普吉岛芭东雅高芮族酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 304 评论

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普吉岛芭东雅高芮族酒店 - Image 1
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203-2 Phang Mueang, Sai Kor Road Patong, Kathu District, 83150 普吉岛, 泰国

描述

酒店其他优惠

  • 明亮时尚、设计前卫的生活风尚酒店

  • 步行即可到达芭东海滩、芭东步行街和标志性的夜生活区

  • 位于市中心，靠近普吉岛的历史和娱乐景点以及泰拳体育场

  • 靠近购物和餐饮区，驱车数分钟即可抵达普吉岛老城区

  • 咖啡厅和酒吧全天供应泰式、意大利和中东美食以及精心调制的鸡尾酒

我们的客房

酒店位置

普吉岛芭东雅高芮族酒店

203-2 Phang Mueang, Sai Kor Road Patong, Kathu District
83150 普吉岛
泰国

GPS:7.898365, 98.30289

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  304 评论

客户意见评级 1.0/5

Qihao G. 情侣住宿 - 所有已确认评论

房间第二天没给小费，矿泉水都没有，房间打扫也很差，高价预定，情侣入住居然给安排的2楼双床房，不会再去，拉黑传给周围人

Dear Qihao G., Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointing experience and sincerely regret that we did not meet your expectations. Please accept our apologies for the poor room cleaning service. This is unacceptable, regardless of tipping, and does not reflect the level of service we strive to provide. Your comments have been shared directly with our management for immediate review and corrective action. We are also very sorry to learn about your dissatisfaction with the room allocation. Providing a twin room on a lower floor for a couple, especially considering the rate paid, is understandably frustrating. We regret that this was not handled more thoughtfully at the time of your stay. We understand how upsetting this experience has been, and we truly regret losing your trust. While we respect your decision, please know that your feedback is taken very seriously and will be used to improve our service and internal communication to prevent similar situations in the future. Thank you again for bringing these issues to our attention. We sincerely apologize for the inconvenience and disappointment caused.

客户意见评级 2.5/5

Yunyi Z. 家庭住宿 - 所有已确认评论

前台部分人员能力较差，非常不专业！有升级权益还让加钱！房间吵，办入住时带着孩子来来回回让我们楼上楼下跑好几趟，工作人员不懂得变通！没有中文服务，英语也不行，泰文也不会，我想知道她到底来自哪里？

Dear Yunyi Z., Thank you for your feedback. We are very sorry to hear about your experience and sincerely regret the frustration it caused. Please accept our apologies for the unprofessional and inflexible service you encountered at the front desk. This is not the standard of hospitality we strive to provide, especially when welcoming families with children. The inconvenience during check-in, the confusion regarding room upgrades and additional charges, and the disturbance caused by room noise are all matters of serious concern to us. Your comments have been escalated to senior management for immediate review and corrective action, including retraining on professionalism, transparency, flexibility, and guest-focused service. Your feedback is taken seriously and will help us improve our service for future guests.

客户意见评级 3.5/5

Ao B. 情侣住宿 - 所有已确认评论

整体环境不错，工作人员也都很友善。唯一缺点就是隔音不好，遇到没素质的住客，有点吵

Dear Ao B., Thank you very much for sharing your feedback with us. We’re delighted to hear that you enjoyed the overall environment and found our team friendly and welcoming. We sincerely apologize for the inconvenience caused by the soundproofing and any noise disturbance during your stay. Your comments are well noted and will be shared with the relevant team as we continue working to improve our guest experience. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again for an even more comfortable stay.

客户意见评级 2.0/5

Yaoyu L. 家庭住宿 - 所有已确认评论

噪音太大

Dear Yaoyu L., We’re very sorry to hear that the noise affected your stay. Please accept our sincere apologies for the inconvenience. Guest comfort is very important to us, and your feedback has been shared with our team so we can take corrective action. We truly hope to have the opportunity to welcome you back for a more comfortable and peaceful experience.

客户意见评级 3.0/5

Jingyan L. 家庭住宿 - 所有已确认评论

定了两间房三晚，一共1w多人民币，同行人生病了 提供了医院就诊病例和很多报告单，依然没有任何人道主义给退款或者部分退款。

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the situation involving your companion’s illness and the frustration you felt regarding the refund request. We understand how stressful and disappointing this must have been, especially when medical documentation was provided, and we regret that the outcome left you feeling unsupported. While bookings made under certain rate conditions do come with restrictions, your feedback about compassion and flexibility in genuine medical circumstances is taken very seriously. This is not the kind of experience we want our guests to associate with TRIBE, and we acknowledge that we could have handled the communication and support better. I would appreciate the opportunity to review your case personally and understand all the details. Please feel free to contact me directly at Sa… so we can look into this matter more closely. Thank you again for sharing your feedback — it helps us learn and improve. Team TRIBE Phuket Patong 🖤

其他网络用户评价我们的酒店

  • 254 评论 8.3/10 位置
  • 380 评论 8/10 房间
  • 494 评论 8.6/10 服务
  • 279 评论 9.6/10 氛围
  • 204 评论 9/10 早餐
  • 195 评论 5.4/10 舒适度
  • 194 评论 7.1/10 清洁度
  • 165 评论 8.4/10 食物

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