ibis Styles Kota Bharu

Customer review rating (ALL Rating) 4.4/5 611 reviews

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Description

Hotel extras

  • The only international chain hotel in Kelantan

  • Coffee machine is available upon request

  • Wireless charging dock in all our guest rooms

  • 43" Smart TV with IPTV entertainment and free movies

  • UV sanitizer in all our guest rooms

Our accommodation(s)

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Hotel location

ibis Styles Kota Bharu

Lot 184, Lorong Minyak Gas, Off Jalan Sultanah Zainab
15050 KOTA BHARU
Malaysia

GPS:6.12253, 102.2343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREAT CAFE

Streats Cafe serves a variety of international cuisine, Asian delicacies and a wide range of authentic signature Kelantanese dishes. Open for breakfast, lunch and group dinners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  611 reviews

Good stay

Customer review rating 4.0/5

Zaleha A. Business - Confirmed reviews ALL

It was a good stay overall. However, I noticed some areas for improvement during breakfast, which was not during a peak time. No staff came to clear the dirty plates from my table, which was quite small and became crowded as I continued eating. Although staff members were present, they seemed to be engaged in conversation until I specifically called them over to clear the plates. I hope this can be addressed, as it impacts the overall perception of your service.

Clean rooms and good location

Customer review rating 3.5/5

Amin R. Business - Confirmed reviews ALL

I stay here once a month. The rate is decent. The location is good and the rooms are clean. Realiable wifi for work and video calls. The only negative was that I was not acknowledged as an All Accor silver member, and did not receive any of the benefits during check-in (fast check in, free drink, etc). Check in process was slow, I think there was an issue with the NRIC scanner. This (not acknowledging loyalty members) is a common oversight by this hotel. They'll fix it one month, then forgets it again the following month. I understand that there are new employees, but I hope they'll standardise the SOP on this.

Location is within town area.

Customer review rating 3.5/5

Wee H. Couples - Confirmed reviews ALL

At first we were checked in to a standard room. However, the toilet flushing was not working after the technician checked to confirm. They immediately replaced the room with an upgrade to family room. Good decision. Keep it up!

Customer review rating 4.0/5

N. K. B. N. M. Families - Confirmed reviews ALL

Ism enjoy the night at your hotel because you give me a good sleep..tq

Well located

Customer review rating 3.0/5

Yap Business - Confirmed reviews ALL

Dislike newly upgraded of board blocking! The room become small and cramped! Prefer the old looks of the room that are more spacious although with small room design.

Other web-users rate our hotel

  • 491 reviews 8.5/10 Location
  • 1,011 reviews 7.6/10 Room
  • 707 reviews 8.8/10 Service
  • 42 reviews 8.5/10 WiFi
  • 631 reviews 7.7/10 Cleanliness
  • 319 reviews 9.4/10 Vibe
  • 308 reviews 7.7/10 Amenities
  • 285 reviews 7.2/10 Breakfast

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