Novotel Paris Gare de Lyon

Mensagem informativa

Novotel Paris Gare de Lyon 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 1.934 comentários

Hotel ALLSAFE. Aprovado

Ver em um mapa

Descrição

Extras do hotel

  • Nova piscina coberta aquecida aberta das 7h às 23h, e área de fitness.

  • Quartos espaçosos, com ou sem terraço, WIFI de banda larga à disposição

  • Restaurante novinho em folha: descubra o Gourmet Bar, uma cozinha com inspirações sulistas

  • Organize suas reuniões em uma de nossas 6 salas de reuniões com luz natural!

  • Seis salas de reunião reformadas para até 90 pessoas

Localização do hotel

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
França

  • GARE DE LYON:  20/24/29/57/61 Gare de Lyon

  • GARE DE LYON 2:  63/65/87/91 Gare de Lyon

  • Gare de Lyon:  1 Gare de Lyon

  • Gare de Lyon 2:  14 Gare de Lyon

  • Gare de Lyon:  A Gare de Lyon

  • Gare de Lyon 2:  D Gare de Lyon

  • De avião

    PARIS ORLY A 20 km / 12,43 milhas

  • De avião

    PARIS ROISSY CHARLES DE GAULLE A 25 km / 15,54 milhas

  • De carro

    A1 LILLE-BRUXELLES A 6 km / 3,73 milhas

  • De carro

    A4 METZ-NANCY A 2 km / 1,24 milhas

  • De carro

    A6 EVRY-LYON A 7 km / 4,35 milhas

  • De trem

    PARIS AUSTERLITZ A 1 km / 0,63 milhas

  • De trem

    PARIS GARE DE LYON A 0,1 km / 0,06 milhas

GPS:48.84538, 2.375301

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

GOURMET BAR

Desfrute de um almoço na Toscana ou um meze em Atenas sem sair de Paris! Deixe-se levar pelos sabores mediterrâneos. A um passo da Gare de Lyon, nosso bar Gourmet tem delícias para você.

Nossas acomodações

Com um design contemporâneo e totalmente modular, os espaçosos quartos do Novotel são verdadeiros espaços de vida e podem ser adaptados para atender a todas as suas exigências. Todos os nossos quartos foram totalmente renovados e possuem cama queen size, WIFI grátis, ar condicionado e TV LCD de 42". Para maior conforto, escolha nosso Quarto Executivo: com roupões de banho, chinelos, minibar grátis e café Nespresso.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Novotel Paris Gare de Lyon

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  1.934 comentários

Classificação no TripAdvisor  4.0/5  3.710 comentários

Certificado de excelência 2022

Excellent Location

Classificação TripAdvisor 5.0/5

Jolly N Avaliação certificada TripAdvisor

Great location, just right next to the train station, not even a minute walk. Breakfast with good varieties of food. Very friendly and helpful staffs. We would definitely come back to stay here when traveling to Paris.

Inconsiderate

Classificação TripAdvisor 1.0/5

Nonette M Avaliação certificada TripAdvisor

My sister stayed for a night in this hotel few days ago. I was not aware that I booked another room on the same day. My sister tried to explain to the hotel that I was not aware of this and if they can refund the other charges they made.. They told my sister they can't refund it back due to their policy, instead they offered another night for my sister to stay and pay extra 20 Euros. 200 Euros to charged in a room that is not used is for me not right... It's a lot of money to take for another booking that I am not aware of..

An excellent choice

Classificação TripAdvisor 5.0/5

Andreas G Friends getaway - Avaliação certificada TripAdvisor

Proved to be an excellent location due to limitations of transport due to strikes. Excellent service, helpful and smiling stuff willing to assist, the room was ready early as we arrived in the morning, very clean rooms and the cleaning ladies deserve the best and a quite rich breakfast. Enjoyed every day and night during our Xmas holidays.

Dear Andreas G, thank you for taking the time to leave us a comment. We are really delighted that you enjoyed your stay with us. We will be happy to welcome you again. A bientôt.

