Novotel Suites Gare Lille Europe

The hotel is literally across the road from Lille Europe where I caught my Eurostar back to the UK having arrived from Paris Nord to Lille Flandres which was about 10 minutes walk. The room was very comfortable and really HUGE! Own coffee machine as well as a kettle etc and I could have slept in the bed for many hours!

This is an extremely well placed hotel, right next to Lille Europe station, and about 10-15 minutes walk to the Grand Place. The rooms are very big, and very quiet. The beds are large and comfortable, and the bathrooms are large too. Coffee machines are provided. There is also a good continental buffet breakfast provided. There are restaurants in the city centre, and also in the mall (Euralille) situated 5 minutes away. Staff were uniformly helpful.

On the last day of our stay I had to get onto reception to clean room no toilet paper no clean towels. The receptionist said you were in your room. That's why we could not clean it, so 8 said OK my husband and I will go out for an hour. We came back and the maid was just finishing off the room. The walls had filled in holes and wood hip paper over them. The toilet no bleach down and had to use my hand wipes to clean toilet. You have to mind all the steps when getting out of toilet and bathroom, also make sure you shut your hotel door properly as it does not shut itself. The breakfast croissant were greasey, I took my own teabags. As the ones they had were mint and the coffee pod machine was filthy don't use. We stayed in room 306 avoid, as you will here very loud noise off buses, cars beeping there horns at each other every night and day. Before the pandemic we stayed in room 308 that was OK. When you try to speak to reception they don't understand you unless you speak in French. Breakfast we went for 6am and around 7am was absolutely full no seats or tables. Seats are like wood and metal tables all wonky. One of the machines were broken in breakfast area. One of the breakfast staff always swapping things round when your trying to have a quiet breakfast. Like setting bowls and hot plate up again. Say its a 2 star instead of 3 star, the microwave you can only put microwave chips on from carrefour. Lille is 4 times expensive now and beggers argue with you and follow you around till you give them money. If you don't give beggers money they try to take your bags off you and I think got the jest they are threatening you. You have to walk away from them quickly. We will never go there again.

Near the old town, clean room but small for four people, helpful receptionists and very tasty breakfast. Outside there is Flixbus and thd train station that is very convenient to travel in other cities!!!

Good location with Westfield opposite. Less than 10 min walk into town. Room was comfortable. Cleanliness was ok overall. Decor could do with an update. Fridge just about kept water cool. Bathroom door could use a bit of oil. Bath didn't switch from shower mode fully. Noise from people running through the corridors or talking loudly close to midnight (maybe put up some signage please be quiet after 10PM) Overall, a pleasant stay. RM 406