曼谷素坤逸 15 号瑞享酒店 5 星

客户意见评级 (ALL 评级) 4.2/5 1,477 评论

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曼谷素坤逸 15 号瑞享酒店 - Image 1
曼谷素坤逸 15 号瑞享酒店 - Image 2
曼谷素坤逸 15 号瑞享酒店 - Image 3
曼谷素坤逸 15 号瑞享酒店 - Image 4
Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana, 10110 曼谷, 泰国

描述

酒店其他优惠

  • 在商业和商务区中心地带

  • 免费乘坐定时发车的电动嘟嘟车，前往阿索克轻轨站和素坤逸地铁站

  • 屋顶泳池和热带雨林屋顶酒吧

  • LELAWADEE 餐厅在每天的下午 4 点至 5 点间举行巧克力时光活动

  • 提供定制套餐和灵活条款，可举办私密会议。

我们的客房

酒店位置

曼谷素坤逸 15 号瑞享酒店

Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana
10110 曼谷
泰国

GPS:13.742416, 100.55854

电话
传真 +66 2 119 3119

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

LELAWADEE RESTAURANT

Lelawadee 选用新鲜的当地食材，提供传统泰式风味和国际美食的精致融合菜品。适合休闲用餐和特殊场合。该餐厅以温馨的氛围和周到的服务而著名。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,477 评论

客户意见评级 5.0/5

Yu P. 朋友住宿 - 所有已确认评论

性价比高

Dear Mr. Yu P., Thank you very much for sharing your positive feedback following your recent stay at Mövenpick Hotel Sukhumvit 15 Bangkok. We are delighted to learn that you enjoyed our convenient location and found your stay to be of excellent value. Your continued loyalty as our Platinum member is greatly appreciated, and we look forward to welcoming you back for another exceptional experience in Bangkok. With kind regards, Jay Sudhakaran General Manager

位置好，住的不错，个别服务人员有待提高

客户意见评级 2.5/5

王 家庭住宿 - 所有已确认评论

酒店入住体验非常不错，每个工作人员都热情，面带微笑，识别了我的会员等级，并给升级了套房，我想我下一次去曼谷还会去入住，入住期间，在4月1日用早餐时，我和我妻子正在吃早餐，刚刚吃完盘子里的食物，餐厅吧台附近的一位工作人员直接从我身边走过，没有任何沟通和眼神交流，直接把盘子从我桌子上收走，这种不尊重人的做法，让人非常反感。 非常感谢工作人员能观察到客人桌子上情况，及时来收取空盘子的行为，也理解工作强度大做不到面面俱到的具体情况，其他工作人员来收盘子都会询问客人用餐情况并微笑做出“请示”而该名工作人员，面无表情，不做询问，直接快速的端走盘子，非常不礼貌，希望改进。

Dear jia w., Thank you for sharing your feedback about your recent stay at Mövenpick Hotel Sukhumvit 15 Bangkok. I sincerely apologize that your experience did not meet your expectations. Your satisfaction is of utmost importance to us, and I deeply regret that we fell short during your visit. At Mövenpick, we are committed to providing exceptional service to every guest, and your comments are crucial in helping us improve. Please know that we are taking immediate steps to address the issues you raised and ensure they do not recur. We value your input and truly hope you will give us another chance to provide you with a superior experience in the future. Thank you again for bringing this to our attention. Best Regards, Jay Sudhakaran General Manager

房間空間小且舊

客户意见评级 2.0/5

Kevin 单人住宿 - 所有已确认评论

房間裝修太舊，且行政酒廊用隔壁房間的廁所

Dear Kevin, Thank you for sharing your feedback. I sincerely apologize for the issues you encountered during your stay. I am sorry to hear that you found the room decoration to be outdated and that the executive lounge facilities did not meet your expectations. This is certainly not the standard we aim to provide, and I appreciate you bringing these matters to our attention. We are currently reviewing the design and facilities to enhance the guest experience and your comments will help guide those improvements. I hope we can have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay in the future. Best regards, Jay Sudhakaran General Manager

清潔有待加強

客户意见评级 1.5/5

Vincent C. 商务住宿 - 所有已确认评论

送來的點心爬滿螞蟻，請櫃台準備早餐盒也被忽略

Dear Meng Yen C., Thank you for bringing your concerns to our attention. I sincerely apologize for the issues you experienced during your stay. Cleanliness is a top priority for us, and I regret that we did not meet your expectations in this regard. We will address this matter with our housekeeping team to ensure a higher standard moving forward. Additionally, I deeply regret that your request for a breakfast box was not attended to as expected. This is certainly not the level of service we strive to provide, and I will ensure that the appropriate steps are taken to prevent such oversights in the future. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for an improved experience. Best Regards, Jay Sudhakaran General Manager

打扫不干净

客户意见评级 1.0/5

Cindy刘 单人住宿 - 所有已确认评论

第一天进房间，浴袍就散落在行李架上，礼宾让客房打扫把脏浴袍收走后，客房部没有任何解释和弥补的动作；睡觉时看到床单上也有污渍，此次入住体验非常差

Dear L., Thank you for sharing your feedback, and I sincerely apologize for the issues you encountered during your stay. I am deeply concerned to hear about the condition of your room upon arrival, including the scattered bathrobe and the stains on the bed sheets. This does not meet the high standards of cleanliness that we strive to maintain, and I assure you that we will investigate this matter further with our housekeeping team. Please accept our apologies for the lack of communication and resolution regarding the bathrobe. We understand how this affected your overall experience, and we regret that we did not address the situation to your satisfaction at the time. We value your feedback and will take immediate steps to ensure that such incidents do not occur again. I hope you will consider giving us another opportunity to provide you with the exceptional experience we aim to offer. Best regards, Jay Sudhakaran General Manager

其他网络用户评价我们的酒店

  • 1,918 评论 9.1/10 位置
  • 2,337 评论 6.8/10 房间
  • 3,347 评论 8.9/10 服务
  • 59 评论 6.2/10 上网
  • 1,054 评论 7.8/10 早餐
  • 1,036 评论 6.6/10 清洁度
  • 260 评论 8.5/10 酒吧和饮品

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