阿索克雅高美爵公寓酒店 5 星

I stayed at this hotel for 3 weeks and as other people have mentioned in other reviews, this hotel shows it age. It is graceful, but it lacks some comforts like a restaurant and a nice bar for unwinding. True the rooms have kitchens but not everybody wants to cook during a vacation. The personnel was superb. I will mention Cream, at the reception, because I was not diligent enough to write down the names of all the other equally pleasant and helpful assistants. The breakfast ladies were also very charming and friendly. The breakfast choices dwarf as compared to the choices at the Novotel Sukhumvit 20 of the same chain. However, it had enough choices to make it a satisfying and plentiful meal. The ding in this review, that earns the hotel only 4 stars, is because on room 1006 the main bathroom shower has a problem with the hot water. It goes hot and then it stops. You only get cold water to finish your shower. I called the hotel management to have it fixed and the technician that came did not fix it. He claimed that the equipment was old and could not be fixed. I am not sure that I buy that reasoning. Management should look into this issue and fix that shower. Will I stay there again? Most certainly. The location is very quiet and convenient for taking the MRT subway and the BTS Skytrain. Both are about an 8-minute walk. The Tuk-Tuk runs on a schedule that you can count on for going and returning from the BTS. I would have preferred if it were to run longer, say at least until 7:30 PM week days and 7:30 on weekends. This is a nice pleasant hotel with very large rooms, apartments, and in an excellent location.

Great location to everything, Sky Train, Terminal 21 Mall and restaurants and shops. Very walkable neighborhood. Staff was very nice and accommodating, friendly. The rooms are spacious, but outdated and have roaches. I was transferred to a new room and that room had a roach too. I kept my luggage and everything closed up the entire stay, as I was very uncomfortable, even sleeping in my robe every night. The hotel was kind enough to comp my breakfast for the inconvience, but it doesn't make up for roaches. I would not stay here again.

The Grand Mercure Bangkok Asoke Residence is rated as 5 star accommodation but i'm afraid it does not live up to 5 star and should be rated as 4 star. The rooms need upgrading from the dark brown decor to a more modern colour. The lighting in the room is very bad especially in the bathroom and kitchen areas. A simple fix for this would be to instal LED lighting. The television in the bedroom area was far superior and newer model compared to the television in the main sitting/lounge room. The sitting/lounge room did not have an 'Apps' section where I could access Netflix etc. whereas the bedroom television did. The pool area on the 14th floor needs updating, lounge chairs broken and too low to the ground, no shade umbrellas as depicted in their advertising, not enough towels left out for people to use (had to ask), tiles missing inside the pool and pool pump situated right next to access for entry into pool. The good things about this hotel are that it is close to lots of restaurants, multi-level shopping complex (Terminal 21), BTS Skytrain and MRT, all withing walking distance. The staff are all very friendly and welcoming, from the housemaids through to security at the front gate. I would stay here again and hopefully next time there have been upgrades made to ensure this can be properly rated as a 5 star hotel.

Located Soi 19, an easy 5-minute walk to the heart of Bangkok everything within reach. Terminal 21 is a few minutes away, catch up for a coffee or grab some nice food. BTS right at your doorstep. I love this hotel the rooms are large, and I've stayed here many times. I look forward to coming back.

We stayed for ten days at the Grand Mercure Bangkok Asoke Residence. Everything we needed — including a room upgrade and late check-out — was arranged with a smile. The staff were exceptionally friendly and attentive throughout our stay. Our spacious and practical suite was cleaned spotlessly every day. We would like to sincerely thank the entire team and hope to return in the future.