曼谷素坤逸 15 号瑞享酒店 5 星

客户意见评级 (ALL 评级) 4.2/5 1,549 评论

曼谷素坤逸 15 号瑞享酒店 - Image 1
曼谷素坤逸 15 号瑞享酒店 - Image 2
曼谷素坤逸 15 号瑞享酒店 - Image 3
曼谷素坤逸 15 号瑞享酒店 - Image 4

描述

酒店其他优惠

  • 在商业和商务区中心地带

  • 免费乘坐定时发车的电动嘟嘟车,前往阿索克轻轨站和素坤逸地铁站

  • 屋顶泳池和热带雨林屋顶酒吧

  • 私人通道通往行政楼层和休闲区

  • 丰富的会议和讨论会设施

我们的客房

酒店位置

曼谷素坤逸 15 号瑞享酒店

Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana
10110 曼谷
泰国

GPS:13.742416, 100.55854

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

LELAWADEE RESTAURANT

在我们的餐厅体验世界各地美食,我们提供各种泰式、印度、阿拉伯和西式菜肴。我们的顶级主厨致力于为您奉上地道美食,不断更新的特色菜单可满足各种口味。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,549 评论

TripAdvisor 评级  4.5/5  3,376 评论

卓越奖 2024

It was my favor but not anymore!

Tripadvisor 评级 2.0/5

d821yip 经 TripAdvisor 认证的评论

The room is still good but the service is turning awful this time. My friend left a camera tripod in the room on Feb 2024 and reported to the management afterward. The management told us to find it and gave us the Lost&Found number, I told them that I would pick it up in Feb 2025, When I checked it at the hotel I showed them the email and I explained everything. I understand it should take time to find it but when I went back to the front desk, I wondered if I needed to explain again everything, and seem like no one knew what was going on. I asked the result for so many times but I got a different answer, and the camera tripod was never found. I can tell there is no one to follow up. and I finally know that they lost it. The hotel manager, Kaloon (if I spell it correctly) promised to write me compensation for the loss to my email. However, I have been waiting for her email, but she has never sent it. I am very disappointed that the management is getting worse and I think this is my last time to stay there.

Dear d821yip, Thank you for sharing your feedback, and I sincerely apologize for the experience you have had during your recent stay. We deeply regret the situation regarding the camera tripod and the lack of follow-up and clarity you received from our team. I understand how frustrating this must have been for you, and I fully acknowledge the disappointment this caused. Please be assured that we take this matter seriously and will be conducting a thorough review of the communication and follow-up processes to ensure that such incidents are handled more efficiently in the future. I sincerely apologize that our management did not meet your expectations, particularly regarding the promised follow-up and compensation. We truly value your past patronage, and it is disheartening to learn that your recent experience did not reflect the high standards we aim to uphold. I will personally look into this matter to ensure that you are contacted promptly and appropriately. Again, I apologize for the inconvenience and disappointment you’ve faced, and I hope we may have the opportunity to restore your trust in us. Best regards, Jay Sudhakaran General Manager

Lovely hotel with excellent staff and exceptional value

Tripadvisor 评级 4.0/5

HullPhil Solo travel - 经 TripAdvisor 认证的评论

I stayed here as a ALL Platinum member for 5 nights. The hotel is in a very busy area for traffic and it can move slowly so I’d recommend plenty of time when arranging transfers etc. When I checked in I had forgotten I had booked half board and this was exceptional value. You get to choose a 3 course meal at either lunch or dinner. The choices were delicious and very big. As part of their beer and peanuts scheme I was also given a card for a free beer and peanuts each day. My room was in wing 2 and whilst the hotel may need so refreshment in areas due to its age, I felt the room was modern, functional and comfortable. I was on the 5th floor overlooking the road and could not hear any excessive noise to keep me awake etc. The Executive Lounge is on the 8th floor and quite large given the number of people using it. All my time there it was never busy. I had breakfast there most mornings and it was good, the selection downstairs in main restaurant was much bigger but it was very busy. For my needs the Executive Lounge breakfast was better since I could get everything I needed and they even cook eggs to order etc. In an evening they run free drinks and food between 1730 and 1930 and this was lovely with attentive staff refilling the drinks. They operate a cute little free Tuk tuk that runs between the hotel and Century 21 shopping mall every half hour and this can be used for easy access to Asok MTS station. Finally, they operate a free chocolate session for an hour in the afternoon which sounded lovely but I didn’t participate in that. Overall, a lovely hotel with excellent staff and great value. Recommended.