Slightly Disappointing

Classificação TripAdvisor 3.0/5

chrsbocock Couples - Avaliação certificada TripAdvisor

The hotel was undergoing some refurbishment and there were workmen working in the next room. Lots of noise, plastic sheeting in the corridors. Although tea and coffee were provided in the room there were only paper cups, rather spoit the experience. Overall disappointing for the price.

Dear chrsbocock, Thank you for taking the time to share your feedback following your stay in my hotel. Indeed, some renovations are currently underway in Novotel Paris Gare de Lyon. The information is given on the AccorHotels website and we have made a communication to all our customers whose contact details were known, but apparently some have obviously not arrived at destination and I am sincerely sorry. We are as well currently working on the reduction or even removal of plastic and disposable items in the hotel (bottles, cups, glasses...) I hope to welcome you again. A bientôt ! Serge Lenormand

Friendly athmosphere during building works

Classificação TripAdvisor 4.0/5

Hans Rudolf H Couples - Avaliação certificada TripAdvisor

We stayed for one week. In spite of building works in the hotel, we met really friendly hotel-people from Novotel. Many thanks for your cheerful engagement during this hard time for you. The only missing point from our point of view was the below average heating in the hotel room.

Dear Hans Rudolf H, Thank you very much for your encouraging message. My team and I work continuously to minimize all inconveniences and it is nice from you to notice it. A bientôt ! Setge Lenormand

Excellent Location in Paris with Free Breakfast for Children

Classificação TripAdvisor 4.0/5

anonymousD6846KT Família - Avaliação certificada TripAdvisor

Stayed 2 nights. Everything is good but the cleanliness around the hotel building is average (also smell like Paris). Breakfast for Adult costs EUR 16 but for a family with 2 kids, average is about EUR 8 per person and is reasonable.

Dear anonymousD6846KT, Thank you for sharing your feedback about Novotel Paris Gare de Lyon. I am glad that you enjoyed your stay in the hotel and in Paris! We are currently working with the City Council to sort the outside cleanliness situation out. Breakfast amounts to 18EUR ofr an adult, and it is indeed free under 16 years old. I wish you a very good day, See you soon,

Great hotel in prime location

Classificação TripAdvisor 5.0/5

MrTCDD Família - Avaliação certificada TripAdvisor

The hotel is perfectly situated next to the Gare De Lyon. Perfect for exploring Paris. From start to finish the staff were brilliant, always quick to meet our needs. The room was spacious with a great view if the square. The breakfast included each morning was perfect with 2 rooms available, one being a family room equipped with entertainers. Nothing like starting the day dancing with a Smurf. The pool was a great addition which the kids enjoyed plus the kids area in the lobby was a lifesaver. Great hotel with lovely staff.

Dear MrTCDD, Thank you very much for recommending Novotel Paris Gare de Lyon. I am so glad to see you loved the hotel and its facilities! I shared your review with the staff, which thank you as well! I am looking forward to welcome you back very soon, A wonferful day to the family !

Good location.

Classificação TripAdvisor 3.0/5

Brian M Couples - Avaliação certificada TripAdvisor

Mixed feelings about this hotel as we had to move room due to a couple of issues. The hotel is in a good location and the room was clean and comfortable but the matter of plastic glasses & paper cups for the mini bar & coffee machine does not lend itself to this Accor brand. Presumably this is being done on cutting hotel costs and increasing margins but by doing so does not sit well with environmental concerns.

Dear Brian, Thank you for sharing your feedback about Novotel Paris Gare de Lyon. I am so sorry you had to face the issues you've mentioned. I am also glad to see you've been taken care efficiently by the staff, so everuthing ended fine. I totally understand your concern about the environmental point with the plastic glasses and paper cups. Even if we separate carefully waste before they get properly recycled, I am currently working on the subject. Please know that we would love to welcome you back, Have a good day,

Great hotel close to train station

Classificação TripAdvisor 5.0/5

meggsy77 Família - Avaliação certificada TripAdvisor

We booked 2 rooms here as we were arriving late by train. The hotel is adjacent to the station. The rooms were impeccably clean, roomy and bathroom had all the amenities we needed for our stay. The beds are unbelievably comfortable. Check in was quick; staff very friendly.

