Novotel Brisbane South Bank 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 4 721

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38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Opis

O hotelu

  • Zapewniamy różne opcje zakwaterowania: dla osób podróżujących służbowo, duetów i rodzin.

  • The hotel features easy laneway access to the convention centre.

  • Mamy pokoje, które zapewniają wygodę osobom poruszającym się na wózkach inwalidzkich.

  • Każdy apartament typu junior ma osobny salon i sypialnię z widokiem na przedmieścia Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Nasze pokoje

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Lokalizacja hotelu

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

Pozycja GPS:-27.47748, 153.01734

Telefon
Faks +61 7 3295 4145

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 4 721

Ocena TripAdvisor  4.5/5  Liczba opinii: 801

Certyfikat Doskonałości 2025

Stay somewhere else during summer

Ocena na stronie TripAdvisor 2.0/5

craigl574 Opinia zatwierdzona w TripAdvisor

This was my second stay here after coming in winter. However my experience was terrible and I won’t be returning even though I am a gold member. My room was very hot that it woke me up at 1am. After 5 phone calls to reception they finally brought a fan up. What became obvious is they manage it centrally and had turned it down. 7 phone calls later they finally turned it down. The customer services was terrible no offer of a different room or resolving the problem. Just we are looking into it. Other people on my floor didn’t have this issue. The rooms are nice and location good. However the mange practices and customer service are totally lacking. Go somewhere else particularly in Queensland summer when you want aircon

Accommodating and professional

Ocena na stronie TripAdvisor 5.0/5

Leena K Opinia zatwierdzona w TripAdvisor

Novotel South Bank has been absolutely amazing with their service, especially their duty manager Ashlen who was very accommodating during our stay as our flights were delayed. His service was above and beyond the call of duty. Thank you Novotel for a great experience.

Great hotel

Ocena na stronie TripAdvisor 4.0/5

anapaulalra79 Opinia zatwierdzona w TripAdvisor

I stayed at Novotel Southbank with my husband and son for 4 nights this month. The hotel is beautiful, the room is lovely. The pool area needs a little bit more care and the location is ok. The best thing about this hotel is the restaurant. The food is perfect and also the service. Natalia and Erin were just great. And a special thank you for the gentleman from Switzerland who did an amazing job serving us.

Thank you for taking the time to share your feedback. We are so pleased to hear you enjoyed your stay with us and that you found the hotel beautiful and your room lovely. It is especially rewarding to hear such positive comments about our restaurant, with both the food and service standing out as a highlight of your visit. We have made a note of your comments regarding the pool area and location and appreciate you sharing this with us. Thank you again for choosing to stay at Novotel Brisbane South Bank. We hope to welcome you and your family back again in the future.

Very Disappointed - Find Somewhere Else!

Ocena na stronie TripAdvisor 3.0/5

KARENH934 Opinia zatwierdzona w TripAdvisor

Firstly. I'll start by saying how lovely and helpful the staff were. From the front desk to housekeeping, they were professional , polite and helpful. That's about where it ended. The property is rated as 4.5 stars. I think they must be for the staff. I've never stayed in a hotel of this rating where the carpets were as filthy and an ongoing battle to get cold water from a bathroom tap. Room service finishes at 2100 to be replaced by only lasagne and a bean salad until breakfast service. We ordered steaks on the first night. Although very tasty and well cooked, I don't understand why they arrived at the room without even a lid on the plate to keep it warm, let alone a warming trolley, so the result was obvious. Nor have I ever seen breakfast pastries served with no preserves (or even butter). When asked, the lovely receptionist sent some as 'a Christmas gift'. Very sweet of her, but also an odd situation. For those thinking 'well go out for meals; a) due to an injury this wasn't possible; and b) not the point at such a highly rated property.. Also. the blanket in the room was coated with such a thick layer of dust, it was unusable. There are further issues I could speak about, but suffice to say if not for the staff, this Novotel would battle for 3 stars. Very disappointed 😞

Dear Guest, Thank you for your feedback. While we’re glad our team made a positive impression, we’re very sorry other aspects of your stay fell short. Your concerns about cleanliness, in-room dining, and amenities have been shared with our teams for review and improvement. We understand your disappointment and appreciate you bringing this to our attention. If you’d like to discuss your experience further, please contact us at ha0x0-sl2@accor.com – we’d value the opportunity to speak with you directly. Sincerely, Novotel Brisbane South Bank

Recommend

Ocena na stronie TripAdvisor 4.0/5

A W Opinia zatwierdzona w TripAdvisor

Location was very handy . Staff were welcoming and Friendly, Atmosphere was good, Room was great, good value for money, only issue for me was the curtains don’t completely bloke out daylight . Rooms / bathroom quite clean. Amenities, hotel’s gym and outdoor heated lap pool were good .

Dear Guest, Thank you for your kind feedback. We're glad to hear you enjoyed the welcoming atmosphere, friendly service, and great value of your room, along with the hotel’s amenities including the gym and heated pool. We appreciate you mentioning the curtain issue - your comments help us identify areas for improvement. We’re also pleased the cleanliness and location met your expectations. We hope to welcome you back again soon. Sincerely, Novotel Brisbane South Bank

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 719 Liczba opinii 8.9/10 Lokalizacja
  • 2 584 Liczba opinii 8.1/10 Pokój
  • 2 472 Liczba opinii 8.4/10 Obsługa
  • 65 Liczba opinii 3.7/10 Internet
  • 1 053 Liczba opinii 7.6/10 Komfort
  • 1 023 Liczba opinii 7.5/10 Czystość
  • 788 Liczba opinii 7.3/10 Jedzenie
  • 744 Liczba opinii 7.6/10 Śniadanie

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