Novotel Brisbane South Bank 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 5 209

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38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Opis

O hotelu

  • Zapewniamy różne opcje zakwaterowania: dla osób podróżujących służbowo, duetów i rodzin.

  • The hotel features easy laneway access to the convention centre.

  • Mamy pokoje, które zapewniają wygodę osobom poruszającym się na wózkach inwalidzkich.

  • Każdy apartament typu junior ma osobny salon i sypialnię z widokiem na przedmieścia Brisbane.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Nasze pokoje

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Lokalizacja hotelu

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

Pozycja GPS:-27.47748, 153.01734

Telefon
Faks +61 7 3295 4145

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 5 209

Ocena TripAdvisor  4.5/5  Liczba opinii: 771

Certyfikat Doskonałości 2024

great for family with young children

Ocena na stronie TripAdvisor 5.0/5

WonderGey Opinia zatwierdzona w TripAdvisor

We are family of 2 adults and 2 toddlers, this hotel works really well for us. Good location (with a playground just outside), short walk to most attractions and amenities, free popcorns at the reception, staffs are friendly and thanks for the little soft toys for the toddlers which they loved. There were a balloon lady who make some balloons for our boys during breakfast which was much appreciated. Everything was perfect for a family like us! what more, 2 queen beds in a room? heaven!

Hey there, thank you so much for your glowing review! We're thrilled to know that you and your family had a memorable experience when staying with us. Hopefully, we can welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Too noisy, but good sized room and clean.

Ocena na stronie TripAdvisor 4.0/5

coconut_coffee Opinia zatwierdzona w TripAdvisor

The room was very clean, but it's incredibly noisy. And it's not outside noises, but noises from inside the room itself, e.g. the fridge kept making strange noises in the middle of the night and waking me up. The food at the buffet breakfast was of average quality. The minibar had very little in it. The staff were friendly and helpful. The room felt quite spacious which was nice. I was just expecting a bit more

Hey there, thank you so much for your review. We want to apologise if we could not meet your expectations during your stay with us. As we strive to improve our services, could you please contact us at ha0x0@accor.com or 07 3295 4100 and inform your room number? So our maintenance team can investigate the noises coming from the fridge. Thank you so much. Leticia, Digital Marketing Manager.

Extremely disappointing

Ocena na stronie TripAdvisor 3.0/5

Nicky F Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I emailed the hotel before arriving to check the pool temperature as this is a key factor in my choice of hotel and I had seen a review that it was too cold. They told me it’s heated to 28 degrees so I proceeded with the visit. Last time I stayed in brisbane on the other side of the river, Southbank looked like a fun area to be based and I assumed the Novotel would be in the middle of all this. In fact it’s a couple of blocks away, not a big issue but a bit blah in terms of its situation. There are plenty of nice restaurants within a 10 minute walk. We had the junior N suite, which was very pleasant with great full length windows and 2 corner windows because of the way it was situated. Didn’t love the open bathroom but it was functional enough. However the pool was freezing despite their promises of 28 degrees, and when I asked they said maintenance were sorting it out and they’d update me. They didn’t update me and the next day I asked again and they said that while the previous day it had been at 22 it was now 24 and they were trying to increase it. There is no way it was anywhere near 24. We ended up moving to the Sofitel, who told me their pool was 25 degrees, but was much much warmer than the Novotel. So Novotel was surely under 20 degrees. This was disappointing already, and as it was a rare cold and rainy time in brisbane I asked about a bath. They said that only the executive suite had them and they were full. As a platinum Accor member I usually get lovely upgrades to my bookings. Here there was no upgrade, and even when I specifically asked because I was very keen to have a bath, they lied to me telling me it was full, whereas I could see in the app that i was still able to book the executive suite for both the nights we were there. So it seems that they lied to me both about the pool temperature and the upgrade availability. I certainly won’t be back.

Dear Nicky, thank you so much for reviewing us. We are very sad to know that we fell short of your expectations during your stay with us and we would like to apologise for any inconvenience you experienced regarding the pool temperature. Unfortunately, at that time one of the pool compressors was down, and for this reason, the temperature dropped. We hope to have the chance to welcome you back for a more pleasant experience in the future. Kind regards. Leticia, Digital Marketing Manager.

BEST BED EVER

Ocena na stronie TripAdvisor 5.0/5

VicnJen67 Couples - Opinia zatwierdzona w TripAdvisor

Stayed a couple of nights at the Novotel the end of a couple of weeks in Oz. Great central location. Hotel very well presented. Easy check in and early access to our room. Poolside room with direct access to a 20m lap pool. A bit fresh but we had a crack at it. Room had good seating and the bed was amazing. Best sleep in ages. Cool semi-open ensuite bathroom. Breakfast was well worth the $40/person. Did not use restaurant other than breakfast but menu has something for most tastes. We were permitted a late check out at no cost. Would go back in a second.

Hey there, thank you so much for your glowing review! We're thrilled to know that we exceeded your expectations during your stay with us and you really enjoyed your Live 'N' Dream beds. We hope to welcome you back for many more unforgettable nights of sleep. Kind regards. Leticia, Digital Marketing Manager.

Great location

Ocena na stronie TripAdvisor 5.0/5

annielehmann30 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Really great location. Modern rooms. Welcome drink on arrival was a lovely touch, although mine had a dead bug in it where as others with me did not, Was sharing with a colleague so didn’t love the odd bathroom setup, but other than that would stay here again.

Dear Annie, thank you so much for your honest review. We're glad to know that you enjoyed the overall experience when staying with us. Also, we would like to apologise for any inconvenience regarding the welcome drink. I made sure to forward your comments to our Food & Beverage Manager to address this concern immediately. We hope to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 2 688 Liczba opinii 8.2/10 Pokój
  • 2 725 Liczba opinii 8.9/10 Obsługa
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  • 1 045 Liczba opinii 7.5/10 Komfort
  • 1 032 Liczba opinii 7.9/10 Czystość
  • 856 Liczba opinii 8/10 Jedzenie
  • 757 Liczba opinii 8.1/10 Śniadanie

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