ibis Styles Kota Bharu

Family friendly

Dear Aslinda A., Thank you for choosing to stay with us and for sharing your feedback! We're delighted to hear that you had a good experience overall, from check-in to check-out. We appreciate your suggestions regarding adding more TV channels, and we'll certainly take that into consideration to enhance our guests' entertainment options. It's wonderful to know that you found our staff warm, friendly, and helpful. Providing excellent service is our priority, and we're glad that our team members made a positive impression on you. We look forward to welcoming you back for another pleasant stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Best regards, Zac Harun General Manager

Dear Ahmad D., Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel's location convenient and our staff superb, providing warm welcomes and excellent housekeeping service. However, we apologize for any disturbance you experienced during your stay, particularly in room 1304. Please rest assured that we take such feedback seriously and will investigate the matter to ensure a peaceful environment for all our guests. Regarding the food, we appreciate your honesty, and we'll take your comments into consideration as we strive to continuously improve our offerings. If you have any further concerns or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards, Zac Harun General Manager

Dear Hazlan Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We’d be happy to serve you again with the same awesomeness next time you visit ibis Styles Kota Bharu. Best regards, Zac Harun General Manager

Dear C., Thank you for your review! We're pleased to hear that you enjoyed the modern and cozy room, as well as the delicious and varied foods at our Iftar buffet. We're glad that the room amenities, including the water dispenser and big screen TV, met your expectations. We appreciate your feedback regarding the suitability of the room for different types of guests. We'll take your comments about the toilet and shower cubicles into consideration as we strive to improve our facilities and accommodate the needs of all our guests. If there's anything else we can do to make your next stay even more enjoyable or if you have any further feedback to share, please don't hesitate to let us know. We look forward to welcoming you and your family back soon! Best regards, Zac Harun General Manager

Dear Chwee P., Thank you for your kind words! We're delighted to hear that you had a comfortable stay with us and that you found our staff to be good and our facilities clean. Providing a pleasant and hassle-free experience for our guests is our top priority, and we're glad that you found it easy to get around our hotel. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to let us know. We appreciate your support and hope to have the opportunity to welcome you back for another enjoyable stay in the future. Best regards, Zac Harun General Manager