Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.2/5 1,946 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Meeting rooms with natural daylight, free WIFI, room service (7am to 9pm, last order: 830pm)

  • 5mins to Bugis MRT, close proximity to Suntec and Marina Bay Sands, 15mins walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,946 reviews

TripAdvisor Rating  4.0/5  1,594 reviews

Well located

Customer review rating 3.5/5

Rinki Business - Confirmed reviews ALL

It is near MRT, bus stations, and Bugis Junction/Square. The staff was friendly and polite throughout. What I didn't like were small breakfast area and nobody refilled my body wash for 2 weeks.

Dear Rinki P., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

Good Stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Good Location, Awesome service, all their staff were very helpful…

Dear Jeanie Y., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

Friendly Staff & Good Service

Customer review rating 4.0/5

Sally W. Business - Confirmed reviews ALL

Thank you to all the staff who were immensely helpful during our stay. My room was clean however the aircon system did not work very well and it was too warm. I also did not like the bed being upstairs in my room and effectively just a mattress on the floor. It was difficult to get on and off and made the room feel very small. Breakfast was excellent, location good.

Dear Sally W., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear that the Loft was not to your liking. We do hope to welcome you back in one of our more spacious Superior Rooms for a more comfortable stay.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

Location is good, in walkable will cover lot of shopping mall and eateries near by

Customer review rating 4.5/5

Prashanth Business - Confirmed reviews ALL

Overall the stay at as nice, as was in loft room which was congested to place the luggage and dress

Dear Prashanth M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Denise Ulep

Great for a work trip

Customer review rating 4.0/5

Sarah Business - Confirmed reviews ALL

I had a very comfortable well appointed room for my extended stay. The staff were great, particularly the housekeeping team who I could not fault.

Dear Sarah B., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

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Other web-users rate our hotel

  • 1,014 reviews 9.8/10 Location
  • 1,240 reviews 5.4/10 Room
  • 969 reviews 8.1/10 Service
  • 20 reviews 8.1/10 WiFi
  • 663 reviews 3.4/10 Comfort
  • 426 reviews 7/10 Cleanliness
  • 309 reviews 5.9/10 Amenities
  • 289 reviews 6.2/10 Breakfast

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