Dear meggsy77, Thank you for sharing your mind about Novotel Paris Gare de Lyon. I'm glad you had such a wonderful stay with us! I am looking forward to see you back soon!

Ideal location for the train station but bar staff rude

Classificação TripAdvisor 3.0/5

Crowey_12 Couples - Avaliação certificada TripAdvisor

Stayed here overnight as had an early train to Montpellier next day. Very busy hotel but room was bigger than expected and quiet. Check in and out was ok, breakfast very good but service in the bar was poor, barman quite rude. Service in other areas of the hotel was good, just the bar that was woeful. Would I stay here again? not sure, would probably depend on what else was available in the area and pricing.

Dear Crowey_12, Thank you for sharing your feedback about Novotel Paris Gare de Lyon. I'm glad you enjoyed your time in Paris. Please accept my apologies, we weren't up to your expectations. I reported the situation to the bar manager. Please know that we'd love to welcome you back and prove you we can do better. Have a good day,

Good place to stay in Paris

Classificação TripAdvisor 5.0/5

Ranjith78 Família - Avaliação certificada TripAdvisor

Very good location, neatly maintained property.. Close to metro, shops & restaurants. Polite staff & very helpful. Breakfast had good varieties. In case if you want to travel Paris by metro i would recommend this property.

Dear Ranjith78, Thank you so much for recommending Novotel Paris Gare de Lyon. We are so proud of your feedback, my teams thank you! Wishing you a safe journey back, See you soon!

Good business hotel

Classificação TripAdvisor 4.0/5

12345HBY Negócios - Avaliação certificada TripAdvisor

Had a very brief stay in this hotel due to a cancelled flight, it was efficient, clean and comfortable as you would expect from the Accor group. In addition the hotel was in a great location next to gare de Lyon and metro so very handy for me. I generally find all Accor hotels of a good standard and this was no exception.

Dear 12345HBY, Thank you for sharing your mind about Novotel Paris Gare de Lyon. I'm so glad you had such a pleasant stay! We work hard to deliver an exceptional guest experience, and it's apparent that we did well. I wish you a beautiful day,

Excellent as usual

Classificação TripAdvisor 5.0/5

893cyrild Negócios - Avaliação certificada TripAdvisor

When one has found the best hotel for a regular business trip, the temptation is to keep quiet and make sure to have space in the future... Friendly, efficient, perfectly located, quiet (rare in Paris) and overall perfect

Dear 893cyrild, Thank you very much for recommending very secretly Novotel Paris Gare de Lyon. We hope to see you back very soon :-) Have a good day!

Great location

Classificação TripAdvisor 5.0/5

Mmamunnazir Família - Avaliação certificada TripAdvisor

Next to the Gare de Lyon station and very convinient for city touring. Kids really loved the table soccer and other games. Room was spacious and very clean. I would love to recomend this hotel to to others.

Dear Mmamunnazir, Thank you for recommending Novotel Paris Gare de Lyon for your stays. I am so happy you've enjoyed every part of it! I look forward to welcoming you back soon, Have a good day !

Great Location

Classificação TripAdvisor 5.0/5

Toje7162 Família - Avaliação certificada TripAdvisor

Stayed here for 5 nights whilst travelling with family. The location is perfect as it is close to the metro and SNCF. There are plenty of dining options surrounding the hotel. The reception staff, Maria and Hugo, made the process short yet informative. They were personable and attentive to our needs. The room itself was spacious and comfortable. Breakfast was adequate but the flow of the buffet was very disjointed and did not work. The single pancake machine was extremely popular and was constantly running out of batter. Another machine would have helped. Betty, the breakfast manager, was fantastic and allocated tables as quickly as she could. She was friendly and always had a cheerful bonjour. She made our daily foray into the buffet line bearable. All in all, a great and comfortable stay. We will return to this hotel when next in the City of Lights.

