Sofitel Singapore City Centre bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 2.752 ulasan

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Sofitel Singapore City Centre - Image 2
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Deskripsi

Keistimewaan hotel

  • Di tengah kawasan bisnis, dengan akses langsung ke Stasiun MRT Tanjong Pagar

  • Kamar Mewah dengan Bak Mandi, WiFi Gratis, dan Jendela Besar

  • Wi-Fi Gratis

  • Pemenang 17 penghargaan bergengsi dalam perhotelan, konferensi & acara, dan makanan & minuman

  • Oase bagi pikiran dan tubuh dengan fasilitas canggih dan program kebugaran

Akomodasi kami

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Lokasi hotel

Sofitel Singapore City Centre

9 Wallich Street
078885 SINGAPURA
Singapura

GPS:1.276794, 103.844815

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RACINES

Menu hidangan lezat di Racines hanya menggunakan bahan-bahan lokal dan musiman terbaik. Untuk hidangan tak terlupakan di pusat kota Singapura, kunjungi empat dapur terbuka kami yang menyajikan hidangan Prancis dan Tionghoa mewah.

Pesan

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  2.752 ulasan

Peringkat TripAdvisor  4.7/5  2.063 ulasan

Wonderful experience at sofitel city center

Catatan Tripadvisor 5.0/5

Shawn L Ulasan TripAdvisor tersertifikasi

Had a wonderful experience with the best service standards. It was a birthday celebration and Louise and Daeun was very helpful at the lobby reception. The hotel is wonderful, the staff standards more than world class. At the Lobby, Chris made the best cocktails and made our celebrations extra special. Will always choose sofitel city center

Top-Notch Service That Truly Stands Out

Catatan Tripadvisor 5.0/5

pookybear91 Ulasan TripAdvisor tersertifikasi

First time staying at this hotel for a 3D2N stay after reading many positive reviews online, and it truly did not disappoint. Perhaps due to the festive season, the hotel was fully booked and bustling with guests. Despite this, the service delivered was consistently top-notch. We were warmly welcomed and well attended to by Mr Airi upon arrival. As our room was not ready yet, we were invited to relax at the club lounge while waiting, which was a thoughtful gesture. To our pleasant surprise, simple Danish pastries were available all day at the club lounge, unlike some hotels that only offer cookies or biscuits. The club lounge team — Zoey, Julius, Sofie, and Shirley — were absolute gems. They were consistently attentive, accommodating, and genuinely cared for the guests’ experience. After a short wait, our room was ready at 2.30pm. Located on the 18th floor, it offered a lovely view of the surrounding heritage shophouses. The room was clean, decently sized, and elegantly designed. The TV had a good selection of cable channels, though it lacked Chromecast functionality. One minor downside was the bedroom slippers, which felt rather thin and flimsy — not quite what one would expect from a 5-star hotel. Afternoon tea, served between 3pm and 5pm, was slightly underwhelming. It followed an à la carte format with three items — typically two savoury options and one dessert. That said, refills were available upon request, which was a plus. The evening cocktail session (5.30pm to 7.30pm) was an improvement, though the variety remained limited. There were around four hot items accompanied by carbs such as rice or noodles, but the quality stood out. Food was self-served, while cocktails and champagne were ordered through the staff, and wines were self-service. Due to the club lounge’s limited seating capacity, guests arriving later were directed to the public lounge area at 1864 Bar, which was quite a distance away. While the team did their best, the high volume of orders understandably led to longer wait times or occasional missed orders. It might be worthwhile for the hotel to consider expanding or relocating the club lounge to a more suitable space. Additionally, as the lounge is located beside the ballrooms, it lacks a sense of privacy and exclusivity, especially during wedding events. Breakfast at the club lounge is served between 8am and 11am, while the main restaurant operates from 6.30am to 10.30am. On both mornings, we opted for the restaurant due to its wider variety, including a DIY noodle station. Overall, we were impressed by the consistently high service standards and would definitely return. A special shoutout to the front desk team, especially Mr Airi and Ms May, for their warm hospitality and professionalism, as well as the club lounge crew — Zoey, Julius, Langfrey, Sofie, and Shirley — for making our stay a memorable one.

