信息短信

ibis budget 伦敦豪恩斯洛酒店 2 星

客户意见评级 (ALL 评级) 4.0/5 4,187 评论

安心悦界(ALLSAFE)认可酒店

+ 10 服务

酒店其他优惠

  • A 20-minute drive to Heathrow Airport

  • Less than a ten minute walk to Twickenham stadium

  • 酒店为所有客人提供就地停车场,费用为每天 6 英镑。

  • Five-minute walk to Hounslow Central Underground Station

  • Good shopping possibilities located nearby

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

ibis budget 伦敦豪恩斯洛酒店

20-28 Staines Road
Hounslow
TW3 3PU
TW3 3JS 伦敦
英国

电话: +442085779137

传真: (+44)02085779164

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • London Bus Network From T5 :  423 The Bell Corner

  • London Underground :  Piccadilly Hounslow Central

  • 乘飞机

    LONDON HEATHROW 达到 6公里 / 3.73 英里

  • 乘火车

    HOUNSLOW CENTRAL 达到 0.5公里 / 0.31 英里

GPS :51.467194, -0.366678

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 可供轮椅出入的酒店
  • 无限网络
餐饮服务
  • 0 餐厅
  • 0 酒吧
  • 小吃和饮料机
    • 小吃和饮料机 额外收费
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 148 间客房
    • 8 间残疾人士客房
    • 0 间家庭客房
    • 0 间相通客房
    • 148 间禁烟客房
    • 没有楼层
  • 酒店使用的语言
  • 无限网络
    • 公共区域提供无线网络
    • 酒店提供无线网络
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
  • 接待处提供保险箱
    • 接待处提供保险箱

我们的客房

ibis budget 伦敦豪恩斯洛酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.0/5

4,187 评论

TripAdvisor 评级 3.5/5

1,563 评论

Prime location but everything else is less than expectations

Tripadvisor 评级 2.0/5

vjm150 Business - 10/11/2021 经 TripAdvisor 认证的评论

location wise excellent. Breakfast was very poor and not many options. Room facilities were poor. With the experience of staying in multiple hotels multiple times, I never experience the room key as Ibis Budget hounslow. It's swipe card and very delicate. I had to try opening first, then come down stairs and modify the key and then go upstairs with so much walk and finally got to open the room by swiping the room key, just like credit card at a till. I didn't liked it as even you do bit hard / bit light it won't work. :( I say again, location is excellent.

Good and bad

Tripadvisor 评级 3.0/5

Angus S 31/10/2021 经 TripAdvisor 认证的评论

Good points: friendly receptionist, good value, functional room, excellent wifi, nice lighting in the room, great shower, effective double glazing (as right next to main road). Not so good: Room has thermostat and aircon unit but temperature fixed to 20/21 deg with no way of changing it. For health reasons I need it cool, not warm and stuffy, so had to open the window, which meant street noise and very little sleep. Surely allow customers some flexibility, say between 15 and 22 deg? Also, no hairdryer, which was surprising and meant I couldn't wash my hair. No kettle, although you can use one in the communal area. Room is small so hard to drag a heavy suitcase through the small gap at the end of the bed. I would have stayed again were it not for the heating problem - that is a showstopper for me unfortunately.

Don’t. Just don’t

Tripadvisor 评级 1.0/5

maflewis1985 18/08/2021 经 TripAdvisor 认证的评论

When you find the reception guy quite literally in your room when your sleeping. Say nothing more. I’m still awaiting response from hotel manager too find out why he was lerking in my room when me and my kids were sleeping

I would prefer the Ibis on the Bath Road.

Tripadvisor 评级 4.0/5

BobHope-Thompson 12/08/2021 经 TripAdvisor 认证的评论

A clean, cheap hotel with good transport links and within easy walking distance of pubs, restaurants and takeaways. The room has a good shower but the bed leaves a lot to be desired, the mattress consisted of three pads with no give whatsoever and the pillows were lumpy and not very clean.

