visiting Hajj or Umrah.
The experience begins with a selection of over 1,301 rooms and suites, many of which have been recently renovated.

Makkah Al Mukaramah is the oldest sanctuary in the world. Every muslim grows up while seeing pictures of Holy Ka'ba in Al Masjid Al Haram, and dreams to plan the journey of lifetime for Hajj or Umrah rituals in this grandiose city. Local landmarks such as Hira Cave (Jebel Noor), Mina, Arafat, Thawr Cave, Al Mua'lla Cemetry, House of Prophet Mohamed (PBUH) in Makkah, etc. are few minutes away on wheels.

"A warm Welcome to the Zamzam Pullman Makkah Hotel! We are delighted to do our best to make your stay pleasant and spiritual. We trust that you will enjoy your stay and love our most comfortable rooms just as much as we do."

Samer Khair Otel Yönetimi

Renovation efforts are ongoing across guest rooms, public areas, dining venues, and the Executive Lounge, ensuring an upgraded experience while maintaining the hotel's spiritual character. The hotel also offers a range of practical facilities to support guest comfort, including a fitness centre, a dedicated prayer room, concierge services, accessible infrastructure, and valet and off-site parking options.

Otel ekstraları

Moments away from Al Masjid Al Haram, and The Holy Kaaba.
Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.
Spacious Rooms & Suites.
Complimentary Wi-Fi
Adjoined with Shopping Arcade featuring a huge variety of International brands.

Konaklama olanaklarımız

Oda

CLASSIC ROOM, 2 Single Size Beds, City View

5 kişi maks.
37 m² / 398 sq ft

Şilte 1 x İki adet tek kişilik yatak
Manzara: Şehir tarafı

Müsaitlik durumuna bakın

Oda

DELUXE ROOM, 2 Single Size Beds, City View

5 kişi maks.
37 m² / 398 sq ft

Şilte 1 x İki adet tek kişilik yatak
Manzara: Şehir tarafı

Müsaitlik durumuna bakın

Oda

CLASSIC ROOM, 2 Single Size Beds, Haram Courtyard View

5 kişi maks.
37 m² / 398 sq ft

Şilte 1 x İki adet tek kişilik yatak
Manzara: Avlu

Müsaitlik durumuna bakın

Oda

DELUXE ROOM, 2 Single Size Beds, Haram Courtyard View

5 kişi maks.
37 m² / 398 sq ft

Şilte 1 x İki adet tek kişilik yatak
Manzara: Avlu

Müsaitlik durumuna bakın

Oda

CLASSIC ROOM, 2 Single Size Beds, Haram View

5 kişi maks.
37 m² / 398 sq ft

Şilte 1 x İki adet tek kişilik yatak
Manzara: Avlu

Müsaitlik durumuna bakın

Oda

DELUXE ROOM, 2 Single Size Beds, Haram View

5 kişi maks.
37 m² / 398 sq ft

Şilte 1 x İki adet tek kişilik yatak
Manzara: Avlu

Müsaitlik durumuna bakın

Oda

DELUXE ROOM, 2 Single Size Beds, Partial Kaaba View

5 kişi maks.
37 m² / 398 sq ft

Şilte 1 x İki adet tek kişilik yatak
Manzara: Tarihi yer manzarası

Müsaitlik durumuna bakın

Oda

CLASSIC ROOM, 3 Single Size Beds, City View

4 kişi maks.
37 m² / 398 sq ft

Şilte 1 x İki adet tek kişilik yatak ve 1 x Tek kişilik yataklar
Manzara: Şehir tarafı