Not like a 5 star hotel

Catatan Tripadvisor 2.0/5

Anne J Ulasan TripAdvisor tersertifikasi

Nice room. And thats the most positive comment. Definitely not like a 5-star hotel. We travel a lot! Never have we had as simple and deficient breakfast. Chose the ‘christmas-dinner’ it was very poor quality, empty dishes and little selection. Would rather eat at some streetfood. Not coming back.

Seamless experience, perfect location

Catatan Tripadvisor 5.0/5

Mrs D Ulasan TripAdvisor tersertifikasi

A very good stay made extra special by Winston at the front desk - thank you for going the extra mile for us and being so considerate. We will stay here again!

Catatan tamu Avis 2.5/5

Eddy W. Keluarga - Ulasan terverifikasi ALL

Alarm Palsu yang membuat kami sekeluarga (3 kamar) terbangun, bel alarm tepat didepan kamar kami sehingga suara cukup mengganggu telinga. Yang paling parah hanya ada 2 staff : 1 di concierge bawah... yang cukup standby mencatat kami dari kamar berapa, dan 1 lagi di resepsionis dan hanya berdiam diri, dan baru menjawab ketika saya bertanya memastikan keamanan kami semua yang tinggal di hotel. Hotel bisa mengumumkan agar kami bersiap apabila benar-benar terjadi sesuatu, tetapi hotel tidak memberi tahu kalau ternyata "False Alarm"... saya turun ke lt bawah dari lantai 13.. pukul 02:32 am... disaat kita nyaman tidur. Dan tidak ada permintaan maaf dari management hotel... kecuali kita menanyakan apa sebenarnya yang terjadi ! Menurut saya sangat kurang perhatian... Bagaimana bila terjadi kebakaran yang sebenarnya ? Apa hanya ada 2 staf yang terlihat ? Dimana 1 aktiv dan 1 pasif ? Setidaknya setelah pihak hotel sudah mengetahui permasalahan yakinkan Tamu2 bahwa semua baik-baik saja... bukan hanya terhadap tamu yang turun, tetapi tamu hotel yang binggung dan cuma bisa diam di dalam kamar. Karena tidur pun mereka tidak tenang karena tidak ada info lanjutan dari Alarm yang berdering dan suara pemberitahuan agar kami bersiap siap untuk instruksi lanjutan. Hanya 1 orang staf concierge yang berusaha menawarkan hal positif jika saya akan stay di hotel ini lagi kelak mrs Haryani Haris - chef concierge, thanks for your good response...saya sangat menghargai.

Dear Valued Guest, Thank you for the time you have taken to provide feedback regarding your experience at Sofitel Singapore City Centre. We greatly appreciate the input shared and are very sorry to hear that your experience was disrupted by the false alarm incident that occurred during your stay. We understand how important a sense of safety and comfort is for each of our guests. We will review our communication procedures in emergency situations and ensure that every guest receives clear and timely information. We also appreciate the dedication of our staff, including Mrs. Haryani Haris, who strives to provide the best service amidst this unpleasant situation. Once again, we apologize for the inconvenience you experienced and thank you for this very valuable feedback. Our hope is to enhance the stay experience in the future. Sincerely, Priscilla Osman Quality Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.058 ulasan 9.8/10 Lokasi
  • 1.275 ulasan 8.5/10 Kamar
  • 2.762 ulasan 9.2/10 Pelayanan
  • 11 ulasan 8.7/10 Internet
  • 1.087 ulasan 9.1/10 Makanan
  • 832 ulasan 9.4/10 Suasana
  • 557 ulasan 8.2/10 Sarapan
  • 495 ulasan 8.2/10 Kenyamanan

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