Fairmont Château Whistler 4 stars

Customer review rating (ALL Rating) 4.7/5 3,934 reviews

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Fairmont Château Whistler - Image 1
Fairmont Château Whistler - Image 2
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4599 Chateau Boulevard, V8E 1G1 WHISTLER, Canada

Description

Hotel extras

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Fairmont Chateau Whistler Golf Club, with 18 holes and mountain vistas

  • A pet-friendly hotel in Whistler, near walks and hiking trails

  • The largest event facilities in Whistler, ideal for meetings and weddings

  • Ski-in, ski-out access to Blackcomb Mountain, steps from the Blackcomb Gondola

Our accommodation(s)

Hotel location

Fairmont Château Whistler

4599 Chateau Boulevard
V8E 1G1 WHISTLER
Canada

GPS:50.116925, -122.946233

Telephone
Fax +1 604-938-2055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,934 reviews

TripAdvisor Rating  4.5/5  5,263 reviews

Certificate of excellence 2025

Another amazing stay

TripAdvisor rating 5.0/5

TnJAdvents TripAdvisor review

Enjoyed another amazing stay at the FCW. Check-in is fast and easy as always. Gorgeous rooms with a picturesque slope-side view. There are excellent dining options available at the hotel for breakfast, lunch and dinner. Lots of easy walking trails nearby, but the FCW also offers tour packages for some other nearby trails for varying skill levels. Parking is available at the hotel. We especially love the pool and hot tubs to relax in after a nice hike. Friendly reminder, the hot tubs are generally for quiet relaxation, NOT a waterpark for your poorly behaved kids. Excellent service at every turn. See you next year.

Ideal Vacationing with a Newborn at the Fairmont Gold Chateau Whistler!

TripAdvisor rating 5.0/5

333shanid TripAdvisor review

To celebrate our daughter-in-law's December birthday, we chose the Fairmont Chateau Whistler for our first vacation with our newborn granddaughter and her parents. We wanted a relaxed, accessible atmosphere where the new parents could rest and recharge after sleepless nights with a newborn, so we opted for the Fairmont Gold experience. The staff and property at the Fairmont Chateau Whistler were exactly what our family needed, and they were above and beyond! Our son and daughter-in-law's Fairmont Gold One Bedroom Corner Suite was stunning. Beautifully decorated for the Christmas season with a glowing, full-size Christmas tree; a welcome Birthday Sweet Treats dessert bar, complete with decadent chocolate cake, gummy bears, donuts, and candies; a full-sized baby crib, new a otter baby plush toy and the cutest signature Fairmont white bathrobe, baby-sized; and plush dog bed, dog bowls, dog food and dog bags for our cherished pup. The room was spacious and comfortable, with a large sofa for nursing and a highboy dresser that also doubled as a perfect baby change table. The hotel team made every effort to place our grandparents' Fairmont Gold Junior Suite just a few doors away, which made offering relief baby care for our granddaughter simple and stress-free. When we were ready, we had only to walk a couple of short hallways to arrive at the luxurious Fairmont Gold Lounge. This home-away-from-home luxurious living room style space was festively adorned with winter decor. Soft sofas pulled up to round dining tables and chairs easily brought all the family together for meals. A delectable buffet spread welcomed guests 4 times a day for breakfast, lunch, afternoon hot appetizers and an evening all-dessert bar. Hot and cold beverages were wonderfully available throughout the day. We would highly recommend the ease and simplicity of the Gold Lounge for travelling with a baby and small children! The new parents recharged in the indoor/outdoor pool, hot tubs, barrel saunas and steam room. A sincere thank you to the entire Fairmont team for making our grandbaby's very first vacation a blessed stay!

