Mercure Lille Centre Grand-Place Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.436 ulasan

Jaminan Harga
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Mercure Lille Centre Grand-Place Hotel - Image 1
Mercure Lille Centre Grand-Place Hotel - Image 2
Mercure Lille Centre Grand-Place Hotel - Image 3
Mercure Lille Centre Grand-Place Hotel - Image 4
2 boulevard Carnot, 59000 LILLE, France

Deskripsi

Keistimewaan hotel

  • Boutique hotel in the heart of Lille.

  • Train stations within 10 minutes' walk.

  • Certified Green Key

  • "Cuisine Lounge": catering to make you feel at home.

  • Public parking lot (Opéra) near the hotel.

Akomodasi kami

Lokasi hotel

Mercure Lille Centre Grand-Place Hotel

2 boulevard Carnot
59000 LILLE
France

GPS:50.638104, 3.065183

Telepon
Fax +33 3 20 14 71 48

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Cuisine Lounge

Relax in our cozy, laid-back bar and choose from its selection of Mercure wines. Try our cocktails and gourmet wines, or share a charcuterie platter with friends. Our team is always there to greet you with a smile!

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.436 ulasan

Peringkat TripAdvisor  4.0/5  1.569 ulasan

Sertifikat keunggulan 2024

Nicely situated in town

Catatan Tripadvisor 5.0/5

jeera27 Ulasan TripAdvisor tersertifikasi

A one night stay with a coach tour. Very nice hotel, lovely and clean and the breakfast was delicious, especially the thick and creamy yogurt for the fruit. Easy to walk where I wanted to go, shopping centre 5 mins away. Looking forward to coming back in October with the same company.

Super location but needs work

Catatan Tripadvisor 4.0/5

dl202 Friends getaway - Ulasan TripAdvisor tersertifikasi

This hotel is situated in a very ideal place and has lovely views over the city. The hospitality of the staff was excellent and nothing was too much trouble. Very clean and re-cleaned every day. Car park outside which is ideal. Room facilities need more attention though; no wardrobe, hanging space and double room very small. For a 4 star, the quality of the rooms does need to improve.

Perfect location

Catatan Tripadvisor 5.0/5

Phil P Couples - Ulasan TripAdvisor tersertifikasi

You cannot find a better location to stay when exploring the city as everything is within 10 minutes walk. Bed was comfortable, into downside was the shower head was very close to the wall so a longer one would be better. Room was warm even without the heating on.

Dear Phil, Thank you for your kind words regarding our prime location and comfortable beds. We appreciate your feedback about the shower head and room temperature, and your comments will be noted for future improvements. We look forward to welcoming you back for another pleasant stay. Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Better than our last stay

Catatan Tripadvisor 4.0/5

Eileen O Couples - Ulasan TripAdvisor tersertifikasi

We have stayed in this hotel a few times as a one night stop on a coach tour. Our last visit was better than previous stays. Some of the rooms are small, but our room on this trip was more spacious. On our last trip we were a bit disappointed to arrive at the bar after a long journey to be greeted with “I do not speak English” which we felt for an international hotel was not terribly helpful. This time we felt the bar staff were very helpful and friendly, so many thanks

Dear Eileen O, Thank you for sharing your feedback with us. We are delighted to hear that your recent stay with us was better than previous ones. We appreciate your kind words about our spacious rooms and friendly bar staff. At Hôtel Mercure Lille Centre Grand-Place, we strive to provide excellent service to all our guests. We look forward to welcoming you back on your next visit. Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Pleasant stay but some work needed to bring it up to standard

Catatan Tripadvisor 3.0/5

Rob D Ulasan TripAdvisor tersertifikasi

It was an enjoyable stay but not exactly up to the standards of a 4 star hotel or the standards of other Mercure hotels I've stayed in. The location is excellent for getting around and the room was nice and spacious (the bathroom in particular was very big!). However the interior of the hotel felt a little run down, especially in the corridors, and needs a bit of care and attention. The TV also didn't have any channels available... The big priorities for me with a hotel stay are the shower quality and noise levels, both of which were not great. The shower was a bit of a trickle so not particularly great and there was a fair amount of noise from other guests chatting and slamming doors which traveled to my room and disturbed my sleep. I also didn't receive any member benefits which I've had in other Mercure hotels. Staff were friendly and cleanliness of the rooms was great so an overall nice stay but felt much more 3 star than 4. There were also some green initiatives which didn't make sense; no bottles of water to save on single use plastics and instead (very small) paper cups; surely cups that end up soggy after a few uses are also wasteful and contribute to deforestation? When I stayed at a Mercure in Berlin, they offered complimentary still and sparkling water in glass bottles which you could then take to the bar and refill which feels much more sustainable.

Dear Rob, Thank you for your feedback. We appreciate your kind words about our spacious rooms and convenient location. We apologize for the issues you encountered with the interior condition, TV channels, shower quality, noise levels, and member benefits. Your concerns will be shared with the relevant teams for improvement. We value your input on our green initiatives for sustainability. We hope to welcome you back to experience the enhancements. Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 592 ulasan 9.7/10 Lokasi
  • 853 ulasan 5.9/10 Kamar
  • 777 ulasan 9.1/10 Pelayanan
  • 5 ulasan 9.4/10 Internet
  • 493 ulasan 5/10 Kenyamanan
  • 376 ulasan 7.7/10 Sarapan
  • 205 ulasan 6.5/10 Kebersihan
  • 114 ulasan 3.5/10 Makanan

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