Fairmont Château Whistler 4 stars

Customer review rating 4.6/5 8,545 reviews

Fairmont Château Whistler
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Hotel extras

Fairmont Chateau Whistler is located at the base of Blackcomb Mountain offering convenient ski in - ski out access. With its own championship golf course on site, hotel guests enjoy exclusive privileges at Fairmont Chateau Whistler Golf Club.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Bicycles rental (Nearby)
  • Snow Skiing (Nearby)
Catering
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Conventions hotel
Information message

Hotel location

Fairmont Château Whistler

4599 Chateau Boulevard
V8E 0Z5
whistler
canada

Tel: +16049388000

Fax: (+1)6049382055

Check-in from 16h00

Check out up to 11h00

  • By plane

    VANCOUVER INTERNATIONAL AIRPORT  At 144km / 89.48 miles

  • By plane

    WHISTLER/GREEN LAKE WAT AERO APT At 5km / 3.11 miles

GPS :50.116925, -122.946233

Our accommodations

Located at the base of Blackcomb Mountain, Whistler's landmark ski-in, ski-out hotel and golf resort is the perfect year-round destination for your mountain getaway. Combining classic elegance and modern alpine design, all 528 guest rooms feature spectacular mountain, village or surrounding woodland views. For the ultimate in luxury accommodation and dedicated service, Fairmont Gold is an exclusive lifestyle hotel.

Fairmont King NS

  • Max. number of persons: 3
  • Area: From 37 / 398 sq ft
  • Views: Forest view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Queen/Queen NS

  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • Views: City side, Forest view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Deluxe View King NS

  • Max. number of persons: 3
  • Area: From 37 / 398 sq ft
  • Views: Forest view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe View Queen/Queen NS

  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • Views: Forest view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe Slopeside King NS

Accessible room
  • Max. number of persons: 3
  • Area: From 37 / 398 sq ft
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe Slopeside Queen/Queen NS

  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold King NS

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Forest view, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold Queen/Queen NS

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Forest view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Moderate Queen NS

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Forest view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Queen Queen NS Accessible

Accessible room
  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • Views: City side, Forest view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe View King NS Accessible

Accessible room
  • Max. number of persons: 3
  • Area: From 37 / 398 sq ft
  • Views: Forest view, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

THE GRILL ROOM

Type of cuisine: Gourmet

Whistler's AAA/CAA Four Diamond rated restaurant destination for chops, steak and seafood. The Grill Room's signature stone fireplace and rich cherry wood wine cabinets create a soft and welcoming ambiance for exceptional regional cuisine, .

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CHALET

Type of cuisine: Thematic cuisine

A crackling log fire, warm hospitality and hearty alpine cuisine set the stage for a unique dining experience. The Chalet offers an intimate and decadent winter menu including savoury fondues and artisan charcuterie platters. Open daily December - March.

PORTOBELLO

Type of cuisine: Cafe

A local favorite for breakfast, lunch and dinner, Portobello's lively deli, bakery and gourmet coffee bar serves up delectable pastries, home-made flatbread pizzas and Whistler's made-to-order sandwiches. Enjoy our complete smokehouse style dinner menu.

Lunch

06:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE WILDFLOWER

Type of cuisine: Regional

Featuring spectacular mountain views and classic menu favourites, our casual family restaurant is the perfect place to enjoy a fresh morning start. Sweet and savoury à la carte options, alpine breakfast buffet, complete with omelet and carvery stations.

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE MALLARD LOUNGE AND TERRACE

Non contractual photo

Featuring sensational views, the Mallard Lounge and Terrace at the base of Blackcomb Mountain is the ideal destination for patio cocktails in summer or après ski in winter, accompanied by the finest Canadian and West Coast food.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 1,052

  • Maximum capacity: 1,500 people

  • Maximum banquet capacity: 920 people

Find out more

Our guest reviews for
Fairmont Château Whistler

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,545 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,467 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.6/5

Anonymous Families - 25/03/2020 Confirmed reviews ALL

Always excellent

Dear Jay-Ann G., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant
Customer review rating 4.6/5

Dr. P. S. Business - 23/03/2020 Confirmed reviews ALL

It started with a computer glitch resulting in accidental advance double charging to my credit card. The Whistler Chateau in-house reservations office sincerely apologized and proceeded to do their best to correct the charging error, while regularly keeping me in the loop. The charges were fully corrected within days, while management surprised us with an upgrade to a room on the Gold Level, as well as late checkout. The CWR has been a family favourite for years, and will continue to be so. Our hearts also go out to the hospitality industry during these challenging times of the pandemic.

Dear Petrus S., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Covid = a tough stay

Customer review rating 4.6/5

Ka… Families - 22/03/2020 Confirmed reviews ALL

Very little was open including all restaurants and services. It was a quiet and disappointing stay.

