Sofitel Shanghai Hongqiao 5 stars

Customer review rating (ALL Rating) 4.5/5 167 reviews

Sofitel Shanghai Hongqiao - Image 1
Sofitel Shanghai Hongqiao - Image 2
Sofitel Shanghai Hongqiao - Image 3
Sofitel Shanghai Hongqiao - Image 4

Description

Hotel extras

  • Bathrooms with separate bathtub and shower with branded Lanvin amenities

  • Immerse yourself in refined gastronomy in our three restaurants or two bars

  • Impressive Grand Ballroom with its 10m high ceiling draws inspiration from Parisian architectu

  • Located near Hongqiao Airport and Railway Station, opposite National Exhibition Center

  • Modern french designed rooms all featuring Sofitel Mybed and free WiFi.

Our accommodation(s)

Hotel location

Sofitel Shanghai Hongqiao

No 666 Taihong Road, Minhang District
201107 SHANGHAI
China

GPS:31.2003159, 121.3060846

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  167 reviews

TripAdvisor Rating  4.9/5  1,334 reviews

THANK YOU RACHEL AND MOLLY

TripAdvisor rating 5.0/5

ANDREW W TripAdvisor review

Stayed at this beautiful hotel while attending a conference in Shanghai in January, What to thank the Manager Rachel and front desk worker Molly for Going out of there way to make my wife and I feel very comfortable....even sending fruit fruit and candy to welcome us! This Hotel is a excellent place to stay while visiting Shanghai, the room was lovely, very clean and spacious!

Dear guest, thank you for choosing to stay and appreciate you for taking the time to review Sofitel Shanghai Hongqiao Hotel. Our hotel is close to Hongqiao Train Station, Hongqiao Airport and National Convention and Exhibition Center. The unique location can make it convenient to travel and at the same time can be quiet, so that you can relax both physically and mentally during your stay. Moreover, I am honored to receive the good service comments for MS Rachel and Molly. It is very encouraging to our team and is to ensure our guests depart with fond memories. we are looking forward to welcome you again! —Guest Experience Manager Julie Deng

Customer review rating 5.0/5

Pipat K. Families - Confirmed reviews ALL

Large room with amenities Helpful staffs good service Value for money Delicious breakfast and executive lounge

Dear guest , I would like to extend my personal thanks for your glowing review of Sofitel Shanghai Hongqiao and your experience whilst you were here. We appreciate that you had a wonderful time with here, particularly with our room amenities, staff services, valuable price and the breakfast and lounge. We will continually keep our Sofitel brand standard. we are looking forward to welcome you again! —Guest Experience Manager Julie Deng

Customer review rating 4.5/5

David G. Couples - Confirmed reviews ALL

The hotel is majestic, with a wonderful design in the lobby, the restaurant and in the rooms. The breakfast has plenty of options. In terms of location, it is easy to access the train station and the airport by taxi within 15min, and then take a metro to the city (35min). We enjoyed a lot the Club Millesime, and want to mention Jenny who was very kind and professional. Thank you very much for your hospitality!

Dear guest, Thank you for choosing to stay and appreciate you for taking the time to review Sofitel Shanghai Hongqiao Hotel! Our hotel is close to Hongqiao Train Station, Hongqiao Airport and National Convention and Exhibition Center. The unique location can make it convenient to travel and at the same time can be quiet, so that you can relax both physically and mentally during your stay. Moreover, I am honored to receive the good service comments for MS Jenny. It is very encouraging to our team and is to ensure our guests depart with fond memories. we are looking forward to welcome you again! —Guest Experience Manager Julie Deng

Good experience

TripAdvisor rating 5.0/5

TorsakP10 TripAdvisor review

Thank you for the wonderful experience we had, from the reception staff to the housekeeping staff. Especially thank you to Jenny and Daisy from Club Millesime for their exceptional service and helpful recommendations for places to visit. We will definitely bring our family back to stay here.

Dear guest, thank you for choosing to stay and appreciate you for taking the time to review Sofitel Shanghai Hongqiao Hotel. Our hotel is close to Hongqiao Train Station, Hongqiao Airport and National Convention and Exhibition Center. The unique location can make it convenient to travel and at the same time can be quiet, so that you can relax both physically and mentally during your stay. Moreover, I am honored to receive the good service comments for Jenny and Daisy. It is very encouraging to our team and is to ensure our guests depart with fond memories. we are looking forward to welcome you again! —Guest Experience Manager Julie Deng

Customer review rating 0.5/5

Diane M. Couples - Confirmed reviews ALL

Staff were cold and hostile. Club floor food was dry and unappealing. The rating of one is due to the warm and friendly Housekeeping staff

Dear guest, Thank you for choosing to stay and appreciate you for taking the time to review Sofitel Shanghai Hongqiao Hotel. Our hotel is close to Hongqiao Train Station, Hongqiao Airport and National Convention and Exhibition Center. The unique location can make it convenient to travel and at the same time can be quiet, so that you can relax both physically and mentally during your stay. i appreciate to hear that our housekeeping attendant provided a warm and friendly service to you and leave a memorable experience. meanwhile, i regret that our other department staff did not reach the level of service as you expect. we will focus on staff service response and proactive service sense to the guests. Moreover, i have shared your food feedback to the kitchen team to take the actions to improve the food quality. and wish we can provide a professional hotel service for your next stay!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,141 reviews 9.5/10 Location
  • 3,855 reviews 9.5/10 Room
  • 6,520 reviews 9.5/10 Service
  • 37 reviews 8/10 WiFi
  • 2,623 reviews 9.6/10 Vibe
  • 1,998 reviews 9.5/10 Comfort
  • 1,824 reviews 9.5/10 Amenities
  • 1,518 reviews 9.3/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Shanghai