普吉岛佛基拉诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 923 评论

安心悦界(ALLSAFE)认可酒店

信息短信

普吉岛佛基拉诺富特酒店
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+ 22 服务

酒店其他优惠

  • 我们拥有 180 间时尚客房和套房。

  • 全天候餐厅供应早餐、午餐和晚餐

  • 美丽的天空休闲区,山海全景一览无余

  • 使用我们酒店的水疗中心、游泳池和健身房

  • 酒店设有 7 间会议室,最多可容纳 850 人

酒店位置

普吉岛佛基拉诺富特酒店

40/5 Chanajaroen Road
Tambol Talad Yai
Amphur Muang
83000 普吉岛
泰国

传真: (+66)76/397700

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • PHUKET BUS STATION:  850 METER NORTH

  • 乘飞机

    PHUKET INTL 达到 34公里 / 21.13 英里

GPS:7.879267, 98.394881

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

AMOR

Amor, on the Lobby floor, is your place for a yummy breakfast with a grab & go option and offers all-day dining with authentic Phuket, Hokkien, Thai and international favourites made from premium local ingredients. Don't miss the signature Moo-Hong!

我们的客房

您的会议和活动

我们的会议室

  • 会议室数量:7

  • 最大面积:935 平方米

  • 最大容量:850 个人

  • 最大宴会容量:560 个人

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普吉岛佛基拉诺富特酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

923 评论

TripAdvisor 评级 4.5/5

194 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

happy stay

客户意见评级 5.0/5

Kevin H. 商务住宿 - 17/11/2021 所有已确认评论

服務品質不錯 就是房間打掃要再仔細一點 死角地方有錢房客的頭髮

Dear Chia Fu H., We very much appreciate your comments regarding your stay at the Novotel Phuket City Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. especially about the hairs that you mention to my Housekeeping team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

地點方便近市中心

客户意见评级 5.0/5

C. 朋友住宿 - 15/10/2021 所有已确认评论

今次是Phuket Sandbox 在Novotel Stay 7 nights , 所有員工都非常親切及幫忙解決問題,這星期我們非常滿意。再次感謝所有員工!

Dear Ching Yee C., Bonjour! Sawaddekha! We very much appreciate your comments regarding your stay at the Novotel Phuket City Phokeethra. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another excellent stay with us. Sincerely, Nuchanat PATHAN Front Office Manager Novotel Phuket CIty Phukeethra h9…

Personalized Service Surprise

Tripadvisor 评级 5.0/5

navimundo 23/02/2021 经 TripAdvisor 认证的评论

We had a pleasant stay at the Novotel Phuket City Phokeethra Hotel. What impressed me the most was the personalized service, which made our stay memorable. The whole team was amiable. And especially Sea, Jack and Joe were outstanding. And the Estrela Sky Lounge was a cool place to spend evenings with delicious local food and drinks over Phuket sunset vistas.

Dear navimundo., Thank you very much for your comment regarding your stay at Novotel Phuket City Phokeethra. We delighted to read that you have excellent stay with us during your time in Phuket. Your comment will be share to our team to continue deliver best service to our guest. especially the team member as you mentioned above, who are in turn most appreciative. Thank you once again for having shared your feedbacks with us, we look forward to welcoming you back to our Novotel Phuket City Phokeethra again in the near future. Best Regard. Guest Relation Team

Around Phuket

Tripadvisor 评级 5.0/5

Lontoo 13/03/2020 经 TripAdvisor 认证的评论

Excellent located hotel in Phuket Town. Rooms were spicy and clean. Staff was very kind and helpful. Check in and out were efficient. I came earlier that expected and before check in time, but the room was arranged me quickly, and I really appreciated it after a long flight.

