Mercure Villa Romanazzi Carducci Bari 4 stars

Customer review rating (ALL Rating) 4.3/5 600 reviews

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Mercure Villa Romanazzi Carducci Bari - Image 1
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Via Giuseppe Capruzzi 326, 70124 BARI, Italy

Description

Hotel extras

  • A few minutes from the city center and the train station. Easily reached from the airport.

  • Featuring a large outdoor swimming pool, gym, and spa with mini pool, sauna, and Turkish bath.

  • Park and historic buildings. Parking in a garage and outdoors. Scooter and bicycle rental.

  • Bar and restaurant with local and international cuisine, a terrace overlooking the park.

  • 20 rooms for conferences, weddings, and private events for up to 450 people.

Our accommodation(s)

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Room 1

Hotel location

Mercure Villa Romanazzi Carducci Bari

Via Giuseppe Capruzzi 326
70124 BARI
Italy

GPS:41.116321, 16.859526

Telephone
Fax +39 080 556 0297

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CARDUCCI RESTAURANT

The location is in keeping with the restaurant's cuisine: meticulously designed, refined, and elegant. In the dishes, excellence meets, colors blend, and flavors combine. An emotional journey through esthetics and taste, innovation and tradition.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  600 reviews

Customer review rating 4.5/5

Mairead C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Valentina K. Families - Confirmed reviews ALL

Dear Guest, We thank you very much for your wonderful review! We are really happy that you enjoyed the stay and, in particular, the magnificent view from your room. Knowing that you had a pleasant experience is the greatest satisfaction for us. We hope to have the pleasure of welcoming you back very soon for another unforgettable stay. Kind regards, Veronica Summa Front Office & Sales Manager

Customer review rating 3.5/5

Joanna K. Families - Confirmed reviews ALL

Dear Guest, We thank you for sharing your experience and taking the time to write this review. We are sincerely sorry that breakfast did not meet your expectations. Your comments on product variety and availability are very important to us and will be shared with our team to explore possible improvements. Instead, we are really happy to read your words of appreciation to our colleague who prepares omelets. We will certainly send you your compliments: knowing that your professionalism, your smile and your kindness have made your stay more pleasant will be a great satisfaction for you. We hope to welcome you back in the future and offer you an experience that lives up to your expectations. Kind regards, Veronica Summa Front Office & Sales Manager

Customer review rating 4.0/5

Alison S. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our pool area, found your room comfortable and spacious, and appreciated the quality of the food served in our restaurant. We are, however, sorry to learn about the issue you experienced with the taxi fare to the airport. We understand how frustrating this situation must have been. Please note that taxi fares are managed by independent operators, but we take your comments seriously and will review the information provided with our team to help ensure that clearer guidance is given to our guests in the future. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards, Veronica Summa Front Office & Sales Manager

Customer review rating 2.5/5

Martyn J. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share such detailed feedback regarding your recent stay. We are truly sorry to learn that your experience did not meet your expectations and that several aspects of your visit caused frustration and disappointment. First and foremost, please accept our sincere apologies for the inconvenience caused by the restaurant being unavailable on Sunday. We understand that this may have impacted your plans, particularly on a Sunday evening. We are especially concerned to read about your breakfast experience. Regardless of the booking conditions, the situation should have been handled with greater discretion, clarity, and professionalism. We deeply regret the embarrassment and frustration you felt when the matter was discussed publicly, and we appreciate your acknowledgment of the staff member's apology. We also understand your dissatisfaction regarding the communication surrounding your breakfast reservation. It is clear from your comments that there was confusion about the type of breakfast included in your booking, compounded by inconsistent information and a lack of timely managerial support when you sought clarification. This is certainly not the level of service we aim to provide. Your feedback has been shared with the relevant departments and management team for thorough review. We are committed to improving our communication processes and ensuring that concerns raised during a guest's stay are addressed promptly and effectively. While we regret that we were unable to restore your confidence before your departure, we sincerely appreciate you bringing these matters to our attention. Guest feedback is invaluable in helping us identify areas where we must do better. We hope you will accept our apologies and consider giving us another opportunity in the future to provide the high standard of hospitality that our guests rightly expect. Kind regards, Veronica Summa Front Office & Sales Manager

Other web-users rate our hotel

  • 488 reviews 7.6/10 Location
  • 598 reviews 6.5/10 Room
  • 556 reviews 8.3/10 Service
  • 13 reviews 6.2/10 WiFi
  • 320 reviews 6.9/10 Breakfast
  • 160 reviews 7.1/10 Cleanliness
  • 124 reviews 3.5/10 Value
  • 44 reviews 5.2/10 Bar

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