Pullman Tbilisi Axis Towers 5 stars

Customer review rating (ALL Rating) 4.7/5 252 reviews

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Description

Hotel extras

  • Landmark building with World Trade Center status with stylish design and prime location

  • Free shuttle offered upon request to and from the old town at 11:00 & 16:00 respectively

  • Rooms and Food & Beverage outlets with panoramic views from the highest floors in the city

  • One of the city's most extensive banquet facilities, all with daylight

  • Free access to an all-weather pool and fitness center

Our accommodation(s)

Hotel location

Pullman Tbilisi Axis Towers

37m Chavchavadze Ave
0179 TBILISI
Georgia

GPS:41.7116, 44.7562

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DUMAS

With panoramic views overlooking the heart of the city, restaurant Dumas soaks in the natural daylight. Set on the 36th floor of the tower, Dumas is all new address for French cuisine with European accent, serving daily breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  252 reviews

Clean rooms and good location

Customer review rating 4.0/5

Ty Business - Confirmed reviews ALL

There is no business centre and the cleaning schedule is inconsistent. Staff are generally friendly, although some front desk staff can be quite grouchy randomly.

Dear Chatharine, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our rooms clean and enjoyed our convenient location. We apologize for any inconvenience you experienced regarding the lack of a business center and inconsistent cleaning schedule. We do have a small corner available for guests to use a computer, and we appreciate your suggestion to improve our front desk services by having more counters open and reducing wait times. We will certainly take this into consideration to enhance the guest experience. Regarding your ALL points registration, please note that it is common practice for points to be registered when booking directly through the hotel or on our website. However, we apologize if this was not communicated effectively during your booking process. We're pleased to hear that our staff was able to assist you promptly when the printer failed during check-out. Regarding the music volume at the bar, we understand your preference for a more relaxed atmosphere and will certainly take your feedback into account to ensure a more enjoyable experience for all our guests. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. Sincerely, Irine Quality Manger

Worse than before

Customer review rating 1.5/5

Max Business - Confirmed reviews ALL

False fire alarm at 7 o'clock in the morning on Saturday. Morning breakfast full of tourists fighting for the food. Staff of the hotel enters my room without knocking. No hot water. The hotel and rooms are good, but it cannot be called luxury or 5 start hotel anymore.

Dear Maksym, hank you for bringing your recent experience to our attention. We sincerely apologize for the inconvenience. Please know that the safety and security of our guests are our utmost priorities. The alarm was activated due to smoke, which resulted from someone smoking in their room. Regarding the breakfast situation, we're working on solutions to ensure a smoother and more enjoyable dining experience for all guests. We deeply regret any discomfort caused by our staff entering your room without knocking; this is not reflective of our standards, and we're taking steps to reinforce proper procedures. While we're pleased to hear you found our hotel and rooms satisfactory, we understand your concerns. Your feedback is invaluable as we continuously strive to improve our services and maintain the highest standards. Thank you for your understanding, and we hope to have the opportunity to regain your trust in the future. Sincerely, Irine, Quality Manger

Worst hotel

Customer review rating 0.5/5

S. Business - Confirmed reviews ALL

Very very expensive for what you get, very small room with bad shower that i got sick from water turning spontaneously hot and cold, water bottles were opened not new, but staff are kind and nice, i would recommend it even for 100 lari a night its horrible

Dear Muhammad S., I'm truly sorry to hear about your negative experience. We take feedback seriously and will address the issues you've raised with our team. Our aim is always to provide a comfortable and enjoyable stay for our guests, and it's disheartening to learn that we fell short of your expectations. We appreciate your kind words about our staff, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irine, Quality Manger

Good stay

Customer review rating 4.0/5

Rabea A. Couples - Confirmed reviews ALL

The stay was good overall: - rooms are very good and the facilities of the hotel are very good - the room service was good this time compared to last time - room cleaning is still below expectations because as this is a pet friendly hotel you expect the carpets are cleaned during our stay not just hovering but with soap or any kind of cleaning solutions for carpets - during our stay the AC was out for the last 3 days and even -after the visit of the electrician multiple times it wasn’t fixed until we left - front desk employees are very supportive and very good

Well located

Customer review rating 5.0/5

Madlen Solo - Confirmed reviews ALL

The best experience ever! Thanks a million!

Other web-users rate our hotel

  • 187 reviews 8.3/10 Location
  • 326 reviews 8.1/10 Room
  • 286 reviews 8.4/10 Service
  • 155 reviews 9.5/10 Vibe
  • 145 reviews 7.8/10 Amenities
  • 132 reviews 8.7/10 Breakfast
  • 99 reviews 7.7/10 Cleanliness
  • 86 reviews 8.7/10 Wellness Area

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