宜必思尚品伦敦希思罗机场酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 1,139 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 153 creatively decorated bedroom's available

  • An ALLSAFE Clifton certified hotel

  • Westcombe restaurant serves a choice of bistro cuisine

  • Bio-Grad Diagnostics 在酒店设有新冠病毒 PCR 检测点。每天营业,时间为下午 14:15 至 18:15。

  • ibis Styles London Heathrow Airport offers easy access to magnetic local attractions

我们的客房

酒店位置

宜必思尚品伦敦希思罗机场酒店

272 Bath Road, Harlington, HEATHROW
UB3 5AY 伦敦
英国

GPS:51.481458, -0.448434

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

WESTCOMBE RESTAURANT

Welcome to the Westcombe Bistro where international cuisine and a relaxed, cosy atmosphere are the orders of the day. Open from early morning well into the evening, join us for light lunches, afternoon tea and lazy à la carte dinners.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,139 评论

TripAdvisor 评级  4.0/5  1,217 评论

Nice hotel and easy to reach from Heathrow by bus.

Tripadvisor 评级 4.0/5

JWellingtonWimpy 经 TripAdvisor 认证的评论

We had an overnight stay here and found the hotel to be nice, staff helpful and the room comfy and clean. It's easy to get to from Heathrow by bus. Lost one mark because of the bathroom lighting and position of mirror if you're female and trying to put make up on!! You have to stretch over the sink to see in the mirror, so can't see close-up.

Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that overall, you enjoyed your experience at our hotel and found our staff helpful, and the room comfortable and clean. We appreciate your feedback regarding the bathroom lighting and mirror positioning. Your comments are valuable to us as we strive to improve our guests' experiences. We will review the bathroom setup to see if there are any adjustments we can make to enhance guest comfort, especially for our female guests applying makeup. Thank you again for your feedback, and we hope to welcome you back for another enjoyable stay in the future. Best regards, Hotel Management

Comfortable, convenient and met all my requirements.

Tripadvisor 评级 5.0/5

Richie A 经 TripAdvisor 认证的评论

Stayed at this hotel last November, as I had a morning flight to Japan. Getting from the hotel to Heathrow Terminal 3 was very convenient, as the 'Hotel Hoppa' bus stops right outside the hotel. As for the hotel itself, it served all the requirements that I needed from it. The room was spacious and clean, the bed was comfortable for the 1 night that I stayed there - And I managed to get to the airport in the morning with a good nights sleep, feeling clean and without any stress. Overall, I was very happy with my stay, and I've already made another reservation at this hotel for another flight to Japan later in the year.

Dear Guest, Thank you for sharing your positive experience from your stay with us last November. We are delighted to hear that our hotel met your expectations and provided you with a comfortable and stress-free experience before your flight to Japan. We are pleased that you found our location convenient for accessing Heathrow Terminal 3 and that you enjoyed the spacious and clean room as well as the comfortable bed. Your loyalty and decision to make another reservation with us for your future flight to Japan are greatly appreciated. We look forward to welcoming you back and ensuring another enjoyable stay with us. If there is anything specific you would like for your next stay or if you have any questions, please feel free to reach out to us directly. Safe travels, Hotel Management

AVOID THIS JOKE OF A PLACE! WAKE YOU UP COME IN YOUR ROOM WHEN DO NOT DISTURB SIGN IS ON. Manager rude calls you liar!

Tripadvisor 评级 1.0/5

Stephenthomas24 经 TripAdvisor 认证的评论

AVOID THIS HOTEL AT ALL COSTS! Cleaner woke me up at 9 am even though do not disturb sign was on the door . I was staying one night and didn’t check in to 1am so there is no way a cleaner should be coming in 8 hours later to clean the room when I was only there one night and was cleaned prior to me checking in. Not only that but I had the do not disturb sign on the door and I was wakening up after travelling all day to not getting much sleep and the ruined it for me . Told the cleaner and she said she would speak to the reception for me and they would contact me which they did not! I then complained to booking.com and the manager was rude didn’t assist or want to compensate me in anyway and did not even apologise but instead more or less called me a lie saying if these events happened … the manager obviously checked and seen I paid with cash so did deceive to not bother there backside in helping me or compensating me where as if I had paid by card I could easily claim it back from my company . Just rude and terrible service considering it is supposed to be an airport hotel they should have more courtesy to their customers knowing they will be tired and have probably been travelling all day . Room was dirty also . Avoid .

Dear Guest, We sincerely apologize for the experience you had during your recent stay with us. It is unacceptable that you were disturbed by our cleaning staff despite having the "do not disturb" sign on your door. This is not the level of service we strive to provide, and we deeply regret the inconvenience it caused you. We take your feedback seriously and will investigate this matter with our cleaning staff to ensure proper procedures are followed in the future to prevent similar incidents from occurring. Additionally, we will address the issue of room cleanliness to ensure all our guests have a comfortable and pleasant stay. Regarding your interaction with our manager, we apologize for any perceived rudeness or lack of assistance. We will review the situation internally and take appropriate measures to ensure our staff provides the highest level of customer service at all times. Please know that your satisfaction is our top priority, and we are committed to making things right for you. We would appreciate the opportunity to discuss your concerns further and see how we can rectify the situation. Please contact us directly at h9714@accor.com so we can address your concerns promptly. Once again, we apologize for the inconvenience and thank you for bringing these issues to our attention. Sincerely, Hotel Management

Perfect for Heathrow airport at a fair price

Tripadvisor 评级 4.0/5

robertwR9599PJ 经 TripAdvisor 认证的评论

A good standard budget hotel. We had an evening meal and drinks. Very reasonable prices. Clean and adequate room. All in all a pleasant experience. I would recommend this hotel. You can order an early call and a taxi at reception. The journey is about 10 minutes

Dear Guest, Thank you for your positive review. We're pleased to hear that you had a pleasant experience during your stay and found our hotel to be of good standard. Your recommendation means a lot to us. We're glad you enjoyed our evening meal and drinks, as well as the convenience of ordering an early call and taxi at reception. We appreciate your feedback and hope to welcome you back in the future. Best regards, Hotel Management

Our go to hotel for flights from Heathrow

Tripadvisor 评级 4.0/5

Gibfamily 经 TripAdvisor 认证的评论

This is the hotel we try to choose on a layover out from Heathrow, depending on availability of course. The rooms are rather small and if you have lots of luggage it might be a bit of a challenge but apart from that it serves its purpose for a one night stay. The duvet is a bit on the small side too. We chose to eat our meals at the hotel as there is nothing much nearby. The meals were well presented and adequately priced. We ubered from the airport and back and the total journey time is between 5 and 10 minutes depending on traffic. Hotel staff are friendly and I cannot fault them.

Dear Guest, Thank you for choosing our hotel for your layover and for sharing your experience with us. We're glad to hear that our location near Heathrow served your needs and that you found our staff friendly and accommodating. We appreciate your feedback regarding room size and amenities, and we'll take it into consideration as we strive to improve our guests' experiences. We look forward to welcoming you back on your next layover. Best regards, Hotel Management

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其他网络用户评价我们的酒店

  • 2,865 评论 9/10 位置
  • 2,918 评论 6.9/10 房间
  • 2,203 评论 7.7/10 服务
  • 69 评论 6.6/10 上网
  • 1,412 评论 7.3/10 清洁度
  • 994 评论 7.4/10 性价比
  • 622 评论 6.7/10 早餐
  • 5 评论 0/10 运动休闲

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