Customer review rating (ALL Rating) 4.4/5 2,518 reviews
ALLSAFE approved hotel
Right in the heart of Sukhumvit
Few steps from BTS Nana
Convenient access to multiple restaurants
Comfortable Hotel Tuk Tuk service to nearby locations
Short distance to department stores
18 Sukhumvit Soi 11
Check-in from 14h00
Check out up to 12h00
Check-in from - Check out up to
Alex Brasserie brings together the best components of a restaurant, bar and a lounge serving vibrant French cuisine and creative fusions. Open daily from 6am to midnight.
Stylish, modern Argentinean steakhouse offering the best meats cooked to your specification and instructions on the grill. The restaurant features a stunning wine cellar, spectacular bar and terrace area.
100% genuine reviews from our guestsFind out more
Anonymous Couples - 25/11/2021 Confirmed reviews ALL
Too expensive for short sta
Anonymous Solo - 24/11/2021 Confirmed reviews ALL
i really enjoyed the stay.rooms are really big compared to other hotels and well maintained
Spacious and large rooms, enjoyed the stay
Matin S. Families - 24/11/2021 Confirmed reviews ALL
I loved the large rooms because I love spacious rooms when I travel with my family. I liked the study table and the two TV concepts too. The bathroom was neat and tidy with a large bathtub. The only thing I did not like was the time spent at the reception when I checked in. I had already shared my documents at the time of booking however I was asked to fill the form and the overall process took a bit longer than I expected. I would have rated 10 if this process was quick. The food was okay. I did specify in the email I sent at the time of booking that I prefer Thai food however an Indian meal was booked for me which I changed at the time of check-in. I liked to location and the hospitality however my feedback would be to improve on the check-in process because I had a long flight with the exhausting immigration procedures during the pandemic and the only thing I wanted was to check-in faster and relax at the hotel.
Clean room , nice and well mannered house keeping, nice food
Pp Couples - 22/11/2021 Confirmed reviews ALL
Not quite impressed with the reception girl with her attitude but she hold her emotion very well.
Poor communication before arrival
J Solo - 22/11/2021 Confirmed reviews ALL
After booking and paying for my room and AQ I awaited a booking confirmation (which was needed for my Thailand Pass application). I didn’t get a reply the next day so I then had to contact the hotel. I again did not get a reply to my email. 48 hrs later I had to manually contact the hotel by phone to ask for my confirmation. I was told that I would have to wait for the staff to email it to me. It took approximately 3 days to get my email booking confirmation (thanks which is far too long for such things). I was very close to just cancelling my stay and rebooking with another hotel. Chutima from reservations was the name of one of the staff members that I had contacted by email who each time replied very slowly.
Our most recent 20 reviews
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