普吉岛芭东雅高芮族酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 228 评论

保证最优惠房价
普吉岛芭东雅高芮族酒店 - Image 1
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203-2 Phang Mueang, Sai Kor Road Patong, Kathu District, 83150 普吉岛, 泰国

描述

酒店其他优惠

  • 明亮时尚、设计前卫的生活风尚酒店

  • 步行即可到达芭东海滩、芭东步行街和标志性的夜生活区

  • 位于市中心，靠近普吉岛的历史和娱乐景点以及泰拳体育场

  • 靠近购物和餐饮区，驱车数分钟即可抵达普吉岛老城区

  • 咖啡厅和酒吧全天供应泰式、意大利和中东美食以及精心调制的鸡尾酒

我们的客房

酒店位置

普吉岛芭东雅高芮族酒店

203-2 Phang Mueang, Sai Kor Road Patong, Kathu District
83150 普吉岛
泰国

GPS:7.898365, 98.30289

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  228 评论

客户意见评级 3.0/5

Jingyan L. 家庭住宿 - 所有已确认评论

定了两间房三晚，一共1w多人民币，同行人生病了 提供了医院就诊病例和很多报告单，依然没有任何人道主义给退款或者部分退款。

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the situation involving your companion’s illness and the frustration you felt regarding the refund request. We understand how stressful and disappointing this must have been, especially when medical documentation was provided, and we regret that the outcome left you feeling unsupported. While bookings made under certain rate conditions do come with restrictions, your feedback about compassion and flexibility in genuine medical circumstances is taken very seriously. This is not the kind of experience we want our guests to associate with TRIBE, and we acknowledge that we could have handled the communication and support better. I would appreciate the opportunity to review your case personally and understand all the details. Please feel free to contact me directly at Sa… so we can look into this matter more closely. Thank you again for sharing your feedback — it helps us learn and improve. Team TRIBE Phuket Patong 🖤

客户意见评级 4.5/5

Zhou C. 情侣住宿 - 所有已确认评论

总体感觉很舒适，前台和门卫服务非常热情周到，给到了我们很多帮助

Thank you so much, Zhou C., for sharing your detailed feedback and for the strong 90/100 overall rating 🖤 We’re really happy to hear that you had a comfortable stay and that our reception and security teams made you feel well looked after with their warm and attentive service. It’s great to know you enjoyed our breakfast, cleanliness, and check-out experience, and we appreciate your positive comments on our sustainability efforts as well. Thank you for also highlighting areas where we can do better — your notes about the pool lounge chairs, bar experience, pool comfort, and overall value are valuable and have been shared with the team so we can continue improving. We truly appreciate you taking the time to help us grow and for recommending us to others. We hope to welcome you back again for an even better TRIBE stay in the future. Team TRIBE

客户意见评级 4.5/5

Yuchun N. 朋友住宿 - 所有已确认评论

临近街道很吵，建议酒店配备一次性耳塞

Hi TRIBE Valued Guest, Thank you for your lovely review! We’re so happy to hear you enjoyed our breakfast, clean spaces, and the friendly service — especially from our Chinese-speaking team member. 🌞✨ We also appreciate your feedback about the street noise. Patong can be lively at times, and your suggestion for providing earplugs is helpful — we’ll explore adding this as an option for guests who prefer extra quiet. Hope to welcome you back for more good mornings and good vibes at TRIBE Phuket Patong! Warm regards, Nur Aisah Chacha Super Welcomer

客户意见评级 4.0/5

Di Z. 家庭住宿 - 所有已确认评论

位置不错，酒店服务也很好，美中不足的是临街的房间隔音不好，靠近主路，晚上摩托车的声音还是很刺耳。

Dear Di Z., Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location and the friendly service from our team. We truly appreciate your comments regarding the noise from the street-facing rooms. Please accept our apologies for any inconvenience caused. Your feedback is important to us and will certainly help us improve. For your next stay, we would be happy to assist with a quieter room facing the inner side of the hotel, subject to availability. We hope to have the pleasure of welcoming you back again soon for an even more comfortable experience. Warm regards, TRIBE Phuket Patong Team

客户意见评级 0.5/5

Hui G. 家庭住宿 - 所有已确认评论

当天我们是凌晨1-2点才到的酒店，办理入住时候的前台人员是所谓的值班经理（后来经其他前台普通员工指认），只说了一句客人名下有2个订单，也没有及时提醒是哪2个渠道的订单，未尽到提醒客人及时取消重复预定的入住订单，有可能被重复扣款的风险。后续客人自己发现多余的订单通过平台取消却被酒店拒绝了。期间客人利用尚未离开酒店的时间与酒店方积极沟通，但酒店方刚开始态度强硬，强调只能通过平台反映此事，但平台说是酒店方单方面拒绝取消订单的请求，导致了此笔未入住的订单被扣款了。后来酒店方出来个所谓的总经理，表示会积极解决这个事情，也会给我们回电话及发邮件。但截止通过我们自己与平台积极沟通解决此事了，也没见着酒店方就此事的道歉邮件，太不把客人当回事了。作为雅高集团旗下的酒店，就这样的员工素质和对客人的漠视么？ 另外，早餐厅里苍蝇乱飞，酒店明知有那么多苍蝇的情况下，也不给食物盖罩子，所有入口的食物完全就裸露着，都被污染了；客房房间里的空调位置低且紧邻床铺，风口对着床吹，让人不舒服，噪音还大的很，休息不好；淋浴花洒不写清楚怎么使用，我们一行4人头一天晚上都摸索了半天也没捣鼓出水，第二天早上叫了服务员才知道怎么用，就不能贴个使用说明么？

Dear Ms. G., Thank you for taking the time to share your feedback with us. We are truly sorry to hear that parts of your stay did not meet your expectations, and we appreciate the opportunity to clarify the situation regarding the second reservation. After reviewing the details with our team, we can confirm that during check-in we informed your daughter that two reservations were listed under your name and showed both booking numbers. When we asked for confirmation, she advised us that the second booking was not made by your party. Based on this information, we explained that the booking would be treated as a no-show according to hotel and platform policies. On the following day, we also sent a notification through Trip.com requesting acknowledgement before proceeding. As no response was received, the booking was processed in line with the terms of the reservation. Although our procedures were followed, we are sorry if our communication did not feel clear or supportive enough during this process. We will continue to improve how we guide and assist our guests in similar situations. We also appreciate your comments regarding breakfast hygiene, room facilities, and cleanliness. We have already shared this feedback with our culinary, housekeeping, and engineering teams to ensure immediate improvements are made. Thank you again for bringing these matters to our attention. If there is anything further we can assist you with, please feel free to let us know. Warm regards, Team Tribe

其他网络用户评价我们的酒店

  • 199 评论 8.3/10 位置
  • 276 评论 8.4/10 房间
  • 366 评论 9.1/10 服务
  • 221 评论 9.7/10 氛围
  • 158 评论 9.2/10 早餐
  • 145 评论 6/10 舒适度
  • 144 评论 8.6/10 清洁度
  • 138 评论 8.5/10 食物

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