Swissôtel Al Maqam Makkah 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 7.422 görüş

Swissôtel Al Maqam Makkah - Image 1
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Açıklama

Otel ekstraları

  • Swissotel Al Maqam Makkah offers panoramic views of the Kaaba and Haram and all city

  • Swissotel Al Maqam Makkah provides two exclusive and convenient direct access to the Haram .

  • Connected to the Clock Towers Complex, offers easy access to Makkah's biggest shopping mall.

  • Located 100m steps away from Haram granting our guests a privileged and convenient passage.

  • take pride in providing a family-friendly accommodation with treats for young guests.

Konaklama olanaklarımız

Otelin konumu

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
Suudi Arabistan

GPS:21.4193199, 39.82421

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  7.422 görüş

TripAdvisor Derecesi  4.3/5  3.890 görüş

2025 mükemmeliyet sertifikası

Great staff

Tripadvisor puanı 5.0/5

R A TripAdvisor onaylı yorum

Great hotel and staff. Dawood and Majid in concierge were very helpful, genuine and I pray they are promoted. They were attentive and made the stay so much better.

Dear Guest, thank you for taking the time to share your positive feedback. We will make sure to share your feedback with Mr. Dawood and Mr. Majid personally, to keep up the amazing work. We are waiting to serve again soon.

Unhelpful and rude reception staff

Tripadvisor puanı 4.0/5

YasminaJohannesburg TripAdvisor onaylı yorum

We booked 4 rooms for a family months ago. I checked in at 4am as we had a booking for the night of 19/11. My family, my daughter, her husband and 3 children were booked from 20/11. I had specifically requested the agent to request their rooms to be if not next to each other but on the same floor, When I check in, i showed the Reception the hotel voucher and I asked reception to please allocate them rooms on the same floor. When the family arrived, they were allocated one room on 38th floor and one on 25th floor. They have a 16 year old daughter who now was 13 floors away from her parents! I called and spoke to someone called Mina to no avail. We went to reception everyday from check in to request a room to n the same floor. Today we are checking out and not one person ever came back to us. This is my 3rd stay at Swisshotel and have always enjoyed the service and hotel as the majority of staff are excellent. From the waiters to the security we have had excellent service. I can’t say the same about the Reception staff. They are rude and extremely unhelpful. I do understand that the hotel was exceptionally busy but the level of service from them was very very poor! Each time I have stayed here I have had a problem with the reception staff and their attitude has not changed. Given how busy the hotel was it was extremely inconvenient having children on a different floor to their parents.

Dear Yasmina, may Allah accept your good deeds. Thank you for sharing your experience with us. Please note that your opinion about staff and reservation have been shared with the relevant department. And we strive to provide great service for our guests. Waiting for your next visit.

Location and breakfast 👏

Tripadvisor puanı 5.0/5

Golftaf TripAdvisor onaylı yorum

Excellent hotel, so close to Masjid al-Haram. Stayed in quad room which I think personally are a bit small for 4 adults. Beds were good and bathroom was clean. Think the hotel was one of the originals so needs an upgrade. Breakfast was excellent and lots of choices and was busy. I would recommend for location and breakfast. Thanks to all the team for their help and advice.

Dear Guest, thank you for your positive feedback towards our beds, bathroom cleanliness, breakfast variety and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. We take your comment about the room small into our consideration to improve our services. Waiting to serve you again on your next visit soon.

Avis müşterileri puanı 5.0/5

Zafer A. Arkadaşlar - ALL için doğrulanmış yorumlar

Gayet rahat ve güzel bir otel

Sevgili Zafer, Konumumuz hakkındaki harika geri bildiriminiz için teşekkür ederiz. Sizi Swissotel Al Maqam Makkah'da ağırlamaktan her zaman onur duyarız. Rezervasyon ve ödeme süreciyle ilgili yorumunuzu hemen işleme aldık ve size en kısa sürede tekrar hizmet vermeyi umuyoruz. Saygılarımızla, Swissotel Al Maqam Makkah.işlem

Swissotel Makkah

Tripadvisor puanı 5.0/5

Vaxson TripAdvisor onaylı yorum

Swissotel hotel amazing with a good location for shopping and food. Door step away from the main doors of kabba the views from room breathe taking It’s There are many shops within the building as well as several restaurants serving Bangladeshi and Pakistani food. Overall, a very comfortable place to stay with everything you need within

Dear Guest, thank you for your positive feedback towards food buffet, room view and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 4.749 görüş 9.5/10 Konum
  • 6.155 görüş 8.2/10 Oda
  • 15.616 görüş 9.4/10 Hizmet
  • 141 görüş 3.9/10 Wifi
  • 2.977 görüş 8.7/10 Hijyen
  • 2.229 görüş 8.9/10 Yemek
  • 2.125 görüş 9.1/10 Kahvaltı

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