Fairmont Chateau Whistler 4 stars

Customer review rating (ALL Rating) 4.6/5 3,493 reviews

Fairmont Chateau Whistler - Image 1
Fairmont Chateau Whistler - Image 2
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Description

Hotel extras

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Fairmont Chateau Whistler Golf Club, with 18 holes and mountain vistas

  • A pet-friendly hotel in Whistler, near walks and hiking trails

  • The largest event facilities in Whistler, ideal for meetings and weddings

Our accommodation(s)

Hotel location

Fairmont Chateau Whistler

4599 Chateau Boulevard
V8E 0Z5 WHISTLER
Canada

GPS:50.116925, -122.946233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,493 reviews

TripAdvisor Rating  4.5/5  5,215 reviews

Certificate of excellence 2024

A fantastic hotel with great ski facilities and ski-in/out location in upper village. Some thoughts for improvement...

TripAdvisor rating 5.0/5

Stuart L Couples - TripAdvisor review

This is undoubtedly a fantastic hotel. Our third visit and is perfect for skiing Whistler/Blackcomb. We had a Gold room on the 8th floor and used the ski valet, bar, leisure club and even had a meet and greet with Archie the hotel dog. I do have some thoughts and recommendations to make this a perfect holiday. We first came here over 10 years ago and since that time, nothing has really changed. It still looks nice and welcoming in the lobby/reception, but I would have expected to see some upgrades in that time. Also nothing has changed in the inside/outside pool area, and I am think this now looks tired and in need of an upgrade. The hotel provides great ski facilities, but still people wander around in ski boots. We had someone upstairs wandering about in ski boots and think this is completely unacceptable. The hotel must have loads of complaints about this, so not sure why they don't ask people not to walk about the hotel in ski boots and especially in bedrooms. Finally, we paid extra for the Gold floor. This was great for breakfast, afternoon and evening food/snacks. However, it was evident people from other floors (not floor 9) were also accessing the lounge - really at our expense. Like pretty much every other lounge i have been to, there needs to be restricted access to this area. Finally, I don't have children and the lounge felt often like a crèche. I am not against families with kids using the lounge, but it is hardly an upmarket relaxing place when kids are running around and screaming. I blame the parents, but wonder if the lounge could be split into 2 kid friendly/adult only halves. Special shout out to all the fantastic (international) serving team and Ian (Hartley I think) on Gold reception for being the perfect host.

Thank you for your thoughtful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel, especially the amenities and your interactions with our team and Archie. We appreciate you sharing your feedback with our team, both positive and constructive. Please know that we will share your feedback with our Director of Rooms for further internal review and discussion. We hope to welcome you back soon for another mountain getaway!

First Class all the way!

TripAdvisor rating 5.0/5

Ed S Solo travel - TripAdvisor review

Truly a world class resort. Everything about the place is first class and is there to insure your time is as enjoyable as humanly possible. Try as I may I couldn't find a single thing at fault. Quite possibly the finest establishment of it's kind I've had the absolute pleasure to patronize. My room was perfect and I've never laid on a finer mattress. Room service was timely as well as tasty. If you're going on a skiing trip and heading to Whistler book a room here. You won't be disappointed

We are absolutely delighted to read your glowing review! It's wonderful to know that every aspect of your stay, from our rooms and mattresses to our room service, exceeded your expectations. At Fairmont, we strive to offer our guests truly memorable experiences, and we are delighted to know that your visit was truly representative of this. At Fairmont, we strive to offer our guests truly memorable experiences, and we are delighted to know that your visit was truly representative of this.

Amazing experience

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Amazing hospitality, friendly staff, courteous and go above and beyond.

Overall Excellence

Customer review rating 5.0/5

Joseph L. Families - Confirmed reviews ALL

We had a great stay. All of the staff were so friendly and helpful. The experience truly could not have been better.

Good location. Well trained staff.

Customer review rating 5.0/5

Ben Solo - Confirmed reviews ALL

Seamless

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Other web-users rate our hotel

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  • 1,224 reviews 8/10 Room
  • 2,053 reviews 8.8/10 Service
  • 9 reviews 2/10 WiFi
  • 652 reviews 8.3/10 Food
  • 613 reviews 8.7/10 Amenities
  • 513 reviews 9.2/10 Vibe
  • 309 reviews 7.3/10 Cleanliness

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