Dear HullPhil, Thank you for taking the time to share such a detailed and thoughtful review of your recent stay with us. We are delighted to hear that you had a pleasant experience, especially as a valued ALL Platinum member. We appreciate your understanding regarding the traffic in the area, and we are pleased that the hotel provided exceptional value, particularly with the half-board offering and complimentary beer and peanuts each day. It is also wonderful to know that you found your room to be modern, functional, and comfortable, despite the hotel's age. Your feedback about the Executive Lounge, Tuk Tuk service, and other amenities such as the afternoon chocolate session is greatly appreciated. We will be sure to pass along your compliments to our team, especially regarding their attentive service in the Executive Lounge. We are truly grateful for your recommendation and look forward to welcoming you back for another enjoyable stay in the future. Best regards, Jay Sudhakaran General Manager

Noise hotel, old and smell horrible

Tripadvisor 评级 2.0/5

Dj35j Couples - 经 TripAdvisor 认证的评论

We choose this hotel close to Sukumvit area. There‘s a huge Traffic to to there. We had 1:30 minutes to arrive from the Airport. Hotel is very old, rooms are with horrible smell. Breakfast was good but not too much variety. The worst is the Noise from road. Beds are not comfortable, very hard. I booked to Nights and finally I cancelled the second Night as the expectation was very low.

Dear Dj35j, Thank you for sharing your feedback. I am truly sorry to hear that your experience with us did not meet your expectations. I apologize for the inconvenience caused by the noise, the condition of the room, and the issues you encountered with the bed and smell. We understand that these aspects greatly impacted your comfort, and we will certainly review these concerns with our team to address them promptly. Regarding the traffic, while we strive to provide an easily accessible location close to Sukhumvit, we recognize that this can sometimes contribute to noise and longer travel times. We appreciate your feedback and will explore ways to improve the overall guest experience in this regard. We are pleased to hear that you found the breakfast satisfactory, and we will take your comments into consideration as we continue to improve our offerings and the variety available to our guests. Once again, I apologize for the inconvenience you experienced. We take guest satisfaction very seriously, and I appreciate you bringing these issues to our attention. We hope to have the opportunity to serve you better in the future. Best regards, Jay Sudhakaran General Manager

Wonderful Stay with Outstanding Hospitality at Mövenpick Bangkok

Tripadvisor 评级 5.0/5

Danny W 经 TripAdvisor 认证的评论

I had a wonderful 10-night stay at Mövenpick Bangkok! The staff were incredibly friendly, the food was delicious with plenty of options, and the Executive Lounge offered a full dinner, not just canapés. The pool and fitness room were nice, and a special thanks to Mr. Chang for his exceptional hospitality. Looking forward to my next stay at Mövenpick. Highly recommended!

Dear dannywH1310PF Thank you so much for your kind words! We're thrilled to hear you had such a wonderful 10-night stay with us. It’s great to know you enjoyed the friendly service, delicious food, and the Executive Lounge. We’ll be sure to pass along your special thanks to Mr. Chang—he’ll be delighted to hear your feedback! We can't wait to welcome you back to Movenpick Bangkok for another amazing stay. Highly appreciate your recommendation!

打扫不干净

客户意见评级 1.0/5

Cindy刘 单人住宿 - 所有已确认评论

第一天进房间,浴袍就散落在行李架上,礼宾让客房打扫把脏浴袍收走后,客房部没有任何解释和弥补的动作;睡觉时看到床单上也有污渍,此次入住体验非常差

Dear L., Thank you for sharing your feedback, and I sincerely apologize for the issues you encountered during your stay. I am deeply concerned to hear about the condition of your room upon arrival, including the scattered bathrobe and the stains on the bed sheets. This does not meet the high standards of cleanliness that we strive to maintain, and I assure you that we will investigate this matter further with our housekeeping team. Please accept our apologies for the lack of communication and resolution regarding the bathrobe. We understand how this affected your overall experience, and we regret that we did not address the situation to your satisfaction at the time. We value your feedback and will take immediate steps to ensure that such incidents do not occur again. I hope you will consider giving us another opportunity to provide you with the exceptional experience we aim to offer. Best regards, Jay Sudhakaran General Manager

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其他网络用户评价我们的酒店

  • 1,770 评论 8.9/10 位置
  • 2,199 评论 6.4/10 房间
  • 2,778 评论 8.5/10 服务
  • 68 评论 4.7/10 上网
  • 987 评论 7.1/10 早餐
  • 949 评论 5.9/10 清洁度

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