Dear Lontoo, We are extremely delighted to read the glowing review you let us regarding your stay at the Novotel Phuket City Phokeethra. It's always a pleasure to receive positive feedback especially concerning our team members. Good comments constitute the best reward they can get and it's also the best encouragement they can have in their working life. We also are glad to read that the hotel location as well as its cleanliness and room facilities were up to your expectations. We hope you will give us the chance to welcome you back soon in the heart of Phuket town, and make your next stay even more enjoyable. Kind regards, Guest Relations Team

乾淨、服務好

客户意见评级 4.5/5

Rem C. 情侣住宿 - 25/02/2020 所有已确认评论

gym room 設施少,泳池沒有救生員,匙卡易壞,比較遍僻

尊敬的 Chun Wai C.: Thank you for taking the time to share with us your feedback regarding your stay at the Novotel Phuket Phokeethra. We are glad to learn that you enjoyed the helpfulness and friendliness of our team members. Concerning the gym area, we took into account your suggestion to improve the variety of equipment we provide. About the swimming pool surveillance, you can be sure that our recreation supervisor watch cameras and check swimming area all day long to ensure the swim safety. We hope you will give us the chance to welcome you back soon in and make your next stay even more comfortable and pleasant. 谨启, Guest Relation Team

早餐好吃

客户意见评级 4.5/5

匿名 朋友住宿 - 21/02/2020 所有已确认评论

服务周到,早餐好吃,打扫干净!

尊敬的 Bingxue W.: We are delighted to read your comment and learn, by this way, that you enjoyed your stay at the Novotel Phuket Phokeethra. This is a real pleasure to read that the breakfast menu, the cleanliness of the hotel as well as the helpfulness and friendliness of our team members were up to your expectations. We hope you will give us the chance to welcome you back in the heart of Phuket old town in the near future. Kind regards, Guest Relations Team

服务不错

客户意见评级 4.0/5

匿名 家庭住宿 - 24/01/2020 所有已确认评论

希望可以改善的是:酒店房间没有可以打开的窗。我住的是行政房。

Dear Fang J., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always a pleasure to receive positive feedback. We please to inform you all our executive room are without window. we would suggest you to reserve the superior room in the future, the room a bit smaller but you can enjoy the time at the nice balcony. Thank you once again for having shared your feedbacks with us, looking forward to welcome you back soon for another Novotel Phokeethra experience Sincerely, Nuchanat PATHAN Front Office Manager

Good But Not 5 Star Luxury or Convenience

Tripadvisor 评级 3.0/5

DScotty Couples - 14/01/2020 经 TripAdvisor 认证的评论

Good But Not 5 Stars Friendly staff if you engage them. Shout-outs especially to Krus Tiki, Michael, and Tim. Amor restaurant breakfast is large, but too heavy with carbs that cater to the mostly Chinese guests. Avoid crowds and noise by eating outside in the dessert bar. Rooms are decent and clean, but not luxurious. Note the hotel is not in walking distance of the beach. Old Town is about 15 minutes away. Hotel driver Kru Moy made everything outside the hotel much closer. A taxi each way to Soi Ta-ied for muay thai training is 400 baht each way and takes 20 minutes. Rent a scooter if you are experienced.

Dear DScotty, We would like to thank you first for taking the time of writing us a review regarding your stay at Novotel Phuket Phokeethra. We are sorry that your experience with us did not meet your entire expectations; allow us to express our sincerest apologies for that. However, we are pleased to read that you enjoyed the helpfulness of our team members. Concerning the restaurant menu, we consider your comment to improve the quality of our services.Your reviews both positive and negative are the best tools for us because they permit to provide a superior service experience for every customer. We are sorry that the room facilities and hotel location did not meet your expectations and did not allow you to do whatever you wanted during your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Team

Excellent Phuket Town Choice

Tripadvisor 评级 5.0/5

RicoRoccoRanger Solo travel - 06/12/2019 经 TripAdvisor 认证的评论

PROS: Nuchanat ('SEA') was friendly and extremely helpful during Check-in, assigning an excellent room and assisting me in making arrangements for a departing ferry. She was also helpful in addressing a few minor in-room corrections required. The hotel location was excellent for accessing local area attractions. The lobby and common areas were well-kept, clean, and inviting. Breakfast and the restaurant were excellent! Housekeeping was on-target and excellent (Thanks 'Ji'). CONS: None

Dear RicoRoccoRanger, Thank you for your pleasant review. We are really delighted to know that your interactions with staff members and their helpfulness met your expectations. I have shared your comment with Khun Sea and she was very happy to read it. We also are pleased to know that you enjoyed all the hotel facilities and the breakfast during your stay. We will be very happy to welcome you back at Novotel Phuket Phokeethra in the near future. Sincerely, Cedric BESLER General Manager

Low season not a good time to stay here.

