restaurant is excellent, breakfast is one of the best I have ever had, the staff were amazing, dinner was excellent as well, bar was good, location is good, rooms clean , small but had everything you need.

I was very happy to manage a break, this time without ending up in a lockdown and then subsequently in quarantine on arrival back at my state. I do love this hotel and I was again very happy with my room, so new, clean and modern with a perfect bed and whisper quiet A/C. Thanks for the gorgeous view and lovely breakfast.

We usually stay at the Sofitel - now closed for international quarantine - or at the Pullman but we decided to try the Novotel. Location is great in South Bank, walking distance to restaurants, museums, river cat and bike lanes extending downstream and upstream for kilometres. Staff were excellent, we only used the restaurant for brekkie (it's only open for lunch during weekends) food was excellent and staff helpful and attentive, special thanks to Tsering. As Accor Platinum we got upgraded to a suite with views over Musgrave Park. Can't fault it, we'll be back soon!

I am an Accor Plus Platinum member who start returning to stay here as I find the onsite restaurant has done so much improvement with their menu etc. Love the location as well. Thanks to Nanako who always goes above and beyond to ensure my stay is comfortable.and pleasant. Nanako is a valuable staff member and her heartiest skills are amazingly shining through her customer service skills. 👏 Thank you for your professionalism and understanding about great customer service.

This hotel is a short stroll to QPAC, Southbank and the Convention centre. The hotel is on of the fastest to recover from the Covid limitations. Service is great, the bar and restaurant excellent. Great modern hotel.

We really enjoyed our stay, but could recommend some improvements. 1. Dining in the breakfast was amazing. Our evening meal was also good, but the wine selection did not match the quality of the food. A better and wider selection is a must to take this restaurant to the next level. 2. Restaurant staff was not aware we are Accor members and this could be improved as we booked via your reception area. 3. We were advised initially, when paying to go to the counter, but once the bill was changed to reflect our Accor discount, the mobile eftpos was bought over to our table. This should have been an option in the first place. 4. Overall the staff provided excellent service.

Room very comfortable and excellent location but most outstanding is the excellent customer service. Reception staff are extremely helpful, friendly and obliging. The same can be said for restaurant staff for both breakfast and dinner.

love this hotel very central to Brisbane and highlights. been here a few times very modern being an older person not sure about bathroom lay outs but it. different. staff are great and very helpful happy hour usefull

I love staying at this hotel and always return. Always a friendly welcome, love the dinners & breakfast at Spice Central Kitchen. The rooms are bright, modern, clean and super comfortable. What sets this hotel apart are the friendly staff, always obliging and friendly. Super location a short walk to South Bank, Lyric theatre and West End. Easy to walk to city. Thanks to manager and his team.

Booked directly with hotel, got a deal much better than I would have found on competing sites, brekky and parking included - super happy and would not hesitate in going back again. Service was fast and covid friendly

What stood out for us was the handy location, fantastic service in all areas and the classy rooms with very very comfortable beds. Breakfast in the morning was excellent too. We will definitely be back.

Novotel Brisbane South Bank is always our choice hotel when visiting Brisbane, located in West End. All the staff are fabulous and make our stay very special. Thank you to Sasha & Perry for our warm welcome at reception, Sarah, Susana, Monish and JJ at Spice Kitchen & Bar and the chefs for our delicious breakfast and dinner. Novotel Brisbane South Bank is clean, modern and well maintained.

For the duration of our 2 night stay we were impressed by the customer service provided by all staff. We had 2 breakfasts there and 1 dinner, all of which were to a high standard. The bar guy was great and there was a good Happy Hour deal on some drinks. The room was great but a little on the small side. Cleanliness was excellent. Highly recommend for all these reasons and great south bank location!

Great place to stay. Location for all the amenities of Brisbane and South bank are next to none. Clean tidy place. Friendly staff. Close to all the great food places of South Bank. Easy to get to if driving.

Really love this hotel, this is our second visit and we find it within easy reach of South Bank and with the tunnel and very quick 20-30 minute ride away from the airport. We weren’t even sure if we’d be able to visit Brisbane with the city going into lockdown but luckily for us it ended on the day before Easter. Face masks were mandatory all throughout the hotel which was fine. Once in our spacious and very comfortable room they could be removed and we could relax and enjoy the views 8 floors up. The service at the hotel was great everyone did what they could to make your stay enjoyable. Couldn’t ask for more. We will certainly be coming to stay again.