Mercure Villa Romanazzi Carducci Bari 4 stars

Customer review rating (ALL Rating) 4.3/5 573 reviews

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Mercure Villa Romanazzi Carducci Bari - Image 1
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Via Giuseppe Capruzzi 326, 70124 BARI, Italy

Description

Hotel extras

  • A few minutes from the city center and the train station. Easily reached from the airport.

  • Featuring a large outdoor swimming pool, gym, and spa with mini pool, sauna, and Turkish bath.

  • Park and historic buildings. Parking in a garage and outdoors. Scooter and bicycle rental.

  • Bar and restaurant with local and international cuisine, a terrace overlooking the park.

  • 20 rooms for conferences, weddings, and private events for up to 450 people.

Our accommodation(s)

Hotel location

Mercure Villa Romanazzi Carducci Bari

Via Giuseppe Capruzzi 326
70124 BARI
Italy

GPS:41.116321, 16.859526

Telephone
Fax +39 080 556 0297

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CARDUCCI RESTAURANT

Currently unavailable

The location is in keeping with the restaurant's cuisine: meticulously designed, refined, and elegant. In the dishes, excellence meets, colors blend, and flavors combine. An emotional journey through esthetics and taste, innovation and tradition.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  573 reviews

TripAdvisor Rating  4.1/5  2,535 reviews

Customer review rating 4.0/5

Diana E. Families - Confirmed reviews ALL

The breakfast was great, the restaurant excellent. Great location. However, the SPA is outdated and does not have pool and space. The garden absolutely excellent for walking and enjoying fresh air.

Customer review rating 5.0/5

Ion L. P. Solo - Confirmed reviews ALL

The stay at this mercure accor hotel was exceptional. The services are amazing with an incredible professional and warm staff. More appreciations to the guy from the bar who served me "the welcome drink" in a pure Italian style. The rooms are very clean but no personal hygiene products like shavers or dental cleaning, but, without a doubt, I will return to stay there.

Customer review rating 2.5/5

David B. Families - Confirmed reviews ALL

The restaurant even with a limited menu offered good food and service. Front desk staff also helpful. Room was much too hot, and there was not way to cool it. Spoke t front desk and they said they would turn off the heating. If they did it had little effect. We were obliged to have the window open, however this then attracted mosquitoes and we ended up with numerous bites. Room situation was not a good experience. Room also lacked charging points and l had to borrow an extension from the front desk.

Dear Guest, thank you for taking the time to share your detailed feedback. We’re pleased to hear that you enjoyed our food, the service in the restaurant, and the helpfulness of our front desk team. We are truly sorry, however, for the discomfort you experienced in your room. The issue with the temperature and the lack of effective cooling clearly affected your stay, and we apologise that our attempt to adjust the heating did not bring the expected improvement. We also regret the inconvenience caused by needing to keep the window open and the mosquitoes that followed. Your remarks regarding the limited charging points are also very valuable, and we appreciate you bringing this to our attention. Please rest assured that your comments have been shared with our maintenance and management teams, as they will help us prevent similar situations in the future. We hope you will consider giving us another opportunity to provide you with a more comfortable experience. Kind regards, Veronica Summa Front Office & Sales Manager

Customer review rating 3.0/5

Rene S. Couples - Confirmed reviews ALL

Nice stay. Beautiful location. Nevertheless, it lacked finesse in the service. Airco in the room did nót work. Communication at reception desk was not clear. Diner at the Carducci was bizar. Mistake about half or full bottle of wine. Waitress told us we could bill the meal to the room. They send someone to the reception desk to check wether we were guests … We had to pay directly by card, it failed, the responsible person of the restaurant handled it weirdly, as if we were suspects, he followed us to the reception. There, the credit card payment also failed, they didn’t offer help or the courtesy to bill it on the room, to be paid at check out. Payment with a debit card finally worked. We found out later that there was a temporarily technical failure with the credit card company. We did not feel very comfortable with the collaboration between the rstaurant and front desk. Kindly regards.

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your stay and appreciated our beautiful location. At the same time, we sincerely apologize for the inconveniences you experienced. We are sorry for the issues with the air conditioning and for the lack of clarity in the communication at the reception. This does not reflect the level of service we strive to provide. We will make sure to review this internally to improve our procedures. Regarding your experience at the Carducci restaurant, we are truly sorry for the uncomfortable situation. The misunderstanding about the wine, the confusion regarding the room charge, and the handling of the payment—especially considering the temporary technical failure—should have been managed with much more professionalism and courtesy. We fully understand how this made you feel and we appreciate you bringing it to our attention. We will address this with both the restaurant team and our front desk staff to ensure better coordination and a smoother experience for our guests. Thank you again for your detailed review. We hope you will give us the opportunity to welcome you back, so we can offer you a stay that fully reflects the standards we aim for. Kind regards, Veronica Summa Front Office & Sales Manager

Customer review rating 5.0/5

Elizaveta E. Solo - Confirmed reviews ALL

The room was nice, hotel location very close to the main railway station. It is possible to go on foot to the city center. The staff at the reception was friendly and helpful! Grazie mille Pierto per il rapido check in!

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Other web-users rate our hotel

  • 479 reviews 7.5/10 Location
  • 587 reviews 6.6/10 Room
  • 529 reviews 8.2/10 Service
  • 11 reviews 4.5/10 WiFi
  • 304 reviews 7.4/10 Breakfast
  • 160 reviews 6.6/10 Cleanliness
  • 119 reviews 3.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.