Borgobianco Resort & Spa Polignano - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 128 reviews

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Description

Our accommodation(s)

Room

DELUXE ROOM, 1 Queen Size Bed or 2 Single Beds

  • 2 pers. max
  • 27 / 290 sq ft
  • Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
  • Views: Ocean/Sea view or Courtyard View
  • Most of the accommodation: Balcony

Hotel location

Borgobianco Resort & Spa Polignano - MGallery

Contrada Casello Cavuzzi
70044 POLIGNANO A MARE
Italy

GPS:40.95747, 17.207762

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

WHITE

The Ristorante White is lively all day long, thanks to a hearty breakfast of local produce served on our terrace with views of the sea. For dinner, enjoy tasting typical Mediterranean and Puglian dishes in a fresh and refined atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  128 reviews

TripAdvisor Rating  4.5/5  502 reviews

Certificate of excellence 2024

Very good hotel exceptional staff

TripAdvisor rating 4.0/5

Dr Julian L TripAdvisor review

The staff was very kind and helpfull, breakfast was very good, dinner at the restaurant was not on our taste , too much local food not on our taste. The massages were good not exceptional. Overall a very good experience, highly recomended for everyone that want to enjoy a quiet stay and visit the region

Thank you to the special staff

TripAdvisor rating 4.0/5

DaliaM159 Couples - TripAdvisor review

We had a mixed experience of this resort. First what we didn’t like: -it’s in the middle of nowhere deep in farmland countryside. It’s over 20 minutes from civilization (less if you know the roads, but note that google maps will not help you!) The only way to reach it is through extremely narrow, abandoned dirt roads, which at night and (heaven-forbid) after some wine, are actually dangerous to drive for the average driver. We slashed the side of our tire hitting the stonewalls on an extremely narrow turn and being a holiday in August on Sunday night, we were scrooged. Will tell you more…., - the hotel itself is dated and leaves a lot to be desired. A facelift maybe necessary…, Now what turned this from a crappy experience to the highlight of our one month trip in Italy: - the staff is absolutely incredible! Every single one them is amazing. Front office, bellman, restaurant managers, servers, poolside staff, everyone!! - my husband and I will forever remember that Sunday night when the hotel manager, Martino, and front desk manager, Alessandra, insisted on coming as fast as they could to pick us up in person when we called for advice on what to do when our roadside assistance said they had to tow our car. They jumped into their personal car as we spoke, had us send them our live location to find us, waited in the street for an hour with us, handled all the communication with roadside call center, and the paperwork with the tow truck when it arrived, and booked us a ride the following day to the airport to pick up a replacement vehicle. Not only did they do this with so much graciousness, they also surprised us upon return to the hotel with arrangements for a special table at the restaurant (which is outstanding!) where they bought us dinner and a bottle of wine, to turn our bad day around. This is beyond service! We felt taken care of. Quite often, we get onto a plan of action when we are on our short American vacations and we can be quite frustrated when we are forced to deviate from the plan for even one of those precious vacation days. For us, that one day (which could have easily been the low of our Italy time) left us so inspired and grateful, thanks to those two special people. It completely changed our outlook on a lot of things (and this is our 15th trip to Italy). We are SO grateful that we had that unpleasant experience because through it we discovered the kindness, care, and authenticity in the people we met in puglia. Thank you to the very special staff at Borgobianco ❤️❤️

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great location. Staff were absolutely amazing, so friendly & courteous.

Dear Mr O., Thank you very much for taking the time to leave a message for us and sharing your lovely feedback. We are happy to hear that we made your stay comfortable and pleasant, and you found our staff to be attentive. We would be more than happy if you could paste the review on Trip Advisor too, this can help us greatly. Here as follow the link https://www.tripadvisor.it/Hotel_Review-g635875-d11…-Reviews Borgobianco_Resort_Spa_Polignano_MGallery-Polignano_a_Mare_Province_of_Bari_Puglia.html We are looking forward to welcoming again soon. Warm Regards, Rossella - Assistant Hotel Manager

Oasis of luxury and relaxation

TripAdvisor rating 5.0/5

rhodesrock2010 TripAdvisor review

The hotel is just beautiful. The outdoor pool area and gardens are lovely and maintained very well. Rosella was so helpful with any and all requests and went out of her way to accommodate our group on our pilates retreat. The dinner menus were quite challenging to follow but the food was very good quality and plentiful. The breakfast was less varied but still good quality. The rooms have tea and coffee making facilities which is rare in Italy and some free refreshments in the lobby is also a nice gesture. The spa also offers healthy snacks and teas to enjoy after treatments or using the pool area. Overall a lovely place to spend a few days relaxing and enjoying 'la dolce vita'

Dear Madam, Thank you for taking the time to share such a kind feedback regarding your stay! I am glad that we could make your stay fantastic at Borgobianco Resort & Spa– Mgallery. I am happy to hear you have enjoyed and appreciated many aspects of your stay such as the pool, gardens and the food. We’d be happy to serve you again with the same awesomeness next time you visit us. Kind regards, Rossella - Assistant Hotel Manager

Unbelievable experience 10/10

TripAdvisor rating 5.0/5

Jeremy H TripAdvisor review

We hosted a Pilates retreat at Borgobianco and dealt with Rossella Vicino throughout the 5 days. Rosella could not do enough for us she was amazing 10/10. So thoughtful and attentive and looked after us all the time. The facilities were amazing and the food was Michelin style. Just an amazing experience and would have no hesitation in recommending Borgobianco

Dear Mr Jeremy, Thank you very much for your "cracking" review. I am happy to hear that we made your stay comfortable and pleasant, and you greatly enjoyed your overall experience. We strive to provide a memorable experience to our guests and I am happy to hear that we have met your expectations. I hope to see you back in Polignano in the very near future. Kind regards, Rossella - Assistant Hotel Manager

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Other web-users rate our hotel

  • 80 reviews 7.3/10 Location
  • 108 reviews 7.2/10 Room
  • 194 reviews 9.4/10 Service
  • 90 reviews 9/10 Food
  • 71 reviews 8.5/10 Comfort
  • 58 reviews 9.3/10 Breakfast
  • 29 reviews 5.7/10 Cleanliness
  • 5 reviews 6/10 Beach

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