Mercure St Helens

Note Avis clients (Note ALL) 4.2/5 644 avis

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Description

Les plus de l'hôtel

  • Un hôtel certifié ALLSAFE Clifton

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

Nos hébergements

Localisation de l'hôtel

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
Royaume-Uni

GPS:53.44994, -2.73679

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

92 RESTAURANT

Clair, lumineux et coloré, le Restaurant 92 offre le cadre idéal pour les amateurs de bonne nourriture et de convivialité. Dans cet hôtel familial, notre restaurant propose un large choix de repas frais pour les convives les plus difficiles.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  644 avis

Note TripAdvisor  3.5/5  148 avis

Stay clear - awful!!

Note TripAdvisor 1.0/5

maxinej320 En couple - Avis TripAdvisor

Booked here for our anniversary as we were going to the theatre. Walked into our room, and it absolutely stunk of damp! The bedding also smelt of damp. Went to reception who moved us to a worse room that also smelt and was right next to the lift, so not only did it smell, it was noisy. Should have complained again, but felt it a waste of time as all rooms must be the same and the receptionists weren't the friendliest either. Booked for breakfast - just awful. Burnt sausage, no eggs, overcooked beans, no juice. It was empty as well, so no excuse! I ended up having a porridge pot - £15 for porridge! Outdated, smells, miserable staff, and food awful. STAY AWAY!!

Excellent location and reasonable room rate

Note TripAdvisor 5.0/5

Stbeds Avis TripAdvisor

Very central hotel with free car parking Staff very pleasant and my bedroom was very nice excellent wi-fi connection had nice meal in the bar lounge which was rather lovely good selection of beer on tap Leisure club was too warm for me however nice staff and good facilities I hope to return in January

Excellent hotel

Note TripAdvisor 4.0/5

Graham35148 En couple - Avis TripAdvisor

Excellent service with the reception, restaurant and bar, good value, one area of improvement would be the sealing of the shower screen to stop the water running onto the floor and the correct plug in the sink to avoid water splashing out.

Cashless which sucks

Note TripAdvisor 4.0/5

katiethefabsinger Avis TripAdvisor

Comfy room, the 9th time I have stayed there over the years. They changed my booking from a privilege to a standard without my consent but when I complained a received a refund. It's cashless which is a bummer. I won't be staying there anymore because of this.

Achtung Parkplatzfalle

Note TripAdvisor 2.0/5

Franz E Avis TripAdvisor

Das Hotel wäre mit der Bewertung Mangelhaft schon gut bedient. Aber abgesehen davon ist der Parkplatz eine Falle. Man muss das Fahrzeug an einem Automaten registrieren, bekommt aber kein Ticket. Tritt ein Fehler auf, den man ohne Ticket nicht erkennen kann bekommt man eine Anzeige wegen Falschparken. Da ich ein Gast war und alle Belege habe, sah ich darin kein Problem. Allerdings hat die Tatsache, dass ich ein Gast war, weder das Hotel noch die Parkplatzüberwachungsfirma interessiert und es wurden trotz der Belege alle Berufungen abgewiesen, was bedeutet, dass ich nun eine Strafe im Wert von GBP 100,- bezahlen darf. Vielen Dank für das gute Service.

Dear Guest, Thank you for taking the time to review your visit to the Mercure St Helens. I regret to hear that you have received a parking fine it appears that you missed to follow the signs in the parking and in the Hotel Lobby. Our Car Park is managed by a third party - Parking Eye, the terms and conditions are outlined on over 14 parking signs in the car park, the sign as you enter the car park and also the pull up banner located onsite the hotel reception. If you contact our reception team a member of the team would be more than willing to assist you with the appeal, however I must remind you that it is the responsibility of the driver to register their vehicle and to adhere to the guidelines of the car park chosen. Kind regards Mercure ST Helens

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 334 avis 9.6/10 Site
  • 775 avis 7/10 Chambre
  • 646 avis 8.5/10 Service
  • 349 avis 7.3/10 Propreté
  • 227 avis 6.7/10 Petit déjeuner
  • 212 avis 6.3/10 Repas

Dispensé par Trustyou

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