Müsaitlik durumuna bakın

Oda

CLASSIC ROOM, 3 Single Size Beds, Haram View

4 kişi maks.
37 m² / 398 sq ft

Şilte 1 x Tek kişilik yataklar ve 1 x İki adet tek kişilik yatak
Manzara: Avlu

Müsaitlik durumuna bakın

Oda

CLASSIC ROOM, 4 Single Size Beds, City View

4 kişi maks.
37 m² / 398 sq ft

Şilte 2 x İki adet tek kişilik yatak
Manzara: Şehir tarafı

Müsaitlik durumuna bakın

Oda

CLASSIC ROOM, 2 Single Size Beds, City View

5 kişi maks.
37 m² / 398 sq ft

Şilte 1 x İki adet tek kişilik yatak
Manzara: Şehir tarafı
Engellilere uygun oda

Müsaitlik durumuna bakın

Süit

CLASSIC JUNIOR SUITE, 2 Single Size Beds, City View

6 kişi maks.
45 m² / 484 sq ft

Şilte 1 x İki adet tek kişilik yatak
Manzara: Şehir tarafı

Müsaitlik durumuna bakın

Süit

DELUXE JUNIOR SUITE, 2 Single Size Beds, City View

6 kişi maks.
45 m² / 484 sq ft

Şilte 1 x İki adet tek kişilik yatak
Manzara: Şehir tarafı

Müsaitlik durumuna bakın

Süit

CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, City View

7 kişi maks.
55 m² / 592 sq ft

Şilte 1 x King yataklar ve 1 x İki adet tek kişilik yatak
Manzara: Şehir tarafı

Müsaitlik durumuna bakın

Süit

CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Haram View

7 kişi maks.
55 m² / 592 sq ft

Şilte 1 x İki adet tek kişilik yatak ve 1 x King yataklar

Müsaitlik durumuna bakın

Süit

DELUXE EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Haram View

7 kişi maks.
55 m² / 592 sq ft

Şilte 1 x King yataklar ve 1 x İki adet tek kişilik yatak
Manzara: Avlu

Müsaitlik durumuna bakın

Süit

DELUXE EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

7 kişi maks.
55 m² / 592 sq ft

Şilte 1 x King yataklar ve 1 x İki adet tek kişilik yatak
Manzara: Tarihi yer manzarası

Müsaitlik durumuna bakın

Süit

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

7 kişi maks.
70 m² / 753 sq ft

Şilte 1 x Çift kişilik yataklar ve 2 x Tek kişilik yataklar

Müsaitlik durumuna bakın

Süit

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

7 kişi maks.
70 m² / 753 sq ft

Şilte 1 x Çift kişilik yataklar ve 2 x Tek kişilik yataklar
Manzara: Avlu

Müsaitlik durumuna bakın

Süit

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

7 kişi maks.
70 m² / 753 sq ft

Şilte 1 x Çift kişilik yataklar ve 1 x İki adet tek kişilik yatak
Manzara: Avlu

Müsaitlik durumuna bakın

Süit

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

7 kişi maks.
70 m² / 753 sq ft

Şilte 1 x Çift kişilik yataklar ve 1 x İki adet tek kişilik yatak
Manzara: Tarihi yer manzarası

Müsaitlik durumuna bakın

Süit

ROYAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

8 kişi maks.
148 m² / 1593 sq ft

Şilte 1 x King yataklar ve 2 x İki adet tek kişilik yatak
Manzara: Avlu

Müsaitlik durumuna bakın

Süit

ROYAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Kaaba View

8 kişi maks.
148 m² / 1593 sq ft

Şilte 1 x King yataklar ve 2 x İki adet tek kişilik yatak
Manzara: Tarihi yer manzarası

Müsaitlik durumuna bakın

Oda

CLASSIC ROOM, 2 Single Size Beds, City View

5 kişi maks.
37 m² / 398 sq ft

Şilte 1 x İki adet tek kişilik yatak
Manzara: Şehir tarafı
Engellilere uygun oda

Müsaitlik durumuna bakın

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Otelin konumu

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Suudi Arabistan

GPS:21.419314, 39.824662

+966 12 571 5555

+966 12 571 5999

ABRAJJ MALL

Kapalı/Açık Alışveriş Merkezi

Erişim: 100 m / 0.06 mi 5 min drive

Otel servisi

Otele giriş başlangıç saati: 16:00 - Otelden çıkış bitiş saati: 12:00

Otel içi

Araba parkı
Evcil hayvanlara izin verilmez
Servis aracı
Restoran
Tekerlekli sandalye ile girişe uygun
Wi-Fi
Klima
Oda servisi

AL YASMINE

The international buffet restaurant - Al Yasmine - provides a rich experience with international, Arabian and Asian cuisines, served in a truly Islamic ambience

AL ZAHRA

Be amazed with ZamZam Pullman All Day Dinning Experience at Al Zahra. Treat the taste-buds with International & Oriental buffet, explore amazing flavors, and re-energize to continue your spiritual journey of blessed Makkah Al Mukaramah.