Ibis experience

Tripadvisor 评级 3.0/5

oagu2003 Business - 05/08/2021 经 TripAdvisor 认证的评论

The interner was not working for about 2 days of my stay and that seriously affected my plans and schedule as i rely on internet to communicate with my business partners since i dont live in the UK and does not have internet phone

IBIS Hounslow

Tripadvisor 评级 5.0/5

rogerbellamy Business - 22/03/2021 经 TripAdvisor 认证的评论

Very helpful staff, room very clean, covid safety in hotel excellent, central to Hounslow, easy to get to local shops and takeaways, buses within 500yrds with good connections to Heathrow Airport will stay again.

Mattress needs updation had back ache, found alot of hairs on sheets. Toilets flush don't work properly.

Tripadvisor 评级 2.0/5

sawrajsingh881 03/12/2020 经 TripAdvisor 认证的评论

Mattress needs updation had back ache, found alot of hairs on sheets. Toilets flush don't work properly. Service was good guy changed our room very quick and very well receptionist. Parking was available and reasonable price too.

地點方便,但衛生情況一般

客户意见评级 3.5/5

Ma 家庭住宿 - 02/11/2020 所有已确认评论

厠所沖水有點難沖,沖涼花曬頭關水後自動撥埋一邊,開水時又要調校個花灑頭

Recommended

Tripadvisor 评级 5.0/5

Gobu09 23/10/2020 经 TripAdvisor 认证的评论

This reservation is for my friend .Mr.Soji in the front office facilitated the reservation and support.Value for money. Clean room.Best price. The location is perfect because is close to several groceries store and eateries.Noticed cleaning with chemicals in regular intervals .Also the staff requesting guest to always wear face mask in public area.A good step in the time of pandemic

Ok

Tripadvisor 评级 3.0/5

massimobilancione Business - 17/10/2020 经 TripAdvisor 认证的评论

i normally have very good stsying but this time i left my expensive high speed mobike charger and multi adaptor (£30+29) and it was not tsken care of as it csn t be found. I am 100% sure I left it there.

Thomas o brien

Tripadvisor 评级 5.0/5

924thomaso Business - 16/03/2020 经 TripAdvisor 认证的评论

Great hotel and staff are very friendly would stay there always and centre to loads also has tesco right beside it it's a must stay for a weekend great place central to underground and train and bus service to centre london

Aircon didn't work and fire doors and windows jammed open, not acceptable by anyones standards

Tripadvisor 评级 2.0/5

123decimal45 Business - 03/03/2020 经 TripAdvisor 认证的评论

Arrived to a good reception but that's where it stopped 1 lift out of order so a queue but hey we are british! Arrive in room to discover the aircon is unserviceable, as its under the flight path into Heathrow. an open window is not an option, checked out the following morning and lift still u/s. Walked doen the stairs to discover windows wedged open and firedoors being held open with the statutory fire extinguisher or wooden wedge. When will these people learn. Never ever ever again.

It exceeded my expectations

Tripadvisor 评级 5.0/5

Paradise31667161546 Business - 07/02/2020 经 TripAdvisor 认证的评论

Lovely Selvia checked me in. She was very friendly, polite and made me feel welcome and a valued customer. I was assigned a beautifully refurbished room. My room was spotlessly clean. The bed in my room was very comfortable.

Excellent for the price.

Tripadvisor 评级 3.0/5

Jodes1976 Business - 07/02/2020 经 TripAdvisor 认证的评论

The staff are great, there is somewhere to sit downstairs and get a coffee. The rooms are clean and there is a TV. Ask if you need a quiet room (as I did) and they do all they can to help. Location is a bit dodgy but not terrible.

Good reasonably priced accommodation.

Tripadvisor 评级 5.0/5

GrantHEngland Couples - 14/01/2020 经 TripAdvisor 认证的评论

Good reasonably priced accommodation. Good service. Try the South Indian restaurant around the corner. The Honeymoon it does really good service and food. I have to write 200 characters so I am now just filling up space.

Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and i am glad you like the service we offer in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Satyam Talwar Acting General Manager

A Great place to Chill.

Tripadvisor 评级 4.0/5

S6321ABians Friends getaway - 11/01/2020 经 TripAdvisor 认证的评论

This was my third time at the Hotel Clean, classy and professionally. Is the Hotel and diversity is in Hounslow. Good vibe in and around the Hotel. Easy to recommend when the Staff were and still are very welcoming and the I can do Attitude is reassuring to hear and embrace. God Bless

Dear Bains, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and i am glad you like the service we offer in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and will work hard to get 5stars. Regards, Satyam Talwar Acting General Manager

Great place, Value for money

Tripadvisor 评级 5.0/5

yograjmittal Family - 30/12/2019 经 TripAdvisor 认证的评论

Very good location, value for money. Breakfast can have more options for vegetarian. Room for 3 is also little small. Good for single person though. Easy checkin and checkout process. Very good staff.

Dear Annies, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and i am glad you like the service we offer in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Satyam Talwar Acting General Manager

挺好

客户意见评级 4.0/5

Luyao M. 家庭住宿 - 04/12/2019 所有已确认评论

还可以,离机场有一点距离,房间比较小,但设施齐全,喜欢周边,十分便利

尊敬的 LUYAO M.: 感谢惠赐有关下榻 ibis budget London Hounslow 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Satyam Talwar Acting General manager

Ibis Hounslow

Tripadvisor 评级 3.0/5

mels2112 Business - 25/11/2019 经 TripAdvisor 认证的评论

This is a budget hotel so the rooms are as big as you would expect. The hotel was clean and staff friendly. The breakfast is not the best with not much choice, only hot option is toast and the cereals have only 2 options. If I was to stay again the only difference would be to have breakfast out.

Dear Guest, We very much appreciate your feedback regarding our hotel. I am sorry that your experience did not meet your expectations, the breakfast we offer is the brand standard with all the continental options. i am glad you like your staff and friendly team. We appreciate sharing your experience and we will work hard to get a 5stars on your future stay. Regards Satyam Talwar Acting General Manager

First and Last Stay with Accor

Tripadvisor 评级 1.0/5

72hello Couples - 13/10/2019 经 TripAdvisor 认证的评论

The hotel was disgusting - we got into the room and found food wrappers under the bed from the previous guest. There were marks and stains all over the walls and holes in the wall of the toilet cubicle. The room felt generally unclean and the kind of place that you wouldn't want to walk barefoot on the floor. The blind was half hanging off and we spent ten minutes fixing it before we were able to sleep that night. The room smelt so strongly of drains we coughed when we breathed in - we opened the window and sprayed deodorant and settled down in our stained but just about clean sheets. We were woken in the early hours when flights resumed at Heathrow Airport. I got up to shut the window to block out the noise and discovered the window was also broken and now we'd opened it it refused to shut, so I couldn't go back to sleep. We found the source of the drain smell when I went to get in the shower and the smell was so strong I felt physically sick. I know it's Ibis Budget but I do still expect the hotel room to be clean and functional. For £65 it definitely wasn't worth it - next time I'll pay the extra £20-£30 and stay in a hotel where we can actually sleep.

Dear Guest, We very much appreciate your feedback regarding our hotel. I am sorry that your experience did not meet your expectations, At Ibis you should always find your room to be clean and I was most surprised and disappointed to read that this was not your experience. I assure you that the shortfalls in cleanliness you have described are not at all typical. In view of your comments, expected standards have been reiterated to all housekeeping staff also regarding the window blind my maintenance engineer had a look and the blinds are fine so i am sorry if you experience any difficulty. We appreciate sharing your experience but again this is not the true reflection. Regards Satyam Talwar Acting General Manager

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