Hotel Mercure Lille Centre Vieux Lille 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 1.409 comentários

Hotel Mercure Lille Centre Vieux Lille - Image 1
Hotel Mercure Lille Centre Vieux Lille - Image 2
Hotel Mercure Lille Centre Vieux Lille - Image 3
Hotel Mercure Lille Centre Vieux Lille - Image 4

Descrição

Extras do hotel

  • No coração do centro histórico de Lille: VIEUX-LILLE

  • Garagem privada grande com estações de carregamento de carro elétrico: 1 Tesla, 1 todos

  • Quartos familiares

  • Área de relaxamento no terraço

  • 400 m² de espaço para reuniões iluminado

Nossas acomodações

Localização do hotel

Hotel Mercure Lille Centre Vieux Lille

27 Rue des Tours
59000 LILLE
França

GPS:50.641717, 3.066532

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

TERRASSE DU 27

Foto não contratual

O terrace at no. 27 é um espaço ao ar livre relaxante em Vieux-Lille onde você pode apreciar uma fina cerveja local ou vinho juntamente com uma deliciosa bandeja.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  1.409 comentários

Classificação no TripAdvisor  4.0/5  671 comentários

Great location and friendly and helpful staff

Classificação TripAdvisor 4.0/5

FellowTraveler68499 Família - Avaliação certificada TripAdvisor

We stayed in this hotel at short notice after our Eurostar back to London was cancelled. Although it was only a flying visit of one night, the check in staff were friendly and extremely helpful, both on arrival and the following morning. Room was a good size and the hotel was in a perfect location for the old town, whilst still being within walking distance of both train stations. Would definitely stay here again if in Lille.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

Solid short stay

Classificação TripAdvisor 4.0/5

alinovsky Romântica - Avaliação certificada TripAdvisor

Solid stay overall. Small room size but had every amenities needed (tea kettle etc). Water was lukewarm though. Would recommend this hotel for its location and parking. Great for first timers in Lille looking to explore the vieux Lille. We also stayed a night at the Gantois 5 star and would prefer to stay at the Mercure for a first time in Lille if limited time in Lille and exploring throughout the day.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

Poor quality room in good location.

Classificação TripAdvisor 3.0/5

YorkshireFigaro Avaliação certificada TripAdvisor

We chose this hotel as we wanted to be in the old centre of Lille for a short break, and the location was indeed excellent. However, for a four star hotel the room was very basic. We knew it would be small, and there was good air conditioning and a kettle which is always a plus. But there were no drawers or even shelves on which to put clothes, simply a small cupboard with half a dozen hangers on a rail. Also there was no desk or equivalent, simply a small rickety table on wheels. The fridge had the safe balanced on top of it within a tatty cabinet with the kettle on top. And finally there were no glasses or cups in the room simply 4 paper cups , surely a health and safety issue with boiling water from a kettle, and certainly not what one would expect in a four star hotel. All in all a very disappointing room for the price we paid.

Dear Sir, Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Le Mercure Lille Centre Vieux-Lille

Check Out Nightmare

Classificação TripAdvisor 1.0/5

Michelle L Avaliação certificada TripAdvisor

Basic rooms, paper cups in room. Bed was comfortable and room was kept clean. On check out, we were told by receptionist Last Minute.com hadn't paid for our rooms. We had booked and paid in full in September 22!!;. Receptionist wouldn't take the reference I tried to show her. Had to have an online chat with Last Minute who confirmed they had paid. After an hour of going through the online chat and showing the receptionist this and showing her our booking confirmation from Last Minute did she say all was ok!!! No apology received!!! Our friends were very upset and distressed about this including my husband and I!!! Luckily, our Eurostar was booked for the evening, so we weren't in a rush and felt like we had to pay to get away on time!! Our dealings with Last Minute leading up to this holiday had not been good either!!! We love Lille and Eurostar and will return again BUT we will NOT be staying at this hotel or using Last Minute!

Boa localização

Classificação TripAdvisor 4.0/5

299pedrof Família - Avaliação certificada TripAdvisor

Depois de uma reserva de um apartamento mal sucedida, reservamos este hotel em cima da estadia. Foram disponíveis e deram nos um quarto destinado a deficientes o que acabou por se tornar uma boa opção, dado o quarto ser bastante espaçoso e permitir ao nosso filho andar a brincar pelo chão, e por não ficar demasiado cheio com a cama para ele. O quarto era limpo e grande, o mesmo se aplica à casa de banho que pelo facto de se destinar a deficientes apenas tinha duche. Hotel muito bem localizado no centro de Lille e numa zona de muitos restaurantes o que é bom pois o hotel não possui restaurante. Este hotel possui ainda estacionamento pago, mas que acaba por ser uma boa opção visto não haver muito estacionamento e o que há é caro. Quanto ao pequeno almoço era médio. No que respeita aos empregados são disponíveis.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 607 comentários 9.2/10 Localização
  • 763 comentários 4.8/10 Quarto
  • 640 comentários 8.7/10 Serviço
  • 473 comentários 4.5/10 Conforto
  • 367 comentários 8.1/10 Café da manhã
  • 259 comentários 5.5/10 Limpeza
  • 141 comentários 4.2/10 Atmosfera
  • 131 comentários 3.7/10 Comodidades

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