Thank you for sharing your delightful experience at Fairmont Château Whistler. It is heartwarming to know that our property and services contributed positively to your family vacation with your granddaughter. We are particularly pleased to hear that the Fairmont Gold experience met your expectations. Our team strives to create a warm and inviting atmosphere, especially for families, and it is gratifying to know that the spacious accommodations and thoughtful amenities were well received. The festive decorations and special touches you mentioned are indeed designed to enhance the holiday spirit and ensure a memorable stay. Your kind acknowledgment of our staff's efforts is greatly appreciated, as they are dedicated to providing exceptional service. We are glad that the accessibility of the Gold Lounge and the relaxing amenities added to your enjoyment during this special time. Thank you once again for your wonderful feedback. We hope to welcome you and your family back for another memorable visit in the future.

Customer review rating 3.5/5

Charles B. Business - Confirmed reviews ALL

We came with my company for an event. There was a group of 30 of us. I stayed an extra night with my wife as it was her birthday. I pre-paid for the night with a USD MasterCard. Upon arrival there was much confusion about the additional night even though I had pre-paid for it and our office coordinator confirmed via email that my additional night was linked to the other reservation. Once that was sorted out I was told that I had to pay a pet fee that was supposed to be covered by my company. I was told not to worry and that the company would be charged for it. I provided an AMEX for all incidentals and room charges. I discovered that I was charged almost $400 for the pet fee on my AMEX. Our room keys were set to be deactivated 1 day earlier than the end of our stay when they should have been set for the entire stay. I also discovered that for the final night my Amex was not used for Incidentals and instead the USD Mastercard was authorized. The additional night was for my Wife's birthday. The manager sent up a cake and a bottle of Prosecco - Both were lovely touches.

Dear Charles B., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the thoughtful gestures for your wife's birthday, but we regret to learn about the billing discrepancies and confusion surrounding your additional night. We strive to ensure a seamless experience for our guests, particularly during special occasions. It is concerning to hear that there were issues with your room charges and the authorization of your payment methods. Please be assured that our team is trained to handle billing details carefully, and we understand how frustrating it can be when errors occur. Your comments regarding the pet fee and room key activation have been noted, and we will review our processes to prevent similar situations in the future. We value your feedback as it helps us improve our service. Thank you once again for your comments, and we hope to have the opportunity to welcome you back in the future. Sincerely, Fairmont Château Whistler

Customer review rating 4.5/5

Peter S. Couples - Confirmed reviews ALL

Let me start off by saying that our stay was amazing! My only feedback is that the ski concierge put room number stickers on our skis and poles. These were very difficult to remove and left and sticky residue on our equipment. Perhaps the hotel could use tags with elastics bands instead and skiers could just put them in their pocket while they ski. Something less abrasive would be much appreciated. That said having the ski concierge and the hot chocolate at the end of the day was wonderful.

Dear Peter S., Thank you for your positive feedback regarding your recent stay at Fairmont Château Whistler. We are delighted to hear that you enjoyed your overall experience, especially the ski concierge service and the hot chocolate. We appreciate your suggestion regarding the ski equipment labeling process. Your insights are valuable to us, and we will certainly consider alternative methods to enhance our guests' experience. Thank you for bringing this to our attention, and we hope to welcome you back for another memorable stay in the future. Sue Bjormark Executive Assistant

Customer review rating 4.5/5

Phil B. Couples - Confirmed reviews ALL

We arrived on a Friday evening and had a wonderful weekend at your hotel, leaving on Monday morning. We have told friends and family about the hotel and posted a ton on our social media of the stay. We want to come back in the Summer time. We had a wonderful dinner at the Grill where our server Robert provided top notch service. Indigo at the front desk was warm and friendly and all staff at the Mallard and the spa were terrific.

Dear Phil B., Thank you for taking the time to share your wonderful experience at Fairmont Château Whistler. We are thrilled to hear that you enjoyed your stay and appreciated the exceptional service provided by our team, particularly Robert and Indigo. It is gratifying to know that you had a memorable dining experience at The Grill and that our staff's hospitality made a positive impression. We look forward to welcoming you back in the summer for another delightful visit. Thank you once again for your kind words and for recommending our hotel to your friends and family. Sue Bjormark Executive Assistant

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.