Good evening Mrs. R., My name is Alexandra Hastings and I am a member of the Front Office Leadership team here at Fairmont Chateau Whistler. First and foremost, I would like to thank you for choosing to stay with us at the Chateau and even more importantly for taking the time to provide us with your feedback in this survey. Due to regulations implemented by the British Columbia Federal Government surrounding the Covid-19 virus, we were obligated to close all of our Food and Beverage outlets for the immediate safety of our guests and colleagues. We understand this is not an ideal situation and do sincerely apologize that it has impacted your experience at the Chateau. Once again we would like to thank you for staying with us and we anticipate your arrival back to Whistler. Kindest Regards, ALEXANDRA HASTINGS ASSISTANT FRONT OFFICE MANAGER Fairmont Chateau Whistler 4599 Chateau Boulevard Whistler, British Columbia Canada, V8E 0Z5 T +1…

Great location

Customer review rating 4.6/5

Dave P. Couples - 19/03/2020 Confirmed reviews ALL

Room was very clean big and comfortable. Ski valet service was excellent. Enjoyed the Rainbow Falls snowshoe. Had troubles with wifi that tech support could not solve (foreign language?) but eventually resolved on my own.

Dear Edith Y., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Wonderful stay, as always.

Customer review rating 4.6/5

Cindy Y. Couples - 19/03/2020 Confirmed reviews ALL

We stayed in a Junior Suite on the 7th floor. The Junior Suite was beautifully renovated and had a lovely view of the clock tower. There was a lot of space. Although we had some hiccups with the quality of the food through room service, the service itself of the staff was top notch. Again, this was all expected given we've stayed there many times previously and are also fans of the Fairmont brand.

Dear Cindy Y., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Fell short of expectations

Customer review rating 4.6/5

Christine Couples - 19/03/2020 Confirmed reviews ALL

My husband and I usually stay at the Four Seasons when we come to Whistler to ski. The Four Seasons had very high rates this particular weekend so we gave the Fairmont a try. I cashed in points from my Chase Sapphire Reserve credit card. I guess they book through a travel website, and it was very apparent when checking in that we were treated differently because we did not book direct with the hotel. The ski valet set up was also disappointing. It was chaotic in the morning retrieving our skis. We had to wait in multiple different lines to get our boots, and then our skis. When we finished at the end of the day, there was no one at the little tent at the base of the mountain and then we had to carry them back down to the hotel. This isn't a big deal, but why have the tent if it isn't going to be staffed? The room itself was nothing special. Again, perhaps this is because my credit card used a travel website to book but I travel quite often for work and I would compare the room we stayed in to that of a Marriott - and not a new one.

Dear Mrs. C., Greetings from Whistler! Hope this e-mail finds you well. Thank you for taking the time to share your feedback about your stay with us. Only through the invaluable constructive feedback such as yours, we are able to identify the areas within our organization that require the most attention for further improvement and hence are much appreciated. Your comments, particularly highlighting one area that is essential in meeting the expectations of our guests who are here to ski, the valet service. Rest assured that a lot of focus and energy will continue to be invested in the to ensure the necessary steps are taken consistently to make this element of our service for the next ski season. In terms of your room allocation we were almost sold out the weekend you stayed with us and a high percentage of our weekend loyal guests are part of the highest tear membership. Therefore, we assign them our upgraded rooms. These shortfalls of service quite obviously have had an adverse effect on your overall experience at our hotel. Whilst I cannot make undone what has already happened, it would be an absolute privilege to have the opportunity to welcome you back showcase the improvements that have been made, living up to what a Fairmont experience should rightly be. Mrs. C., in order to make amends for the disappointing stay overall, we would like to offer a complimentary upgrade to a slope side view (subject to availability) during your next stay with us. Feel free to channel your future reservation directly with myself. Sincerely, NICHOLAS DE SOUSA FRONT OFFICE MANAGER Fairmont Chateau Whistler 4599 Chateau Boulevard Whistler, British Columbia Canada, V8E 0Z5 T +1… fairmont.com/whistler

Amazing customer service

Customer review rating 4.6/5

Genieve B. Families - 19/03/2020 Confirmed reviews ALL

We booked at the Fairmont Whistler over March break, just a couple of days before it was announced that the ski hills would be closed. We were disappointed, but still went to the hotel in hopes of doing other outdoor activities. The hotel team treated us like gold, gave us plenty of alternatives to downhill skiing, and took care of our every need. In the end we cut our trip short because the COVID panic was getting worse, and they were helpful in getting us home. We can't wait to go to the Fairmont again.

Dear Genieve B., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Nice hotel

Customer review rating 4.6/5

Brian A. Families - 18/03/2020 Confirmed reviews ALL

Got there on the day they closed the ski resort, staff was help full finding other activities for us to do, but we really came to ski. Restaurants and bars started to close or restrict hours so not a fair playing field to comment on our experience . Ended up leaving 3 days early.

Dear Brian a., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Complimentary room upgrade

Customer review rating 4.6/5

Maggie W. Friends - 18/03/2020 Confirmed reviews ALL

Return customer after 10 years. Hotel room is a bit out dated compare to other Fairmont lcations in Vancouver Downtown but overall it was a good stay.

