Pullman Melbourne On The Park 5 stars

Customer review rating (ALL Rating) 4.6/5 4,888 reviews

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192 Wellington Parade, 3002 MELBOURNE, Australia

Description

Hotel extras

  • Located opposite the Melbourne Cricket Ground and Rod Laver Arena

  • Short walk, train or tram to Melbourne's bustling CBD.

  • Award winning renovation of hotel rooms and suites

  • Swimming pool, relaxation services, and fitness centre

  • The Cliveden Bar and Dining, open breakfast, lunch and dinner.

Our accommodation(s)

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Hotel location

Pullman Melbourne On The Park

192 Wellington Parade
3002 MELBOURNE
Australia

GPS:-37.815558, 144.983195

Telephone
Fax +61 3 9419 2001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CLIVEDEN BAR & DINING

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern a la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,888 reviews

TripAdvisor Rating  4.0/5  1,559 reviews

Certificate of excellence 2024

Don't give adjoining rooms to professionals travelling for business!!

Customer review rating 3.0/5

Anne M. T. Business - Confirmed reviews ALL

My previous stays have been lovely at this hotel, but I wasn't very pleased this time. Despite being once again presented with a modern, clean and spacious room - I was travelling for business (a fact I alerted the hotel to at time of booking) and upon check in, my colleague and I were told our rooms were adjoining via an internal door. This did not exactly feel very professional - and we quickly discovered we could both hear one another moving / coughing / sleeping through the door. It made us both uncomfortable and slightly on edge in our rooms. I believe joining rooms should be reserved for families traveling together, not professionals on a business trip. So this time, sadly I was rather disappointed with our stay.

Dear Anne Marie, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On The Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I apologise in regards to the interconnecting room you were given during your stay with us. Unfortunately, due to the hotel's capacity, rooms with interconnecting door's inside had to be used. Rest assured, for future stays, I have put a note on your profile to not be allocated adjoining rooms where possible, I understand your frustration with this and I apologise for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Eliza Stewart Guest Experience Executive

Great location and great hotel

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very happy with our stay. Great location and great hotel would stay again

Dear Cathy, We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Eliza Stewart Guest Experience Executive

No response from hotel

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I left my phone charger in the room. I have emailed the hotel and received no response. I have called the hotel and the phone is not answered.

Dear Rebecca, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On The Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I apologise in regards to the lack of communication with our team concerning your lost charger. I have checked with the housekeeping team, and we have located your charger. Please contact the hotel when collecting this, alternatively, we can also post this back to you for a postage fee. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Eliza Stewart Guest Experience Executive

Executive lounge

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The person running the executive lounge on level 18 was fabulous. So positive, great energy and really made my day / s.

Dear Sue, We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Eliza Stewart Guest Experience Executive

Excellent location

Customer review rating 4.5/5

George F. Families - Confirmed reviews ALL

Pleasant and enjoyable.

Dear George, We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Eliza Stewart Guest Experience Executive

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Other web-users rate our hotel

  • 1,343 reviews 9.3/10 Location
  • 2,483 reviews 8.6/10 Room
  • 2,468 reviews 8.8/10 Service
  • 11 reviews 6.1/10 WiFi
  • 812 reviews 8.4/10 Breakfast
  • 742 reviews 8.2/10 Amenities
  • 719 reviews 6.5/10 Food
  • 636 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.