宜必思普吉岛芭东酒店 3 星

Dear Hung Leung H., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. We are delighted that you are enjoyed stay with us and mentioning our check in/check out process and staff were politely. We hope your next visit will be as pleasant as the previous stay. Sincerely, Boonruang Thaithong Operation Manager

尊敬的 Jiawen Z.： 感谢惠赐有关下榻 ibis Phuket Patong 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Boonruang Thaithong Operation Manager

Dear jiaqing Z., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. For the credit card authorization will be automatic release after 2 weeks but if still not, please contact us again on 24 June 2019 and sorry any inconvenience caused in this matter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boonruang Thaithong Operation Manager

尊敬的 Xu T.： 感谢惠赐有关下榻 ibis Phuket Patong 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Boonruang Thaithong Operation Manager

Dear j. W., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. We would like to inform you that as an internationally branded economy hotel, we offer the basic necessities a traveler needs during a stay in order to offer a more attractive price. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boonruang Thaithong Operation Manager

Dear Wu H., Thank you for taking the time to tell us about your experience at the ibis Phuket Patong and sorry to late reply. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would like to inform you that, your reservation has been booked for 1 person only and hotel is not allow to stay for 2 adult and 2 kids in one standard room and our family room was fully booked. We has offer you to stay in Thantip Hotel with free upgrade to triple room and offer free breakfast for all. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Boonruang Thaithong Operation Manager

尊敬的 Yang L.： 感谢惠赐有关下榻 ibis Phuket Patong 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Boonruang T. Operation Manager

尊敬的 Yu Yan L.： 十分感谢您花时间告诉我们有关您在 ibis Phuket Patong 的体验。很遗憾未能达到您的期望，请允许我向您表达我最诚挚的歉意。 在 Ibis，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。请放心，我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。 谨启 Boonruang T. Hotel Manager

尊敬的 Gao J.： 感谢惠赐有关下榻 ibis Phuket Patong 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Boonruang Thaithong Hotel Manager

尊敬的 Yingru H.： 感谢惠赐有关下榻 ibis Phuket Patong 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Boonnruang Thaithong Hotel Manager