Mercure Villa Romanazzi Carducci Bari 4 stars

Customer review rating (ALL Rating) 4.3/5 581 reviews

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Mercure Villa Romanazzi Carducci Bari - Image 1
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Via Giuseppe Capruzzi 326, 70124 BARI, Italy

Description

Hotel extras

  • A few minutes from the city center and the train station. Easily reached from the airport.

  • Featuring a large outdoor swimming pool, gym, and spa with mini pool, sauna, and Turkish bath.

  • Park and historic buildings. Parking in a garage and outdoors. Scooter and bicycle rental.

  • Bar and restaurant with local and international cuisine, a terrace overlooking the park.

  • 20 rooms for conferences, weddings, and private events for up to 450 people.

Our accommodation(s)

Hotel location

Mercure Villa Romanazzi Carducci Bari

Via Giuseppe Capruzzi 326
70124 BARI
Italy

GPS:41.116321, 16.859526

Telephone
Fax +39 080 556 0297

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CARDUCCI RESTAURANT

The location is in keeping with the restaurant's cuisine: meticulously designed, refined, and elegant. In the dishes, excellence meets, colors blend, and flavors combine. An emotional journey through esthetics and taste, innovation and tradition.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  581 reviews

Customer review rating 2.5/5

Martyn J. Couples - Confirmed reviews ALL

We checked in only to be told the restaurant was not avalable due to a function. It was Sunday, so we had to elect to go to the Old Town, a mile away, to eat. Breakfast the next morning was chaotic, it seemed the staff were struggling, nobody was checking us into the breakfast restaurant. We were then approached when we had our food, to be checked in, only to be told loudly with a lot of people around us that we were restricted as we had a restricted breakfast booking..I was very angry as I was not aware of any restriction, and unhappy with the way we were directed on this.It was embarrassing!! I challenged the staff member both about the restriction and the manner in which she spoke to us. I explained that I was unaware, and unhappy with the way she spoke to me. She apologised profusely, and I accepted that. I subsequently checked my booking which simply stated I had booked breakfast for both days without any mention of restriction...I spoke to reception to explain this, was told I had booked a restrcted breakfast which I could not recall any mention, and then shared my emailed confirmation that it simply confirmed breakfast was booked. I was then told that I would have to pay an additional charge, at which time I refused, and asked to see the Food and Beverage Manager who was not available. I then asked to see either the General Manager or Duty Manager and again neither were avalable. The receptionist told me he would try to resolve this and let me know. I heard no more until checkout when I was again told I would need to pay additional cost for breakfast. I again refused and went through everything yet again with the checkout receptionist. She tried to justify the additional cost as " you would have seen this when you booked" I again explained no recollection of this and showed my booking confirmation email... Unfortunately I do not think this was managed at all well..even when I was told there was an appparent system problem which did not specify the type of breakfast booking, which I was told had now been resolved. Not a good expetience Accor!! You may be familiar with the Hilton " make it right program" if you had followed something similar it would have resolved the issue, and save my wife and I leaving your hotel, in a very negative state.

Customer review rating 1.5/5

Glenn B. Solo - Confirmed reviews ALL

Over 3 days, air conditioning never worked and room temperature was in excess of 24-26C evern at night or with the blackout curtains closed. Recommend you do not rent room 610 until the AC is fixed.

Customer review rating 5.0/5

Samir C. Friends - Confirmed reviews ALL

I am so happy with the service we received. We got an early check in for all 3 rooms. It was amazing since we were so tired after a long trip. Breakfast was awesome.

Customer review rating 3.0/5

Matthew H. Solo - Confirmed reviews ALL

Staff valued from helpful to useless No one mentioned Saint Celebration and fireworks. Gym shower needs towels and soap. If I order a cab for 7am, I expect it to be there.

Customer review rating 5.0/5

Terry F. Couples - Confirmed reviews ALL

Our enormous room was classy and beautifully decorated! Service was exceptional!

Other web-users rate our hotel

  • 474 reviews 7.6/10 Location
  • 576 reviews 6.6/10 Room
  • 541 reviews 8.2/10 Service
  • 11 reviews 6.6/10 WiFi
  • 313 reviews 6.7/10 Breakfast
  • 237 reviews 6.2/10 Food
  • 157 reviews 7.2/10 Cleanliness
  • 120 reviews 3.5/10 Value

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