伦敦希思罗索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 14,834 评论

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Terminal 5, London Heathrow Airport, TW6 2GD 伦敦, 英国

描述

酒店其他优惠

  • 唯一一家可直通希思罗机场 5 号候机楼的酒店，通过带有顶棚的通道步行 5 分钟即可到达候机楼。

  • 经伊丽莎白线在一小时内直达金丝雀码头酒店

  • 设有 45 间专门的会议室，包括希思罗最大的宴会厅。

  • 2023 年英国商务旅客最佳机场酒店

  • 获得 Rosette 奖的 La belle Époque 和 Vivre 餐厅

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酒店位置

伦敦希思罗索菲特酒店

Terminal 5, London Heathrow Airport
TW6 2GD 伦敦
英国

GPS:51.4735, -0.4915

电话
传真 +44 20 8757 7701

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  14,834 评论

TripAdvisor 评级  4.5/5  20,050 评论

卓越奖 2024

Pleasant functionality undermined by one preposterous flaw.

Tripadvisor 评级 2.0/5

Dino B 经 TripAdvisor 认证的评论

A seemingly perfectly pleasant and convenient hotel at Heathrow Terminal 5. I arrived at it extremely tired and just wanted to lie down, plug my phone in and browse... Nope. Two round socket 5amp light sockets at either side of the bed... One for each of the table lamps and two more for...? Trolling? Lolz? No actual sockets at all on that side of the room. Absolutely ridiculous.

Dear dinobW7824EN, Thank you for bringing your concerns to our attention. We sincerely apologise for any inconvenience you experienced during your stay. We have plans to begin renovations of the hotel in 2025, which we are very excited to bring our property to the desired standards our guests expect. Your feedback is important to us, and we are addressing the issue to ensure it doesn't happen again. Kind regards. Mohammed Serhan Hotel Manager

Amazing service

Tripadvisor 评级 5.0/5

ramin0e 经 TripAdvisor 认证的评论

Great hotel and service I had the chance to be checked in several times by Aartee at reception, she is just amazing and very professional, I would love to wait more in the line and be checked in by her in the future I’m a frequent traveler for business and strongly recommend this hotel

Dear ramin0e, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Aartee, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Great front desk experience at Sofitel Heathrow

Tripadvisor 评级 5.0/5

Nocelee 商务住宿 - 经 TripAdvisor 认证的评论

I was spotted in a queue of people waiting to check in and was ushered to an available colleague who was swift with the my check in and made all of the hotel facilities make sense. I upgraded my room and it was handled quickly and easily with amazing professionalism and warmth. Aartee is a credit to the hotel.

Dear Nocelee, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Aartee, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

A great stay, and walked to check in

Tripadvisor 评级 5.0/5

534geoffa 经 TripAdvisor 认证的评论

We were greeted upon arrival by the team, and served wonderfully by Rebecca. Our room was upgraded, and we had a King Sized bed in a very comfortable room. The bar was nice and relaxing, and the Vivre restaurant served great food. All of the staff were great. The next morning we walked the short distance to our BA check in process.

Dear 534geoffa, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Rebecca, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Afternoon tea

Tripadvisor 评级 4.0/5

U1426JC_ 经 TripAdvisor 认证的评论

Nice afternoon tea at club louge Macaron good taste and varieties of tea and coffee serving between 0300 pm to 0500 pm with cosy atmosphere and good service from the staff ชาที่นี่ใช้ ยี่ห้อJing กลิ่นหอม รสละมุน ตอนหกโมงเย็นจะมีอาหารคาวมาบริการ

Dear U1426JC_, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

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其他网络用户评价我们的酒店

  • 4,885 评论 9.3/10 位置
  • 9,179 评论 7.9/10 房间
  • 8,309 评论 8.1/10 服务
  • 89 评论 4.9/10 上网
  • 2,219 评论 8/10 清洁度
  • 1,972 评论 4.6/10 性价比
  • 1,496 评论 8.4/10 早餐
  • 38 评论 2.1/10 游泳池

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