I was not familiar with this Accor brand but have stayed in several Sofitel properties, so this is what drew me to the hotel. Was surprised first that there was no help with luggage but we managed so this was not a big deal. We chose two deluxe rooms since we were staying only one night before catching our flight from Paris. There was not much room around the bed( not strange for European hotels), but happily there was a very small sitting area where we could open our suitcases. The bathroom was also quite small but had a very modern push button shower which I loved. Nice big TV, a desk and coffeemaker in the room. Very pleasant front desk staff and Nassim the young bartender was also very friendly. We walked around the area and had a very good dinner at a Thai restaurant around the corner which was recommended by the staff. No good shopping in the immediate environs, but lots of very small restaurants and small businesses (crepes, pizza etc) and some bars. I would have liked to give the hotel 4 stars but I thought it was average not very good.

had a brilliant break with my 18 year old daughter.rooms was great and bathroom plentifulbreakfast more choice than you can imagine and suited every taste in food.great location near to 2 metro stations, restaurants.

Beautiful hotel in nice surroundings. A very likeable hotel with attentive staff and clean rooms. Small cosy bar and spa that we didn’t have time to visit. Too much to do in Paris! Will stay in Bastille next time too!

The amazing transformation of a old factory into an amazubg hotel with terraces with flowers and sun bed it’s perfect excape from the busy streets of Paris , quiet and dofisticate the place take you into another jurny of peace and joy , in room facilities and latest technology gadgets make ur stay more rewarding , steam room and digItal shower control are just few of the many surprise this place have to offer

If you can book a terrace room they are fantastic. Staff are great. location is brilliant lots of really good restaurants with in easy reach. Go to Clamato it's a fantastic resturant and they have a great wine bar as well.

This hotel in the up and coming Bastille area is like being located in a Parisian neighbourhood - it's not posh but it's where real people live! The hotel itself is a converted furniture factory/then chocolate factory and has a stunning facade. Inside, it's very comfortable, well laid out and efficient but what really sets it apart is the friendly, professional and helpful staff. From Valery at the front desk who helped with restaurant recommendations and bookings (in brilliant restaurants nearby - Chez Mamy and Tintilou - highly recommended!) to the charming maitre'd and staff in the breakfast room, they couldn't have been nicer. Bedroom, bed, linens, bathroom amenities (Nuxe) and shower were wonderfully comfortable and abundant. The only (teensy) quibble would be about breakfast - it would be nice to have fresh berries, an omelette station, homemade granola - but these are tiny things - the breakfast is actually good with delicious breads and pastries, fresh fruit salads and pancakes and - a rarity in most hotels - really good coffee!

not a five stars but good location ; nice rooms , good breakfast swimming pool is a plus even if small. check in so so . a lot of restaurant nearby . honest price for Paris . you have to ask for what you paid if not delivered at check-in ( subway tickets , goodies ..)

I booked the MGallery by Sofitel thinking it would be AMAZING - for the price it should have been (although I used some LeAccor points) - but it just, wasn't. The location is OK, but certainly not an upmarket area. The bar is just a wee area in the reception, there is no restaurant. We got a Standard room - we were not offered an upgrade as promised for being a Platinum Member - it was clean enough, but very small. We get offered a free drink - we got the SMALLEST glass of wine I have EVER seen, and it took 10 minutes to arrive. We went for my wife's birthday and I really wanted a WOW, this hotel just let me down a bit, it was just OK. So, be wary - it's definitely not 5-Star - but it is nice and clean and very close to the Metro.

This is a lovely hotel with nice rooms, cool decor and a good breakfast. It is a bit out of the way which was good (we got away from the tourists in the center of the city) but also made it longer to get back and forth to major attractions. It is close to the metro and Ubers are very easy to get. The people there were nice and we really enjoyed the pool on a hot summer afternoon.

Our arrival started out a little shaky. Although we are Accor loyalty members and have stayed dozens of nights at Sofitels worldwide, we were not offered an upgrade. I have found this to be true at all Sofitels we have stayed in with the exception of Bogata, Colombia. Upon checking into our reserved Jr Suite, we found that the room had an odor and there were several flies in the room. We asked that our room be changed. After much ado, the Manager made a satisfactory change to our room (actually a less expensive room but one we found more attractive and no odor problem). Maud, the manager, couldn't have been nicer and offered to upgrade us for the following night, which we subsequently declined. All in all, comfortable rooms, very nice size for Paris. The decor might be a little bare for some tastes. Definitely get a room with a terrace - a very nice touch as was the swimming pool and steam rooms. Nice room for breakfast service but we were pretty under-whelmed by the breakfast itself. Probably not the best neighborhood if you have never been to Paris before and want to do all the big sights, but this was perfect for us. Away from the tourists but many bistros in the area and convenient enough by Metro to explore elsewhere. Special thanks again to Maud for all her help.

The hotel is located in a very nice area; quiet, many good restaurants and shops near by. It is very clean; lobby, WC and our room. Staff are very helpful, polite and detailed. Our room is very comfortable;bed adn bathroom. It is very tasteful decorations esp. the bar and lobby.

Hotel is very clean and quite with very helpful staff, the pool area was very nice with sauna which was nice to relax in, we liked the chocolates left on the bed at night. the only thing I would like to say if they could have left some ideas of where to eat in the evening in the guide in the room. other than that it was a lovely break, we will stay again when in paris.

I arrived at noon, tired after an overnight flight from the U.S. A room was ready early and I could immediately settle in and take a nice shower. The building is beautiful. The rooms are spacious by European standards, the bathroom is very large with a very nice shower. And then there is an impeccable staff. They were real pros. Not convinced yet? Well, just try the spa...a great bonus that I did not even know about. Hammam, sauna, swimming pool, private, quiet. Perfect after walking downtown all afternoon. And the bed is terrific as well. Oh, did I mention the location? Pretty much perfect, walking distance from, Place des Vosges, Theatre de la Bastille, etc. That pretty much sums it up. I will be back!

Our stay was end of January 2017. The Hotel is situated near to a quite vivid part of Paris, close to the Bastille in the 11th arrondissement. It is nicely designed and built into a former office complex. We had one of the Suites, the “Suite Teck”, that has a large roof terrace, one separate bathroom with shower and a modern toilet with built-in washlet functionality. In the quite spacey main-room is a second hand washbasin and, behind a wall, a bathtub a floor level. The closet and the minibar are build into rotatable cabinets. The room design is very tastefully. The hotel-pool is small but nicely designed. The breakfast is very good with everything from fresh juices, nespresso coffee, egg-boiling station, fresh bio fruits and dairy products and good variety of bread and freshly made croissants completes the offer. All staff members are really friendly and dedicated. The bar has a good variety of drinks. Only two negative issues: The free wifi is extremely slow, nearly to not working at all. All, really all german TV-programs do not work. This is very disappointing since really all other TV programs including italian, spanish, russian, arabian and english are working properly. This has to be fixed! All in all worth a stay. 4 Stars due to the named technical issues!

Perfect staff and welcome, large and bright room. Pool area clean and perfect. Excellent breakfast. Perfect location close to metro faidherbe (line 8) and charonne (line 9). The stay was up to a 5 star, thanks ..