普吉岛葡萄酒园诺富特度假酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,537 评论

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普吉岛葡萄酒园诺富特度假酒店 - Image 1
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89 Rat U Thit 200 Pee Rd, Patong Beach Kathu, 83150 普吉岛, 泰国

描述

酒店其他优惠

  • 令人惊叹的 2,000平方米的泳池

  • 儿童住宿免费，设有宽敞的家庭房

  • 步行片刻可达海滩

  • MyKids 和 MyGlass 套餐为您带来独一无二的餐饮体验，好好犒劳一下自己，宠爱您的孩子

  • 坐享中心位置，靠近商店和夜生活区

我们的客房

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酒店位置

普吉岛葡萄酒园诺富特度假酒店

89 Rat U Thit 200 Pee Rd, Patong Beach Kathu
83150 普吉岛
泰国

GPS:7.898676, 98.300442

电话
传真 +66 76 340 604

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE SQUARE

从早 6 点一直到晚 10:30，您可以享受一整天的美好体验。您可以品尝到新鲜烹制的美食，包括款式繁多的亚洲及国际风味的特色菜品，并且还可以享受定制化的随时烹饪。我们将欧亚风情融为一体。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,537 评论

TripAdvisor 评级  4.5/5  4,454 评论

卓越奖 2024

Great in hotel service and location - but expect to be woken up at all hours of the night

Tripadvisor 评级 4.0/5

TAN01L 家庭住宿 - 经 TripAdvisor 认证的评论

We loved the facilities, the service and the location of the Novotel Vintage. Unfortunately though the hotel room doors are not equiped with soft closing mechanisms, so if your neighbours decide to just let the door shut on it's own, it would slam, vibrate through the walls and wake you up. Out of the 8 nights we stayed here, we only had one night of uninterrupted sleep. The hotel put a family on either side of our room, who decided to come in and out of their rooms 10+ times between the hours of 11pm - 1am. We had another neighbour who woke up and went out at 4am a couple of mornings. We also couldn't get to sleep one night because people were in the pool at 11pm (pool closes at 8pm). We thought that the staff would say something, but it took 2 phone calls and 20 minutes before security came. We paid a lot of money to have a pool access/jacuzzi room, and to have our holiday marred by interrupted sleep was a let down. The pluses - as Accor members, it was great to have an evening snack bar in the lounge area, and the Accor staff were fabulous in their service to us. We enjoyed the breakfast, plenty of choices. All staff that we had dealings with were friendly, smiling and willing to help. We do think that the reservation staff need to be better trained though, as our dealings with them (before arriving at the hotel), were much to be desired. Overall - if they fixed the slamming door issues, I would stay there again......if not, I'd have to weigh up if I'm happy to be woken up.

Mr Odah

Tripadvisor 评级 5.0/5

ouda_45 经 TripAdvisor 认证的评论

Hi the Novotel hotel have nice locations in patong and so nice staff especially Mrs Ice And also have big swimming pools and near to shopping market any way you can reached from hotel And restaurant have so nice breakfast and Indian food 👌just try it.

Dear Mr. Odah, Thank you for your feedback on your recent stay with us, We are pleased to hear that you enjoyed the hotel's convenient location, friendly staff, and amenities. We will surely pass to Ice your kind words, we take pride in offering a variety of dining options, including a delicious breakfast spread and Indian cuisine. We appreciate your recommendation to try the food at the hotel's restaurant. We look forward to welcoming you back for another memorable stay. Warm Regards, Novotel Phuket Vintage Family

Amazing pool and lovely staff

Tripadvisor 评级 5.0/5

Chantelle G 经 TripAdvisor 认证的评论

The hotel is really nice with an amazing pool and something for everybody. It had a kiddy pool, shallow area, shaded swim up bar, area. Happy hour 2 for one drinks at 4-6pm. The hotel has a mini-mart which is the same price as outside, if not cheaper. They also sell swimsuits, pool shoes and pool toys as well as souvenirs. Khom was a standout staff member. We have 3 members of our family who are coeliac and eat a strict gluten-free diet. Khom organised for us to have gluten free bread and muffins. Some days we had small gluten-free pancakes. Khom organised pancakes for my son on his birthday. Khom is an excellent staff member who deserves an award from Novotel. Rooms were clean and tidy, Sometimes the room gets mosquitos after cleaning because the door needs to be left open. The highlight of the hotel is the pool. Bulk laundry can be done at many tour places outside the hotel for 50bt / kg wash only. There is a pharmacy across the road, Watson’s, hairdresser. My daughter got box braiding done with extensions at Happiness Thai Massage on the beach road 1 block from the hotel. Clean and good price 1000bt (90 minutes) plus a tip (2 ladies, we have 150bt each lady). It was air conditioned and the same price as on the beach. Slightly more than the prices on the beach but no haggling and aircon. It’s a no-brainer. I got a foot massage while I waited. The buffet breakfast was an optional add-on at checkin and cheaper to add at check-in. My only feedback would be that I would like to see the breakfast buffet cater for commons western allergies and label ingredients and allergens on the food. For example things like gluten, egg, nuts, dairy, soy. Otherwise we had a lovely stay.

Dear Mrs. Chantelle, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at our hotel and that our pool and staff, particularly Khom, made your experience memorable. We appreciate your feedback regarding the mosquitos in the room and the suggestion to improve our breakfast buffet by labeling allergens on the food. We will definitely take this into consideration to enhance the dining experience for guests with common allergies. Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back in the future. Warm regards, Novotel Phuket Vintage Family

位置还行

客户意见评级 3.0/5

S. B. 家庭住宿 - 所有已确认评论

酒店前台接待人员服务很一般

Dear S. B., Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your comments and take them into consideration as we strive to provide the best experience for all of our guests. I apologize that you found the location of the hotel to be only satisfactory. We are disappointed to hear that you found the front desk staff service to be general and the reception staff to be lacking in enthusiasm and politeness. Our team prides itself on providing exceptional customer service, and we will address this issue with our staff to ensure that all guests receive the attention respectively. In regards to the speed of the connection we do have options of premium all you need is to connect. In regards of noise level in your room, we apologize for any inconvenience this may have caused during your stay. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Warm Regards, Novotel Phuket Vintage Family

没有达到我的预期

客户意见评级 3.0/5

匿名 家庭住宿 - 所有已确认评论

酒店的家庭房对于带孩子的家庭很友好，并且在一楼，可以从花园进入。可是根据我的观察，最角落的两个房间被分配给了中国人，完全看不到游泳池，靠近餐厅和泳池的房间都是欧美人，这一点令人很不愉快。酒店的早餐大部分是印度以及中东食物，适合亚洲人的食物很少，希望改进。游泳池的底部很多杂物，可以增加清理次数。

Dear Ms. Ye, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. We appreciate your observations regarding the food offerings, rest assured that we will address the issues you have raised, including the cleanliness of the swimming pool. We are delighted to hear that Ms. Raya at the front desk provided you with excellent service. We will be sure to pass along your kind words to her. Thank you once again for sharing your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm regards, Novotel Phuket Vintage Family

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其他网络用户评价我们的酒店

  • 1,035 评论 9.6/10 位置
  • 1,135 评论 6.9/10 房间
  • 1,293 评论 8.2/10 服务
  • 14 评论 9.1/10 上网
  • 892 评论 9.6/10 游泳池
  • 704 评论 8/10 早餐
  • 483 评论 6.6/10 清洁度
  • 380 评论 7.4/10 设施

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