客户意见评级 (ALL 评级) 4.1/5 1,970 评论
Hotel is located within the Heathrow Free Travel Zone (Bus 105, 111, 140, 285 & 423)
Served by Hotel Hoppa Bus (Charges Apply) - H9 from Terminals 2 & 3 or H53 from Terminals 4&5
Atrium Skypods, Perfect for small meetings or private dining.
Business and family corner, inluding library and more
Enjoy a wide range of local and international cuisine, simple yet authetic, in a relaxing setting. Whether you want to eat or simply enjoy a drink, our restaurant has the extra something that you only find at Novotel
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来自 100% 认证入住过我们酒店客人的评论发现更多
Stephan M Business - 25/11/2021 经 TripAdvisor 认证的评论
I wish that I could review my stay at the Novotel London Heathrow Airport T1 T2 and T3 Hotel, but they cancelled my reservation. The email by which they did so made no mention of alternative arrangements or refunds. I called Accor Live Limitless who could do nothing to help a platinum member and told me to call the hotel. What is ALL for if not to provide assistance to loyal Accor customers?
Is somebody running this hotel?
matoewe Business - 07/11/2021 经 TripAdvisor 认证的评论
The weirdest experience so far in an Accor Hotel. Not sure, if anybody has a clue on what they are doing running this hotel. Staff has no idea, nobody is answering phones, waited for a week for an email reply regarding a meeting room. Until today, I'm waiting for my invoice. It is indeed very mediocre. And stay away from the croissants during breakfast...produced 02/2020...and they are offering them without hesitation. When asking them about it...they said, "It's fine!".....??????
kristoffersen Business - 03/02/2021 经 TripAdvisor 认证的评论
Perfect location and excellent service. Also a good place to have the COVID 19 Test in the privacy of your room and the result 6 hours later sent to your email. Good Food and room service. Julia was very helpful
cawclw2021 03/01/2021 经 TripAdvisor 认证的评论
My family and I stayed here. At first the room was cold because the heat was not working. When we informed the front desk, they came right away and fixed the problem. Very efficient. I would recommend this hotel.
Abikulo 29/12/2020 经 TripAdvisor 认证的评论
Stayed 1 night due to flight delay. Hotel was covid 19 guidelines compliant. The rooms were clean and spacious. I did not use the restaurant , so can not comment on that. Check out was straight forward and with out delay.
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