Fairmont Château Whistler

Fairmont Château Whistler 4 stars

Customer review rating (ALL Rating) 4.5/5 2,502 reviews

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Description

Hotel extras

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Fairmont Chateau Whistler Golf Club, with 18 holes and mountain vistas

  • A pet-friendly hotel in Whistler, near walks and hiking trails

  • The largest event facilities in Whistler, ideal for meetings and weddings

ALLSAFE approved hotel

Hotel location

Fairmont Château Whistler

4599 Chateau Boulevard
V8E 0Z5 WHISTLER
Canada

Telephone +1 604-938-8000

Fax +1 604-938-2055
  • By plane

    VANCOUVER INTERNATIONAL AIRPORT  At 144km / 89.48 miles

  • By plane

    WHISTLER/GREEN LAKE WAT AERO APT At 5km / 3.11 miles

GPS:50.116925, -122.946233

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Combining classic elegance and alpine design, all 519 guest rooms and suites feature modern amenities and spectacular views of the surrounding mountain, village or woodland. Combining classic elegance and modern alpine design, all 519 guest rooms feature spectacular mountain, village or surrounding woodland views. For the ultimate in luxury accommodation and dedicated service, Fairmont Gold is an exclusive lifestyle hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,502 reviews

TripAdvisor Rating  4.5/5  4,755 reviews

Certificate of excellence 2022

Good stay

Customer review rating 3.0/5

Ada R. Families - Confirmed reviews ALL

I left a 18 carat gold earing and was never returned to me. The service was over all not bad. You should find out who cleaned the room 456 after we left 0n the 19th and return my earing .Will be very much appreciated. thank you

Dear Ada R., Thank you for reaching out to us and for providing this feedback from your stay. I hope despite this that you were able to enjoy your time here at the Chateau and in Whistler. I have followed up with our lost and found department and can see your recent enquiry in our Lost and Found logs. We have searched both the room and our public spaces but unfortunately at this time, we have not located the missing piece of jewelry. The room attendant of whom was servicing your room is a long serving colleague of ours of which we have a trusting relationship with and unfortunately they did locate the jewelry in your guestroom. We will continue to look out for this item and shall get back in contact should we locate it in either the guest room or public spaces. Should you require anything further, please do not hesitate to contact the Housekeeping Management team. We hope to welcome you back to the Chateau very soon. Kind regards, Harry Somers Assistant Director, Housekeeping

Wedding Lost...

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

Overall some was very good .. some was extremely poor.... EXTREMELY POOR!!! Luggage lost critical luggage lost going to room.... Very poor communication about car service and shuttles.. Staff did not know how bride was... and after wedding refused her entry into her room, as her room changed ...so after wedding returning to hotel staff refused to let bride into her suite.. leaving her at 1 ma in tears.. in her wedding dress.. With over 50 room booked for the wedding it was an embarrassment for the hotel and no one ever sent an apologies to the wedding party.

Nice stay

Customer review rating 4.0/5

Michelle P. Families - Confirmed reviews ALL

Very nice stay some of the guests were very noisy with little consideration for other guests

Dear Michelle P., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Love the Fairmont, wish it wasn’t so expensive

Customer review rating 4.5/5

Jc Families - Confirmed reviews ALL

We had a wonderful time - clean room, great service, enjoyed the amenities. The pool and hot tub are amazing, enjoy the food and coffee at Portobello and love the snacks and drinks in the lounge (also love that they offer a kids menu in the lounge). We would stay more often if it wasn’t so expensive.

Dear Jenefer B., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Best service

Customer review rating 5.0/5

Charles Friends - Confirmed reviews ALL

really great staff

Dear Hong Nong Y., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

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