Tripadvisor 评级 3.0/5

cksg f Couples - 30/10/2019 经 TripAdvisor 认证的评论

Concierge non existent. Front desk knowledge of neighborhood poor. Hotel’s map of Phuket town is microscopic. Difficult for seniors to read. My wife and I were met on arrival at the Phuket Airport by pre- arranged Hotel transport which was fine. However the hotel transport to the airport on departure was bad. It was not their hotel vehicle. The car’s air condition was not working and the driver kept wanting to stop the car by the roadside to fix the air conditioning but to no avail.

比较满意

客户意见评级 3.5/5

薛. 单人住宿 - 28/10/2019 所有已确认评论

服务人员服务的非常到位,配套设施一应俱全很好,唯一不足卫生间洗手盆坏了。

洁净舒适,家的感觉

客户意见评级 5.0/5

Longlong 朋友住宿 - 09/10/2019 所有已确认评论

每一次来普吉岛都会在这里住啦,地理位置非常方便。干净整洁。需要什么都可以直接跟工作人员提出,他们会尽力帮忙协助。

尊敬的客人: 感谢惠赐有关下榻 Novotel Phuket Phokeethra 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Best place to stay

客户意见评级 5.0/5

Sunny L. 情侣住宿 - 16/09/2019 所有已确认评论

服务很棒,周围有好吃的夜市,大排档,商超,很方便。租车也不用走很远。物价不高

整体感受方便舒适。

客户意见评级 4.0/5

Liweiwei 家庭住宿 - 20/08/2019 所有已确认评论

位置方便,服务也还不错。如果要用五星酒店来评价的话,软装硬装应该还是未达到的。总体来说还是不错的。

整潔、美觀、交通便利

客户意见评级 4.0/5

匿名 情侣住宿 - 04/06/2019 所有已确认评论

Novotel Phuket Phokeethra整潔、美觀、交通便利,入住兩天很舒服、美好,下次還會再來,也會推薦親友一起來玩

尊敬的宾客: 感谢惠赐有关下榻 Novotel Phuket Phokeethra 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临。 谨启

非常适合商务旅游

客户意见评级 4.5/5

Victorxu 家庭住宿 - 20/05/2019 所有已确认评论

酒店设施装修比较现代 大厅,餐厅,酒吧,客房都比较有ins风 可以拍出很美的照片 适合感还不错 - 早餐伙食有待提高,种类很多,但是口味还需要改进,可能对于中国人口味还是差了一点 亲子项目也可适当增加 单一的泳池/健身房 比如增加一个亲子乐园,这样带宝宝的家庭如果不想出门也有地方消遣

出入方便,外观漂亮 房间简洁明了

客户意见评级 3.5/5

许. 商务住宿 - 20/03/2019 所有已确认评论

入住房间稍有异味 以后请打扫完后 清新剂喷

Noise at midnight

Tripadvisor 评级 2.0/5

Departure60453534948 Business - 16/03/2019 经 TripAdvisor 认证的评论

I stay at top floor at this hotel. There is a bar above my room. Big music had continued unitl 1:30am, and I could not sleep on that night and had cold at that night. Only front manager sent me a message next day for their apology with some fruit. When I checked out the hotel, no one know what was happened at the night, no communication among staff. Cannot believe it!!

Dear name guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards.

舒适,方便,家的感觉

客户意见评级 5.0/5

Longlong 单人住宿 - 13/03/2019 所有已确认评论

spa很专业 酒店房间干净整洁。游泳池偏小 而且没有池畔服务。早餐的品种建议增加符合中国口味的汤粉,目前的太甜了。

nine out of ten until the last day

Tripadvisor 评级 2.0/5

Freedom774439 Solo travel - 10/03/2019 经 TripAdvisor 认证的评论

Good rooms good food good service from restuarant But on check out the total confusion of my account was unbelievable I am still to angry to .Since this stupid review site wants 200 characters I have no more to say at this time except I am still in disbelieve

Dear guest, Thank you for your review and score. We are happy to hear that you enjoyed our service at the restaurant, however, we are really sorry for the misunderstanding. Thank you for staying with us. Kind regards.

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