Mercure Liverpool Atlantic Tower Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 1,586 reviews

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Mercure Liverpool Atlantic Tower Hotel - Image 1
Mercure Liverpool Atlantic Tower Hotel - Image 2
Mercure Liverpool Atlantic Tower Hotel - Image 3
Mercure Liverpool Atlantic Tower Hotel - Image 4
Chapel Street, L3 9AG LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

Our accommodation(s)

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
L3 9AG LIVERPOOL
United Kingdom

GPS:53.407618, -2.995191

Telephone
Fax +44 871 376 9125

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

VISTA RESTAURANT

Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,586 reviews

TripAdvisor Rating  4.0/5  3,974 reviews

Great location but ...

TripAdvisor rating 3.0/5

Peter M Couples - TripAdvisor review

The location was great. The room was a little cramped and the beds were too firm. TAlthough the cooked breakfast was OK (not great) the fresh fruit was not very fresh (a bit slimy). Not sure I would stay there again.

Dear Peter M, Thank you for your feedback which will be discussed with the relevant Departmental Heads. Kind regards

Friendly staff, building and room really needs some work

Customer review rating 3.0/5

Paul Couples - Confirmed reviews ALL

Friendly staff on arrival and the lobby area is very nice. Whatever smell they were pumping through there was lovely. We were incorrectly advised on check in that, as an Accor member, we were entitled to a free drink in the bar but we then found out that this only applies to silver level members only. Mistakes happen though and the receptionist was very apologetic We were given a “Privilege” room that was a good size with a nice bathroom, a Nespresso machine, views of the Mersey and near to the lifts. The bed was ok - reasonably comfortable and of a good size and the sheets appeared to be clean. The air conditioning/heating seemed to work well. Unfortunately the net curtain had some mould on it, there were stains on the floor and the decor in general looked almost as out of date as a Britannia hotel. Every aspect of the room bar the bathroom looked like it needed completely stripping back and redecorating. The building looks well past it’s best on the outside as well - the white paint in particular has clearly been taking a battering from the elements for some time. Not great for what is supposedly a four star hotel. We have also stayed in the Mercure in Sheffield City centre and there is simply no comparison. We might stay here again as it’s an ok place to just rest your head, but not at a four star hotel price point.

No reply

TripAdvisor rating 1.0/5

Trail819295 Families - TripAdvisor review

The room was nice and a great view but terrible noise from the room next door at night. It felt like they were in our own room. We also left something in our room, went back before anyone else had checked in and it had mysteriously disappeared. Have emailed the hotel twice and no one has had the courtesy to reply. Disappointing

Dear Trail819295, I apologise that you have not had a response to date, please do contact ha0h9-RD@accor.com. Kind regards

Great base for exploring Liverpool

TripAdvisor rating 5.0/5

Anne H Couples - TripAdvisor review

Brilliant location and lovely staff! This was a return visit for us and we’d booked a superior room and when we arrived we were upgraded to a suite! The hotel is right at the waterfront with phenomenal views. The beds are big and comfortable and the bar isn’t over priced. Breakfast is the usual hotel breakfast but they are willing to accommodate specific requests. A great base for exploring Liverpool. We found staff at all levels to be kind and friendly. Highly recommended - enjoy!

Dear Anne H, Thank you for such a lovely review and of course the 5 bubbles. We do hope you will visit us again. Kind regards

Very enjoyable

TripAdvisor rating 4.0/5

Yvonne K TripAdvisor review

We stayed 3 nights and enjoyed our stay and would stay again.The beds were very comfortable and we had a great view of the river and beautiful buildings.It was across the road from the ferry on the mersey which we did .The bar was fairly basic but ok.

Dear L4985Gyvonnek, Thanks for the great review, we hope to see you soon. Kind regards

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Other web-users rate our hotel

  • 2,033 reviews 9.3/10 Location
  • 3,272 reviews 5.8/10 Room
  • 2,118 reviews 8.1/10 Service
  • 14 reviews 7.4/10 WiFi
  • 1,409 reviews 4.6/10 Comfort
  • 1,290 reviews 3.9/10 Cleanliness
  • 1,112 reviews 6.1/10 Breakfast
  • 1,083 reviews 2.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.