伦敦布伦特福德诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,350 评论

伦敦布伦特福德诺富特酒店 - Image 1
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描述

酒店其他优惠

  • Green Key Certified hotel

  • Indoor heated pool, sauna and fitness centre

  • 7 meeting rooms with top-quality facilities to cater for up to 64 guests.

  • Easy access to central London by rail/tube & 15 minutes from Brentford Gtech Community Stadium

  • 4 EV charging stations

我们的客房

酒店位置

伦敦布伦特福德诺富特酒店

Great West Road
TW80GP 布伦特福德
英国

GPS:51.491003, -0.302124

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR & RESTAURANT

我们的菜单灵感来自世界各地的风味美食,提供各种精选当地特色菜。因此,无论您是想吃英国牛肉汉堡还是日本味噌三文鱼,我们都会让您大饱口福。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,350 评论

TripAdvisor 评级  4.5/5  1,465 评论

位置好,鄰近M4公路,乾淨,員工非常幫忙

客户意见评级 5.0/5

Tracy T. 朋友住宿 - 所有已确认评论

跟另外3家朋友一齊入住,要求酒店盡可能相連房間,他們都做到了,非常感謝,而且我在訂購時看到程式中顯示有迎賓飲品,後來到達酒店時找不到那張兌換卷,幸好有截圖証明,向職員查詢後補回我們,是意外驚喜。晚上差不時10點才回到酒店,再享用酒店的迎賓飲品,一天的疲勞都消除了。

Awful Hotel. Lots of things broken. Wouldn't take cash so was held prisoner for 5 hours for my partner to return card.

Tripadvisor 评级 1.0/5

Chatters1236 经 TripAdvisor 认证的评论

Poor Hotel. Aircon in the room didn't work and when I asked them to fix it they wouldn't so I was given a fan to just circulate the warm air instead. Beds are very hard with hard pillows and the sink plug was broken so I couldn't use the sink. Upon check out, I found out the Hotel is also 'cashless' and they couldn't take payment from the card I had on file, so after not accepting my perfectly legal tender (cash) and with no access to my bank card. I was made to stay in the hotel for 5 hours until my partner finished her work in central London to return with the bank card. Oh and while I was waiting for 5 hours I wasn't allowed to continue my use of the gym and pool because I had checked out lol.

Dear Chatters1236, Thank you for your feedback regarding your stay with us. I was sorry to read about the inconveniences you experienced namely regarding the hotel being cashless and you not being able to provide any other form of payment until your partner arrived 5 hours later. Your experience is not a true reflection of the level of service we provide so I hope you would give us another opportunity to improve your experience, especially now that you are more knowledgeable of the services we offer. Thank you once again and looking forward to hearing from you. Kind regards, Terence

Classy, relaxed with everything you need

Tripadvisor 评级 5.0/5

454kirstib 商务住宿 - 经 TripAdvisor 认证的评论

Stayed here on business again.. was so nice to be welcomed by receptionist Amy who remembered me and even remembered little details that I like..exceptional services and like coming home. Pool was great and very clean. Sauna could do with being hotter Room very spacious, comfortable bed and bonus of having Sky channels. Nice extra of having real milk in the fridge in room with complimentary water. Breakfast - everything that you could ask for and more Thank you again for a great stay

Dear Kirsti B, Thank you for your excellent review. It was nice to read that you had another relaxing stay with us that provided all that you needed. I have noted your comment about the Sauna being hotter and will act on that. However, it might also be worth noting that what we have is actually a Saunarium which operates at a lower temperature of maximum 60 degrees Celsius. Thank you once again for your great feedback and I am looking forward to welcoming you back in the near future. Kind regards, Terence

Regularly stay here - great hotel

Tripadvisor 评级 5.0/5

Claire D 经 TripAdvisor 认证的评论

A regular customer for business travel, and always a reliably great stay. Clean, safe and quiet. Offers good value for money. Helpful staff and good range of facilities (bar, pool, self service shopping area etc). Good location for Heathrow and other transport links. Would recommend.

Dear Claire D, Thank you for your Great review following your most recent stay with us. We appreciate your business and support over the years so we are looking forward to your future visits. Kind regards, Terence

Great with Kids and amazing customer Service from Amy and Roberto

Tripadvisor 评级 5.0/5

Sightseer58976137835 家庭住宿 - 经 TripAdvisor 认证的评论

Amy and Roberto are amazing staff members! :) Helped to accommodate our family and ensure we were happy with the rooms and arrangements. They did a lot for us a late notice and it was really appreciated and made the whole stay a lot more stress free than it could have been! Great rooms, food was okay, pool a great addition, and we would certainly return! Thanks Novotel!

Dear Thomos, Thanks for your Amazing TripAdvisor review. I am happy to know that you and your family had a great stay with us. Special thanks to you for recognizing Amy and Roberto, who both played key roles in providing you with a stress free experience. Nice to know that you will certainly return to the hotel, and for us it would be our pleasure to welcome you back to Novotel London Brentford when you next visit London. Kind regards, Terence

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其他网络用户评价我们的酒店

  • 605 评论 7.8/10 位置
  • 1,150 评论 7.6/10 房间
  • 1,220 评论 8.1/10 服务
  • 23 评论 6.6/10 上网
  • 582 评论 8.4/10 清洁度
  • 435 评论 7.6/10 早餐
  • 333 评论 7.8/10 游泳池
  • 273 评论 5.4/10 性价比

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