Dear Toje7162, Thank you very much for recommending Novotel Paris Gare de Lyon. I feel very pleased to hear you spent such a good stay. I shared your congratulations to Maria, Hugo, Betty and the teams, they thank you! We hope to welcome you back soon, Have a great day,

Good hotel, Good location, .. Food ordered in the room terrible and bar service terrible

Classificação TripAdvisor 3.0/5

Fernando T Família - Avaliação certificada TripAdvisor

i went with my wife and 2 little kids.. Room - I was expecting a better room as we paid more for a family room.Locaton - is excellent and hotel tooRoom service - do not order food in the room.. we ordered 2 plates and direct to garbageBar - 30 minutes waiting in the table and no service... terrible service, ...

Dear Fernando T, Thank you for sharing your mind about Novotel Paris Gare de Lyon. I'm glad you enjoyed your stay in Paris. Please accept my sincere apologies for the issues you've mentionned. Our Executive rooms and Suites are bigger than the Superieure ones. We will be happy to book one of them for you next time. Concerning the room service, we take special care about the food and the quality of service. This is why I directly took all necessary measures to fix it. I hope we'll have the chance to get your confidence back, Sincerely yours,

Just at the railway station in the heart of Paris

Classificação TripAdvisor 5.0/5

christophe5776 Negócios - Avaliação certificada TripAdvisor

Staying in Paris is always like a dream but to make sure that the dream comes true, it must be very well located. This Novotel is perfect 200 m from the Gare de Lyon 500 m from Bastille and the all the restaurants. The Hotel is very well maintaned and the employees are very nice and always ready to help you for your stay. You have a pool and fitness room.

Dear christophe5776, Thnak you so much for recommending the Novotel Paris Gare de Lyon. My teams will be very happy to read your comment. We all are looking forward to welcoming you, Have a good day !

Great place to stay

Classificação TripAdvisor 5.0/5

neilandjoygow Couples - Avaliação certificada TripAdvisor

The staff were friendly and so helpful. Room was great. So quiet even though we were right next to Gare De Lyon. Easy access to taxis and other transport. Plenty of bars restaurants and also coffee shops.

Dear neilandjoygow I am very pleased to read that you enjoyed your stay at Novotel Paris Gare de Lyon and that our services were up to your expectations. I am delighted to read that you enjoyed your room and our staff. I look forward to welcoming you soon and again. A bientôt ! Serge Lenormand

First time in Paris.

Classificação TripAdvisor 5.0/5

Dac12345 Família - Avaliação certificada TripAdvisor

Picked this location because we we getting a train to Barcelona. The hotel was clean and the staff were very helpful with booking tours. Would recommend this hotel. There are a lot of restaurants nearby and getting into paris is easy eith the metro and taxi service.

Dear Dac12345 I am very pleased to read that you enjoyed your stay at Novotel Paris Gare de Lyon and that our services were up to your expectations. Thank you for your recommendation. It is with much pleasure that we will welcome you again. A bientôt ! Serge Lenormand

good stay

Classificação TripAdvisor 4.0/5

fredericelter Friends getaway - Avaliação certificada TripAdvisor

good stay. really nice room. a pity air conditioning did not work well then we changed room. i enjoyed the design of the executive room . really great shower . great tv . breakfast too noisy and bar a bit small nice front desk staff

Dear fredericelter I am very pleased to read that you enjoyed your stay at Novotel Paris Gare de Lyon and that our services were up to your expectation. Regarding the bar, some renovations are planned at the end of the year. It will be moved in the hall. I'm glad that you enjoyed our executive room. It is with much pleasure that we will welcome you again. A bientôt ! Serge Lenormand

Nossas mais recentes avaliações de 20

Em parceria com o TripAdvisor

Nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em PARIS