Mercure Ballarat - Hotel & Convention Centre

Mercure Ballarat - Hotel & Convention Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 224 reviews

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Hotel extras

  • ALLSAFE Certification

  • Azzuri Cafe & Restaurant serves meals all day. A friendly place to relax and dine.

  • Parking available and free Wi-Fi.

  • Generous 3.5 hectares of lush garden with a scenic lake.

  • Peaceful walking/running track, perfect for an early morning jog or afternoon stroll.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Ballarat - Hotel & Convention Centre

613 Main Road
3350 BALLARAT
Australia

  • AIRPORT SHUTTLE BUS:  INDEPENDENT BALLARAT STATION

  • By plane

    TULLAMARINE At 107km / 66 miles - Shuttle paying

  • By train

    BALLARAT At 3km / 1 miles

GPS:-37.578868, 143.86867

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Azzuri

Azzuri offers all day dining with a menu showcasing the flavours of the Mediterranean.

Our accommodation(s)

Lodge Room consists of one King Bed, free WIFI, work desk, mini bar and fridge, shower over bath, iron and ironing board, flat-screen TV and safe. Non smoking rooms with direct ground floor access to garden. Courtyard Room is newly refurbished in leather and oak furnishing with one King Bed and one Single Bed offering space for multiple occupancy. Includes free WiFi, flat screen TV, safe, ensuite with shower and access to landscaped gardens.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  224 reviews

TripAdvisor Rating  4.0/5  633 reviews

Family stay in Ballarat

TripAdvisor rating 5.0/5

PaulDivitcos TripAdvisor review

Fantastic place to stay, we were travelling with four generations from 2 to 87. clean rooms, comfortable beds, great restaurant and super friendly staff! Nothing was too much trouble. Rachel at the reception desk was so helpful with my booking and April in the restaurant made our meals very enjoyable. I would definitely stay here again.

Dear PaulDivitcos, Thanks for the great review! We are so glad that you and your family enjoyed your stay with us at Mercure Ballarat and we hope to welcome you back again. Regards, Simon

All our needs were met.

Customer review rating 5.0/5

Deborah B. Couples - Confirmed reviews ALL

We stay here often, never have any concerns

Dear Deborah, Thank you for taking the time to share your feedback. We hope to welcome you back to Mercure Ballarat again soon. Sincerely, Simon Monk General Manager

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Friendly staff

Dear Bruce, We very much appreciate your comments regarding your stay with us at Mercure Ballarat. Your comments have been shared with our team and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

Nice hotel

Customer review rating 4.0/5

Karl A. M. Couples - Confirmed reviews ALL

We stayed for one night in Winter. It was a bit chilly in the room, but otherwise everything was fine. Staff is very friendly. Breakfast buffet is a good start for the day.

Dear Karl, Thank you for your time providing us with your feedback, we are glad to hear you have enjoyed your stay with us. We look forward to welcoming you back again. Sincerely, Simon Monk General Manager

Very dated but comfortable. Just wish heating worked

Customer review rating 3.5/5

Stephen Business - Confirmed reviews ALL

The room was very dated. I was given an upgrade for being an Accor Plus Gold member but the upgrade felt like nothing as the room was very dated and the heating didn’t work. Took two complaints before I was given a portable heater. The restaurant was very over priced for what they served. At $40 something dollars for a steak you want it cooked spot on. Asked for medium rare and was given a well done steak. 🤮. Also the Landry was out of action during our stay which was one reason we picked this hotel to stay at. On a positive not the bed was comfortable.

Dear Stephen, We very much appreciate your comments regarding your stay with us at Mercure Ballarat. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Your comments have been shared with our team. Thank you again for sharing your experience, and we do hope to welcome you back to Mercure when you next visit Ballarat. Sincerely, Simon Monk General Manager

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Other web-users rate our hotel

  • 229 reviews 9.3/10 Location
  • 613 reviews 5.9/10 Room
  • 358 reviews 8.1/10 Service
  • 13 reviews 6.6/10 WiFi
  • 198 reviews 7.4/10 Food
  • 195 reviews 6/10 Cleanliness
  • 144 reviews 8.1/10 Breakfast
  • 107 reviews 4.5/10 Vibe

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