Dear Valued Guest, Thank you for taking the time to leave us a comment. Your feedback is greatly appreciated and will be shared with our team. Knowing that our guests are satisfied with our service is a great encouragement for us to continue striving for excellence in future. We hope to have the opportunity to serve you again in the near future. Sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for your great score. We always endeavor our best to make sure our valued guests have a delightful experience while staying with us. We are pleased to read that you enjoyed the services and facilities. We are glad that you found everything was excellent and we are looking forward to welcoming you back in sometime soon. Kind Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for taking out time to share your stay experience. We are thrilled to learn that you had an overall pleasing stay. The room was to be nice, clean and comfortable for you during the stay. We will share your feedback to the rest of the team as it means a lot to us to continue providing an excellent service for our guests in future. At the same time, we will use your feedback to make necessary changes to ensure we enhance our guest's journey. We are glad that you found everything was excellent and we are looking forward to welcoming you back in sometime soon. Kind Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Bangkok Sukhumvit 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Mr. Kai Hung C., Thank you for your recent stay and gave us the top score. We are delighted to read that you were happy with all aspects of your stay and the staff service was exceeding your expectations. We hope to have another chance to welcome you back and wish your future stay as pleasant as the previous one. Sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Mr. Lei S., Thank you for providing us a review regarding your stay at Ibis Styles Bangkok Sukhumvit 4. We are thrilled to know that you had a pleasant stay and that you found our hotel location was convenient for you during the stay. However, we apologize for any inconvenience you may have experienced regarding the price of our hotel. We appreciate your feedback and will take it into consideration. However, we assure you that we strive to offer the best value for our guests' stay experience. We constantly review and adjust our prices to remain competitive in the market and compare with other hotels in the similar service while still providing excellent service and amenities. Thank you once again for your input, we will continue to strive for excellence in providing a comfortable and affordable stay for our guests. We hope you will give us another chance to exceed your expectations in the future. Thank you for once again choosing to stay with us. Best Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Mr. Z., Warmest Greetings from ibis Style Bangkok Sukhumvit 4. First of all, thank you for being a member and you for taking the time to tell us about your experience at the ibis Styles Bangkok Sukhumvit 4. I am sorry that your bill experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer. However, we seriously investigated and found that the email request for an invoice was sent to the reservation center, which was not at the hotel base. The response was then delayed. We do understand your frustration and your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will allow us to better serve you in the near future. Sincerely, Rattana Prasertklang Front Office Manager.

Dear Valued Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you had a great stay and enjoyed the quiet, peaceful environment with good soundproofing. We appreciate your suggestion regarding the breakfast variety and will certainly take it into consideration as we work to improve our offerings. We look forward to welcoming you back to ibis Styles Bangkok Sukhumvit 4 for another excellent experience. Sincerely, Hotel Management

Dear Valued Guest, Thank you for sharing your feedback! We’re pleased to hear that you found our location convenient. As you mentioned, our hotel is perfect for those who enjoy the vibrant nightlife in the area. We’re glad you had a great experience and look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management

Dear Valued Guest, Thank you for your lovely feedback! We're glad to hear that you enjoyed the environment at our hotel. We also appreciate your kind words about our front desk staff; they work hard to provide excellent service. We look forward to welcoming you back soon! Sincerely, Hotel Management

Dear Ms.T., Warmest Greetings from ibis Style Bangkok Sukhumvit 4. Thank you for taking the time to tell us about your experience. I am sorry that your check-in experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rattana Prasertklang Front Office Manager

Dear Mr. H., Warmest Greetings from ibis Style Bangkok Sukhumvit 4. Thank you for being a member and your recent stay. We appreciate you taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rattana Prasertklang Front Office Manager

Dear Mr. Laptsing L., We very much appreciate your feedback and are thrilled to know that you were happy with our staff services and that the hotel location was convenient for you during your stay. We will pass on your positive comment to the rest of the team to recognize their excellent job. At Ibis Styles, we are committed to serving the most comfortable and convenient stay for all of our guests, we do apologize for all inconvenience you may have experience regarding the AC and the water in shower room was not in a good condition, please rest assure that the relevant department will be shared this issue to prevent future recurrence. Once again, thank you for taking the time to write about your experience with us and we hope you will visit us again in the future so that we can show you the full range of services that Ibis Styles offers. Yours sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Mr. Tsen Fang W., Thank you for your great score. We always endeavor our best to make sure our valued guests have a delightful experience while staying with us. We are pleased to read that you enjoyed the services and facilities. We are glad that you found everything was excellent and we are looking forward to welcoming you back in sometime soon. Kind Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Mr. Pui Lung T., Thank you very much for sharing your stay experience with us. It is a wonderful to know that your overall experience was pleasant and that you were happy with the staff service. Moreover, the breakfast was delicious and met your expectation. We will share your kind words to the rest of the team as it serves as an encouragement for us to continue serving an excellent service for our guests in future. At the same time, we will take your feedback to improve and enhance our guest's experience. We wish your next visit with us will be as pleasant as the previous one. Sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager