客户意见评级 (ALL 评级) 4.4/5 1,087 评论
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32-38 Uxbridge Road, Ealing, Ealing
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访问: 800 m / 0.5 mi 10 min walk / 5 min drive
从 办理登记入住手续 - 从 办理退房手续
Our urban-chic restaurant is open from noon until well into the evening, offering up a tempting, diverse menu of international dishes. We like to invest in our community, so ingredients are sourced from leading local suppliers where possible.
来自 100% 认证入住过我们酒店客人的评论发现更多
Ibis style for me please!
Tripadvisor 评级 5.0/5
Rcaocat 经 TripAdvisor 认证的评论
Big nicely decorated room. Quiet. Lovely staff. Relaxed self service breakfast. Free Wi-Fi. Clean. Felt comfortable and chilled being there. After having had to move from another local hotel, we were delighted and relieved at the excellent standards.
Dear Rcaocat, Wow! you made my day with your kind review. I am glad you had a great experience and we do hope to welcome you again soon, Have a great day, Best regards, Sylvie Gallon General Manager
Extremely poor breakfast
Tripadvisor 评级 2.0/5
Neil C 经 TripAdvisor 认证的评论
Great hotel, horrible breakfast. Dirty tables when we arrived to eat and had to ask the concierge to clean one for us. Went downhill from there. No mugs, no plates, no cutlery, no croissants, no yoghurt, no serviettes, no juice, no muffins, 1 pan ou chocolatte left, no eggs, no bowls, no juice. Complained 3 times and waited 45 min for the above to finally get restocked at the buffet. Considering they don't offer any cooked food, the poor level of service is disgusting. Eventually another guest ended up rummaging through cupboards taking plates etc out for the rest of us. Your kitchen and so called service staff should be replaced. Worsthotel breakfast ever
Dear Neil, Thank you for your review. The breakfast situation you described is clearly unacceptable and your comments on this have been reviewed with the Food & Beverage team to ensure that such lapses are addressed. Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. I hope we will have the pleasure of welcoming you back to Ibis and better meeting your expectations in the future. Please contact me to discuss further email@example.com Best regards, Sylvie Gallon General Manager
Very Clean - Needs More Light
Tripadvisor 评级 4.0/5
gracerk 经 TripAdvisor 认证的评论
The room and bathroom were very clean and they were also very spacious in size compared to traditional European hotels. The room just didn't seem to have enough light which was frustrating to me. The staff were extremely responsive and helpful and we appreciated how easy it was to get from Heathrow to Ealing using the Elizabeth Line train.
Dear Gracerk, Thank you for your review. We hope to have the pleasure to welcome you back again in the future, Best regards, Sylvie Gallon General Manager
Best in Ealing
Tripadvisor 评级 5.0/5
576joannae 经 TripAdvisor 认证的评论
Wonderful hotel, clean rooms, cleaning every day. Nice and helpful staff. Been coming here for 4 years and never been disappointed. The rooms smell fresh and always clean, the bathrooms are new and modern. The breakfast could be better but 5 min walk you can buy your own
Dear Valued Guest, You simply made my day with your lovely review and comments regarding your recent stay at Ibis Styles London Ealing. There is no better prize for our daily efforts than a nice comment and recommendation on TripAdvisor, which will certainly motivate my team, and also help other guests on deciding where to stay in London. I am looking forward to welcome you again very shortly. Warmest Regards, Sylvie Gallon General Manager
A little undewhelmed
Tripadvisor 评级 3.0/5
StrangfordReviewer 经 TripAdvisor 认证的评论
To put this in context, I have had a Platinum Accor Card for the last three/four years so I travel and spend a lot of time in Accor Group hotels. Stayed here two nights this week as I have previously used the hotel and the experience was excellent. It's well furnished and appointed and the rooms are big and airy. At check in, was asked what my room preference was; this concerned me as I have that on record - high floor, away from the lift. Additionally this never usually comes up! Was given 7th floor out of 8; no room upgrade (was told they were full although they were still advertising rooms) and none of the usual welcome amenities (told they were busy and hadn't done it - should have realised at the 'what's your room preference question that this wasn't happening). Its a real pity as I've stayed numerous tomes before and the welcome etc. has always been first class - it just all seemed a little bit lax this time. Maybe the next time it will be back to its usual high standards!
Dear Valued guest, Thank your taking the time to give us your feedback following your stay with us. We are of course disappointed to read that we did not meet your expectations. Please allow me to express my sincere apologies. Feedback and observations are important to us, therefore please do contact me with details on H9475-GM@accor.com in order to investigate and discuss further with you. Kind regards, Sylvie Gallon General Manager
价格旁边的房型的 1 晚 1 人价格，不含附加服务，不含早餐。它对应于网站 (https://all.accor.com/) 上今天显示的 1 晚最低公开价格，包括相关住宿的各种税（增值税和旅游税）在内，但仅限在接下来的 20 天内住宿。具体因时段和空房情况而异。该价格仅在预订时予以保证。所有（国外）预订均以酒店所在国的货币支付。只有在预订时以该货币确认的金额才能获得保证。我们会为您提供一个兑换成您的货币的估算金额，但这不具有约束力。付款时，您的银行可能会向您收取银行手续费和/或兑换费。返回房价