Fairmont Le Montreux Palace 5 stars

Customer review rating (ALL Rating) 4.6/5 1,074 reviews

Fairmont Le Montreux Palace - Image 1
Fairmont Le Montreux Palace - Image 2
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Description

Hotel extras

  • 236 rooms and suites and 4 gourmet restaurants

  • A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps

  • The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue

  • Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people

  • A Luxury Fairmont Spa with treatments and massages designed to soothe your body and mind

Our accommodation(s)

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820 MONTREUX
Switzerland

GPS:46.438279, 6.907105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,074 reviews

TripAdvisor Rating  4.5/5  2,326 reviews

Certificate of excellence 2024

Beautiful Palace Hotel

Customer review rating 4.5/5

Elisabeth Z. Families - Confirmed reviews ALL

We loved our stay at this beautiful Palace Hotel.

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team and your special mentions with Paolo. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

An excellent stay. Staff were excellent, hotel wonderful

Dear Mr. G., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments and lovely compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Luxury stay

Customer review rating 4.0/5

Olivia Business - Confirmed reviews ALL

I stayed one night for a business meeting. I had a nice bedroom with all amenities. There was a small sewer smell in the bedroom. I had a lively breakfast in the restaurant on the other side of the road and meetings at the petit palais. The hotel is a bit of a maize but service was very good

Dear Mrs. M., It is wonderful to hear that your visit Fairmont Le Montreux Palace was generally positive, and you enjoyed our well-equipped rooms and the attentive service provided by our staff. It is disappointing to learn, however, about the unusual smell you detected in your room. This is certainly not the standard we aim to provide, although we are limited in offering specific solutions. Your feedback regarding the layout of the hotel is duly noted as well. We understand the uniqueness of our architectural design may take a little getting used to but we believe it is part of the charm that makes your stay at Montreux Palace memorable. We are glad you had a delightful breakfast experience at the restaurant across the road and hope your meetings at the petit palais were successful as well. We hope to have the opportunity to welcome you back for another stay where we aim to provide an even more enjoyable experience. With my best wishes, Michael Smithuis General Manager

recent visit

Customer review rating 3.5/5

Fraser D. Couples - Confirmed reviews ALL

stayed with you again for a celebration, we have stayed 4 times now in the hotel over the past 5 years

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager

kind and thoughtful service

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Stayed for one night on our way from skiing to the South of France. Travelled with a dog. As always very kind and thoughtful service. The hotel was very quiet at that time of year

Dear Mr. Beaupuy, Thank you very much for your precious review. It's great to hear that you had a pleasant stay at the Fairmont Le Montreux Palace. We're delighted to know that our team's kindness and thoughtfulness made your experience memorable. Traveling with a pet can indeed pose certain challenges, and we strive to make this process smoother for our guests. It is also heartening to note that you appreciate the serene atmosphere of our hotel during this particular time of year. We aim to offer a peaceful oasis to all guests, regardless of the season. We look forward to welcoming you back, perhaps even for a longer stay next time! With my best wishes, Michael Smithuis General Manager

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Other web-users rate our hotel

  • 271 reviews 9.6/10 Location
  • 552 reviews 7.9/10 Room
  • 651 reviews 9.2/10 Service
  • 204 reviews 7.3/10 Comfort
  • 200 reviews 8.9/10 Breakfast
  • 196 reviews 7.9/10 Vibe
  • 104 reviews 6.2/10 Cleanliness
  • 29 reviews 8.6/10 Bar

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