宜必思快捷伦敦希斯罗机场中心酒店 3 星

客户意见评级 (ALL 评级) 4.0/5 617 评论

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描述

酒店其他优惠

  • 提供前往希思罗机场 T2 航站楼的穿梭巴士

  • 提供家庭房

  • 酒店客人的停车费用为 13 英镑,长途汽车每 24 小时的停车费用为 30 英镑。

  • 提供 4 天、8 天和 15 天的停车、住宿加航班套餐

  • 酒店靠近伦敦市中心和温莎

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酒店位置

宜必思快捷伦敦希斯罗机场中心酒店

700 Bath Road, Hertz House, Cranford
TW5 9TW 豪恩斯洛
英国

GPS:51.478954, -0.409147

抵达和交通

酒店服务

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酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

Restaurant

酒店内的餐厅和酒吧供应早餐和美味晚餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  617 评论

TripAdvisor 评级  4.0/5  3,012 评论

Good Value

Tripadvisor 评级 3.0/5

Ronnie M 经 TripAdvisor 认证的评论

Much better hotel than expected. Good room and good food. Only downside was the hot air heating system in room that was noisy and not very warm. Overall well worth it the hotel is ideal for the Heathrow airport for the price and will definitely return

Convenient hotel for Heathrow Airport

Tripadvisor 评级 5.0/5

Eurasiatraveller2014 Solo travel - 经 TripAdvisor 认证的评论

This hotel is very conveniently-located for Heathrow Airport due to it being served by Hoppa Bus H2D from Terminals 2 & 3 and there is also a bus to and from Terminal 5. The cost is currently £6.80 one way or there are public transport buses you can take from the street too for under £2. I have stayed over the years in many Ibis budget hotels in various countries and found this one to be a cut above the rest. The receptionist kindly gave me a quiet room at the end of the corridor where I could hear next to no noise. The room was very clean and even included an iron and ironing board. Otherwise, there was a very comfortable double bed, a large TV, a kettle with tea/coffee-making facilities, aircon/heater with adjustable temperature, a shower inside a bath tub, plenty of towels and some shower gel and liquid soap. The hotel has a restaurant which serves a good buffet breakfast for £12.50. It's a shame the price isn't lower. However, the room was very economical at £42. I was very satisfied with this hotel and would stay here again.

Horrible reception and despicable manager that needs training in customer service

Tripadvisor 评级 1.0/5

Vacation615465 经 TripAdvisor 认证的评论

The hotel room was dull and lifeless without any character and the location was hard to reach and almost middle of nowhere. One of the most inconvenient locations you can be in the Heathrow area. The room remained cold as the temperature could not be set higher than 19 and the wi-fi connectivity was outrageously weak. However, what tops the experience is the unacceptable behavior of the Indian manager of the hotel. I reserved the hotel with a card and wanted to pay in cash since it was not mentioned in the reservation that they do not accept cash. Note that the reservation confirmation email did not mention the no cash policy. They claimed that this policy is on their website and apparently, they expect all guests to read that policy before checking in. The Indian manager threatened to cancel my reservation during my checkin around midnight today. This is highly unacceptable because I did not deny to pay by card but wanted to pay by cash and asked why the no cash policy is not mentioned in the reservation confirmation. Can Accor please arrange some customer service training for their uncooperative, ill-mannered and insolent manager at their earliest convenience? They do not show minimum courtesy to their guests. I have written a complaint to Accor as well so that some corrective actions are taken and will follow up on the same. Don't be fooled by the low rates that this hotel offers. You will understand why that is so if you interact with the reception. Avoid this hotel like plague!!

Nice hospitality and clean rooms

Tripadvisor 评级 5.0/5

Seaside42858506870 经 TripAdvisor 认证的评论

Clean rooms and tidy rooms, Harika, representative was so helpful that she planned my day for outing in central london from the hotel. Food is okay with minimal options in veg but butter croissant and chocolate milkshake was nice to have option if you visit.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are truly glad that your experience at ibis budget London Heathrow Central was enjoyable. We are delighted that you appreciated the cleanliness of our rooms, our efficient service, and the culinary offerings at our on-site restaurant. It's great to hear that you enjoyed our butter croissants and found the chocolate milkshake to be a delightful treat. Our team, especially Harika, is pleased to have been able to assist in planning your excursions into Central London. We hope to welcome you back in the near future. Kind regards, Miera Silveira, Customer Service Agent.

Your property is not safe

Tripadvisor 评级 2.0/5

Juan R 经 TripAdvisor 认证的评论

Stayed at the hotel after a missed flight. Woke up next day to catch my flight home and left my watch in the room. Returned to hotel after flight was cancelled due to broken plane. Had called to advise that I had left property in the room. Watch was missing. Checked into same room and room was clean no sign of watch. Watch was stolen or unreturned by housekeeper.

Dear Guest, Thank you for sharing your feedback. I’m very sorry to hear about the distress caused by the loss of your watch. Please be assured that we conducted a thorough investigation with our housekeeping team and the room was carefully checked. Unfortunately, we were unable to locate the watch and no items matching its description were found. Our team adheres to strict protocols for handling lost property and we regret that we could not retrieve your item on this occasion. We understand how frustrating this situation must be and we encourage you to reach out if there’s any further assistance we can provide. Thank you again for bringing this to our attention. Kind Regards, Winnie Noronha Front Office Manager

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其他网络用户评价我们的酒店

  • 1,868 评论 8.6/10 位置
  • 2,494 评论 6.4/10 房间
  • 2,019 评论 7.5/10 服务
  • 67 评论 7.4/10 上网
  • 1,238 评论 6.7/10 清洁度
  • 883 评论 7.2/10 性价比
  • 813 评论 2.1/10 设施
  • 609 评论 6.6/10 早餐

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