Fairmont Château Whistler 4 stars

Customer review rating (ALL Rating) 4.7/5 3,922 reviews

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Fairmont Château Whistler - Image 1
Fairmont Château Whistler - Image 2
Fairmont Château Whistler - Image 3
Fairmont Château Whistler - Image 4
4599 Chateau Boulevard, V8E 0Z5 WHISTLER, Canada

Description

Hotel extras

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Fairmont Chateau Whistler Golf Club, with 18 holes and mountain vistas

  • A pet-friendly hotel in Whistler, near walks and hiking trails

  • The largest event facilities in Whistler, ideal for meetings and weddings

  • Ski-in, ski-out access to Blackcomb Mountain, steps from the Blackcomb Gondola

Our accommodation(s)

Hotel location

Fairmont Château Whistler

4599 Chateau Boulevard
V8E 0Z5 WHISTLER
Canada

GPS:50.116925, -122.946233

Telephone
Fax +1 604-938-2055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,922 reviews

TripAdvisor Rating  4.5/5  5,267 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Steve M. Families - Confirmed reviews ALL

The entire hotel inside and out looks very modern, elegant and warm. Stayed in the Alpine suites and at 600 sq ft the units were exceptionally decorated with a very warm feeling throughout. The pools were very clean and the staff were consistently polite, friendly and professional. The little chocolate and cookie dish presented in the room most days were quite elaborate and did give me a bit of a spoiled feeling too, lol.

Customer review rating 4.5/5

Sarah W. Families - Confirmed reviews ALL

We had a wonderful stay at the chateau over Christmas. The staff were excellent. Our concierge, Alan McDonald, was very helpful ahead of our stay, in booking the hotel restaurants for us over the festive period and helping me navigate the complicated Whistler ski pass booking process, which was much appreciated. I heard some other guests complaining about difficulty in booking the hotel restaurants over this period, but the hotel was extremely clear in recommending that guests make restaurant bookings for Christmas Day ahead of arriving. It worked extremely smoothly for us. Nothing was too much trouble. Standout service also came from the ski concierges - especially James. His efforts to assist me daily to and from the boot room were much appreciated. As was the hot chocolate at the end of the day. We enjoyed the spa area each day - this was a high point for me. The French bar man (apologies forgot his name) provided a particularly good service. The only down sides were… the behaviour of some of the other guests (clearly beyond the control of the hotel). This was at odds with the rest of our trip to Canada, where we consistently met friendly, delightful Canadians. Some of the other guests (they were not Canadian) behaved in an entitled way. The lift situation could also have been improved. One of the 4 lifts was out of service during our stay and this led to queues.

Customer review rating 5.0/5

Karla H. Families - Confirmed reviews ALL

We had the best family Christmas experience. The kids loved the kids play room and the Hotel was beautifully decorated for Christmas.

Customer review rating 5.0/5

Adil C. Families - Confirmed reviews ALL

We have been guests for the past 30 years (not continuously lol) and always appreciate the professionalism, hospitality, attention to detail, quality of the staff and overall “vibe!” It’s our go-to spot in Whistler.

Wonderful stay over Christmas

TripAdvisor rating 5.0/5

CecW123 TripAdvisor review

We had a wonderful stay at the chateau over Christmas. The staff were excellent. Our concierge, Alan McDonald, was very helpful ahead of our stay, in booking the hotel restaurants for us over the festive period and helping me navigate the complicated Whistler ski pass booking process, which was much appreciated. I heard some other guests complaining about difficulty in booking the hotel restaurants over this period, but the hotel was extremely clear in recommending that guests make restaurant bookings for Christmas Day ahead of arriving. It worked extremely smoothly for us. Nothing was too much trouble. Standout service also came from the ski concierges - especially James. His efforts to assist me daily to and from the boot room were much appreciated. As was the hot chocolate at the end of the day. We enjoyed the spa area each day - this was a high point for me. The French bar man (apologies forgot his name) provided a particularly good service. The only down sides were… the behaviour of some of the other guests (clearly beyond the control of the hotel). This was at odds with the rest of our trip to Canada, where we consistently met friendly, delightful Canadians. Some of the other guests (they were not Canadian) behaved in an entitled way. The lift situation could also have been improved. One of the 4 lifts was out of service during our stay and this led to queues.

Thank you for taking the time to share your experience at Fairmont Chateau Whistler during the festive season. We are pleased to hear that you had a wonderful stay and that our staff, particularly Alan and James, contributed positively to your visit. We acknowledge your feedback regarding the behavior of some guests, which is certainly beyond our control, and we appreciate your understanding in this matter. Furthermore, we apologize for the inconvenience caused by the lift situation. Thank you for recognizing our staff's efforts, and we hope to welcome you back for another memorable stay in the future.

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Other web-users rate our hotel

  • 769 reviews 9/10 Location
  • 1,377 reviews 7.9/10 Room
  • 2,484 reviews 8.8/10 Service
  • 10 reviews 3.6/10 WiFi
  • 811 reviews 8.1/10 Food
  • 746 reviews 8.3/10 Amenities
  • 642 reviews 9.1/10 Vibe
  • 333 reviews 6.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.