Dear Maggie W., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Perfect vacation

Customer review rating 4.6/5

Sarah L. Families - 17/03/2020 Confirmed reviews ALL

This was my second time staying at the Fairmont. My first visit was so great I invited my sister and nephew to join. Everyone had a wonderful time. All the staff we encountered were so friendly, pleasant, happy, accommodating. All the amenities were great. Clean facilities. My family kept saying how magical the whole place and experience felt. On a side note, my trip was very complicated due to cancelled conference and COVID-19. But the in-house reservations staff was extremely helpful and courteous throughout the entire ordeal. This felt very reassuring during uncertain times.

Dear Sarah L., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

good venue

Customer review rating 4.6/5

Anonymous Couples - 16/03/2020 Confirmed reviews ALL

Enjoyed the weekend would defiantly make another trip

Dear William S., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Great location, friendly staff, great facilities.

Customer review rating 4.6/5

Heather Couples - 16/03/2020 Confirmed reviews ALL

We felt welcome and at home in your hotel. Great facilities for relaxing and the perfect location for skiing. Your staff are a real credit to your hotel.

Dear Heather M., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Excellent stay.

Customer review rating 4.6/5

Dr. C. G. Solo - 15/03/2020 Confirmed reviews ALL

Food and services are excellent. Staff in the ski valet shop are superbly helpful and service oriented. Wait staff in Mallard also.

Dear Cheryl G., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dale DALE LEROSE ASSISTANT FAIRMONT GOLD MANAGER Fairmont Chateau Whistler 4599 Chateau Boulevard Whistler, British Columbia Canada, V8E 0Z5 T +1… F +1… fairmont.com/whistler

Love this place

Customer review rating 4.6/5

Jason F. Friends - 14/03/2020 Confirmed reviews ALL

Situated wonderfully right near the gondola, fantastic service, excellent bar atmosphere in the evening. We stayed in room 701 which was evidently renovated more recently and had beautiful views. ALL of the concierge crew was awesome and extremely helpful. This was valuable for us being the first time to Whistler. The hot tubs, sauna and steam room were legit. Gets crowded in the afternoon but I’m not sure how you manage it differently besides getting another hot tub or pool. Love how accessible the gym and spas were and how they were included in our price. Lastly and my only critique, room cleaning was done well however in our room we were either completed early in the morning or very late in the day(3ish). I always prefer for mine to be completed before noon-1, especially on vacation as I’m getting older and naps are exciting. Only sharing because others might think the same and forget to add in the survey. Thank you for an excellent stay! We will be back, and soon!!

Dear Jason F., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Great Location & Amazing Staff

Customer review rating 4.6/5

Camille B. Couples - 14/03/2020 Confirmed reviews ALL

My now husband and I had our wedding at the Fairmont Chalet (fondue restaurant/golf club). We stayed at the Fairmont during our trip to Whistler and could not have been more impressed. The staff was extremely friendly throughout the hotel & venue, all of the food during our stay & wedding was delicious, and our room was incredible! 10/10 will be back the next chance we get!

Dear Camille C., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dale DALE LEROSE ASSISTANT FAIRMONT GOLD MANAGER Fairmont Chateau Whistler 4599 Chateau Boulevard Whistler, British Columbia Canada, V8E 0Z5 T +1… F +1… fairmont.com/whistler

Barking dog

Customer review rating 4.6/5

Anonymous Couples - 13/03/2020 Confirmed reviews ALL

Everything was great but our first morning a barking dog in an adjacent room woke us at 6:30 and again at 7:00AM. When we complained, we were offered a move to another room, which did not suit us.

Dear Philip Z., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

I loved it.

Customer review rating 4.6/5

Anonymous Families - 13/03/2020 Confirmed reviews ALL

Great

Dear Ali S., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Fabulous again. We’ve stayed almost 20 times and it’s like home.

Customer review rating 4.6/5

Martin J. Couples - 13/03/2020 Confirmed reviews ALL

We love the Château Whistler and wouldn’t stay anywhere else in Whistler. The position is great and the staff really friendly

Dear Martin J., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Excellent stay!

Customer review rating 4.6/5

Thomas W. Families - 13/03/2020 Confirmed reviews ALL

Very solid staff and facilities all the way around. We usually stay at the Four Seasons, but thought we'd give Fairmont a try as the vibe as it's generally more lively. Fairmont did not disappoint. Alan (concierge) was amazing and the staff was awesome from top to bottom, maid service to bell boys, everyone was top notch.

Dear Thomas W., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

One of the best in the world

Customer review rating 4.6/5

Rod E. Couples - 13/03/2020 Confirmed reviews ALL

From Check in to check out we thoroughly enjoyed our stay at the Fairmont Chateau The staff were polite and efficient in every area and our room was spectacular We will for sure be revisiting this location again

Dear Rod E., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant
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