Fairmont Kea Lani - Maui 5 stars

Customer review rating (ALL Rating) 4.7/5 1,308 reviews

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Fairmont Kea Lani - Maui - Image 1
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Fairmont Kea Lani - Maui - Image 3
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4100 Wailea Alanui Drive, 96753 MAUI, United States

Description

Hotel extras

  • Rejuvenate your mind, body and spirit at Fairmont Kea Lani's award-winning spa.

  • Immerse yourself in Hawaiian culture within Hale Kukuna.

  • Indulge in the finest cocktail craftsmanship served with an ocean view at Pilina.

  • Signature restaurant, Kō, serving island-inspired cuisine.

  • Soak up the sun from any of our three main swimming pools.

Our accommodation(s)

Hotel location

Fairmont Kea Lani - Maui

4100 Wailea Alanui Drive
96753 MAUI
United States

GPS:20.675896, -156.440422

Telephone
Fax +1 808-875-1200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,308 reviews

TripAdvisor Rating  4.5/5  6,214 reviews

Certificate of excellence 2024

Very noisy people on the beach and you're right next door to them

TripAdvisor rating 2.0/5

bruce b Friends getaway - TripAdvisor review

The hotel room was lovely, clean and very nice. The hotel manager was very helpful Nice. The guy that checked me in it was horrible. I had asked for a garden room and upgraded through the hotel. And got a room with a wall. The manager allowed me to upgrade for a fee to an ocean view Room. The beach rules were terrible. You had to be there at 8 AM to sign in. They put you literally right on top of your neighbor and if you had to leave to go to lunch, you'd have to start all over again with the chairs you heard everybody's conversation and heard the kid screaming in your ear. Was not relaxing like most other hotels

Villas are amazing, dining options are great, beach is really great

Customer review rating 4.0/5

Jaclyn Families - Confirmed reviews ALL

ALL of our staff interactions were so great. We travelled with little kids and everyone was so friendly and accommodating - truly a family-friendly resort. All of our dining experiences were without fault which was great considering most meals were at the property. The villas are spectacular, we stayed one night in a suite and 6 nights in a 2 bedroom villa and was one of the best experiences we have had!!! The only "negative" feedback is: 1) that AMA was under construction during our stay, which we were not made aware of before we booked or arrived. 2) There are not enough complimentary chairs by the pool which is frustrating when you are travelling with little kids as you have to have eyes on them at all times in the water. 3) the pool temps were very cool which was a shame as the waterslide was such a fun feature but not used much due to the cool water. We ended up spending most of the time at the beach which was so great!

Aloha M. Ohana, Thank you for your recent stay at Fairmont Kea Lani and for being a valued Gold member of the ALL - Accor Live Limitless program. We are thrilled to hear that you enjoyed our beautiful location and found our staff to be wonderful. I see that there were issues at the pool in regard to finding open seating. I am sorry to see this and have made it a point to speak with the Beach and Pool director to make sure this is being addressed. I do also see that our concierge team did not meet your expectations. If you would like to share more about this, I would love to hear how we can improve. Outside of this I hope that you and your ohana had a much needed, relaxing vacation. We hope that we are able to see you and your ohana back for an even better stay in the future. Mahalo nui loa, Marcus Perez, Guest Relations Manager.

AWESOME!

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Everything and everyone was incredible!

Aloha Samir Ohana, Thank you for your recent stay at Fairmont Kea Lani and for being a valued Classic member of the ALL - Accor Live Limitless program. We are thrilled to hear that you enjoyed our beautiful location and found our staff to be wonderful. We take pride in maintaining high standards of hospitality and are proud to know we have accomplished this for you. We look forward to welcoming you back to our resort for another exceptional stay in the future. Mahalo nui loa, Marcus Perez Guest Relations Manager

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very pleasant

Aloha H. Ohana, Thank you for your recent stay at Fairmont Kea Lani and for being a valued Platinum member of the ALL - Accor Live Limitless program. We are thrilled to hear that you enjoyed our beautiful location and found our staff to be wonderful. We take pride in maintaining high standards of hospitality and are proud to know we have accomplished this for you. We look forward to welcoming you back to our resort for another exceptional stay in the future. Mahalo nui loa, Marcus Perez Guest Relations Manager

Our favorite staycation resort

Customer review rating 5.0/5

Hana L. T. Couples - Confirmed reviews ALL

The friendly staff all exude "Aloha". From arrival they are welcoming, accommodating, and aim to please. All rooms are suites or more. The new lobby is beautiful. The self parking is so convenient and they are not out to gouge you with a charge for that. The great lawn facing the ocean is ambiance all the way, not to mention great for whale watching. We love their different pool options and appreciate the layout of chaise lounges and free umbrellas, feeling privacy, as opposed to the long sardine rows of chairs at the competitor hotels in Wailea. Ko is our favorite dinner restaurant with a splendid and mouthwatering menu, and impressively provides delicious plant based options as well. Nicks Fishmarket is also fantastic and fun for dinner. In all of Wailea, Kea Lani has the best breakfast buffet with such a variety of traditional and local foods, plus thriving in plant based options as well as the omelette station and carnivore options, and even a few top notch poke options. We have stayed at the top Wailea resorts but prefer Kea Lani Fairmont for the overall comfort and enjoyment they provide there.

Dear Ms. W., Mahalo for your glowing review and for making Fairmont Kea Lani your favorite staycation destination! It’s wonderful to know that Ko and Nick’s Fishmarket left such a lasting impression, along with our breakfast buffet's variety. Your thoughtful suggestions for the poolside menu and bar offerings have been noted, and we appreciate your feedback as we continue enhancing our guest experience. Thank you for highlighting the warm Aloha spirit of our team. We look forward to welcoming you back for many more comfortable and memorable stays! Mahalo, Nicola, Front Office Manager

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Other web-users rate our hotel

  • 249 reviews 8.9/10 Location
  • 549 reviews 9.1/10 Room
  • 697 reviews 8.9/10 Service
  • 356 reviews 8.8/10 Amenities
  • 211 reviews 8.9/10 Vibe
  • 165 reviews 8.3/10 Pool
  • 113 reviews 7.9/10 Cleanliness
  • 80 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.