LOBBY LOUNGE

Rewind at the serene Lobby Lounge with premium selections of tea & coffee after spiritually soaked experience in Al Masjid Al Haram. A la carte menu invites to explore International & Oriental handpicked specialties.

AL Amber

Featuring International and local favorites in buffet or a la carte, our spacious dining area is perfect for groups. Enjoy breakfast, lunch, dinner, and weekend brunch with a wide selection for all testes and diets.

Sözleşmeye bağlı olmayan fotoğraf

Upon stepping through the doors of Enaya Spa on the 27th floor, you will be embraced by a symphony of care, where skin, hair, and beard are gently pampered, in a realm of indulgence where relaxation takes center stage, followed by a sprinkle of delight.

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.1/5 3.701 görüş

TripAdvisor Derecesi 4.4/5 4.233 görüş

It was an awesome experience to stay at zam zam pullman .

Aasim S 05.02.2026 TripAdvisor onaylı yorum

Stay at zam zam pullman was a great experience, their services are excellent specially a boy Muhammad Jaan e Alam was very good he is such a humble and hardworking guy .

Very convenient location if you want ti stay in Haram for longer periods.

Gehad K 02.02.2026 TripAdvisor onaylı yorum

It was a very good experience over all . Great location and great daily breakfast. Friendly staff. Room was clean and tidy.

Dear Gehad, Thank you for taking the time to share your feedback regarding the room cleanliness, staff service and location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are always honored to welcome you, and we look forward to seeing you again soon. Sincerely, Zamzam Pullman Makkah Hotel.

The best hotel ever

Trip65350221743 02.02.2026 TripAdvisor onaylı yorum

The staff the location everything was just perfect my family was very happy and they made our first visit to Makkah remarkable

Dear Valued Guest, Thank you for taking the time to share your feedback regarding our staff and location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are always honored to welcome you, and we look forward to seeing you again soon. Sincerely, Zamzam Pullman Makkah Hotel.

**** HEARTLESS, DISRESPECTFUL, AND DEEPLY DISAPPOINTING EXPERIENCE ****

Arslan A 27.01.2026 TripAdvisor onaylı yorum

We stayed at Pullman ZamZam Makkah believing that a hotel located at such a holy place would understand human pain and tragedy. What we experienced instead was cold, rigid, and completely heartless behaviour from the management. Our booking reference was 884949745, with a check-in date of 19 January 2026. Due to the sudden death of our mother back home, we had no choice but to leave immediately and cut short our stay. This was not planned. This was not optional. This was a family tragedy. The hotel staff and management were clearly informed and fully aware of the situation. Yet despite knowing all this, the management showed absolutely no humanity. No flexibility. No understanding. No compassion. We were not begging for favours. We simply asked for basic consideration, even the option to use the unused nights later. Everything was rejected without hesitation, as if our loss meant nothing. It is honestly disgusting and shocking that a hotel operating right next to the Haram, a place that teaches compassion and mercy, could behave in such a cruel and insensitive way. Sitting at a holy place while showing zero human values is something we will never forget. This experience added anger, stress, and humiliation to a time when our family was already broken with grief. Instead of support, we were met with arrogance and indifference. We left not only mourning our mother, but also feeling deeply disrespected and emotionally drained. We strongly warn others: do not expect kindness, empathy, or understanding from this hotel if something goes wrong in your life. Based on what we went through, this was one of the most heartless and painful hotel experiences we have ever faced.

Dear Mr. Arslan, Please accept our sincere condolences for your loss, and extend our deepest sympathies to you and your family during this difficult time. We would like to have the opportunity to investigate this further. Please contact us via email: Ashraf.ALNAIMI@accor.com to follow up internally. We always strive to maintain our highest standards of service and promise to exceed your expectations on your next visit. Sincerely, Zamzam Pullman Makkah Hotel.

Stay in Pullman was 5 star

Saeed A 23.01.2026 TripAdvisor onaylı yorum

Hotel is perfect. Housekeeping is one of the best. The hotel crew is helpful. Room cleaning was great. Waseem amit and Ahmed gamal are lovely people

Dear Saeed, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Waseem Amit and Mr. Ahmed Gamal personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

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