Sofitel London Heathrow 5 星

客户意见评级 (ALL 评级) 4.6/5 15,759 评论

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Terminal 5, London Heathrow Airport, TW6 2GD 伦敦, 英国

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  • 唯一一家可直通希思罗机场 5 号候机楼的酒店，通过带有顶棚的通道步行 5 分钟即可到达候机楼。

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  • 2023 年英国商务旅客最佳机场酒店

  • 获得 Rosette 奖的 La belle Époque 和 Vivre 餐厅

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酒店位置

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD 伦敦
英国

GPS:51.4735, -0.4915

电话
传真 +44 20 8757 7701

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酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
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我们的客人评论

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ALL 评级  4.6/5  15,759 评论

TripAdvisor 评级  4.6/5  22,268 评论

卓越奖 2025

Good overnight stay

Tripadvisor 评级 5.0/5

09SueP 经 TripAdvisor 认证的评论

Overnight stay prior to early flight from T5 Heathrow. Ate in Vivre Restaurant for evening dinner the night before. Food good, service excellent from Socorro. Room quiet and clean. Only negative is there are no power points by the bed and these days most of us like our mobile phones and watches charging on our bedside units.

Feels like a home when we get here. Especially in the club lounge.

Tripadvisor 评级 5.0/5

helenp0 经 TripAdvisor 认证的评论

Sujee & Ronaldo are wonderful & looked after us very well as usual. We would recommend a visit here to the club lounge. Food is plentiful & enjoyable.

Lovely airport hotel but not sure about hygiene

Tripadvisor 评级 4.0/5

Hambagahle 经 TripAdvisor 认证的评论

Since I have stayed several times at the Sofitel T5 I chose to stay there again when in England, briefly, for a family funeral. I arrived and landed at T2 but it was easy to get from there to T5 and well signposted. I chose to book a Club room because I don't fancy bars (especially when loud!). My room was comfortable, totally quiet, and clean. There was a shower as well as a bath (I do not like baths!) and plenty of nice towels. My one comment about the shower though is I do not understand why, when the bathroom floor is tiled with non-slip tiles, the shower floor was tiled with slippery ones!! Makes no sense to me. I had both the full English breakfast AND the club lounge included so the first day I ate breakfast at the Vivre restaurant. It was OK. Not wonderful. However it WAS wonderful to have a very good double espresso easily available! When I returned from the funeral I was (as one could understand!) exhausted so went straight to the Millenium lounge for a drink. I was delighted with the selection on offer. However when I arrived the servers were still setting the snack buffet up. I sat and waited (no problem there!). I was shocked - VERY shocked to see one of them - "Romano" I think - pick up a cracker from the carpeted floor where it had fallen and then put it back into the box of crackers. I was even more shocked when the same person dropped a pair of serving tongs, picked them up and put them right back onto the plate of cheese. That certainly did not meet my standards of hygiene and I hope it didn't meet the standards elsewhere in the hotel. I have travelled extensively all over the world and I have never once seen anything like this. The morning I checked out I wrote an email to the GM to tell him about the incident. To date (5 days later) I have not had the courtesy of a reply from the hotel. I am not sure I shall stay at the Sofitel again.

Excellent

Tripadvisor 评级 5.0/5

lins0466 经 TripAdvisor 认证的评论

The hotel provided a very comfortable stay before my flight. The only downside was the dinner; the starter was excellent but the main course was inedible. The hotel itself is excellent and I would stay there again.

So comfortable and relaxing

Tripadvisor 评级 5.0/5

Phet P 经 TripAdvisor 认证的评论

Clean and well maintained, with friendly and smiling staff. The food was delicious, and the atmosphere was bright and welcoming. The service was excellent, especially in the Executive Lounge— Ms.Tajin took very good care of us.

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其他网络用户评价我们的酒店

  • 4,999 评论 9.4/10 位置
  • 9,613 评论 7.8/10 房间
  • 8,442 评论 8.4/10 服务
  • 121 评论 4.1/10 上网
  • 2,281 评论 8.2/10 清洁度
  • 2,061 评论 4.3/10 性价比
  • 1,457 评论 8/10 早餐
  • 1,089 评论 5.8/10 酒吧和饮品

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