Mercure St Helens 4 étoiles

Note Avis clients (Note ALL) 4.3/5 460 avis

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Mercure St Helens - Image 1
Mercure St Helens - Image 2
Mercure St Helens - Image 3
Mercure St Helens - Image 4
Linkway West, St Helens, Merseyside, WA101NG ST HELENS, Royaume-Uni

Description

Les plus de l'hôtel

  • Un hôtel certifié ALLSAFE Clifton

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

Nos hébergements

Localisation de l'hôtel

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
Royaume-Uni

GPS:53.44994, -2.73679

Téléphone
Fax +44 1744 453444

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

92 RESTAURANT

Clair, lumineux et coloré, le Restaurant 92 offre le cadre idéal pour les amateurs de bonne nourriture et de convivialité. Dans cet hôtel familial, notre restaurant propose un large choix de repas frais pour les convives les plus difficiles.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  460 avis

Note TripAdvisor  3.6/5  170 avis

Parking scam!

Note TripAdvisor 1.0/5

Gwdbwg Avis TripAdvisor

Parking scam beware. We attended an evening event. Website says free parking yet we got a £100 ticket. Hotel couldnt care less. There was no where saying to register your car at the front desk which btw we didnt use because we went straight into the event room. We definately wont be paying the scam ticket i will go to court first!

Absolutely fabulous party night.

Note TripAdvisor 5.0/5

Carozma Avis TripAdvisor

We had a absolutely fabulous time at the Elvis tribute party night tonight. Food was brilliant, Elvis was brilliant, DJ was brilliant. Staff and Service were brilliant, especially at the bar and Thank you Jodie for looking after us in the most beautiful pyramid room. We are so lucky to have you in St Helens to go to. Thanks All.

Nice Hotel

Note TripAdvisor 4.0/5

Catherine H Avis TripAdvisor

Stayed here whilst visiting St Helens Stadium for an event. Staff were friendly and helpful, hotel was clean and the bed and room were very good. Made use of the pool, steam room, sauna and jacuzzi which were all to a good standard. Was reasonably priced and having stayed in many chain hotels was very pleased and would stay again. Didn’t try the food.

Nice staff but room maintenance very poor

Note TripAdvisor 2.0/5

mcjohnUk Avis TripAdvisor

Staff - lovely and efficient. Breakfast - ok. Room: The bed was comfortable. The shower over the bath was very good. The air-con was very good. Room lighting very good. That was important because the none-opening window was almost opaque to any natural light. The room safe was not functional as the battery compartment was broken and poorly taped up. As it wouldn’t lock the door swung open into the walk space at the bottom of the bed and was a trip hazard! Note : reception sent up a colleague to look at it. She managed to jam the safe door closed using a piece of folded paper. However we had no usable room safe. One of the bedside nightstands was very unstable and needed maintenance. It was unusable. Bathroom - worst of all the sink took several minutes to drain and hairs/debris floated up from the plug hole - disgusting! Overall it was clear, from the condition of the room, that easily identifiable maintenance issues are not being addressed. That’s a pity really for such an otherwise nice hotel.

Achtung Parkplatzfalle

Note TripAdvisor 2.0/5

Franz E Avis TripAdvisor

Das Hotel wäre mit der Bewertung Mangelhaft schon gut bedient. Aber abgesehen davon ist der Parkplatz eine Falle. Man muss das Fahrzeug an einem Automaten registrieren, bekommt aber kein Ticket. Tritt ein Fehler auf, den man ohne Ticket nicht erkennen kann bekommt man eine Anzeige wegen Falschparken. Da ich ein Gast war und alle Belege habe, sah ich darin kein Problem. Allerdings hat die Tatsache, dass ich ein Gast war, weder das Hotel noch die Parkplatzüberwachungsfirma interessiert und es wurden trotz der Belege alle Berufungen abgewiesen, was bedeutet, dass ich nun eine Strafe im Wert von GBP 100,- bezahlen darf. Vielen Dank für das gute Service.

Dear Guest, Thank you for taking the time to review your visit to the Mercure St Helens. I regret to hear that you have received a parking fine it appears that you missed to follow the signs in the parking and in the Hotel Lobby. Our Car Park is managed by a third party - Parking Eye, the terms and conditions are outlined on over 14 parking signs in the car park, the sign as you enter the car park and also the pull up banner located onsite the hotel reception. If you contact our reception team a member of the team would be more than willing to assist you with the appeal, however I must remind you that it is the responsibility of the driver to register their vehicle and to adhere to the guidelines of the car park chosen. Kind regards Mercure ST Helens

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 274 avis 9.3/10 Site
  • 624 avis 7.2/10 Chambre
  • 555 avis 8.5/10 Service
  • 5 avis 6.2/10 Internet
  • 282 avis 7.6/10 Propreté
  • 210 avis 7.8/10 Petit déjeuner
  • 173 avis 6.2/10 Repas

Dispensé par Trustyou

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