Mercure Ballarat - Hotel & Convention Centre 4 stars

Customer review rating (ALL Rating) 3.8/5 38 reviews

Mercure Ballarat - Hotel & Convention Centre - Image 1
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Description

Hotel extras

  • ALLSAFE Certification

  • Amaro Cafe & Restaurant serves meals all day. A friendly place to relax and dine.

  • Parking available and free Wi-Fi.

  • Generous 3.5 hectares of lush garden with a scenic lake.

  • Peaceful walking/running track, perfect for an early morning jog or afternoon stroll.

Our accommodation(s)

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Hotel location

Mercure Ballarat - Hotel & Convention Centre

613 Main Road
3350 BALLARAT
Australia

GPS:-37.578868, 143.86867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Azzuri

Azzuri offers all day dining with a menu showcasing the flavours of the Mediterranean.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  38 reviews

Customer review rating 4.0/5

Bernie G. Families - Confirmed reviews ALL

we stopped to rest and sleep in Ballarat, and this place was quite different to a normal Motel, its scenic look and separated lodgings made it pleasant

Customer review rating 4.0/5

Rahul M. Families - Confirmed reviews ALL

Overall very nice experience. Front staff was very helpful

Customer review rating 2.5/5

Sreekanth H. R. Families - Confirmed reviews ALL

Hot water not working in shower had to call plumber . Buffet breakfast was not stocked at all on all mornings

Hi Sreekanth, Thank you for your feedback. We sincerely apologize for the issues with the hot water and the poor breakfast service during your stay. This is not the standard we aim to provide. We have addressed the maintenance failure with our plumbing team and have met with the breakfast crew to ensure stocking levels are strictly monitored moving forward. We appreciate you bringing this to our attention so we can prevent this from recurring. Best regards, Mercure Ballarat Team

Customer review rating 4.5/5

David C. Solo - Confirmed reviews ALL

The fridge in the room was small & did not have a freezer section.

Dear David, Thank you for your wonderful feedback. We are delighted to hear that you found your room comfortable and enjoyed our well-kept hotel grounds. We appreciate your note regarding the fridge configuration. While our standard rooms feature compact refrigeration for guest convenience, we value this input as we look for ways to enhance our amenities. We look forward to welcoming you back to Mercure Ballarat soon. Best regards, The Management Team

Customer review rating 3.5/5

Karen &. M. G. Friends - Confirmed reviews ALL

Comfortable, quiet

Other web-users rate our hotel

  • 197 reviews 9.2/10 Location
  • 515 reviews 5.5/10 Room
  • 242 reviews 7.4/10 Service
  • 12 reviews 4.3/10 WiFi
  • 192 reviews 5.2/10 Cleanliness
  • 105 reviews 3.8/10 Vibe
  • 80 reviews 5.3/10 Breakfast
  • 71 reviews 5.9/10 Value

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