Hotel Mercure Lille Centre Vieux Lille bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.231 ulasan

Jaminan Harga
Terbaik
Hotel Mercure Lille Centre Vieux Lille - Image 1
Hotel Mercure Lille Centre Vieux Lille - Image 2
Hotel Mercure Lille Centre Vieux Lille - Image 3
Hotel Mercure Lille Centre Vieux Lille - Image 4
27 rue des Tours, 59800 LILLE, France

Deskripsi

Keistimewaan hotel

  • In the heart of the historic center of Lille: VIEUX-LILLE

  • Private garage with electric car charging stations: 1 Tesla, 1 all vehicles

  • Family rooms

  • Relaxation area on the terrace

Akomodasi kami

Lokasi hotel

Hotel Mercure Lille Centre Vieux Lille

27 rue des Tours
59800 LILLE
France

GPS:50.641717, 3.066532

Telepon
Fax +33 3 59 57 47 99

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service

TERRASSE DU 27

Foto non-kontrak

The terrace at no. 27 is a relaxing outdoor space in Vieux-Lille where you can enjoy a fine local beer or wine along with a delicious platter.

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Peringkat ALL  4.2/5  1.231 ulasan

Peringkat TripAdvisor  3.8/5  700 ulasan

Animals friendly decision, shouldn't affect me..

Catatan Tripadvisor 2.0/5

alterego69vl Ulasan TripAdvisor tersertifikasi

4 stars hotel ?? Where did it get it? During the WW2? Rooms to small. Toilet big enough to have air to breath and far away from the sink on the bathroom to wash your hands. Corridors not so clean.. Room furniture good as a 1 star hotel in Germany. The hotel accept animals but that means when you eat you breakfast you can find the dog tail in your coffee mug...the hotel accepts the animals, but that doesn't mean the guests should suffer from that.. What if I'm allergic from the animals? Someone want to bring them in hotel far enough, but not where other people stay or eat.. Hotel accepts them, but that doesn't mean they can slip in my room. . There are some positive points as well.. Nice staff,. Good breakfast..great location.

Dear Tonino, We are sorry to hear that the services offered by our pet-friendly establishment have had an impact on your stay with us. Our establishment is currently renovating all of its rooms and common areas in order to improve the comfort of our guests. As a Green Key hotel, we don't advocate waste, and some of our amenities are available directly from reception on request, as in most Green Key hotels. We fully comply with Mercure criteria, whether in Germany or anywhere else in the world, and offer the same hospitality products. Pets are allowed in the hotel's public areas, but under no circumstances do pets interfere with breakfast meals, and our staff are happy to point this out to their owners. All our rooms are cleaned and disinfected on a daily basis so as not to affect other guests. Kind regards, Dao ZORIC - Front Office Manager

Great location and decent hotel

Catatan Tripadvisor 5.0/5

Colettegf Keluarga - Ulasan TripAdvisor tersertifikasi

We stayed during the Olympics so it was expensive. But our room was brilliant - massive for the 3 of us. Location is great and easily walkable to the metro and main square. Lots of restaurants, bars and cafes nearby. Staff brilliant, so friendly. Parking secure and reasonably priced

Thank you so much for your review! We're delighted to hear that you enjoyed your stay, especially the spacious room and our central location. It's great to know our team helped make your experience a pleasant one with their friendly service. We hope to welcome you back on your next visit, whether for another big event or a more relaxed stay. Thanks again for choosing us and for your kind words! Best regards, Orlane Reception team

Does what you need it to do but shouldn’t be 4*

Catatan Tripadvisor 2.0/5

Tourist54170155676 Keluarga - Ulasan TripAdvisor tersertifikasi

Surprised that this hotel has 4 stars. Our bathroom smelt very bad like sewage. We had two rooms and we could not close the bathroom doors in both which was pretty poor. The beds were fine and the rooms were small. All in all the room was quite outdated and the furniture a bit weird we had a table with wheels placed randomly on the room which took up lots of space.

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We take your concerns about the bathroom smell, the issues with the doors, and the outdated room furnishings very seriously. We appreciate your comments about the beds and the size of the rooms, and we will use your input to make improvements. We strive to provide a comfortable and enjoyable stay for all our guests and hope you might consider staying with us again in the future to experience the enhancements we are planning. Best regards Sarah

Very good stay

Catatan Tripadvisor 4.0/5

ariel857 Ulasan TripAdvisor tersertifikasi

The outstanding features include private parking, a good location, and a devoted team. The area is very quiet though centrally located. The breakfast is good and diverse though veggies are missing. Ours was a family room on two floors - the first was a sitting area and a restroom, and the second was a bedroom and a bathroom. This is what makes the split layout problematic - after using the restroom, one should ascend to the second floor to wash hands, or if one wishes to visit a bathroom during the night, he has to descend and then go back up, which makes it potentially dangerous on a staircase when sleepy. Other than that, it was a very good stay.

Hello, thank you for your detailed feedback! We're delighted to hear that you enjoyed our private parking, convenient location, and dedicated team. We appreciate your comments about the quiet and central area, as well as the good and diverse breakfast. We'll certainly look into adding more vegetables to our breakfast options. Regarding the split layout of the family room, we understand the inconvenience it may cause and will consider this in our future room designs. Your safety and comfort are important to us. We're glad to know that overall, you had a very good stay, and we hope to welcome you back again soon!

Great location and friendly and helpful staff

Catatan Tripadvisor 4.0/5

FellowTraveler68499 Keluarga - Ulasan TripAdvisor tersertifikasi

We stayed in this hotel at short notice after our Eurostar back to London was cancelled. Although it was only a flying visit of one night, the check in staff were friendly and extremely helpful, both on arrival and the following morning. Room was a good size and the hotel was in a perfect location for the old town, whilst still being within walking distance of both train stations. Would definitely stay here again if in Lille.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 577 ulasan 9.3/10 Lokasi
  • 700 ulasan 5.3/10 Kamar
  • 672 ulasan 9.1/10 Pelayanan
  • 441 ulasan 4.8/10 Kenyamanan
  • 360 ulasan 8/10 Sarapan
  • 215 ulasan 6.2/10 Kebersihan
  • 137 ulasan 4.2/10 Suasana
  • 133 ulasan 3.3/10 Fasilitas

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